I always speak to staff in a respectful and friendly way but regardless I'm met with rudeness at…read morethis place. Answering someone's question while you turn your back and walk away is not ok.

I scheduled Covid/Flu shots twice through the CVS mobile app and both times CVS Pharmacy advised me…read moreupon arrival they did not have anyone available to administer the shots. Apparetnly they have a known system glitch as this has impacted others and they are either too busy or are not capable of notifying customers (they have my phone and e-mail) to cancel the appointment. Get the "we're very sorry" which really doesn't cut it. Either fix the KNOWN problem or develop a painful work-around until a solution is in place. Do not claim to be helpless in this process of providing semi-professional customer service. Arrived as a walk-in at 12:30 on 8/5 and waited 30 minutes (no other person ahead of me), Never again will I step inside this store for anything.

Lately, I've been ordering and picking up from 7-Eleven thanks to my credit card's $20 DoorDash…read moremonthly grocery credit. Every time I go, I'm amazed by the number of snacks I've never heard of and get excited to try them all. The store is generally clean, and they've mostly gotten my orders right, though I'm not sure if the stock on the app is always up to date. They have a parking lot, which is convenient, but it's a bit annoying that there's only one shared entrance and exit. Overall, it's been a solid spot for quick snacks and pick-ups.

I bought gas with my last 20bucks on Apple Pay the pump didn't work I walk in instead of moving my…read moremoney to another pump they canceled the transaction leaving me with no gas no money and stuck they didn't care and did nothing to make it right.

After getting disconnected multiple times, I called back and asked to speak with the Pharmacy…read moreManager. I was told the Pharmacy Manager wasn't available, so I asked to speak with any manager. The manager told me he thinks the Pharmacy Manager's name was "Lau" (he spelled it) and that the pharmacist answering the phones might be "Shemma." I told him that I had already been disconnected multiple times and was just trying to get my prescription. The manager wasn't rude, but it didn't really feel like I was talking to someone who was concerned about fixing the issue. I expected a little more urgency since why are the pharmacy staff acting like they answering calls and disconnecting them on "accident". Instead, the only solution offered was to transfer me back to the pharmacy and let them know I was waiting on the phone. When someone answered, I asked if her name was Shemma. She immediately responded, "Nope," and transferred me. I was connected to Shemma. I realized she wasn't the same person that had disconnected my earlier calls because her voice sounded different from the employee who had answered before. Since Shemma stayed on the line, I decided to ask about my medication and a possible prescription transfer between Walgreens locations. I explained that my regular Walgreens told me that if this location had the medication in stock, they could request the prescription transfer. Shemma told me, "No, I can't do that. Call that Walgreens to transfer it." This completely conflicted with what I had already been told, and I felt like I was being talked over. My biggest concern is still the employee who initially answered the phone. After one of the disconnections, I called back and asked for her name first because I wanted to know who was disconnecting the calls. I figured if the call got disconnected again, at least I would know who I had spoken with. When I asked for her name, she responded, "Sure," and the call was disconnected. This is another reason I strongly recommend asking for the employee's name at the beginning of the call. I feel like people are less tough when they know you know who they are. If you need to follow up, file a complaint, or reference a specific interaction, having the employee's name can make that process a lot easier. With that being said, I don't need my prescription to be filled here anymore. Goodluck to ya if you have to call this pharmacy.

I was out taking care of Business!!…read more I got a Junk Food Craving!!! So I rolled to this Walgreens!!! I rolled in and found this place has a Huge Candy Section!!! I stocked up and grabbed a few bottles of Coke also!!! They only had one Cashier and she seemed stressed out!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand strong!!! Number 34 of the top 50 most Prolific Yelp Elites of 2025!!!

The guy who works here hella unprofessional. My girl And I…read morewalked over like we always do, he was dead asleep the whole time tell we realized we left our money at home. We left and I was holding my girlfriends cheetah print water bottle and we walked across the street. He runs out in the parking lot screaming "mother fucker you didn't pay for water bottle" excuse me? I come in there every single day and buy stuff, show love and respect. Never again lol

7-11 hasn't been a go to place for awhile. not since the last time they had $1 coffee. seriously,…read morewhy pay more when the coffee is inconsistent? the only constant is if it's past 11, they don't make a new batch. the coffee. gets stale, slowly. the food is different. it's fresh for awhile after it's reheated/microwaved, then it's starts to get stale, slowly. coffee (1) whatever is available -usually semi-stale, if not, it's semi-acidic(harsh) either way, it'll wake me up or upset me so i can't sleep.

Overall this store isn't a bad store that's not why it gets a 3 star rating…read more It's in a really weird spot I don't know if it's by apartments or what that gate that opens is but there's so much traffic and there's a little shopping center as well that it's in. If you go there you'll know what I'm talking about it's just a very weird set up and I just would prefer to go somewhere else but I'll go here if it's closest. There was this man out there today just sitting there staring at everyone I don't know if he does that a lot but just a weird vibe there. Wasn't a worker. The worker was pretty nice I just don't like how my feet got sticky what I got in there. I wiped it off on the rug real quick I'm not keeping your stickiness with me that's gross. So overall it was just a strange experience. Thanks for reading hope this helps!

Everything was sticky, the refrigerated area was too warm at 48 degrees, there was what seemed to…read morebe mayonnaise on every surface, none of the employees were wearing masks (and laughed when I asked where their masks were), and they refused to give me a bag after I paid for one. Tried to call the comment line on the receipt but it doesn't seem to be a working number. But I honestly expected that after the service I received.

I was rolling around Concord and noticed I was low on gas !…read more So I rolled in to this Chevron and luckily for me !!! Pulled right up to the gas pump!!!! I decided to spoil my Vehicle and Pumped Super Unleaded into my car !!!! It was pretty Pricey as that is the Premium Fuel Blend offered by Chevron!!! I filled up my tank and grabbed my Receipt off the Pump!!! The Station was also easy to leave from. For All These Reasons!!! This is a Baller On A Budget Approved Establishment!!!! I Keep My Pimp Hand Strong !!!!

Today April 26,2026, I stopped here to make a purchase and to my dismay I developed car problems…read moreunexpectedly. I dispatched BMW Roadside service for a tow, and as I was waiting for a tow truck arrival, a female clerk walked out to my distressed vehicle and informed me to leave. She then stated if I don't leave within five minutes she will call the Walnut Creek Police. I informed her that my vehicle is inoperable and I am awaiting a tow truck arrival and the time of arrival is out of my hands. She repeatedly stated that she would call the Walnut Creek Police as she's only giving me twenty minutes more. My response was: " Call the police!" I have three receipts showing that I am a customer who made multiple store purchases. I then asked her: " what if you were stranded with an inoperable car, or better yet, what if your mother, father or other loved one were stranded, would you be ok if the situation were reversed?" She was an East African female who then walked away! I am in total disbelief that she would even make such a threat to me, especially since I am a Black American male stranded here in Walnut Creek, California as it's approaching 7:15pm!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Suggestions: please have compassion and understanding for a customer whose vehicle is inoperable.

Busy store in a convenient location. I've had good and not so good experiences with waiting lines;…read morerecently I've seen improvements in the pharmacy's staffing and efficiency. Tip: make sure to download the Express app and upload your prescriptions - that way you can use the short line because there are often 3+ people in the regular line for prescription pick-up. Be aware: the pharmacy closes from 12:30 to 1:30 pm for lunch. I've been caught a couple of times forgetting this, and I see several other comments about the inconvenience. Overall, the CVS staff is friendly and the store is clean and organized. A large selection of products - I'm almost always able to find what I'm looking for - except Luden's Sugar Free Cherry lozenges (bummer). They have several self-checkout machines to get in and out quickly. Plenty of parking available.

I was in quite a few weeks ago and there was this really nice checker named Teresa an older lady…read morevery sweet. She was very helpful.

This is a great pharmacy with very helpful staff. I highly recommend!…read moreI have been coming here for many years.

I absolutely dread coming to this place and today was the last time…read more Always a long line - it's confusing to "order" when there is NO "order" line, it's "consultation." I don't need a consultation, I just want my second batch of pills on my prescription. There is no one at any other window, just one super long line and you stand there for 20 minutes, when you finally get to the front, the lady first looks at my (hard copy) prescription and acts like she doesn't know what to do. Then tells me I need to go stand in the other "line" after I wasted 20 minutes. Every time I go here, they don't have my prescription and I ask my doctor, he shows me where he sent it (this has happened with two different doctors so it's not the doctor, it's this poorly run place). It's one of the worst run pharmacies I've ever been to in my life - and the people that work behind the counter absolutely could not care less. I hate to sound like one of those "in my day" people who whine about everything but it's true in this case - pharmacies used to have people who cared about the people coming in. This one just has people who want to get through the work day. They couldn't give an actual flying yahoo about any customer, they have the same attitude as a McDonald's worker. They act like they're being put out and the people in the (long) line are morons for using this pharmacy (perhaps that's true now in retrospect). They never have enough people working there and every time I come in, they come across as so ridiculously incompetent, you wonder if these people actually have the education to be working in pharmacy. Management at CVS will read this and laugh and go about their day. They don't care. Look at all the other reviews here. It's not just me, it's everyone. This is the last time I EVER step foot in a CVS. There is no reason for me to ever come to this or any other one ever again.