If I could give this company 10 stars, I would! This company deserves it. I did a lot of research on u-tube and the internet coming up with a lot of questions I wanted answered before we hired a company to redo our 67-foot Orangeburg sewer line, which has an approximate life span of 50 years. Our house was built in 1957, so we've been very lucky. We decided to replace the line before there was a disaster. We decided to get a couple of bids. Flush King was our second bid (which, when they give you a bid...it is a final quote! There is no up-selling!) I called them on Tuesday, 3-4-25, and Shawn, their estimator/account manager was at our home on Wednesday, 3-5 (the next day). Not long after leaving, he sent a bid. Warranty: This repair comes with a 20-year warranty on parts and labor by Flush King Plumbing. A question I didn't even think to ask was in their bid: Transferrable warranty even if homeowner sells the house. This will transfer to new resident for the remainder of the warranty, from date of completion of work. WOW!!!! We had a couple of questions, and Shawn revised the bid to change the wording just a little for clarification, even though we had verbally discussed it with Shawn previously. Following is from the quote (with possible comments from me inserted) about the work they would do: Will dig trench from edge of home to street (again 67 feet!). Will install new Schedule 40 PVC pipe. Will tie PVC onto the clay with heavy duty non-shear coupling. Will support pipe with rebar and wire it to ensure proper grade on pipe and to ensure that pipe does not shift over time. (Had never heard of the rebar before!!!! Going the extra mile here!!! Tyler was the one who took care of all of the pipe, etc.) Install tracer wire for possible future locating of sewer line. Install new Bullhorn cleanouts in the front yard. Place compaction stone as first layer of compaction around pipe. Backfill and compact dirt properly. Haul away and dispose properly any debris. Will connect any other existing sewer line to main line (which we had and it needed to be done). Will get yard back to pre-loss condition as best as possible. (OK, we get flood irrigation, so that was a big issue. We had a berm built up to keep the water from getting close to the area in which we decided to have the sewer line placed. In order to dig the sewer line, they had to remove some of the berm. Their one request was to keep dry the area where the sewer line was for as long as humanly possible. They built a dirt berm that was twice the size we previously had...all the way to the street (where we didn't even have one). And they did an incredible job compacting the soil with their compacting machine.) Now...a major comment for their crew. Tyler (the project supervisor) had 5 or 6 men that dug that 67-foot line BY HAND. I've never seen dirt fly like that. These guys were incredible machines. Machines couldn't have done the fantastic job these gentlemen did! Non-stop they worked all day. And...on Thursday afternoon (3-6 - in 2 days) they were done!!!! Our neighbors couldn't believe it. Chris, the owner (who had 3 sewer line crews working on these days, came by a couple of times to check on things. Chris (owner), Shawn (estimator), Tyler (project supervisor) and their crew were absolutely the nicest and most professional individuals I've dealt with in a very long time. Wish all companies were this way. Again 10 stars! Start saving your money. This is not a cheap project. But, whatever you pay with Flush King, you get more than your money's worth! And, waiting until you have a disaster could cost you a lot more. An ounce of prevention is worth a pound of cure!
A note: They do not guarantee your landscaping. So, if you have plants that you need to transplant before they come...make sure you do that ahead of time. Clear away any obstacles that might be in their way. I took pictures as they were doing the work as a permanent record of where the line was placed. This way, I could also show pictures to our friends and neighbors who might need a great company to redo their sewer line as well. Pictures tell a story. Sorry for the long review...but when you find a great company, they deserve recognition! (And, I read almost all of this company's reviews before I called them! So glad I did. Thanks, yelp!) read more