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    Fluffy Duck Cafe

    3.4 (202 reviews)
    Closed Closed

    Fluffy Duck Cafe Photos

    Business Info

    FLUFFY DUCK CAFE ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Good for working

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    Recommended Reviews - Fluffy Duck Cafe

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    Honey latte - wayyy too sweet
    Kassie L.

    I'll start by saying the chicken salad croissant was great- the croissant was obviously fresh and the chicken salad had beets (I think?) which I loved. Now for the rest... service was just not it. Worker telling people to go to a coffee shop if they want coffee, even though they have coffee on their menu. My honey latte had way too much honey. I also picked this place because maps said free wifi was available, I get there and see multiple wifi networks named fluffy duck, all locked. I asked the not so friendly cashier for the wifi password and he said "we don't have wifi."

    Chicken Salad Croissant

    Before visiting, I noticed the reviews weren't very high and wondered why. My husband stopped by the bakery this morning, and we were pleasantly surprised. The owner, was incredibly kind, the pastries were delicious, and even the coffee was excellent. Honestly, we're still not sure why this place has a low rating--we will definitely be coming back. Thank you, Mr. Bill!

    Maybe the owners don't understand the meaning of Cafe. Owners please see above.
    Kimberly M.

    Such rude service! The older gentleman who served was exceptionally rude for no reason. Went into order coffees as one does at "CAFE'S" and he was very unhappy that we seemed to be spending our money there. I will say the pastry and sandwiches looked delicious but now I will never know. We ended up at the Crepes N' Crisps for lunch. That was absolutely delicious. Highly recommend their Belgian fries with Smack sauce. Staff is also very friendly.

    Debbie N.

    Stopped in for an iced coffee and ended up getting the best croissant! The place was pretty busy when I popped in, with hospital workers but the service was great and they processed everyone pretty quickly. I couldn't even tell you if there was anywhere to sit because I wasn't in the store long enough to notice if there was a dining area anywhere. Only downside was, not being very familiar with the area, I wasn't sure of where to park. I ended up paying for parking behind the building then walking all the way around.

    2 March 2019 - outside
    Agnes I.

    My PHOTOS are at the bottom of this review. Scroll down to find them. 1/5 stars for horrible customer service. 4/5 for their delicious Kouign Amman pastry. I first visited in March 2019 but I did not order anything because as soon as I entered, I was told that they only had ramen soup for sale. It was apparently a POP-UP ramen day and I sadly drove all the way here without knowing. The only notice that was given, to my knowledge, was a sign in front of the door that said "POP UP RAMEN SHOP". I was very disappointed after seeing that sign because I wouldn't have driven all the way there if I knew that they were closed. The ramen was $16 and I didn't want to pay that much money for a medium-size bowl of ramen noodles. I think I checked the website that day too and it didn't say anything about a pop-up ramen only shop. HOURS -- The business hours of operation are very inconsistent. I remember visiting on Saturday mornings in 2019 and early 2020 but they were always closed. This is very disrespectful to the customer especially when their website lists the hours they are supposed to be open. The website listed that they were open on Saturdays. Till this day, they have not updated their hours on their website or Instagram page. I visited the cafe again in July 2020 and January 2021 to be told that they open around 7am or 8am and that they close around 3pm on weekdays but those hours depend on customer foot traffic. As a small business, it can be hard nowadays to stay open but having consistent hours helps with customer service. The Yelp business page also does not have updated hours and I am unsure if the business has actually taken over their Yelp business page. CUSTOMER SERVICE -- Terrible. They hardly answer their phone and they have never responded to my email inquiries asking about their business hours. During my first visit, I was not greeted as I walked in. A gentleman behind the counter was preparing baked goods and did not even acknowledge me until I said "hello". It was a bit strange and not friendly at all. I was actually quite shocked. PASTRIES -- If you read most of the Yelp reviews, everyone loves their pastries. I agree. The KOUIGN AMANN pastry ($3.25 was the price in year 2020) is what this bakery is known for. Of course, it is delicious. The crusty sugary top combined with the doughy center is amazing. This was a little dry at the bottom though. I have not tried any of their breads or other pastries. Also, the price of the Kouign Amann is now showing as $5 on Yelp but who knows if that is accurate. To summarize: - Inconsistent hours of operation. Correct hours are still not posted on their website. - Terrible customer service - Pop-Up ramen shop in March 2019 (no notice given, shop closed except for selling ramen) - Not opened on Saturdays in January 2020. - As of July 2020, when I visited the cafe, I was told that they are open 8am to 3pm on weekdays only. - As of January 2021, when I visited, I was told that they are open 7am to 3pm, depending on foot traffic. Overall, I won't be back here until the owner changes his attitude and updates their website. If you live 5-10 minutes away, then maybe you can support this business but if you live far away, make sure they are OPEN before you drive all the way here. I drove almost 30 minutes from the west side of Cleveland to the east side of Cleveland a few times to find them closed when their website showed that they were supposed to be opened. Customer service is a key part of any business. **** - 2/150 total reviews in 2022 - 480 total overall Yelp reviews - Reviewed on 8 January 2022

    Chocolate Croissant
    Pam Pam G.

    Great little cafe across the street from the Health Education Campus. Visited with a couple friends after class. All three of us ordered a ham and cheese croissant. I got the last one, and the owner threw in a chocolate croissant for free since the ham and cheese was "a little small" !!!!! Totally made my day. The croissants were delicious and flaky. I've heard from my friends that the owner likes when you order food (he gets grumpy if you order just coffee), so maybe order a croissant with your coffee to put him in a better mood. I will most definitely be back!

    Chocolate Croissant

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    8 months ago

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    10 months ago

    The owner and cashier wake up on the wrong side of the bed. Every day. I enjoy their coffee but don't expect any good customer service here.

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    9 months ago

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    2 years ago

    A rude older man seemed angry for no reason. The chai is super gross. The pastry was pretty good.

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    2 years ago

    The best croissant I have ever had! The chicken salad sandwich is fresh, generous, and basically craveable! Highly recommend this place!!

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    Page 1 of 6

    Ask the Community - Fluffy Duck Cafe

    Do they honour their hours? I came here on Saturday (11 January 2020) at 3:30pm and they were closed but they normally open until 5pm on Saturdays. I've also come before in 2019 only to find out that they had "ramen" day so nothing else was for sale.

    We have been on weekends with no issue, but it’s always safe to call ahead.

    What is the Kouign Amann pastry made out of and is there anything in it (jam filling for example)? I've read so many reviews about this pastry so I'm curious on how it tastes. It looks delicious.

    They are flaky, buttery pastries, not filled, and have an amazing caramelized crunchy coating and every bite melts in your mouth. OMG. they are to die for.

    Not open today? Here at 12:53pm. Doors are locked and the place looks closed.

    If it was a Saturday we close at noon. We hope to be able to extend our hours one day but the traffic just isn’t there yet. We are open Monday 7am-5p. Tuesday thru Friday 7-6 and Saturday 8-12

    Not open today 5/25/19? Went by at 10:25 am, door locked, no sign, but see pastries and pizza on case.

    Sorry we are having construction work done and are closed until Friday hopefully. I’m sorry we weren’t there

    Where can I find the menu on Yelp? I really wanna see what kinds of coffee they have and what are their prices?

    There is a full menu with prices on their website. They use Madcap Coffee from Grand Rapids, Michigan. It's fantastic.

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    Leavened - Cinnamon Bun | Instagram: slimthiccarbs

    Leavened

    4.5(106 reviews)
    4.4 miTremont
    $

    Had been craving Leavened for a week and finally decided to give in. Only problem is it's near my…read moregym... so I got pastries after a workout session. Whatever. I'm so sad about this, but this was not my favorite experience at Leavened. Customer service was great of course but my selections fell short. I got a mushroom and ricotta croissant, which was fine. I forgot the ricotta was supposed to be there because it mostly tasted liked mushroom, but it was good. I also got the cinnamon monkey bread. This was not good. It was seemingly cooked in the paper that it was served in so the top of the bread pieces were crunchy, the middle was softer and then everything else was completely stuck to the paper. I didn't get to eat about 1/3 of what I paid for and I had to work really hard for the other 1/3. Also, the bread had a very spicy taste. It must have been cinnamon and allspice, but it was entirely too much and very overpowering. It truly tasted like a spicy savory bread which is not what I was expecting or wanted. Monkey bread is usually gooey and sweet. This missed the mark, but that's okay. I'll certainly return for another treat soon. Also the bread was looking fire this day.

    I think I've tried this place enough to finally declare it an overall disappointment. Today I tried…read morethe hoisin tofu sandwich. The bread was fresh and crusty, there were two small strips of tofu that had maybe been dribbled on by hoisin sauce at some point, some lettuce and jalapeño slices, and carrots. The sandwich was dry as a bone and a really sad empty version of a banh mi. The chocolate rye cookie I bought as a back up was thankfully still deliciously chocolatey and soft as usual. The guy at the register said the bread pudding still has a "cinnamon roll base, so it has orange in it" despite nothing in the sign denoting this awful addition to bread pudding and the fact that cinnamon rolls are not orange rolls. But I digress and I won't fight with a cashier over their poor decisions lol. Also got a cherry chocolate sourdough on impulse. Pray it is soft inside.

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    Fluffy Duck Cafe - cafes - Updated May 2026

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