I recently had the great displeasure of dining at Florida Avenue Grill. I wanted to like this place. It is no-frills and has historic value, which is often a marker of a good diner. However, due to the unfortunate reality of Florida Avenue Grill being terrible, I am forced to give it a commensurate rating.
Let's start with the good, which is quite a short list. As noted, Florida Avenue Grill is a historic establishment, and--if you're lucky--you may be seated in a booth in which MLK once sat. Of course, that is very cool. Additionally, my party was given two free coffees after our incompetent waitress tried to serve them to two toddlers. (Their parents had ordered "coffees," but surely did not expect the server to take this to mean that they would be putting coffee into their kids' sippy cups. If they had ordered beers, would the waitress assume that the kiddos were on the sauce?) The free coffee was undoubtedly a plus--though the joe itself was not particularly good, and I have to assume that this is not the uniform experience of Florida Avenue Grill diners.
Now, upward and onward to the bad! The service at this restaurant is absolutely abysmal. We were actually seated fairly quickly--which is, unsurprisingly, unusual for this place--but it was downhill from there. When we were seated, our waitress slammed menus and water down on the table without a word. It took her a long time to circle back for our orders, and when she did, she was curt, unsmiling, and unhelpful. I attempted to order the biscuits and gravy, to which she replied "we're out" in a tone that suggested I had done something to offend her personally, though that couldn't possibly be the case. All in all, my party ordered simple items with no substitutions that the menu claimed were popular. This should have been an easy dining/serving experience for everyone involved. It wasn't.
My sausage and egg breakfast was supposed to come with a biscuit, which the waitress forgot (and then gave to me in a huff when I asked about it). My friend's breakfast was supposed to come with pancakes, which she was never served. Another friend ordered a side of corn muffins, which he never received, despite the fact that we could see them on a plate in the kitchen. All the server had to do was bring them over. The food itself--if it actually makes it to your table--is not fantastic, but about what you would expect: greasy and probably good for a hangover. My eggs and sausage were fine; however, the biscuit was like sawdust on the palate.
When it came time for the check, we were charged for the pancakes and muffins, even though we never received them. One of our party asked the server to amend this, and she removed the pancakes from the bill, but not the muffins. We asked if we could just get the muffins in a to-go box (again, we could see them on the plate and ready.) The server simply said "I can't deal with this" and walked away.
It is a sad, sad state of affairs if a restaurant as bad as this one is considered a neighborhood landmark. Florida Avenue Grill is not the best that breakfast has to offer, and my life is worse for having been there. Could I build a time machine, I would use it to go somewhere else for breakfast.
There are other diners in the area with charm, pleasant and competent staff, and food of equal or better quality. Go to one of those instead. read more