I have a shout out for this fabulous company, floors by Patterson , who came over to clean up a…read moremess made by another company ,Floorcraft . Out of desperation , After reading Yelp reviews , I called Brian 10 minutes before closing , and he answered the phone ! Came by the very next day with a quote. His guys came within a week to begin to start from scratch to redo the mess of what this other horrible company had left . I did not have to baby sit them , and went off to work. They were professional and tidy in every way and completely restored my wood floors to absolutely beautiful condition. Thank you Brian and Floors by Patterson for all your wonderful help. I am forever grateful, and will highly recommend you to anyone needing flooring services. These pictures are of my beautiful refinished floors by Floors by Patterson.

I had been searching for flooring for quite some time, had numerous quotes from all of the highest…read morerated companies in the area along with big box stores, but none of them compared to Brian in both cost and expertise. He found us an amazing product at a great price and we felt totally at ease with him. He's super knowledgeable and you can tell he sincerely cares about his customers. No gimmicky sales tactics, no high pressure, which I appreciated compared to some of the other companies that came to give us quotes. The installers did an amazing job and our new floors look awesome. I'm sure these floors will last and be super durable for our rental. Do not hesitate to call Brian, he is amazing and will take great care of care of you (and save you money!)

I was very pleased with the work done from start to finish. Everyone was professional and I was…read moreexcited to see that the owner herself came out and did the measuring and walked me through the selection process. I am a little late with this review. I was going through a hard time a few years ago and was trying to get my footing on everything.

We worked with Sandy at Floors Etcetera again, this time to custom cut Shaw Bellera pet-friendly…read morecarpet into a large area rug (9' x 15') and long runner (2.5' x 28') to help preserve our dogs' joints. While we love the beauty of our hardwoods that Floors Etcetera refinished years ago, they look even more exquisite accessorized with these gorgeous rugs. We should have done it sooner!

Very glad I used Sam for our floors. We got every square foot of our house done, including stairs…read more My wife and I could not be happier with the turnout. The installers were very professional, polite, and respectful of our home. Sam was always just a phone call away whenever we needed anything. They helped move furniture around, remove and reinstall toilets, as well as unhooked/reinstalled our stove/appliances. There were a few minor issues after the job was done (minor cosmetic), which can be expected when your entire house is re-floored. However, Sam responded immediately and came by personally to ensure everything was taken care of, which it was. I would highly recommend Sam for your floors.

I wish I had read the review by the retired Police officer earlier. I can't agree any more. Sam…read moreis a big @ hole with really poor customer service, actually no customer service. He will give you a decent price but switches the product once he gets a contract. Make sure every single thing is spelled out in the contract.

Everything was perfect. I mean, perfect…read more I called to get an estimate and Stephanie came out as soon as she could within her schedule. It was fast and easy to get a quote which was VERY reasonable given my own research (ranges from 3-7 psqft and i paid 4!). This comes with lifetime warranty which was a plus for me. I was scheduled out a few weeks because they were booked up. They had to push a project back for a client and they let me know right away that they were able to do it last minute a day before they did it. This was no big deal because my home is a new build and I had not fully moved in yet, so the space wasn't occupied in my garage or patio (got both done). Workers were right on time and notified me how long they would take. Gave me a progress update before going to lunch and finished the job well before 5pm (started at 8am). After they were done, the floor looked flawless!! They told me how to take care of it and the cure times. Very professional and friendly group. Again. Perfect. If you think DIY is cool to save money, just know the commercial stuff isn't as thick and if you mess up, good luck grinding that out and fixing it. The quality and service throughout the entire process was excellent through my experience. This is exactly what I paid for and if you are thinking it's expensive, keep saving because this was absolutely reasonable for paid services. I just didn't have the time nor did I want commercial grade epoxy. Worth it.

The owner treated me in an arrogant and disrespectful way when I tried to make use of the so called…read more"lifetime warranty" they advertise. The floor started having issues, and instead of offering a solution, they told me I had to pay $600 just for an inspection. Completely unacceptable. The materials are of low quality, and once they receive your payment, they take no responsibility for any issues. Be very careful when hiring this company... once you pay, they stop responding. The franchise also offers no support to customers and doesn't get involved in resolving problems. Think twice before doing business with them. They don't deliver what they promise.

Joe was extremely helpful with helping my husband and I refinish our floors. As first time home…read moreowners we had little to no knowledge of what we wanted to do to our old oak floors, but we knew that we wanted to give them a fresh new look. Our floors were in a pretty terrible condition, but Joe and his team did an amazing job at making them look brand new and they look better than we could have ever imagined. He made sure to keep us updated throughout the whole process and answer any questions we had. I would highly recommend Joe and his team as they were quick, affordable, and reliable.

Order: Remove existing Bamboo floors on second floor and stairs. Inspect the floors and area of…read morewater damage.; make necessary repairs. Install new hardwood floors, conduct final inspection. Estimate Total: $7,814.16. (May 2018) Job was Completed the first week of December 2018. Final Cost: Stairs: $2,369 (16 Stairs) Labor: $3,136.50 (597 Square feet) $3,536.84 (Wood) Total: $9,042.34 Note: Joe said the cost of the wood went up because of the Tariffs and trade wars. This caused the wood price to go up and my final price to increase. This also includes the additional hidden cost for leveling (I will discuss this in further detail below) Joe (Owner): Very nice and completed a fast quote in a timely manner. Does not perform an on-site post job inspection. Very hard to get a hold of to fix an issue. Will not fix an issue if it will cost him more money. Contract (estimate): Very detailed, I highly recommend you read every section and have a clear understanding of the contact before he performs work. One of the hidden contract fees are leveling, Joe gave me a very not good answer as to why this is not included in the initial estimate. I was charged an additional $540 for 6 square feet of concrete in various locations. I would have been ok with the charge, he could have at least had an estimated cost. As his contracts say estimate at the top. I take the blame for not accounting for this cost, I did not think I would have to pay an extra $500. I did not take off for this in my final three-star rating. Communication: Very poor, I had issues after the job, and he would not answer the phone. I would call for a few days before I received a response. He will respond rapidly if you offer him a new job. Then he would recommend fixing the issue with the new job. None of the workers speak English very well or at all, I don't have a problem with this issue. I did have a problem when they did not re-install the stand on my cabinets. They did not understand the issue and I still have a stand not install on my cabinet. Cleanliness: The workers left wood dust daily and left a shirt and wood pieces. The workers retrieved the shirt three days after I let Joe know. Joe apologized. Workers: The workers changed twice in during the job, I would have liked to have the same workers every-day. Or at least one familiar face. Craftsmanship: I had a squeak in my floor during installation, I alerted the guys as the installed the floors. They ignored me (communication issue), once completed I alerted Joe and he had them come out two weeks later and use all of my extra wood to fix the issue. The squeak is still in my floors.

Shawn made the whole process experience pleasant. He is very knowledgeable and gave remarkable…read moreconsultation when coming to do measurement and estimation. The selection at store is tremendously huge. The best part is watching installation by García and his crews. They are very meticulous in details, cautious at demolition and well cleaning after they are done. They respect their job, always puncture and very considerate when working around my home to always ask permission politely. The only word I can sum up is simply PROFESSIONALISM. Pictures really don't do justice than in on site in person.

I had vinyl tile flooring installed by EZ Floor last November…read more In May of this year, there was a toilet leak, and I contacted Rudolph to request a repair. However, I did not receive any follow-up. In June, I noticed that a small, fingernail-sized piece of the vinyl tile had come off. The area appeared to have been repaired previously, but it had come off again over time. I visited the store in person on July 11 and spoke with Rudolph again to request a repair. Unfortunately, I still have not received any call or follow-up regarding the repair. I understand that issues can sometimes occur after installation, but I am very disappointed with the lack of follow-up and customer service. I hope EZ Floor will improve its post-installation service and communication with customers.

Locksmith arrived quickly, provided clear options with cost, completed the work promptly and…read moreeffectively. All in all an excellent experience.

Everyone loves the tile floor that Mike and his group installed…read more They completed the work in a timely fashion so as not to hold up our home renovation. Fair price and good work.

John and Arthur make a great team, I was very impressed with their expertise and professionalism…read more What was more enjoyable in regards to working with them was the fact that they would promptly respond to my texts and inquiries! Might not seem like a big deal, but after dealing with deadbeat contractors, they were a breath of fresh air to work with. I had them renovate my kitchen counters and island, we used Calcutta gold quartz with a waterfall edge, and I LOVE IT!! We also changed out my master bath vanity tops to a grayish quartzite with beautiful veins. Thank you guys!

Seem like nice guys but -0- accountability. After breaking 2 out of 5 expensive slabs, provided…read more'remnants' ie., scraps and ordinary quartz as replacements for another $2,000. No shows on successive appointments. Not a great experience.