Houston Groutsmith

(95 reviews)

Reinel, Oscar, and the entire team at Floor Coverings International did an absolutely phenomenal…read morejob installing the new wood floors on our third floor and the staircase leading up to it. From start to finish, the entire experience was seamless, professional, and incredibly well executed. Reinel and Oscar were fantastic to work with. They took the time to ensure every detail was done with precision, and the quality of their workmanship truly shows. The installation on the staircase in particular required careful attention and skill, and they handled it flawlessly. Their team was punctual, respectful of our home, and kept the workspace clean and organized throughout the project. The finished result completely transformed the space, the floors look stunning and the craftsmanship is outstanding. If you are considering new flooring, I cannot recommend Reinel, Oscar, and the team at Floor Coverings International highly enough. We are absolutely thrilled with the final result.

Prior to moving to H-Town, I've literally never thought about floor options of any kind. After…read morerealizing I was in need of hardwood floor maintenance and a carpet overhaul, it soon became clear that I had no experience in this arena, so it made sense to find a professional who did. Reinel was the person who came highly recommended by others and he did not disappoint. Texts and emails were always met with quick replies. It wasn't long before he came over to do a quick peak and was able to provide a realistic overview of what needed to be done. He was patient and was able to provide a nice array of carpet samples, while answering all the questions. He was able to arrange a carpet installation with memory foam for several rooms on additional levels while handling the dated hardwood floors on the lower level. It was a nearly 7k job after it was said and done and his team was in and out of the place within 48 hours. The end result is impressive. My guests appreciate the bounciness of the carpet and the repaired hardwood floors. Payment was done via a cash transfer and Reinel seemed to be flexible with the payment options. While it feels like a premium job for obvious reasons, I value quality service and execution, which is what I ultimately got by hiring Floor Coverings International.

Flooring Warehouse

(4 reviews)

If you're seeking flooring services at an unbeatable price, just come in and ask for Colby! He's…read moregot a wealth of knowledge + the patience to share and explain it without all the annoying sales tactics or pressure. He walked me through every flooring option relevant to what my husband and I were looking for to replace all the carpet with in our new home and even provided on the spot ballpark estimates and encouraged me to take flooring samples, which I did! As soon as we made our final selections he moved quickly to ensure the new flooring could be completely installed before moving any of our stuff in. The installation team, led by Alejandro, did a tremendous job that completely transformed what was already our dream home! Honestly the floors are stunning. And with 2 large and rowdy dogs and a toddler, the floors have proven near indestructible and a breeze to clean and maintain. Can't wait to work with this company again in the future! Thanks again guys!

Review #2 This is the second time we've worked with Colby…read moreand Flooring Warehouse. The process, communication, install crew and results have been FANTASTIC! I could not recommend them more highly. We had a bit of a tricky install because we were adding on to existing wood floors. The crew did an awesome job and were able to integrate the new flooring without the need for transition strips. Their tile work was exceptional as well. On top of all that, they were courteous, hard working, trustworthy, and clearly took a lot of pride in their work. Review #1 From the start, Colby at Flooring Warehouse was responsive, helpful, communicative, and professional. He made the experience of replacing all the old, dated flooring in our 1970s townhouse seamless and painless. The end result is a mix of tile and hardwood and looks fantastic!

Flooring by Patterson

(31 reviews)

I had been searching for flooring for quite some time, had numerous quotes from all of the highest…read morerated companies in the area along with big box stores, but none of them compared to Brian in both cost and expertise. He found us an amazing product at a great price and we felt totally at ease with him. He's super knowledgeable and you can tell he sincerely cares about his customers. No gimmicky sales tactics, no high pressure, which I appreciated compared to some of the other companies that came to give us quotes. The installers did an amazing job and our new floors look awesome. I'm sure these floors will last and be super durable for our rental. Do not hesitate to call Brian, he is amazing and will take great care of care of you (and save you money!)

I would recommend Flooring by Patterson to anyone that is looking to have a project done. I really…read morecannot say enough good things about my experience working with them. Brian is so knowledgeable and incredibly dedicated to making sure that you get the best possible outcome. He went above and beyond any service provider I have ever worked with, and was there from start to finish with a level of support that is unmatched. He made the decision making process so easy and enjoyable, and the flexibility and turnaround time was unbelievable. Our project came through under budget and ahead of time, and the quality and professionalism is undeniable. We absolutely LOVE our new floors, and we can't wait to work with Flooring by Patterson again soon!

Floor & Decor

3.7

(27 reviews)

Stephanie the designer is amazing…read more As we know husband and wives love doing home projects together. Stephanie made it seamless and filled in the right decision trees to get to the final buyout of all the products from the tile, grout, accent pieces, and even the schluter which is the metal accent liner. Keep up the hard work and appreciate your time with such a big family decision.

I've spent waaaay too much time here recently. My sister and I gutted my childhood home, so…read morenaturally, we need everything from flooring to wall tile. It's been fun--and a little stressful. But the team at this particular Floor & Decor has been exceptionally helpful. They offer pickup or delivery.

Heights Handyman

4.3

(63 reviews)

We asked Scott to help us with hanging several large, heavy pieces of art. He did an excellent job…read more I highly recommend him to anyone.

They were were very responsive and were able to get out to my house the same day to install a…read moreshowerhead. They were also very affordable.

Evergreen Wood Flooring

(33 reviews)

We hired Evergreen Wood Flooring to complete two separate jobs for us. The first job involved…read morerepairing the (super noisy) subfloor in my home office. The second job involved replacing certain boards in our guest bedroom that were lifting up and not sitting flush. Both of the jobs required re-installing engineered wood flooring. Rudy was very responsive and reasonable with pricing. The team (led by Rodolfo) was punctual, experienced, and efficient. I appreciate the team members' thoughtfulness and their taking extra care to make sure that, after they completed a job, everything was how it was prior to their starting the job. We are very happy with the outcome of each job. This is a great family business that I will absolutely hire again in the future. We would highly recommend Evergreen Wood Flooring to anyone.

Had a great experience with Rudy and the Evergreen Wood Flooring crew at my rental property in…read moreHouston. They handled a hardwood floor installation and also refinished it to match the rest of the floors in the house -- and honestly, you'd never even know it wasn't all done at the same time. Everything blended perfectly. Super impressed with the attention to detail. Rudy was easy to work with, kept things moving, and the crew got the job done efficiently without cutting corners. Solid work all around. Would definitely recommend

Evergreen Wood Floors

(25 reviews)

Ray and his crew are amazing. They knew I had an emergency flooring need for Reveal Salon. Ray…read moreprovided advice, a great flooring selection, and an excellent price. Within a few days he and his team moved furniture, removed carpeting, and installed an amazing floor. It is perfect. I have used Evergreen before and I will always go to Ray Adkins for professional flooring done right. Ahead of time as well.

I am very happy with my new wood floors from Evergreen! Rudy and his team did a great job. I very…read moremuch appreciated Rudy's responsiveness. I knew I had to hire Rudy when he found the exact same flooring I already had installed in other rooms in my house. Other companies I called did not bother to do the research to find the same flooring. I hired Evergreen to install engineered wood flooring in 2 rooms in my home. The rooms previously contained ugly carpet. See before and after pictures. The team was able to complete the job over 3 half-days with no issues. Thank you Evergreen! Without a doubt, I would recommend this company to anyone in the future.

AAA Carpet Repair & Installation Service & Sales

(39 reviews)

Great service, very responsive, awesome work and fast! I would definitely give Oscar my business…read morefor any future flooring needs.

Hats off to AAA Carpet Repair and installation team for going an amazing job installing new carpet…read moreon our stairs. Oscar and his team are very knowledgeable about the product and the overall work required for the carpet replacement. I would definitely reach out to AAA carpet for my carpet needs. Thank you to Oscar and his team!

Modern Design and Remodeling

(37 reviews)

I had an excellent experience with Modern Design and Remodeling from start to finish. They were…read moreextremely prompt and professional, and no project felt too small or too large. Leslie came to my home for a consultation and truly helped bring my vision to life. Their modern showroom is beautiful and inspiring. The project manager was very responsive and always quick to communicate. The workers were clean, respectful, and took great care to protect all surrounding areas of my home during the work. I felt their pricing was very fair, and the quality of the work exceeded my expectations--beautiful, precise, and completed efficiently. I truly felt like I was their only customer throughout the entire process. I will absolutely be using Modern Design and Remodeling for future projects in my home. If you're on the fence about starting a project, you can't go wrong contacting Leslie to help turn your vision into a reality. Thank you for my beautiful new fireplace!

Our experience with Modern Design and Remodeling was absolutely AMAZING!! From the moment we walked…read moreinto their lovely showroom until the completion of the project we knew that we had found the BEST company to handle our project. Leslie is a dream to work with; her and the entire staff were always so lovely, kind and professional. Leslie and Pablo the project manager stayed in constant contact with me regarding the project and any and every issue was immediately addressed or resolved. Each individual sub contractor that was sent out to the house were absolutely the most friendly, respectful, punctual and skilled artisans in their craft. The electricians were super sweet and always punctual and efficient with their time. The painters were so nice and friendly and incredibly hard workers. They showed up early and literally worked non stop all day each day that they came. Pablo, the head carpenter and all of his guys were so talented and really worked hard to produce their best work! I'll admit I'm a very detailed oriented person to a fault and they really managed to exceed our expectations!! Overall I'd have to say for someone who is a bit picky and expects the best quality of product and craftsmanship and yet appreciates a great value, I'd 100% give Modern Design and Remodeling a full recommendation and stamp of approval! They were such a blessing and I'll be using them for any future projects.

Associates Roofing Unlimited

(4 reviews)

Found Associates Roofing Unlimited through Yelp Projects. Their are family owned with father and…read moreson, Saul. They were one of the best values and most professional contractors. In the initial walkthrough, they walk me through the issue and showed me why the issue was happening. Also told me about other concerns but wasn't trying to upsell me on doing more repairs than what I wanted which I appreciated. After I decided to go with them, Saul was able to get me on the schedule quickly and always communicated if there were any hiccups. The job was finished in about 6 hours. At the end, Saul and Dad was able to show me pictures of the work and provide a portfolio of the job at the end. I highly recommend if you have any roofing or need storm proofing as that is their speciality. I have some gutter and panels that need proofing and will be using them again. Also, all work comes with a two year warranty. Thank you again Associates Roofing Unlimited.

Saul and the rest of the crew were outstanding to work with! They came out the same day I put in a…read morerequest and delivered a prompt proposal. Saul was understanding that we wanted to get a few quotes and answered all my questions along the way while also demonstrating their expertise (first time we've had to get roof repairs so we needed to be careful and vet well). We would definitely recommend them for your roof repair needs

Floor Coverings International Of Houston Heights

(95 reviews)

Reinel, Oscar, and the entire team at Floor Coverings International did an absolutely phenomenal…read morejob installing the new wood floors on our third floor and the staircase leading up to it. From start to finish, the entire experience was seamless, professional, and incredibly well executed. Reinel and Oscar were fantastic to work with. They took the time to ensure every detail was done with precision, and the quality of their workmanship truly shows. The installation on the staircase in particular required careful attention and skill, and they handled it flawlessly. Their team was punctual, respectful of our home, and kept the workspace clean and organized throughout the project. The finished result completely transformed the space, the floors look stunning and the craftsmanship is outstanding. If you are considering new flooring, I cannot recommend Reinel, Oscar, and the team at Floor Coverings International highly enough. We are absolutely thrilled with the final result.

Prior to moving to H-Town, I've literally never thought about floor options of any kind. After…read morerealizing I was in need of hardwood floor maintenance and a carpet overhaul, it soon became clear that I had no experience in this arena, so it made sense to find a professional who did. Reinel was the person who came highly recommended by others and he did not disappoint. Texts and emails were always met with quick replies. It wasn't long before he came over to do a quick peak and was able to provide a realistic overview of what needed to be done. He was patient and was able to provide a nice array of carpet samples, while answering all the questions. He was able to arrange a carpet installation with memory foam for several rooms on additional levels while handling the dated hardwood floors on the lower level. It was a nearly 7k job after it was said and done and his team was in and out of the place within 48 hours. The end result is impressive. My guests appreciate the bounciness of the carpet and the repaired hardwood floors. Payment was done via a cash transfer and Reinel seemed to be flexible with the payment options. While it feels like a premium job for obvious reasons, I value quality service and execution, which is what I ultimately got by hiring Floor Coverings International.

AAA Carpet Repair & Installation Service & Sales

(39 reviews)

Great service, very responsive, awesome work and fast! I would definitely give Oscar my business…read morefor any future flooring needs.

Hats off to AAA Carpet Repair and installation team for going an amazing job installing new carpet…read moreon our stairs. Oscar and his team are very knowledgeable about the product and the overall work required for the carpet replacement. I would definitely reach out to AAA carpet for my carpet needs. Thank you to Oscar and his team!

Evergreen Wood Flooring

(33 reviews)

We hired Evergreen Wood Flooring to complete two separate jobs for us. The first job involved…read morerepairing the (super noisy) subfloor in my home office. The second job involved replacing certain boards in our guest bedroom that were lifting up and not sitting flush. Both of the jobs required re-installing engineered wood flooring. Rudy was very responsive and reasonable with pricing. The team (led by Rodolfo) was punctual, experienced, and efficient. I appreciate the team members' thoughtfulness and their taking extra care to make sure that, after they completed a job, everything was how it was prior to their starting the job. We are very happy with the outcome of each job. This is a great family business that I will absolutely hire again in the future. We would highly recommend Evergreen Wood Flooring to anyone.

Had a great experience with Rudy and the Evergreen Wood Flooring crew at my rental property in…read moreHouston. They handled a hardwood floor installation and also refinished it to match the rest of the floors in the house -- and honestly, you'd never even know it wasn't all done at the same time. Everything blended perfectly. Super impressed with the attention to detail. Rudy was easy to work with, kept things moving, and the crew got the job done efficiently without cutting corners. Solid work all around. Would definitely recommend

Amexhe Flooring

(12 reviews)

From start to finish, this company was fabulous to work with. When they came for my initial…read moreconsultation, they were extremely thorough and explained the entire process. They went above and beyond during demolition and installation and even did extra work to make the baseboards seamlessly blend with the rest of the home. I would 1000% recommend their services and plan to use them again if I ever need flooring.

Amexhe was recommended to us by another contractor. Upon meeting Luis, we knew he could be trusted…read moreand that he KNEW flooring. We were re-flooring the entire home (a little over 2500 sq ft) with lvp and carpet. Luis was patient and listened to our needs before making suggestions. Even when making suggestions, he always deferred to what we wanted and was never pushy. Often he would have to wait while we met with other contractors and he never complained. Payment was easy and I appreciated the very detailed invoice. I felt 100% comfortable leaving a key with Luis and his crew! One day I came home to meet yet another contractor and I was blown away when I saw Luis on his hands and knees actually working with his crew! Usually folks just make the sale, send the crew and check in from time to time but Luis was working side by side with his crew and I was really impressed. All in all the flooring and total stair remodel they did for us was top notch. They cleaned up after themselves everyday and we received 0 neighbor complaints! Luis runs a Christian business which I also find very valuable. You can't go wrong with Amexhe!

Flooring by Patterson

(31 reviews)

I had been searching for flooring for quite some time, had numerous quotes from all of the highest…read morerated companies in the area along with big box stores, but none of them compared to Brian in both cost and expertise. He found us an amazing product at a great price and we felt totally at ease with him. He's super knowledgeable and you can tell he sincerely cares about his customers. No gimmicky sales tactics, no high pressure, which I appreciated compared to some of the other companies that came to give us quotes. The installers did an amazing job and our new floors look awesome. I'm sure these floors will last and be super durable for our rental. Do not hesitate to call Brian, he is amazing and will take great care of care of you (and save you money!)

I would recommend Flooring by Patterson to anyone that is looking to have a project done. I really…read morecannot say enough good things about my experience working with them. Brian is so knowledgeable and incredibly dedicated to making sure that you get the best possible outcome. He went above and beyond any service provider I have ever worked with, and was there from start to finish with a level of support that is unmatched. He made the decision making process so easy and enjoyable, and the flexibility and turnaround time was unbelievable. Our project came through under budget and ahead of time, and the quality and professionalism is undeniable. We absolutely LOVE our new floors, and we can't wait to work with Flooring by Patterson again soon!

Evergreen Wood Floors

(25 reviews)

Ray and his crew are amazing. They knew I had an emergency flooring need for Reveal Salon. Ray…read moreprovided advice, a great flooring selection, and an excellent price. Within a few days he and his team moved furniture, removed carpeting, and installed an amazing floor. It is perfect. I have used Evergreen before and I will always go to Ray Adkins for professional flooring done right. Ahead of time as well.

I am very happy with my new wood floors from Evergreen! Rudy and his team did a great job. I very…read moremuch appreciated Rudy's responsiveness. I knew I had to hire Rudy when he found the exact same flooring I already had installed in other rooms in my house. Other companies I called did not bother to do the research to find the same flooring. I hired Evergreen to install engineered wood flooring in 2 rooms in my home. The rooms previously contained ugly carpet. See before and after pictures. The team was able to complete the job over 3 half-days with no issues. Thank you Evergreen! Without a doubt, I would recommend this company to anyone in the future.

Lone Star General Remodeling

(13 reviews)

The team did really great at assessing our complex attic space and building the sub flooring we…read morerequested.

Carlos and his crew did two rooms of luxury vinyl flooring and it was seamless: they were not only…read morepunctual but early and fast; they were professional and polite; and in the end, their pricing was very reasonable and fair. I highly recommend this company for all your home renovation needs; they are amazing!

AquaTec The Steam Cleaning Professional

(109 reviews)

I have been wanting to get my carpets cleaned for a while. Did a review search and AquaTec had very…read moregood reviews so I decided to try them out. Did not disappoint. Was on time, very professional and did not try to offer me additional services. I give this company a 5*. If you are in need of carpet cleaning I highly recommend.

Ivan was available on short notice. His crew arrived on time and were very professional. I…read morerequested carpet cleaning, tile and grout cleaning and sealant, air duct cleaning and dryer vent cleaning. Ivan told me what I needed to have done as far as air duct cleaning. I was ready to have the entire ductwork system cleaned but he was honest and pointed out the main area to clean. He could have made more money telling me several sections needed to be cleaned. That was impressive in and of itself. Speaking of impressive...the end results were very impressive. A 15 year old home turned into a new home!! All the great reviews were correct. You won't go wrong hiring AquaTec!

Aaron's Dryer Vent Cleaning

(72 reviews)

Responded very quickly to my service request and scheduled to come out the next day. They arrived…read moreright on time and provided friendly and efficient service. Fixed my issue same day at a reasonable price. Very satisfied with their service and will use again. Highly recommend!

I desperately needed my dryer duct cleaned out. As the vent is on the roof it's not really…read moresomething I'd really do myself. I was contacted within 15 or 20 minutes of filling out the service request yesterday, and they showed up mid-day today to do the work. I'm very happy with the work that was done and the price I paid. Quick and easy just how I like it!

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17 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Sterling D.

0

1

0

2 years ago

The grout in our bathroom had seen better days, and we were skeptical that it could ever look new again. But Houston Groutsmith worked their magic! They deep-cleaned every inch of grout and tile, restoring it to its original brilliance. They even sealed it to ensure it stays pristine for years to come. The entire process was seamless, and their attention to detail was remarkable. What truly set them apart was their commitment to customer satisfaction. They took the time to explain the process, answer all our questions, and even shared tips on how to maintain the results. Their work has given our bathroom a fresh, polished look that feels like a complete renovation - all without the hefty price tag. If you're looking for top-notch grout cleaning in Houston, look no further than Houston Groutsmith. Mr. Craig was extremely professional, and we'll definitely be using their services again for other areas of our home. Thank you, Houston Groutsmith, for making our bathroom shine again! read more

Mike R.

0

3

0

8 years ago

Our house is 15 years old. The grout had gotten stained, and a few tiles had cracked. By tapping on the floor, we knew there were hollow spots under the cracked areas of tile. Julie and Craig were outstanding in every interaction we had. They did a wonderful job repairing the broken tile, and filling in the hollow places. Then they cleaned it, and I didn't realize how stained the old grout had become. The work was done very quickly. They don't use any day labor: you get them and their two workmen to do every aspect. They left our house impeccably clean, and gave us a bottle of cleaner that will protect the newly sealed color. I can't recommend these people highly enough. We have no concerns, and very high praise for their work. read more

Rhonda D.

0

51

10

9 years ago

I would like to personally recommend The Groutsmith company! I received 4 in home consultations to clean my tile and grout before hiring them This company came out quickly and did a AMAZING job. (in at 9am and out by 11am for 805 square feet) WOW! I feel like I just replaced my floors. They consulted me on the best way to clean the tile and even left me with a 2 year supply of cleaner. They were extremely nice and they educated me on what they were doing. They sealed the entire grout with a acrylic based product (not some water based product). I am overjoyed with the end results. If you want your tile and grout cleaned professionally, please give them a chance. You will not regret it! One happy camper customer! read more

Debbie R.

0

3

0

8 years ago

I had a new shower and floor put in and the contractor did not seal the grout. When he went back and sealed, the sealer turned the charcoal grout a cloudy light gray and the tile edges where trimmed glossy along all the edges. Needless to say, it looked horrible. I had reached out to several contractors and all refused because they didn't know what type of sealer had been used and couldn't guarantee it would look right. Craig was able to remove the sealer and re-grouted a perfect match to the tiles. Julie returned my initial call right away, set an appointment to review the project the next day, returned a week later and with in 4 hours, I had the bathroom of my dreams. Highly recommend!!!! read more

JOHN W.

0

14

0

3 years ago

Same issues as the other reviewers - after 2 weeks the grout on the floor is already rubbing off, because it was just put over the old grout. What a SCAM & POOR QUALITY WORKMANSHIP - $575 - Was not interested in even calling about "the warranty" I wouldn't let these people back in my house if they paid me Next stop is the Houston BBB - Note on the BBB they are USA Tile & Grout Specialists, LLC - which is probably why i couldn't find any BBB reviews before - See photo on google review - Alternate Business Name Groutsmith- Houston Business Management Mr. Craig Sedelmyer, Owner Ms. Julie Sedelmyer, Owner read more

Pearl S.

0

1

0

4 years ago

Team Craig and Rudy came to my home to clean and seal my 20 year old tile floor and grout. It is porcelain tile of a very light color, including the sandstone color grout. It now looks absolutely AMAZING.....like brand new! I still in awe of how good it looks!!! They were both courteous and professional and answered all my questions about caring for the floor afterwards. I highly recommend them and will definitely continue to use them to maintain my floors as needed. read more

Deloyce B.

0

1

0

8 years ago

Houston Groutsmith exceeded my expectations. Great service and very professional. The team was very friendly and timely. From the on site quote to scheduling and completing the job was exceptional. My tile looks fresh and brightens up my kitchen, den and living room. This service is well worth the money. You will not be let down. Word of advice. Do not steam your grout. Call Houston Groutsmith. Craig and Julie run a great business. read more

Rachel S.

0

1

0

3 years ago

I just purchased a new home and had Houston Groutsmith come out before moving in and I am so thankful that I did. They caught a potential leak in my shower and were able to seal it preventing future damage. I thought my brand new floors looked good, but they were 10x brighter after this service. Thank you! read more

Scott J.

0

1

0

6 years ago

We needed to have the tile in the bottom of a shower regrouted. They were very nice and very professional but they just couldn't finish the job right. After two tries, we still have cracks and loose tile in our shower bottom. Very unfortunate. read more

Darci M.

0

2

0

8 years ago

Houston Groutsmith was amazing. We had the pleasure of working with Craig. He was friendly, knowledgeable, and professional. My floors look fantastic. I would highly recommend them! read more

Dan L.

0

1

0

6 years ago

I am very pleased with our decision to have our tile floors cleaned up by Houston Groutsmith. They cleaned, repaired and restored the grout color. Our floors look like new. read more

Aisha M.

15

25

26

9 years ago

Great service. Honest people! They explain the process, quote reasonably and are on time and efficient. If you need your floors sealed, look no further! read more

Kelsey C.

0

1

0

8 months ago

100% would recommend to friends and family! Great and respectful company! I would use Houston Groutsmith in the future.

J.W. L.

313

20

1

9 years ago

Excellent service provides to clean our shower grout. The restoration is incredible and it looks like new again.

John L.

0

1

0

7 years ago

Awesome Job. They were very professional and had the job completed quickly. Would definitely recommend them.

Kenneth H.

1

0

8 years ago

Easy to schedule. Showed up on time. Did a great job on our shower tile. Highly recommend.

Amanda A.

0

1

0

8 years ago

The team was very professional and did a great job! Would highly recommend them.

Houston Groutsmith - tiling - Updated August 2026

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(49 reviews)

This is my 2nd time using them. They are incredible. I receive the best services from them. If you…read morewant your carpet to be clean your house to smell.Well, the service to be great.This is the company to go with. Datwone is the best. Love this young man

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

Lone Star Pro Services

4.5

(76 reviews)

Lone Star Pro Services was very professional. They work clean and everything went smoothly from…read moreconsultation to day of work. We got our HVAC cleaned from dust and molds and they did a fantastic job. We came back to our house with a fresh clean air and it was nice to breathe again inside our home without worrying about the molds and dust. George was very good at communicating and even suggested helpful tips how to take care of our HVAC with recommendations with no pressure. You can tell that George really cares and willing to help. He will let you know upfront what are the things needed to be done. Very professional work from him and his team. Great price and you get professional clean work! Thank you Lone Star Pro!

Great work. Fair pricing. Quick turnaround…read more George and team did a fantastic job with my water damage / mold remediation project. Their work. (Home prep, covering, and barrier sealing) is impressively sharp and clean. His team is punctual, honest, and trustworthy. Would recommend them to anyone.

Stonewood Surfaces Restoration

4.3

(11 reviews)

If I could give more than 5 stars I would. Not only were they Covid aware and always wore masks…read more-properly, they did an amazing job on my 700 sq ft of rustic travertine floor! Steve is personable, attentive and professional. His crew, Will and Andres were artists! Not only did they restore my floor to how it looked in the showroom they painstakingly and meticulously re-colored all of my large, rustic edged grout on their hands and knees. They were a pleasure to work with. My pics say it all.

We were referred to Steve at Stonewood from another company as they were not able to clean our…read morebrick pavers in the kitchen. Steve came and gave us a bid explaining what his team would be able to do. Andres and Omar came on time and immediately got to work. Our brick floors were cleaned and sealed. They look fantastic! The job was done in a timely manner and they explained what product would be best to clean the floor from today on. I am a picky person and would definitely recommend Steve and his company. Jo Ann S. Woodward , Houston Texas

Surface Transformations

(15 reviews)

We are so glad we found David of Surface Transformations. Our bathroom always looked dated. We…read morehired David to just re-due the shower floor. He shared videos and photos of what he could do. We now have a gorgeous looking bathroom. Surface Transformations is not a 1-day bathroom restoration. They take the time to deliver a quality product. Surface Transformations is IMO very reasonable price-wise. We are very happy with the results.

I had an excellent experience with Surface Transformations! They resurfaced my bathtub, shower, and…read moretile, and I honestly can't believe the transformation. Everything looks absolutely beautiful--like I had a brand-new bathroom installed without the expense and hassle of a complete remodel.

HTX Power Washing

(52 reviews)

Fantastic job. They even moved my outdoor furniture / rug to clean thoroughly then put it back…read more Awesome experience with them. Highly recommend.

We asked for house soft wash 3.5/5, exterior windows 3.5/5, and power wash flat surfaces 5/5. They…read morewere on time and the prices are very good. I was very disappointed my outdoor TV and equipment was not protected. Luckily, it seems to all be working.

Fantastic Carpet Services

3.7

(11 reviews)

Its right there in the name, seriously. Sheri in the office is a delight and instantly "got me" on…read moremy need for decisiveness and speed and was spot in in getting the COI for our building management. I like/need a high level of communication and got that in spades. Jim and Adam arrived in the promised window and after a walk through to explain the process and ask questions about my problem area they got to work. The smell of that pretreatment as it is mixed and applied is quite potent - but it is a good smell for sure. I mention that because we have an olfactory sensitive staff member who I had wisely told to stay away until we were done. While Fantastic was not the least expensive project quite I received they were very competitive and worked hard to understand my needs and earn my business. They are packing to leave and I could not be more pleased with the clean and freshness of our cheap glue down office carpet. Just because it looks clean doesn't mean it is and I wanted to see the dirty extraction water like always because I find it satisfying to see all that ick going down the drain. They were very careful with our belongings and respectful of our space at all points in the process. The big soup stain and the big Sprite mess at our front door are completely gone and the areas under our chairs that had all those little spots are nice and clean. Would highly highly recommend and will for sure use them again. Adam is apprenticing to James to continue the business and that is always gratifying to me on a personal level to support generational businesses that have survived and thrived.

Great work on my carpet that had been wrecked in a storm. Super friendly and helpful people running…read morethe place

One Day Refinishing