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    Lone Star Pro Services

    4.4 (77 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Lone Star Pro Services

    Biohazard cleanup

    Damage restoration

    Environmental abatement

    1 More Service

    Mold remediation

    Lone Star Pro Services Photos

    Recommended Reviews - Lone Star Pro Services

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    Reviews With Photos

    Professional containment

    Highly recommend this business if you have mold damage issues or water damage. First thing that caught my eye is how clean everyone in the crew. They do their work extremely well and very clean. Not a single dust particle came into my house while work is being performed. Project finished on time, and passed inspection from the first time. Very pleased with services. Thank you Lone Star Pro Services crew and George!

    (Yelp says my location is "Helotes, TX", but I live in West Oak Forest in Houston) I called them in May of last year to clean mold out of my A/C. They charged me for cleaning and sanitization but they did NOTHING to eliminate the mold in my system (see attached photos of the mold they never cleaned) I tried calling them to have them come correct the situation. They no-showed for that service call and then told me that they are booked for 3-4 weeks. He then claims that I declined a plenum cleaning and that I'd have to pay EXTRA for that. Why would I decline a plenum cleaning if that's where the mold lives??? I asked for a refund, and George says they offer no refunds or warranties. If you decide to use them... Good luck!

    We have used Lone Star 2 times for cleaning our dryer lint duct. The first time was great. This second time I am disappointed. He did a good job cleaning the duct, unfortunately my entire front yard, side yard, and front entry are cover in bits of lint. (Pictures included)If you have any synthetic clothes it is NOT biodegradable lint. https://operations.tufts.edu/recycle/news/2013/03/12/lint-to-compost-or-not-to-compost/ We will not be using Lone Star again.

    Alice G.

    George spent a few hours at my home today making my tile floors look 100% cleaner! The price was very reasonable and the workmanship was fantastic. I wish I'd done it years ago!!

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    3 years ago

    These guys did phenomenal Mold remediation , containment was a perfection. Everyone is kind and professional. Thank you guys!

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    7 years ago

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    Thank you, Ashley S.

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    4 years ago

    The guys are really responsive, reliable and can create a good value for the buck! I would highly recommend them!

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    Thank you for choosing us. We were happy to provide service for you!

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    8 years ago

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    THank you, Alice G.

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    8 years ago

    Excellent and professional experience with this company. The work was done in a timely manner and the job was done as described.

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    9 years ago

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    Page 1 of 2

    Ask the Community - Lone Star Pro Services

    What education and/or training do you have that relates to your work?

    Licenses & certifications Texas Department of Licensing and Regulation (TDLR) National Air Duct… Read more

    Oh, I am so glad to here! I can surely use you guys then, right? What's the number or information for the mold license with Texas Department of Licensing & Regulation? Now, I see because you are more than just one person company, you need 2 licenses

    Yes, we have both licenses for Mold contractor and the company with TDLR, we are licensed for HVAC with TDLR, We have all needed certifications with NADCA and IICRC. We do carry insurance ;)

    Don’t See Your Question? Ask Away!

    Review Highlights - Lone Star Pro Services

    His team (two guys) were the ones actually performing the mold cleaning and George left after talking to us.

    Mentioned in 37 reviews

    Read more highlights

    A+ffordable Water Mitigation & Home Services

    A+ffordable Water Mitigation & Home Services

    4.8
    (22 reviews)

    Had to get a 2nd opinion on a leak from the upstairs bathroom. I'm glad we did or else we would…read morehave been taken advantage of by another company. Austin was attentive to our concern and immediately assured us that this problem can be remedied. Had his equipments set up the following day and sprayed biocide to kill any mold that may have formed and to prevent further growth. Took a few days to dry (as expected) and we couldn't be happier we called them. I'm glad we didn't go w/ the other company or else our whole upstairs bathroom would have been unnecessarily gutted.

    It started with a busted pipe in my attic. Water sprayed above my room to cause part of ceiling to…read morecollapse. I was assured by many people that my homeowner insurance would pay for the repair. Fast forward a little bit. I used the Yelp app to check who can come help me. It gave me 2 additional contractors since primary one failed to respond. Within minutes, I started chatting with Jay F from A+fforable on Yelp app. It took a little effort but really efficient to get it done. I guess it's called "Virtual Consultation" during Covid-19 pandemic. Within 2 hours, I got a quote and secured an appointment. I immediately contacted my insurance agent to start a claim. On my first day meeting Austin for damage assessment, he brought Wilmer to start water mitigation. Austin is the supervisor, as you already know from other reviews. He quickly setup dehumidifier, fan and heavy-duty HEPA air purifier. In the same week, they came back with another helper Juan to perform tear out and sprayed fungicide to kill molds and checking for additional damage. I want to share my experience based on my initial connection before this review gets too long. Next thing is to rebuild my room. Having to wait on my insurance claim approval. In this modern age, hard to find a reliable contractor and someone easy to get alone. I will use A+fforable to help me to get my life back to completion.

    SAP Home Repair Services

    SAP Home Repair Services

    1.6
    (112 reviews)

    I gotta say, I'm a little blown away by the lack of integrity on display from this service…read moreprovider. It took weeks to get an appt scheduled after the winter storm, they missed the original scheduled appointment, due to calling me at 6:58 the evening they were supposed to arrive and left a voicemail that it would need to be re-scheduled. They were scheduled to arrive between 4-7p... Called back 30 seconds later, no answer.. I go on with my day. Apparently they arrive sometime between 8p-9p and tried to get ahold of me, but missed that contact as I was busy at that time, expecting them to call the next morning to re-schedule, as my voicemail requested. Get ahold of them the next morning, and am blamed for not having picked up the phone or allowed them into my house at 9p... Should have been the first sign, but I kept my cool, and politely asked them to schedule the appointment for the day after I returned from being out of town a week. So we're three weeks now without hot water. So they finally arrive that Thursday, check it out and put in the service request with my home warranty company. The price continued to climb as we went back and forth and eventually agreed on the work to be completed. Whatever, I just want hot water. Another week passes before they arrive to install the new water heater. Two workers arrive, one a supervisor apparently, and get started. They chop the plumbing and begin to remove the original water heater, when the realize it won't fit out the door. Most people would get out a sawzall and cut it up and remove it.. This wasn't an issue, except for the fact that they didnt seem to want to remove it, and the new water heater wouldnt fit in the door... Measurements count yall, measure twice, think thrice and cut once. So I go from $1000 out of pocket to 4300 for a tankless they can fit through the door easily. No word still of removing the old unit, and I threw a fit given the delays and now 400% cost increase? I would have bought the tankless in the first place had they offered that as an option, but that wasnt till after the fact. They did knock down the price, but I can't get them to actually set an appointment now to come back and install the thing, because of some issue with them taking payment? I've now called two days in a row and been told by Rose who forgets who I am now every call, that a supervisor would be in touch, haven't heard a word in 24 hours. Further, they just left the water heater disconnected, completely in the way of the hvac, they were told I was having serviced the following day and plumbing crap all over the floor. I will say the supervisor was initially helpful in trying to get the situation resolved, he did get the tankless discounted but has since disappeared, Still waiting on that call back though, with nothing but cold water still basically a month later. I'm a patient person, but now that I know I can cash out the money on my home warranty and find another plumber, it appears I may have to. Trying to be reasonable with these people, and would love to get this resolved, but time will tell whether it will be SAP completing the work at this point or someone else.

    Assigned through home warranty provider and they performed. Leak on Mother's Day should down the…read morewater heater. Repaired by Tuesday night. Very responsive customer service, but still took Two (2) days, and I felt lucky! Talk to Jeff.

    Roadrunner Restoration

    Roadrunner Restoration

    2.4
    (22 reviews)

    Great work and they do everything by the book. I was very delighted with Travis and his Mitigation…read moreTeam and my Reconstruction went off without a hitch.

    If I could give negative stars, I would. Roadrunner…read moreRestoration (RR) was recommended by my insurance company to handle water damage remediation and repair. I can confidently say this has been one of the worst contractor experiences of my life. From fraudulent billing practices and unacceptably poor workmanship, to excessive delays and sloppy outsourced labor (who left my home a mess), the problems never stopped. Months after the project ended, RR even had the nerve to call asking for more money--despite failing to correct the original problem. In fact, they caused more damage than they fixed. It's been nearly two years, and I'm still paying out of pocket for electricians, contractors, and specialists to correct the costly mistakes and damage RR left behind. Perhaps most disturbing is what feels like a coordinated scam between RR, the insurance company, and an asbestos company they brought in. After years of renovations with many reputable contractors, I've never once been told I had asbestos--until RR showed up. Looking at other reviews, this seems to be a recurring tactic. What a grift. This company is engaging in deceptive trade practices, and they should be held accountable--not just for the shoddy work, but for the stress and financial burden they've caused. I'm reporting them to the Better Business Bureau and plan to post this review on every platform possible. Avoid Roadrunner Restoration at all costs. Save yourself the money, time, and massive headache I've endured. This company is the WORST!

    Fifth Ward Restoration

    Fifth Ward Restoration

    4.0
    (1 review)

    The project we had was small in scope and they were able to complete it in about a day and a half…read morewhich was very convenient. Dominick even changed his schedule to accommodate our schedule to help us out, which really appreciated. There were also a couple of punch list items that they completed in addition to a smaller fix that he included in the price. The contract was also reasonable and didn't transfer all liability to the customer, which is rare. Overall a good experience and I'd hire them again.

    From the owner: In an era where climate resilience and rapid response define property restoration, Fifth Ward…read moreRestoration emerged as Houston's pioneering force in water damage restoration, mold remediation, and emergency services. Through innovative deployment of advanced moisture detection technology and IoT-enabled monitoring systems, we're revolutionizing how restoration services adapt to evolving environmental challenges and customer needs. Our data-driven approach to damage assessment and restoration protocol development has established new industry benchmarks for efficiency and effectiveness. By integrating predictive analytics with hands-on expertise, Fifth Ward Restoration delivers precision-targeted solutions that minimize property damage impact while maximizing recovery outcomes. Our commitment to sustainable restoration practices and eco-friendly remediation techniques positions us at the forefront of responsible industry leadership. As Houston's climate patterns continue to evolve, Fifth Ward Restoration remains dedicated to advancing the science of property recovery and environmental stabilization. Our investment in continuous team education, cutting-edge equipment, and research-based methodologies ensures we're not just responding to industry changes – we're driving them. Through strategic implementation of smart restoration technologies and proactive damage prevention strategies, we're shaping the future of property restoration services.

    Zenith Disaster Clean Up

    Zenith Disaster Clean Up

    2.7
    (7 reviews)

    I initially contacted Zenith after Hurricane Beryl in 2024 to complete a free estimate for water…read moredamage at my home. They submitted an estimate to my insurance company, but when the adjuster requested a formal quote, Zenith was unable to provide one. As a result, my claim was denied. After seeking legal counsel, my claim was finally approved in 2026. Unfortunately, legal fees consumed a significant portion of the funds, leaving me unable to move forward with Zenith due to cost. I reached out to request a simple letter confirming that they would no longer be the contractor so I could proceed with another company within my budget. At that point, I encountered serious issues with a representative named Ehis. He delayed responding to me after promising a callback and then spoke to me in an unprofessional and disrespectful manner. During multiple conversations, he raised his voice, made dismissive statements such as "I run this business and everything goes through me," and incorrectly claimed that the insurance funds belonged to Zenith simply because they provided a free estimate. We scheduled a meeting for Tuesday, May 25 to formally terminate the relationship. However, on May 23, after I left an honest review about my experience, he called me at 9:30 a.m. and again spoke disrespectfully, stating I had no right to leave a negative review. He told me to meet him at the office after 12:00 p.m., but when I arrived at approximately 1:30 p.m., the office was closed with no one present. When I called again, he stated he had already left for another client and instructed me to email my personal documents instead--then hung up the phone. I had three witnesses with me who overheard these interactions. This experience has been extremely frustrating and unprofessional. I expected basic courtesy and clear communication, especially given the circumstances surrounding my claim. Instead, I was met with hostility, lack of accountability, and poor follow-through. Based on my experience, I strongly recommend exercising caution and considering a more reputable and professional company

    What is horrible company. My mom's house had a fire in the garage in October. I rushed to protect…read moremy mom after work, but dearly wished I followed my gut, and decline their assistance. My mom and aunt are ok, and her home is mostly destroyed by the fire. My mom is 77 and is a retired senior. And im sure this terrible company was excited to get the call so they can prey on helpless people like my mom. ZDCP misrepresented themselves and my vulnerable mom believed them. They told her we work with State Farm. No, like anyone else, all you do is submit your inflated invoices to them. We told them specifically the only thing they are allowed to do was to board up the garage. They never told me their price. Had they told me the price, I would have told them to leave immediately! A month later, we get this ludicrous invoice stating we owe $3850 for boarding up the garage. And are currently threatening, they will file a lien on her home. I'm speaking to a lawyer now. And this 1 star review will be posted on every social media review website. google, yelp, Angi, wheree, birdeye, yahoo local, Mapquest, And any other local review website I can find. I will not take it down for a reduced invoice. I know how scummy companies like yours operates. Once you receive too many negative complaints you'll just pack up this LLC, and start a company in a new DBA/LLC. I've also contact Amy Davis for KPRC Investigative Reporter/ consumer advocate for her assistant. I hope she does a scam piece on TV, to prevent others from falling prey to companies like yours. And I'll be contacting BBB for assistance as well.

    Lone Star Pro Services - damagerestoration - Updated July 2026

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