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    PuroClean Mitigation Services

    5.0 (1 review)
    Open Open 24 hours

    Services - PuroClean Mitigation Services

    Biohazard cleanup

    Damage restoration

    Environmental abatement

    1 More Service

    Mold remediation

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    2 years ago

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    People searched for Damage Restoration 233 times last month within 25 miles of this business.

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    Entrusted Restoration - Not removed until I blue taped it.  Electrical outlet in the shower.

    Entrusted Restoration

    (23 reviews)

    Please read this entire review. The quality of work was astronomically shoddy and horrendous. I…read morehad to hire a separate company (for an additional $4,500 after spending over $35,000+ on my master bathroom) to fix the shower floor that was NOT graded properly. Entrusted acknowledged that it was not graded properly. HORRIBLE WORK AND THEY WILL DRAIN YOU FINANCIALLY WHILE KNOWINGLY LEAVING WITH YOUR HOME IN IMPERFECT CONDITION. I had two claims at one time: 1). Kitchen pipe burst on 1/2/2025 (Total Paid = $15,000+) and 2) the drain pan failed in the Master Bathroom (Total Paid = $40,000+). MASTER BATHROOM: January 3, 2025, the drain pain failed in the shower due to improper grading and needed to be totally reconstructed. Full Disclosure: I did modify the original design to close up the existing shower and build a dual shower after removal of the bathtub. I extended the closet into the old existing shower (many unneeded or undone items were included in insurance estimate/Entrusted expected payment). ALL IN ALL, THE PRICE FOR A SIMPLE BATHROOM REPAIR TOTALED: $40,000.00+. (See details and pictures below) The insurance company paid Entrusted $3,158.20 for mitigation services in the Master Bathroom. The insurance company estimated $20,218.39 to put everything back in order prior to the drain pan failure, including plumbing, wallpaper, shower doors, material, etc. I signed the Change Order Contract that indicated that IF this change order requires additional cost to Contractor THEN the Owner shall pay an additional $8,900. This should never have occurred as I paid for all plumbing and equipment. The Contractor never should have had to pay additional cost since I fully paid for plumbing and materials that were included in the insurance estimate. (Note: In fairness, I did receive NOMINAL credit for a few of these items towards the changes that I had requested.). This amount, plus the nominal credit, was the full amount expected as payment to Entrusted. Totaling $23,843.99 for reconstruction, $3,158.20 for mitigation, over $6,000 in plumbing costs and approximately $2,500 in materials for the master bathroom. The ICING: I paid an additional $4,500 (to a reputable and highly recommended company) to regrade the shower floor to prevent the drain pan from failing a second time and to remain balanced while in the shower. The bathroom is shoddy work (at best) and the process was a nightmare. For example, the closed up shower wall did not meet the base board by several inches. Entrusted started about midway down the wall and puttied the drywall to meet the base board. (See picture below) The paint is splitting in the corners of the rooms. The drain was not centered. The pipe was crooked under the drain and had to be straightened upon regrading the shower by the newly hired contractor. Entrusted graded and sloped the new shower inconsistently and hilly from one side of the shower to the other, preventing water from draining - and ultimately the drain pan would likely fail again. It was noted and remarked that the flooring was hilly and could be visibly seen to not contain the appropriate grading/sloping. The "sub-contractor" that performed the work in the shower promised a 20 year warranty in an attempt to appease me on the potential drain pan failure that would surely occur. No warranty provided, the "sub-contractor" works for Entrusted and Entrusted provides only the one-year statutory warranty. They would not provide a written warranty or the names of their "sub-contractors". They also would not provide a lien release from their sub-contractors indicating they received full payment so that if they were not paid, they could not place a lien on the house for payments already paid to Entrusted for their work. On May 7, 2025, the "GM" that supposedly came out admitted the sub-contractors only worked for Entrusted. KITCHEN: The insurance company paid Entrusted $3,622.38 for mitigation services for the Kitchen. I paid Entrusted (outside of the mitigation) $11,813.52 to put the kitchen back in place with "custom cabinetry, rebuild a "custom" cabinet in the garage where water leaked, repaint and replace the backsplash (labor only). Total: $15,435.90. Contract called for custom cabinets, which in Entrusted language means to use the old, dented and chipped wood to put items back in place. Although $6,548.87 in the above amount consisted of custom cabinetry, This was brough to the attention of Entrusted. They always use the original wood. So, this is not custom cabinetry and the estimate was outrageous. COMPLETION: MAY 7, 2025. REQUESTED GM BE PRESENT TO DISCUSS ALL THE FAILINGS ON THIS JOB. A GENTLEMAN SHOWED UP - NOT GM. ADMITTED ERRORS - WAS NOT GOING TO FIX. THEY CLAIM TO BE BBB ACCREDITED BUSINESS. ENTRUSTED RESTORATION IS NOT LISTED AT THE BBB IN TEXAS - ONLY FLORIDA.

    I was referred to this company by a call from John and Moore services. They came out to check for a…read morewater leak but ended up just playing around with my house without actually finding the issue. They couldn't resolve the problem and were not willing to work with my home insurance. Instead, they sent the bill to collections for an unreasonable charge. I decided to hire another company that could properly work with my insurance and handle the job professionally. This company felt like a complete scam -- stay away!

    Bulldog Restoration & Cleaning - 24 hour smoke, fire and water damage equipment always ready to go

    Bulldog Restoration & Cleaning

    (3 reviews)

    Outstanding Service When It Matters Most…read more Bulldog Restoration & Cleaning LLC is the kind of company you're truly grateful to have during a stressful situation. From the initial call to the final walkthrough, their team was professional, responsive, and incredibly knowledgeable. With over 30 years of experience, it's clear they know exactly what they're doing. They responded quickly, explained every step of the process, and worked efficiently to prevent further damage while keeping costs reasonable. Their expertise in flood, fire, and water damage restoration really shows through their attention to detail and use of modern equipment. What impressed me most was their sense of urgency and genuine care. They understand how overwhelming property damage can be and treat both your home and your peace of mind with respect. The team was available, dependable, and committed to restoring everything back to pre-damage condition. If you ever find yourself needing reliable restoration services, Bulldog Restoration & Cleaning LLC is a company you can trust. Professional, efficient, and available when you need them most--I highly recommend them.

    Great team of experienced remediation experts. They responded to my mold concern the same day and…read morewere able to remediate the water leak within three hours to the point that you wouldn't know they were there (other than a hole to be patched). Much appreciated, will call you guys next time I have a water, fire or mold concern.

    Total Restoration

    Total Restoration

    (11 reviews)

    Our rental agency contracted Total Restoration to fix some water damage from a leaking pipe. Jose…read moreand Michael came and were very professional. I had so many questions about the next steps and they gladly answered me and was so nice. I would definitely recommend this company.

    Oh my gosh people, if I could give this company more stars I would. I'm even considering writing to…read morethe Better Business Bureau letting them know, that Total Restoration is a A+ company. We had two trees fall on our house in May 2024 puncturing our roof and ceiling, and we were referred to Total Restoration by a neighbor. I will be forever grateful for both the neighbor and the referral. If you are local to Houston and need anything, CALL THEM! The owner (Wade Bowles) came out himself which my husband and I both thought was incredible but he took it a step further and climbed onto our roof with the roofer! THE OWNER himself! Talk about customer service. There are too many to name here but we've written down everyone's name that came through our door. I will add Colby Hutchinson, Sergio Rodriguez, Victor (I'm sorry I forgot your last name) the painter, and Jessica Bowles are such good people that throughout this rough time, We've felt loved and taken care of. Please save yourself the headache and call (936) 321-7205 them when you need them. I never write reviews of company's so know that this company goes above and beyond for their customers and deserves this review and better! Thank you Total Restoration, truly amazing job and awesome people.

    PuroClean Mitigation Services - damagerestoration - Updated May 2026

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