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    Total Restoration

    5.0 (11 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Total Restoration

    Biohazard cleanup

    Damage restoration

    Mold remediation

    Total Restoration Damage Restoration Photos

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    2 months ago

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    2 years ago

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    10 months ago

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    4 years ago

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    4 years ago

    Great customer service! Took great care with all my remediation needs! Highly recommend

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    4 years ago

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    11 years ago

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    Review Highlights - Total Restoration

    Each and very interaction with the owner, Jimmy, and his team demonstrated the highest levels of professionalism.

    Mentioned in 3 reviews

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    Resto Medic

    Resto Medic

    (1 review)

    I have used this service twice due to a hose going bad on the water heater. Water was everywhere…read moreand destroyed my spare room upstairs, and the closet in the master bedroom downstairs. My husband called Resto Medic and spoke with Patrick, who came to our house the same day to assess the damage. The very next morning a team was at our house. The first thing they did was tear away the wet drywall and floors. The next step was the set up of dehumidifiers and fans to dry everything out. If you have never experienced this, let me warn you that the dehumidifiers are very loud. When it was time to go to sleep, we had to turn the one off in our closet because there was no way I was going to be able to sleep with it running. I will say that it is very important to leave them running as much as possible to make sure the walls and floors are completely dry to prevent mold from forming. The dehumidifiers and fans ran for four days straight, and when Resto Medic checked the walls, everything was completely dry. I have nothing but praises to sing for this company. This incident happened at the worst possible time. The pipe burst on a Tuesday afternoon, and Resto Medic set up shop Wednesday morning. They checked the walls and picked up all of the equipment Sunday morning. On Monday morning, my husband and I were leaving for a cruise, so a sense of urgency to take care of this problem was needed. Patrick and his team understood the importance of drying everything out, and having their equipment picked up before our trip. He and his team were honest, professional and efficient. My husband and I cannot express our gratitude enough. The second incident was very minor. Same issue, but minor. This time it took two days to make sure everything was dry. The room and closet was already opened up from the first incident, so drying it out was faster. Once again, stellar service with the same sense of urgency to make sure everything was dried out as quickly as possible. If we ever need their services again (hopefully not), we will definitely be calling them back.

    From the owner: We are a fire or water damage restoration and mold remediation company. We are trained, equipped,…read moreand ready to restore your home or business after any disaster.

    ServiceMaster Restore of Northwest Houston - ServiceMaster showing the stolen items were there when they arrived

    ServiceMaster Restore of Northwest Houston

    (6 reviews)

    If you don't value your property, then go ahead and invite these thieves into your home. A tornado…read morehit my family's condo in the Temple, TX area ripping off the roof. ServiceMaster Restore came in and STOLE from our damaged home. Now they are refusing to reimburse us for the theft, EVEN THOUGH THEY provided pictures of the items in place upon their arrival. I wouldn't invite these thieves into my home or place of business if they were the last remediation company on earth.

    I would give negative stars if I could. They came to my house back in May and said they would email…read moreboth the insurance, and us for the follow up. We never received anything. A month passed. Eventually we got a letter from insurance saying our claim was going to be considered finalized is they didn't hear from us and get documents by a certain date. I called my insurance asking what the hell was going on and we were waiting for their follow up. That was when they told us they had never received anything either. I had nothing from Service Master stating which one serviced my house (no paper, business card, nothing signed, no emails, no text) so I called the main number trying to get ahold of anyone who could point me in the right direction. I explained the situation to the woman on the phone asking her if my address and date of service could be looked up to find anything. I even had the time they were there. She said she "put notes in the system" and to "expect a call back from someone." About two weeks passed with no calls, no email, no nothing. I call again. This time I explain the whole thing to a man and even finish off by telling him about the lady on the phone and how I never received a call. He sighs on the phone and says, "I took notes and you should be receiving a call." I asked him three follow up questions about the processes, protocols and the way things are run at Service Master. All of which he answered, "I don't know." At this point, it's July and service happened in May. I finally got an invoice from Service Master in the mail dated from May. Funny- perfect timing as it gave me the address and phone number of the exact location I needed, but I STILL had not heard from Service Master and this was the only thing I had received from them in 3 months. No email with services, still. No signed documents, nothing. I called the number on the invoice. I told the woman on the phone everything- including how I was finally able to get the right info. She was able to find me in the system, BUT there were no notes in the system about my calls. The only notes were that THEY kept trying to contact me. I told her that complete BS because no one has tried contacting me or my fiancé since they left our house. Email, text or phone call. They had all the right contact info to get ahold of us before the actual appointment! Luckily this woman was able to send me the full report that they were supposed to have emailed us that day 3 months before and I was able to get it to my insurance. Without her and that invoice coming in, I would have had no proof they were ever here and nothing to send to the insurance company. They are a nightmare to work with. Run.

    Classic American Steam - Bedroom 1

    Classic American Steam

    (8 reviews)

    Highly recommend this company! It is family run and they are so professional, responsive,…read moreknowledgable and very nice! Clare was wonderful working with to set up an appointment and to find out their carpet cleaning/tile cleaning process. Doug and his son Doug came to the house to do the job. They were great with my two pups! They did a great job on all our carpets and our entire kitchen tile floor! The carpets dried in a very reasonable amount of time and they look and feel so clean! Please call Classic American Steam for all of your carpet/floor cleaning needs! Thank you Clare and Doug!

    Made an appointment to get a quote over the phone with a very nice lady. Was completely satisfied…read morewith my service up until the point i met the Man who came to do the quote. Was hoping to get a quote for a hoarded living situation for my good friend. The man from the get go gave me a strange feeling and his demeanor felt positive on the outside up until the point of which he stepped outside to take a call. My daughter informed me the man was next to the car window of my daughter's car loudly talking very hastily about the living situation and the contents of the house. Multiple times complaining about the state of my friend who was with me and her disabled veteran husband. My good friend recommended me this Company and i usually don't like to leave long or negative reviews but my experience with the man was so negative. The only reason i'm giving this two stars is because the woman was gracious enough to call me back and to be completely respectful the entire time even after learning what had happened.

    Total Restoration - damagerestoration - Updated May 2026

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