Great work and they do everything by the book. I was very delighted with Travis and his Mitigation…read moreTeam and my Reconstruction went off without a hitch.

If I could give negative stars, I would. Roadrunner…read moreRestoration (RR) was recommended by my insurance company to handle water damage remediation and repair. I can confidently say this has been one of the worst contractor experiences of my life. From fraudulent billing practices and unacceptably poor workmanship, to excessive delays and sloppy outsourced labor (who left my home a mess), the problems never stopped. Months after the project ended, RR even had the nerve to call asking for more money--despite failing to correct the original problem. In fact, they caused more damage than they fixed. It's been nearly two years, and I'm still paying out of pocket for electricians, contractors, and specialists to correct the costly mistakes and damage RR left behind. Perhaps most disturbing is what feels like a coordinated scam between RR, the insurance company, and an asbestos company they brought in. After years of renovations with many reputable contractors, I've never once been told I had asbestos--until RR showed up. Looking at other reviews, this seems to be a recurring tactic. What a grift. This company is engaging in deceptive trade practices, and they should be held accountable--not just for the shoddy work, but for the stress and financial burden they've caused. I'm reporting them to the Better Business Bureau and plan to post this review on every platform possible. Avoid Roadrunner Restoration at all costs. Save yourself the money, time, and massive headache I've endured. This company is the WORST!

This is a long overdue review. I used their services back in spring of 2023. This was after I had…read morecalled several other companies which didn't call me back and one sent someone but they just looked at it and never contacted us again, and another never showed up. I read lots of amazing reviews on Mundae and requested a service. They were so responsive and talked me through the process. It wasn't long before someone came out to take several tests that consist of an air sample outside and inside and an actual sample of the mold, and a walk around to see if they spot more mold anywhere else. The report came back quick and scheduling of the mold remediation was quick. 3 workers were sent and it took half a day total since it was just our upstairs that needed it. Everyone we encountered was friendly, kind, and informative. Responsive whether it was text, phone call, or email. Appreciate the speediness in which the issue was resolved and felt very pleased with the service. Also I can report back that since then no more mold has appeared. I highly recommend them and have their info saved in case I need them in the future but honestly I hope I really don't.

I can only attest to the work performed less than 1 week ago. The real review will be a couple of…read moremonths down the road. If still mold free then they did Arrived promptly. Went to work quickly. Were very polite clean and professional. Everything looked clean. Through clean up and took their trash with them. No surprises on bill. Office staff was helpful. I am very satisfied with the work done.

They came out and inspected my roof for free. They also dealt with the insurance company because I…read morehad no idea what to do. The insurance process, I found, can be confusing but they made it very easy. All I had to pay was my deductible and they took care of everything else. Other companies tried to absorb the deductible but Serenity explained it was illegal. Now that I understand, I'd never work with a contractor that tries that. I would highly recommend them to do all of my family and friends. I told my neighbors about them and they are doing all of their homes also. This is an amazing company. So glad Chris unexpectedly knocked on my door. Definitely 5 STARS.

Best looking roof in the neighborhood! They came out and did the inspection, then they were…read morepresent when the adjuster was here. They walked us through every step of the process and what to expect. On the day of the install, they keep us posted on progress worked until the roof was complete. Stay until yard was clean. They were on the roof with flashlights checking everything after it got dark. We paid our deductible and that was it. We are more than satisfied with Serenity Roofing. Give them a call if you need a new roof.

The project we had was small in scope and they were able to complete it in about a day and a half…read morewhich was very convenient. Dominick even changed his schedule to accommodate our schedule to help us out, which really appreciated. There were also a couple of punch list items that they completed in addition to a smaller fix that he included in the price. The contract was also reasonable and didn't transfer all liability to the customer, which is rare. Overall a good experience and I'd hire them again.

From the owner: In an era where climate resilience and rapid response define property restoration, Fifth Ward…read moreRestoration emerged as Houston's pioneering force in water damage restoration, mold remediation, and emergency services. Through innovative deployment of advanced moisture detection technology and IoT-enabled monitoring systems, we're revolutionizing how restoration services adapt to evolving environmental challenges and customer needs. Our data-driven approach to damage assessment and restoration protocol development has established new industry benchmarks for efficiency and effectiveness. By integrating predictive analytics with hands-on expertise, Fifth Ward Restoration delivers precision-targeted solutions that minimize property damage impact while maximizing recovery outcomes. Our commitment to sustainable restoration practices and eco-friendly remediation techniques positions us at the forefront of responsible industry leadership. As Houston's climate patterns continue to evolve, Fifth Ward Restoration remains dedicated to advancing the science of property recovery and environmental stabilization. Our investment in continuous team education, cutting-edge equipment, and research-based methodologies ensures we're not just responding to industry changes – we're driving them. Through strategic implementation of smart restoration technologies and proactive damage prevention strategies, we're shaping the future of property restoration services.

I hired an ethernet cable installation company with a 5 star YELP rating that was terrible. They…read moredid a lot of damage to my property including breaching my home's vapor barrier. That allowed humidity into the walls and caused mold and paint blistering around my front entry door. I turned again to YELP to locate a company to remediate the results and find the cause or source of the problem. Alan's Restoration had the highest number of 5-star reviews so I took a chance and contacted them - now wary of the highly rated YELP reviews. Turns out this outfit is worth their 5-stars - and then some. EXCELLENT customer service including accurate and frequent communication, fast response, quick turnaround, friendly people and most important - when a substantial problem (that they did not create) developed during the project - they came back after completion and corrected it the next day. And I'm sure it was probably at their expense. Not many companies like this around anymore. I know that for sure from nearly 70 years of experience with 50 in project management. It's a real crap shoot these days when contracting with anyone on YELP or pretty much anywhere else, as I unfortunately found out with that cable company that caused this entire problem. So, I could not rate this company any higher and I recommend them more than any other I've dealt with in many decades. They yanked my bacon outa' the frying pan on this one.

Alan runs a fantastic work crew and they did an amazing job with our house. Hardwood floors…read morerepaired and refinished, walls, kitchen cabinet and small bathroom redone. From stripped to studs to finished. Highly recommended him!!

Came out same day. Nice technician. Would use again. The technician was supposed to send me a…read morereport of service but never got report sent.

A technician was at my home within 3 hours of my call for service. He told me what the job would…read moreentail and the price up front. He arrived the next morning with the parts and had them installed within the hour and I was able to make my Saturday plans. I would recommed them and will use them for any future plumbing issues that I may have. Donna B.