This was my first time visiting Fleur Nail Spa, and I had a wonderful experience! The spa is decorated so cute and has a relaxing, welcoming atmosphere. As soon as I arrived, I was offered a beverage, which was a nice touch. Abby was my nail technician, and she did an amazing job! I showed her a picture of the nails I wanted, and she was able to replicate them perfectly. They came out exactly how I envisioned them. It was also my first time trying Gel-X nails, and I absolutely love them--I will definitely be getting Gel-X again! Crystal did my gel pedicure, and it also came out perfect. Both technicians were professional, friendly, and paid great attention to detail. I also loved their use of technology. The check-in process was simple, and I really appreciate that their system keeps track of your service history and the technicians you've seen. Overall, I had a fantastic experience and highly recommend Fleur Nail Spa. I will definitely be returning! read more

I really wanted to like Fleur Nail Spa because the nail technicians themselves were wonderful. Kim did an excellent job on my toes, and Diana did an excellent job on my mother's toes. Unfortunately, the customer service and payment experience completely ruined our visit. From the moment we walked in, Salem at the front desk came across as rude and unwelcoming. Then there were multiple issues with our bill. We were first told we had been undercharged, then overcharged, and we were also given the wrong ticket amount. On top of that, my mother attempted to withdraw $300 from their ATM, but the machine only dispensed $180. We were told she would receive a refund for the missing money, but she still has not received it. What bothered me most was Salem's attitude when I questioned all of the changing prices and incorrect charges. Instead of apologizing or trying to calmly explain what happened, she told me, "That's just how we work here." When I expressed that I was unhappy with the situation, she even told me that if I didn't like it, I didn't have to come back. Then, after all of this, they called me again saying that they had undercharged me. The nail technicians deserve recognition because Kim and Diana were great, but the front desk customer service and the way the payment issues were handled were extremely disappointing. With so many billing problems in one visit, I would strongly recommend checking your receipt carefully before leaving and keeping documentation of any refunds you are promised. I definitely won't be going back. read more

Little disappointed from today's repair job. Second time here. My first visit was good and a few of my gel polish chipped so I came back here to get the right nail color for the repair. Unfortunately, the quality this time was very poor. I later found out they were not planning to charge me for the repair, but I was fully expecting to pay either way. It honestly felt like they did not put much effort into the service because it was going to be free. Instead of repairing the messy overflow into my cuticle, they gave me a buffer to repair myself. I still gave the nail tech a tip for her time. Very disappointed with the quality and experience. I may give them another try but it may take some time. read more

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They did it again! I've been here 3 times and have had 3 different nail artist. I was able to meet with Estelle this time and she honestly met every expectation that you'd want in someone doing your nails. Sweet, attentive, gentle with your set & encourages a positive environment when talking to guests and coworkers. My set this time was simple but I appreciate the time she spent and how attentive she was to every time she used the drill or the nail file. I have recommended this place to my friends and am so happy that I can recommend more than 1 nail tech as well. read more

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I got a gel pedicure with callus removal there yesterday evening, so it's only been 24 hours. Inspecting the nails now, the gel coat is uneven, and the nail cut is almost like I gave myself a pedicure, where it's very uneven, and even has a sharp edge that has been getting catching on my socks all day. For a $50+ pedicure, I could've done better at home by myself. I know the nail tech matters a lot, and this was a relatively new nail tech who did this, but as my first time at the salon, I would not go back. read more

Fleur Nail Spa - I don't think she even filed my toes, and there's no polish on the edge. - Nail Salons Near Me - Santa Ana, California

I love the service here and they always meet my expectations when I show them the nail inspo that I'm looking for read more

Fleur Nail Spa - Nail Salons Near Me - Santa Ana, California

I had asked for a fill, and I made sure to communicate that in the front during check-in and with the lady who is doing my nails. They ended up charging me for a full set, and said it could've been a miscommunication, but I had addressed it twice. Very disappointed not coming back. read more

Today was my first time here. I had a terrible experience at a different salon yesterday and needed a whole set redone ASAP. No appointment, showed up and even though they were busy, they instantly greeted me and asked what service I was looking for. Not only did they fix my nails, it was better than ever. I appreciated the complimentary beverage and a tech (Nikki) who did an amazing job. Clean, good pricing and lovely customer service.This is my new spot. read more

First time here, it's a beautiful and clean place however I may have been unlucky with my nail tech given the amount of positive reviews on this page. I got a builder gel fill and had asked for round shaped nails but the shaping wasn't thorough. The gel polish application was just layered on to cover mistakes.. if you're in a time crunch and don't mind the minor mistakes then this place is for you. I was in and out in 23 minutes.. no cuticle cleaning either. read more

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So sloppy! Came in for a gel manicure and left with polish all over my fingers. Also be prepared to be charged a $3 fee if you don't have cash on you (they won't tell you this ahead of time) read more

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Lucy and danny did a fantastic job. I did a royal manicure and royal pedicure. They were so kind and it was such a vibe. I felt at peace. I kept it simple but the shape was wonderful. Price is great. Bring cash otherwise they have an atm for a dollar read more

First time here got a manicure. Did not like my manicure at all. You could see my my skin around the nail. Plus I pay for cat eyes polish. It looks like a plain glitter polish. read more

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I love this place! Been here twice and they are super professional and accommodating. Gives me that 2010's nail salon feel where it still felt like getting your nails done was a luxury rather than an annoying chore. Currently sitting here having a mimosa getting a fantastic pedicure with the perfect shape. read more

I went in this afternoon I had asked for builder gel. I'm kind of disappointed instead of builder gel they used gel x glue cured it I thought it was the primer they put before applying builder gel but not after curing she went in directly with gel polish on top they whole process took 23 min and I was charged $53 For glue and gel polish . I've gotten acrylics, gel x , pedicures, mani cure and I've been content with the results but this time was a bit read more

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UPDATE: the owner reached out to me and offered to take off my nails properly and give me a complimentary manicure set. I truly appreciate that type of service. read more

Fleur Nail Spa - Nail Salons Near Me - Santa Ana, California

Perfect place to unwind and get taken care of. I this was my 3rd time with fleur nail spa and the service was consistent. Will be back to see Kim soon! read more

Came for a gel pedicure yesterday nothing spectacular. It was a basic gel pedicure , nothing wrong with that. but at the time I left my pedicure did look good after a couple hours I noticed my toes were already chipping and were scratched. I'll I'd done was gone home and gone for a walk. This is not normal for gel polish. read more

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Today was my last time coming to Fleur. I came in for my usual gel builder fill. I asked for pointed almond French nails. I have attached a photo of what my natural nails looked like about 30 minutes into my appointment at which point I asked for a new tech. The mess up was so bad they had to cut all of my natural nails down. (I have been growing my nails out for YEARS). Now I have to learn how to do the Gel X business and I'm finding that it's significantly more expensive to upkeep than builder gel. At the end of this very disappointing appointment, I was charged full price for my original appointment. I paid $60 to get my beautiful long nails cut off. Mistakes happen but the way this was handled was super lame. I guess I'm on the search for a new salon. read more

Fleur Nail Spa - How terrible my natural nails looked after 30 minutes. - Nail Salons Near Me - Santa Ana, California

Came here for a gel manicure on a random weekday. I chose it because it was available for walk in and you can make an appointment on their website which I appreciated. FYI they prefer cash only so bring that but they also have an ATM so it's convenient if you have a debit card (1$ fee). Things I liked about the salon was that it was clean, they offered drinks, aesthetic is very cute, and the nail lady was very nice and fast. It was also very affordable for gel manicure with art design ($50). Unfortunately what I didn't like was how the details of the design ended up. On first glance, the nails look cute but upon closer inspection, the details were done really poorly (see photos). I had a natural nail base with gold chrome stars. The stars were drawn pretty hastily/messily and the gold chrome in many parts didn't cover fully the stars and you can see the bottom white paint peaking through. Also the gold chrome in many places were outside the stars which makes the overall nails look messy. This place is probably good for a one single nail color that's easy to do! However if you're looking for a little more design I'd suggest going elsewhere. Unfortunately I was in a rush so didn't have time to ask about getting it fixed. They did a good job of shaping the nails though so a very simple one color manicure is probably ok here! read more

Fleur Nail Spa - Nail Salons Near Me - Santa Ana, California

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I have been coming here for a year now and I used to always come in as a walk in and when I did I was never un satisfied , but I decided to make this my salon 4L when I met Chloe & Danny she & he is very good with shaping and design , they both have immaculate patience I always feel welcomed here and not judged , never feel taken advantage of or talked about in a bad way . Anyways I love it here's a picture of a set Chloe just did on me and Danny's pedicure read more

Fleur Nail Spa - Long full set - Nail Salons Near Me - Santa Ana, California

I wanted a light cool tone pink and I ended up with a light coral pink color. The first color I got was too dark and then they recommended me a brown nude which wasn't close to what I wanted. The nail book isn't accurate to the color you get. Could be oxidation from old colors read more

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Came here to get my nails done for my wedding and Jenny did an amazing job! Staff were very nice read more

Fleur Nail Spa - Gel-X - Nail Salons Near Me - Santa Ana, California

I went in to get a new acrylic set and asked for French tip and 3d flowers; Nikki took extra detail to make sure nails looked good!! I applaud u! Above and beyond.... Definitely coming back!!! U go girl read more

Fleur Nail Spa - Nail Salons Near Me - Santa Ana, California

Nails are cute, decent price. Just freaked out bc there was a baby cockroach crawling on me. Currently getting my nails finished as we speak. She did the wrong color on my toes. I told her to just leave it. Quotes me 170 for my hands then tried to upcharge. Paid 88 for acrylic French tip white toes that were supposed to be pink False that you get something for your bday too bc it's my birthday & I didn't get nothing but freaked out bc of the bug LOL. read more

Girls, girls, girls! This spot is a gem! I came to this location when I moved back to CA, I use to come to the same spot when I was 16. To my surprise it's even better! The nail shop is clean! Cute and the service is nothing but quality! My nail tech was Megan, first set she did so well I just couldn't see myself giving anyone else a shot lol I was sold! Back for my second set today and of course she did not let me down. My nail tech for my toes was Crystal: very clean and quick! Hit the nail on the head every time she touches my toes! 10/10 for both! Don't take my word for it, go in. Get a drink, relax and let them do magic! read more

Fleur Nail Spa - Nail Salons Near Me - Santa Ana, California

Absolutely obsessed with this nail salon. The attention to detail is amazing! They understood the assignment! Nails are perfect, and the salon experience is always great. I also been getting my lashes done here for 2+ years. Good vibes read more

Fleur Nail Spa - Relaxing pedicure - Nail Salons Near Me - Santa Ana, California

I've been coming to this salon for about 3-4 years, even before they expanded. For years, the service was consistently great -- I always left feeling taken care of and happy with my nails. Unfortunately, this past year my experiences have become very inconsistent. During my most recent visit (yesterday), I brought in a photo of the design I wanted. The nail tech didn't refer to it while working, and when I offered to show it again, the manager (Christine) said "she doen'st need it. She has done that design multiple times" After nearly 3 hours in the chair, the result was not what I asked for. When I pointed it out, at first the manager said "well you didn't ask for all all of that". I did! I showed her a picture of what I wanted. If she didn't know/ had any auestions about what to omitt from the picture I showed her she should have clarified. Then the manager admitted it wasn't correct, apologized, and offered to fix it. By then, I had already spent close to 4 hours in the chair, felt uncomfortable, and honestly just wanted to be done. What really upset me was how dismissed I felt. Instead of listening to me as a loyal customer (spending over $300 on services that day), I felt like I was being treated as if I was "asking for too much." The staff were speaking in their own language the entire time, and for the first time in years, I felt like they were talking about me. It was awkward and made me feel very uncomfortable. At checkout, I asked for a breakdown of charges (two VIP pedicures, Gel-X full set with cat eye & 3D design, and manicure), and while I understood the cost, I left feeling overcharged for the quality and experience. The manager even wanted to take pictures of my nails (which I didn't like), which felt more like saving face than valuing my satisfaction. I've been a loyal customer who always tips generously, but this is the first time I walked away feeling dismissed and disappointed. I truly hope management takes this feedback seriously -- customers who are paying premium prices deserve to be listened to, respected, and valued. read more

I will never go anywhere else!!!!!! Megan is so sweet and so perceptive to her customers needs. She always knows exactly what I want read more

Fleur Nail Spa - Nail Salons Near Me - Santa Ana, California

I have been here a few times and it's a hit or miss. Some technicians are really detailed and have good customer service but most rush and have poor customer service. The owner insists you pay cash and tries to force you to use their atm. Overall not a "luxury" experience. Sadly I will no longer be visiting this location. read more

Did a full set of nails and pedicure with gel fast service my nail tech was very quick very friendly salon was clean affordable pedicure was great. Definitely recommend. read more

I got a mani medi french tip and they do an amazing job! The host Corey is so kind and helpful as well! read more

Fleur Nail Spa - french tip pedicure - Nail Salons Near Me - Santa Ana, California

I had Nikki (my regular), Teresa and Crystal all are amazing! I get my pedi and Acrylic set and love getting mimosas when I come in! They are super attentive and detailed with their work! I'm here to stay! The aesthetic is everything love the cherry blossom in the middle of the room! Check them out! The best! read more

Fleur Nail Spa - Nail Salons Near Me - Santa Ana, California

Came for a gel x manicure and the royale pedicure. Megan did my nails and Crystal did my feet. Tbh Megan was amazing. She listened to what I said I wanted but gave me better suggestions and her work was amazing. She clearly seemed like she cared and made me felt taken care of, I would come back just for her! Crystal did alright. The massage I could barely feel, it was just rubbing and my toe nails came out crooked and not that clean paintwise. =/ Overall 3.5/5 all because of Megan! read more

Fleur Nail Spa - Megan gave me exactly what I wanted! - Nail Salons Near Me - Santa Ana, California

I've been coming here for months and this is my go-to nail place! I love coming here! This is a very special nail spa and you feel that immediately upon walking in and seeing their beautiful floral decor. Once you're seated, you can order a complimentary beverage-I usually get a mimosa or margarita. The Fleur pedi is my all-time fave! They have several signature pedis here. My nails look great every time and last forever. All Their nail techs are great. The manager-Estella is always super friendly. I highly recommend Fleur Nail Spa! read more

Fleur Nail Spa - Nail Salons Near Me - Santa Ana, California

Second time I come here and the first time I let the rudeness go thinking maybe the lady I got was having a bad day. This time the lady I got was rude and was rushing/talking the whole time with her coworker. At the end I said thank you and she didn't say a word back. As I was leaving I noticed underneath my nails were thick from the acrylic. Save yourself the time and money I paid $55 to have thick acrylic nails! They talk shit in their language in front of you if you complain even once. I had google translate the whole time. Never will be back here again. I left NO TIP ! read more

Fleur Nail Spa - Wow. - Nail Salons Near Me - Santa Ana, California

Bomb nails always & very peaceful atmosphere. Asked for a fill and Pedicure came out beautiful as always read more

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(Part 1): Super unprofessional, rude, and out of line behavior. Avoid this salon at all costs!!! The manager, who is also the owner's wife, came out in the middle of our appointment and started accusing my mom (a senior) of putting paper towels in their toilet. My mom told her repeatedly she never used any paper towels. All my mom did was throw away a toilet seat cover and a very small amount of toilet paper, which is clearly seen in the video. The owner's wife kept insisting anyway, then switched her story and claimed my mom used too much toilet paper. She even threatened to charge my mom for their toilet not flushing. If your toilet is broken, you fix it. You do not chase down a customer over how much toilet paper you think they should have used. When we checked the toilet, there were no paper towels at all. Their paper towels are brown as seen in the end of the video and only a normal amount of regular toilet paper was there. We had to leave with our nails half done and could not find another salon on a Sunday to finish them. While the owner has always been polite, his wife has always had a rude and unprofessional demeanor but this was the final straw. Avoid this salon as they harass customers, make false accusations, and threaten clients for charging them for their own maintenance issues. (Part 2): This is in response to Estella's response from the business and a picture of her response is attached if in case she deletes it. I am posting this as a follow-up because the manager (the owner's wife) responded to my review by calling us "sick people" and repeating false accusations. Her public reply only confirms the unprofessional and hostile behavior we experienced. For clarity, my mother is a senior, and the way she was confronted and accused caused her significant stress. The manager's public statements also raise concerns about harassment and retaliation toward customers. I have clear video evidence of exactly what was and was not placed in their toilet, which directly contradicts her claims. I will be submitting formal complaints to the Better Business Bureau, Santa Ana Business Licensing, and the California Department of Consumer Affairs. I am also evaluating her public statements myself, as the legal standards for businesses publicly posting false claims about customers are very well-established. Her behavior is also being reviewed for harassment and elder abuse. Her own response speaks for itself. This is not how a professional business conducts itself. read more

Fleur Nail Spa - Owner's wife who harassed my elderly mother and threatened to charge us for their broken toilet. - Nail Salons Near Me - Santa Ana, California

This place is GORGEOUS!! So super cute! But it was a mixed bag for me. I brought my Mom here and she never gets her nails done. They have their own off brand nail polish they use. Unfortunately my Mom's nail tech wasn't very communicative with her and she didn't do a great job. Also, the manicure she got only lasted a couple of days!! I felt so disappointed because she so deserved to have a lovely experience and that's what I brought her there for. My manicurist was great, communicative and my manicure lasted a little bit longer because I had a glitter finish which helps hold the manicure in place but not much longer. Overall I wish they used regular brand products rather than a single off brand Chance by Cre8tion. I definitely wish my Mom had a better experience. I would rate my Mom's experience *1 star * 5 stars for the aesthetic of the salon * 3 stars for my own experience This is how I arrived at the 3 star rating for the experience as a whole. Overall the salon is so gorgeous. Love the drinks aspect. I think the nail techs could work on communication (though I know sometimes there is a language barrier). And most definitely even a regular manicure should last at least a week if it's a good one in my experience and products are KEY. Good top coats like OPI are mandatory IMHO. I don't think they offer any OPI products, Essie or other professional nail products. read more

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Thank you so much Holly for the amazing pedicure and eyebrow wax. I barely had to ask her to tweak anything because she's just an expert and did everything with speed and precision. Amazing service and great ambience at this place. Will be back again! :) read more

Fleur Nail Spa - VIP Pedicure - Nail Salons Near Me - Santa Ana, California

I really wanted to love this place, great reviews, super close to home, seemed like an easy new go-to for a pedicure. But the experience ended on such a bizarre note that I won't be going back. While I was checking out, another customer complimented on my manicure. She asked for my number so I could share the salon name, and I said I'd just write it down for her instead. Completely normal, human interaction. As I'm literally mid-writing--pen in hand--EStella at the front desk abruptly cuts in and asks what I'm doing. Before I can even respond, she tells me I "can't solicit customers." Solicit... customers. For writing down the name of a salon... that someone directly asked me for?? It was such an exaggerated, out-of-place reaction that it honestly caught me off guard. The tone, the assumption, the choice of words, it all felt unnecessarily accusatory and, frankly, a little absurd. I was just answering a question like any normal person would. The whole moment turned what should have been a simple, pleasant visit into an uncomfortable and weird experience. It left me feeling like I had broken some rule I didn't even know existed. Disappointing, especially given how much I was looking forward to having a great local spot. read more