I want to be very honest about my experience with this shop, because it may help others…read more This is a father and son shop. The father is a skilled mechanic and has done solid work for me in the past. The issue is with the son, who is not a mechanic but runs the front end of the business. Unfortunately, he has been dishonest with me multiple times. On my BMW, I once asked them to replace the harmonic balancer. The car sat at the shop for several days and nothing was done. I had paid $300. While it was there, my door handle broke. His father eventually fixed it, but it was my first red flag. Another time, they did an undercarriage repair. This was part of a repair for many things which amounted to around $3000 invested in the shop. Later, the undercarriage literally fell off on the freeway -- very dangerous in hindsight. On an oil change, I specifically asked about the oil filter. The son told me it was already installed. When I checked at home, he had lied -- no new filter had been put in. Most recently, I took my Suburban in for an exhaust manifold leak. The son told me it would be close to $1,000, which I said was too expensive. I asked for a better price, and he said he would do it for $500. I assumed that meant he would actually repair the manifolds. Instead, he held my car for almost two weeks, never returned calls, and when I finally got the vehicle back after calling everyday because he held the car for almost 2 weeks, he said he had installed a coolant level sensor and fixed the noise coming from the manifold -- adding for a total of $540. When I later checked, there was no new coolant sensor. The manifold issue was never repaired. The truck still leaks fumes to this day. If I hadn't asked for the receipt, I wouldn't even know what he claimed to have done -- the receipt listed 2 manifold gaskets and 1 coolant sensor. That's when I knew he didn't install new manifolds but simply slapped on gaskets which I believe were never installed on the passenger side. He told me he gave me a "great deal," but that was a lie. I can still smell the fumes. And the part that showed me the most disrespect: this shop sometimes gives rides to customers. Twice, the son picked me up in my own car -- the same vehicle that was supposed to be in the shop for repairs. That's not just unprofessional, it's dishonest and insulting. The lesson I learned: maybe if you can afford to pay a lot more, they'll treat you better. But the attitude, the dishonesty, and the way this was handled leaves me with a bitter taste I won't forget. In short: The father is good at his craft. The son is the problem -- dishonest, evasive, and takes advantage of customers. Because of this, I will never bring my vehicles back here again. If you do choose this shop, make sure you are dealing directly with the father, not the son. P.S. (Update): After posting this review, the shop responded claiming that replacing the manifolds was never part of the agreement and that the work was only for gaskets. Let me be clear: The conversation was never framed as "gaskets only." It was presented as fixing the exhaust leak problem for $500. If the scope was limited to gaskets and the leak would still remain, that should have been said upfront. It wasn't. Their own invoice lists "2 exhaust manifold gaskets" and "1 coolant level sensor." Yet no coolant sensor was ever replaced, and they now deny that was even part of it. They also claimed I still owe a balance. That's false -- I paid $540 in full at the time I picked up the truck. I did my homework -- I have the invoice in hand that lists "2 exhaust manifold gaskets" and "1 coolant level sensor." The sensor was never replaced, and the fumes are still present. Claiming I owe a balance is also false, since I paid $540 in full at pickup. Telling customers to "do their homework" doesn't excuse failing to disclose that the repair being offered (gaskets only) would not actually fix the exhaust leak. That omission is exactly why I left this review -- and inventing a false claim that I still owe money only adds to the dishonesty. The bottom line: He originally said replacing the manifolds would be close to $1,000 (because that's what he charged a previous customer). I told him my budget was around $500, and he said "fine, I'll do it." At no point was it explained that this cheaper "fix" meant just replacing gaskets -- and honestly, I don't even believe he replaced them. For the record: I paid $540 in full ($250 cash + rest on card). If there was truly a "balance," the vehicle would never have been released. That claim is false. My issue isn't the cost -- it's that the fumes remain, the sensor listed on the invoice was never replaced, and the story about what was done keeps changing. Readers can decide who's being honest.

Excellent work and quality product Owner superb customer…read moreservice Every time I need them they always do the best work

Great shop to take your car to! The staff is incredibly friendly, knowledgeable, and professional,…read morewhich makes the whole experience easy and enjoyable. Highly recommended!

I have a Ferrari F430 and all I wanted was an oil change. After I picked up my car, not only was…read moremy registration and insurance missing (it is always in the glovebox) the oil stick was intentionally loosened and the bolt that holds the oil stick ended up going into the engine. I had to have it transported to a Ferrari dealership to retrieve the bolt that was lost in the engine. It cost me $2,000 just to repair the damage. For wanting a simple oil change. Be careful where you go...

Trustworthy. Reliable. Fair Prices. Nice guys. I have used…read morethem for the last 2 years and they always communicate well and give you solid information before working on your car. And they do a great job! Highly recommend!!

I have used Vic for decades and he has always competently gotten the job done, quickly, pleasantly…read moreand professionally. His prices are fair and I can always trust him to give an honest and accurate price and time of completion. And he can be a very calming and reassuring with his certainty (for no extra charge!)

The most important part for me is that they actually treated me kindly and fairly when I was at…read moretheir mercy. I was driving on the freeway when my alternator belt snapped. I obviously could not drive the car for very long and I found them quite by accident. I met with the owners son who was very cordial and promised to have his dad (Seroj) look at the car The next day they called and explained what happened. and told me I needed back brakes as well. I authorized the repairs and the quote that they gave me was more than fair. They showed me the part that had broken as well as the brakes .....they have a new client and I have already recommended them to my sons. Thank you, Seroj!!!!!!

Patricks is the most honest Mechanic Shop in the Glendale la Crescenta Sunland Tujunga area. Their…read morework is awesome and their prices are very very fair. Thank you Patricks.

I highly recommend Campbell's Automotive Repairs. I had my…read more2006 Prius towed to Campbell's Automotive because the warning lights were on and I was stranded. It only took a couple of hours for Tom to determine the electric battery was the problem. He ordered the battery from Toyota and didn't get it until late the next afternoon. I was on the road by the following morning. Communication is great at Campbell's. They answer the phone promptly. They are always pleasant and knowledgeable. The price and service at Campbell's is also very reasonable. I will be taking my car to Campbell's in the future.

This review is two years too late, but as they say, worth the wait!…read more I first found Campbell's Automotive Repair Service after blowing a gasket head and a radiator, ouch, and being told by my "regular mechanic" that he didn't want to work on my truck as it would have been too labor intensive and too expensive. ok..... This then lead me to referencing AAA's local Mechanic's preferred listing and Campbell's Automotive. And since then, I have been a very happy Campbell's client for three years and could not be happier! Gasket head and radiator repair still going strong, and for a lot less than I was quoted elsewhere. Exceptional customer service, trustworthy, up-front and honest, economical, alerting as to future needed maintenance, and above all, they do fantastic work! What more could you ask for with a mechanic? Other than they are ALL really nice people and care about and for their customers! I have my new mechanic for a long time to follow! Thank you to everyone at Campbell's, you have a very satisfied customer!

Yesterday I had shocks, struts and coils springs replaced in my 112,000 mile car. I have been…read morepatronizing Serges Automotive for 7 years. I trust him, they do great work and I will be a long time customer.

Mis-diagnosed car problem. Needed a simple adjustment on…read moreClutch Pedal under the dashboard. I had done that myself a few years ago but not physically able to now. At first they agreed it wasn't much out of adjustment then decided to put it up on lift, then tried to sell me a full rebuild for $1,500. Said no. Will never go back.

Folks, My car broke…read moredown on the I-5 in Burbank and I was able to stop by this shop. The owner Andre, wow! He looked busy and said he wouldn't be able to help me until the next day. I was stranded 30+ miles from home. Then he asked where my car was at, one block over. We walked to it and after a few minutes pointed out the problem. Long story short, I had two options, install a after mkt more expensive, inferior part or, the better dealership OEM part. The latter required me to wait a day. Hard to beat quality and decided on the OEM part. Due to the rain and snow, I picked up my car today. Running great again. THE REPAIR COST WAS LESS THAN I EXPECTED. Andre, thank you brother. Blessed to have ended up by your shop. From now on I'll drive the distance when my car needs servicing. Folks, go to Andre's shop. You won't be disappointed. Salt of the earth, humble and honest. He'll get you back on the road again. Blessings to your family Andre.

WOW! Andre the owner truly goes above and beyond!!!!…read more This is my first BMW and didn't realize how much fun the upkeep would be. And can I just say ANDRE has made this a breeze! He is so incredibly kind, genuine and truly wants me to understand what's going on with my car. Fixed any problem so darn fast it was a dream - hard to believe he's doing all of the work! So speedy! It is so clear this gentleman values return customers and wants people to feel comfortable in their experience here. (Also can I just say in a post COVID world it was really nice to have a bit of friendly conversation.) Andre I can't thank you enough! And sure hope other people see this to realize how darn awesome you are! Thank you for everything! Anytime I have anything going on with my car (that I know almost nothing about) I'll be bringing it to you! (And asking plenty of questions. Ha.) FIVE STARS!

We have been going to Ken Daniels automotive for many years. They are upfront with the cost and…read moreprovide outstanding service. From drop off to pick up. If they say the car will be done by 2:00, it's done by 2:00. We have never had an issue with any work they have done. They are organized polite and do a good job. I would recommend them to anyone that asks!

An awesome shop to work with! Carlo promptly diagnosed the problem and made the repairs on our car!…read more He also gave us great advice as to avoid future issues!