FRAUD ALERT: Natran Green Pest Control is Scamming Austin Residents…read more I am warning every Austin homeowner and renter: Natran Green Pest Control is a scam operation. They did NOT provide the services I paid for, yet they charged me month after month as if they had. When I questioned them, they intentionally lied about what was done -- completely fabricating service visits and misleading me at every step. This is not just incompetence -- this is deliberate fraud. They are running a citywide scam, taking money from customers while failing to deliver on their contracts. Do NOT trust this company. Cancel your contracts, dispute their charges, and warn your neighbors. I am pursuing every legal and public avenue to expose this business and hold them accountable for this blatant theft. Austin deserves better than companies that prey on our community with lies, fake service reports, and predatory billing practices.

Great service and communication...the technician Andre is always very thorough and consistent…read more Highly recommended and treatment is safe for my dog!

David Golden returned my call (termite inquiry), though he was recovering from flu. He spent 23…read moreminutes providing me with info & his insights, just wanting to help, since I'm outside his termite-service area (2hrs away). I learned and feel better informed in my dealings with prospective service providers. What a cool guy! Thanks, David.

The Goldens are great people. They are knowledgeable, honest and really good at what they do. They…read morehave operated the family business for many years and you can trust them to go above and beyond, unlike other services in Austin. You get more than what you pay for when using them for pest control.

Cody was great to work with professional, knowledgeable, and efficient. He quickly offered a clear…read moresolution, executed the plan exactly as promised, sealed up our home, and successfully captured both the mama and baby raccoons. The whole process was smooth and stress-free. Highly recommend!

Responded so quickly to my call. We caught a skunk - they quickly came to remove it and returned…read morethe live trap the next day. So appreciative of this company and their professionalism, kindness and knowledge. Highly recommend them- price was the best!!

I've had a great experience with Atex and highly recommend their annual subscription service. Over…read morethe past several visits, Doug G, Carlos R, and Jeffrey R have each come to my home for either quarterly maintenance or targeted treatments, and they've all been professional, knowledgeable, and friendly. One thing I really appreciated was that they identified a honey bee colony on my property. Instead of simply treating it, they let me know so I could have the bees safely rehomed before they started producing honey inside my walls. That level of care and attention really stood out. The quarterly exterior treatments have been well worth it for me. Wasps and ants are a recurring issue around my home, so keeping up with regular service has made a big difference. If I have a specific problem between visits, like a wasp nest, they're quick to come out and take care of it. Most of what I need is included in the annual service. Mosquito treatment is an additional charge, but that's separate from the standard plan. I also appreciate that they don't push unnecessary interior treatments when there aren't any issues. Their pricing is competitive, and their payment and scheduling system is excellent. It's easy to manage appointments, and they're very responsive by text whenever I have a question or need service. Overall, I've been very happy with Atex and would definitely recommend them.

We've been using A-Tex for two and a half years now ever since I found a scorpion in my linens…read morecloset lol. They come every quarter and always give us a heads up before our appointment. It's also very easy to reschedule if needed. I love the consistently and customer service!

Highly recommend Ashley Pest Control. I had our house treated for termites due to some concerning…read morefinds. Lukas spent a notable amount of time explaining his findings to me, going over options, and pricing structure during his visit. A few months later, a small termite swarm was discovered, and Lukas came out to inspect at no charge. Lukas followed-up quickly, and was able to come out ASAP. This seems to be a small, family-run business that is run like a well-oiled enterprise. Highly recommend.

Would give zero stars if available. I was driving minding my own business when this company truck…read moreran up on me and was very aggressive for no reason at all. They even attempted to run me off the road. I tried calling the company directly to speak with someone but no one answered. So instead, I decided to write a review. I refuse to give my services to aggressive people, even if it was a road rage incident. I got a video of the incident and would happily give the license plate number.

Recently moved to the Buda area and we were recommended A Better Choice by some friends who've used…read morethem. We got set up on the quarterly spray and just had Aubrey out for our first spray. He was professional, quick, and truly a happy, joyful soul to get to spend a few minutes with. Highly recommend for routine sprays and pest needs.

Fantastic service, fair price for service, and I have never had a pest issue. Aubrey is our pest…read moreexpert for about three years now and he is the best- a 6 star out of 5.

I use Roberts for quarterly pests and bug control inside and outside my house…read more Angel is thorough, friendly and always follows up quarterly without having to reach out which is appreciated! Highly recommend. The service is around $100 which seems reasonable.

Bad experience with Roberts Termite and Pest control. Rock, the owner, who I had never dealt with…read moreor talked to for as long as I was a customer, called one day and said they weren't "willing or able" to come out to spray for bugs other than quarterly. Their sales pitch to me in the beginning was they'd come out any time I had any bug issues. So I had needed them a couple of times during the quarter since I had just moved in and the house hadn't been lived in for at least 5 yrs. I would not recommend them to anyone. Their communication is terrible. They said they contacted me and we "discussed it several times"....uh, NO WE DID NOT. They may have talked amongst themselves in the office but NOBODY told me until I got that call from the owner from out of the blue and had no idea what he was talking about. I mean, isn't that what I'm paying for...for them to come out when there's a bug problem and spray for bugs???! There are plenty of pest control companies around, so don't bother with this one.

CHEM-FREE SAVED MY LIFE!!! They're literally the only company in Austin that was able to finally…read morefix my serious rat problem and I can't recommend them enough!!! Charity & Teresa are amazing. I love these ladies. They're experts at their job, have such great positive attitudes, and truly go above and beyond in every way. For over a year, I had rats hiding in my attic in an area that was difficult to access. I hired multiple companies to get rid of the rats, but they took my money and ran. The rats made my attic their home and started populating. Other pest control companies said they couldn't do anything to fix the problem (NEVER, EVER hire Cen-Tex Wildlife Control...but that's a different story). Enter: Chem-Free (the hero of the story)! Charity diagnosed the source of the rat problem within 15 minutes of being at my property and created a master plan to rid my home of rats once and for all. Working with Teresa, they came to my property several times over a few week period and caught 5 rats. They sealed my home, cleaned up the rat mess, and I've been sleeping peacefully and rat-free ever since. I 100% recommend hiring Chem-Free for your rat removal needs!!

I had used chemfree in the past for critters in the attic and that was a whole other issue that was…read morebad because they sealed everything up before whatever was in there an opportunity to leave on it's own. My closet still smells of a combo of dead animal and the deodorant they left in there to mask the ghastly stench. I had to close the door to that bedroom and not use it for 3 months without gagging running in to quickly get something. No apologies or compensation. This time it was for insect control in the kitchen and surrounding areas. The scheduler set the appointment and gave me a 4 hour window of time. That time came and went. I even paid someone to be present when they came because I could t stay the full 4 hour window of time. So I called chemfree an hour after the window of time, asking where he was. She said he was running late. Then called me back several minutes later to say she mixed the days up and it was actually the next day. Same time window. So I said as long as it was after noon and not earlier because I'd be on a Zoom call for work and couldn't answer the door during the call, much less have a lengthy conversation with someone needing me to explain the problem. He showed up 2 hours early and knocked and rang the bell for a good 15 minutes right as I was just beginning the call. It was very interrupting and hard to focus during that time on what I was saying on the business call with all the knocking a scribging. I simply couldn't answer the door to even talk through the security camera because I was on a business call. Turns out he was just there to talk about it and not actually do the job. So that was enough of my time wasted and a sign that it wasn't a good match that they couldn't respect my time I had made for them by not showing up when they said they would. Initial cost would've been $200 and a monthly payment and a contract.