inconsistent pricing, unreliable scheduling, aggressive communication, threatening and erratic…read morebehavior. Pricing issues Chris gave us an initial quote and was very confident, saying that other companies could be ripping us off by including extra work he claimed wasn't necessary. Once the job had already started, he changed his position and said the extra work might actually be needed. He then tried to charge us an additional amount that was higher than the price quoted by other companies we had contacted. Scheduling problems We never got a clear time for estimates or work. I constantly had to ask for an approximate arrival time. When he came on Friday, he worked for less than two hours and then stopped, saying he was "too tired" and would need to come back on Monday to finish. Unprofessional and aggressive communication When I followed up on Monday, Chris said he couldn't come as promised because he wanted to spend time with his kids. He said he could come Tuesday but "don't know when. maybe late afternoon." When I told him I was unhappy with that and the possible additional charges, the conversation escalated. He raised his voice, blamed me for "not letting him be with his kids," and kept yelling. I ended the call to stop the interaction. After that, he repeatedly called and sent a series of long, hostile text messages. In those messages, he called us "ungrateful," for him saving us and our tree, and criticized other tree companies, painting himself as the only one who can do the job. Most concerning, he sent a text saying he would come immediately to "undo" his work and that the tree would "fall and hit the house." Because of how serious that statement was, we told him we would contact the police and take legal action if he intentionally made the tree fall. Erratic behavior About 30 minutes after sending the angry messages and blocking my number, Chris showed up at our house acting like a completely different person. He apologized multiple times and even offered to finish all the work for free. We chose to pay the originally agreed-upon price just to end the situation and avoid further conflict. Sexist and dismissive behavior Chris was dismissive toward me when I asked questions. His tone was noticeably better when speaking to my husband. In one message, he said that hanging up the phone was "not adult-like" and specifically criticized me for "hanging up on men." Bottom line: This was an extremely stressful experience involving unclear pricing, constant schedule changes, aggressive communication, and statements that felt threatening. Chris said that even if we posted a negative review, he "doesn't care" because he is retiring in 2 years and he has enough clients who "love" him. We would not hire Chris again. If you care about clear estimates, reliability, professionalism, and being treated with respect, I recommend choosing another tree service company.

I cannot say enough about how satisfied we are with Chris and TLC! Chris performed expert…read moremaintenance on the half dozen full grown trees in our yard that had not been cared for well before we brought our house here in Boulder. His pricing was better than the bigger firms that tried to sell us on unnecessary additional services. He suggested an effective care schedule and he has always made himself available to answer any of my questions. We are planning a long term relationship with TLC!

We have used Scott 2 years ago on our maple and this year on our ash tree. He has always come out…read moreand given us a quote and education. He has told us when to trim and when not to trim: for example, this year we don't touch the maple. He could have easily told us that both the ash and the maple needed trimming and we would have been clueless. He may charge a bit more than other bids and my husband and I are ok with that because Scott provides quality honest service. Scott also recommended us to a service that treats our ash for ash bore every other year.

Scott and crew were extremely professional and talented. I can't believe how hard they worked. Each…read morefall was on it's mark and it was a joy to watch. It's easy to get caught up in the sticker shock of a tree removal but after working with this team I realize the value they bring to the table and how much work they have to do.

They do reliable, thorough work. And the owner is great to chat with! Absolutely the best!read more

We had another company that was supposed to show up and never did! It was a Saturday morning when…read moreI called and explained the situation. Well these guys told me they'd come right away and showed up within 45 minutes to get the job done! Mordechai & Peter did a really good job and had me back on schedule with my contractor to install our new patio that afternoon. Not only that, but we had told them we only needed the stump leveled with the ground and they went down 6-8" further to ensure my contractor wouldn't run into any issues when installing our patio. I'd highly recommend using this company! Thanks for saving the day!

Julian and his crew are excellent! He is professional, knowledgeable, and is always fast to…read morecommunicate. We contracted JW to excavate old zero-scape/ concrete and to pour a new patio for our building. The job was completed on time, on budget, and looks amazing! They also left the area very clean and even stacked up our old pavers to go the extra mile. Highly recommend JW for any projects and I look forward to working with them again.

Highly recommend Julian for your various yard related needs! I called on a Wednesday, left a…read moremessage, and he called back within about 15 minutes. We discussed what I needed done, and her was here on time the very next day. Julian provides a number of services, including (but I'm guessing not limited to): - Aeration - Power Raking - Organic Fertilization - Seeding - Mowing - Gutter Cleaning - Spring/Fall Clean-up - Sod Installation - Sprinkler Turn On/Off - Blowouts - Mulching

When Tree Ninja trimmed the trees, they knocked out the cable. The cost was $100 and Tree Ninja…read morepromised to reimburse but they DISAPPEARED. Won't return calls or texts. AVOID TREE NINJA. THEY WILL TAKE YOUR MONEY AND RUN.

He's been doing this line of work for well over 10 years. Very professional and great service. He…read moreis not out to take all your money. Great guy.

Great company, Honest, reputable, and grear pricing. They…read morecame to my property to treat 2 of my Ash trees. The pesticide they use is bee friendly. You can tell their workers are passionate and honest.

Great company and fair pricing. The guys doing the field work, worked so hard all day here. Out…read moreof all the contractors we've had through our home over the past few months these were the hardest working and most efficient.

Tree work can be stressful and expensive, so I did my homework and price-shopped during the…read moreoff-season (especially with emerald ash borer being a real thing). Arbortec made the entire process refreshingly easy. Communication was fast and clear, handled mostly by email, with replies usually within 24 hours. No pressure, no upselling, no disappearing acts. They were happy to price match and even thanked me for the opportunity, which is rare these days. They've planted trees in our backyard, for my mom, and for neighbors too -- and every experience has been consistent, clean, and professional. The work is thoughtful, the crews know what they're doing, and the customer experience feels genuinely respectful. I'll absolutely be back in the spring for more trees. If you want competent arbor work without the headache or attitude, Arbortec is a great choice.

This was the 3rd or 4th time I've had Arbortec prune my trees, and, as before, I am really…read moreimpressed by their workmanship. Today's crew of John and Alex did an outstanding job of removing the large ash tree from my backyard and pruning the silver maple in the front. I appreciate that they arrived promptly at 7 o'clock, were professional and polite, completely addressed my concerns, and did a top-notch job with cleaning up at the end. I will use them again in the future, when the need arises.

The guys showed up literally 30 minutes after I called. Gave…read moreme a great price. They removed a large maple tree and trimmed a large ash tree as agreed. They completed the job and left my back yard cleaner than it was before they got there. I am super happy with the outcome. Job well done.

I hired Emmanuel Mendez to remove two trees, he came and removed the trees and I paid him $1200…read more He was to put mulch at my property later. But, he showed up when I was not there and dumped mulch along with 60 logs which I did not want. I called him to come remove the logs and he made numerous excuses and failed to respond or answer my numerous calls. It has been 4 months and I recently texted him with photos of the mess and again no response. It will cost me $400 to have these logs removed. He is good at tree removal and getting paid but not finishing the job. Be careful when dealing with this slick individual.