I'm honestly disappointed with my experience at FL Nails. I was very clear about what I wanted when I arrived: * Regular white polish * Do not cut my nails shorter * Fake nail only on my big toes (left one was broken, so please be careful) Despite that, I was met with an attitude the moment I asked for regular polish. My broken nail was still cut and filed, and all my nails were cut way shorter than I asked. The pedicure water was freezing cold, and even after repeatedly asking for hot water, it barely improved. The tech also did not wear gloves and touched my feet after walking around the salon, which felt very unsanitary. The massage chair honestly wasn't great either. On top of that, she forgot about the fake nails on my toes and questioned me again about why I wanted them. If it's something you can't do, just say so.. I would've gladly waited for someone else or left. What really bothered me was seeing the nail dust wiped off into the pedicure water, leaving it cloudy and dirty. I also asked for the hot stone massage, which never happened. Overall, I didn't feel listened to, respected, or comfortable. A pedicure should be relaxing -- this experience was the opposite. But of course if you don't mind, this is the place for you. read more

I had a full set of tips with builder gel with Kim exactly a week ago. One already broke. read more

Fl Nails - Broken nail - Nail Salons Near Me - Jacksonville, Florida

I've been a customer here for a couple of years because the service used to be great, but the quality and customer service have declined over my last few visits. My nails have recently started breaking or chipping just a few days after being done, which never used to happen. A few weeks ago my toenails were cut so low that I nearly ended up with an ingrown toenail. Today I specifically asked that they not be cut too low, but they were cut very short again. The woman who ultimately completed my service today did a good job overall, aside from cutting them too short. Today's visit was also disappointing from a service standpoint. When I walked in, an employee nearly ran into me at the door and didn't acknowledge me. She then set up the foot tub without saying a word and even pushed my leg aside without speaking. She looked back at me with a frown before another employee eventually came over to finish my service. After being a loyal customer for so long, this experience was really discouraging, and unfortunately I won't be returning. I hope the salon works on improving both the quality of the work and how customers are treated. read more

I have tried many places in Jacksonville and have been disappointed MANY times when trying to get my nails done. This is a place that has never disappointment me and I would definitely call myself a regular after coming for years! I recommend finding 'your person' so they can get to know you and what you like - and what you don't. My tech is amazing and always takes great care of me. I usually get a gel pedicure and SNS nails and she is a pro. Almost every tech here does a great job and depending on what you need, they will help you find the right one :) read more

Fl Nails - Nail Salons Near Me - Jacksonville, Florida

I got deep power nails a week ago they come out really disappointed with the service I paid $50 for a poor service not recommending this place at all read more

Fl Nails - Powder nails after a week it come out - Nail Salons Near Me - Jacksonville, Florida

I absolutely love Vann! She always does such an amazing job and my nails turn out even better than I imagined every time. I always get so many compliments on my nails! Highly recommend!!! read more

Fl Nails - In loved with this color Stonewashed - Nail Salons Near Me - Jacksonville, Florida

I had Bella do my nails for my up ok'ing wedding and they are everything I wanted and more! Best nail salon I have ever been to. If you are wondering if you should go there I would tell you to not hesitate and ask for Bella. read more

Fl Nails - Nail Salons Near Me - Jacksonville, Florida

Nail salon in the Publix shopping center off old st. Aug rd. Getting my nails or feet done is a luxury I don't do often and I'm a lil paranoid about the sanitary practices of pedicures ( have you seen the toe fungus pics! ) I was very happy with our experience here, we walked in (3 people) and was greeted and seated immediately all pedicures....the ladies started working on our feet quickly and scrubbing away. With in 30 minutes we were done. The painting was done expertly and they even put some flowers on my lil girls toes. Prices not bad either ( $20 pedicure I think) one week and still looks good, no chipping! read more

Fl Nails - Inside - Nail Salons Near Me - Jacksonville, Florida

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I've had mixed feelings about this place. I've gone here a few times to get my nails done and I have to say I'm liking it more and more each time I go. However I have gone in a time or two to get a pedicure or a full set and whoever is doing my nails is trying to push on another service on me and I don't like that. Other than that this place is great. The inside is beautiful and always clean and welcoming. There is always lightly played music in the background giving it a very relaxing vibe. read more

I NEVER write reviews but I am so disappointed this is my last resort. I tried being so kind and give them a chance to resolve the issue but my nails just look horrible, the shape, the nails look bulky, just bad all around. I could've done this myself instead of paying $88! He tried gaslighting me telling me he's been doing nails since 1992 and telling me my nails look good and i should appreciate them... like he's the one wearing it. Can you believe he tried to paint over the previous polish too ? OMG just the worst experience! I'm only sticking to the salons I know do quality work, I too read the reviews but ignored it thinking it was old. read more

Fl Nails - acrylic with gel polish 50$ - Nail Salons Near Me - Jacksonville, Florida

This was my first time and I will be returning. The staff treated me very well and not to mention what an amazing pedicure I got! They have different packages to suit you and the pomegranate cream and hot stones were so nice! The salon is beautiful too! I'll be returning! read more

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Amazing service, they will make sure you are accommodated I got my nails done by the manager , Dan very respectful And patient read more

Fl Nails - Acrylics - Nail Salons Near Me - Jacksonville, Florida

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They didn't tell my mother that she required a full set to get gel and when she apologized they got an attitude and then started talking about her behind her back in a foreign language I stopped coming years ago because they have no regarding for health standards or customer safety I've seen them rip acrylic sets off at the nail which is super damaging to the nail her and argue prices constantly they don't care about their customers just making a quick buck beware!!!! read more

Fl Nails - The lady in the stripped shirt is the one who gave attitude and talked behind my mothers back - Nail Salons Near Me - Jacksonville, Florida

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This is from my 15 year old daughter: I got gel nails and they came off in two days. The paint was all over my skin, and I shouldn't have walked out without having them re-done. When we came back and complained 3 days later they continued to ask me if I was sure I came to this place, then finally they scheduled me for the next day. I went in, and the lady was visibly agitated at having to redo them, and hurried through it, and I have bubbles in several nails, she only painted one coat, and she painted over a piece of lint which is now stuck to my nail under the paint. Needless to say me, my sister, and mother won't be returning. read more

Fl Nails - Nail Salons Near Me - Jacksonville, Florida

I love FL Nails! Kim does my pedicures and she is wonderful. Hannah does my elderly Mother's nightmare toenails...she is so patient and kind to her that I wouldn't take Mom anywhere else! This salon is impressively clean and well-maintained. I've been to my share of nail salons - both luxury and inexpensive - over the years. Their prices are really reasonable for the great care that they take. The salon has gorgeous chandeliers and the Spa Chairs are so relaxing. They take extreme precautions now, which is why I feel entirely comfortable to bring my Mom along for a Mother/ Daughter ped. read more

This place is gorgeous with chandeliers and the perfect lighting to relax the soul. Everything is clean; crisp, and brand new including the14 pedicure chairs and 12 nail stations. Their staff is friendly and aim to please. I highly recommend seeing Rany (ran-ee). She's amazing and she does great designs! I get the gel polish and as rough as I am with my nails, it seriously never chips! read more

Bella is great! Always beautiful designs. She always make sure what you want will look great and even give suggestions of how to make it better. read more

Would not recommend. Very money hungry could care less about the health of your nails. Two of my nails broke badly (not their fault), but the nail tech asked several times if I wanted to add an acrylic nail on top of the two nails that we're bleeding . All while another nail tech thought it was funny and was laughing. It appears that there maybe two good nail techs but the overall experience was so bad I would never go back. Smh read more

I came in to get a manicure the lady kept trying to press other services on me which began to annoy me. While she was doing my manicure she made a cut on my finger which she tried to cover up immediately, instead of telling me. I still paid for the service but once I got in my car my finger started bleeding nonstop. Went back inside and she tried to pretend she had no idea of the incident. I will never use their service again read more

I've been here a couple times, it was okay. It's close by my house and it's the typical nail place. Twice they tried to pull the we told you it was extra, when they did NOT. They don't speak English very well at all, that might be the problem. My last visit will be my last one. They overcharged again and then later that night my toe started hurting. Next morning I woke up to my toe very discolored, hurting worse and infected. 5 days later still looks funky but it's been treated with antibiotics. I would of given just one star but they are at least nice in there. read more

Fl Nails - Toe infection - Nail Salons Near Me - Jacksonville, Florida

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Tried 3 different time to get wax services and they always say it will be a long wait. If they don't want to do waxing than why offer it.They could say we will get you in as fast as we can like other places but act as they do not want to do it? Won't stop back by again for any service. read more

Very clean salon, relaxing music, love the chandeliers and staff was very nice. Hannah did an excellent job with my gel manicure. She took her time and it definitely shows. They just gained a new and now repeat customer :) read more

Fl Nails - Nail Salons Near Me - Jacksonville, Florida

I walked in without an appointment and they treated me like gold. It was 10am on Christmas Eve too. I've been wanting to try them. Glad I did. I'll be back. read more

The only reason I'm not giving this place 5 stars is that the employees bring their kids who are running around screaming. Very cute kids but not my idea of relaxation. Kids don't belong in spas and relaxation salons. I had to tell them to quiet down and the mom got them to the other room. This is my second time here and both times it was the same kids running and screaming. Aside from the kids, the rest is simply heavenly. Free wine, awesome service great environment (except the screaming). I really hope one of the managers or owners reads this. Please keep your kids home. 2 months after first part of review was written: The kids are here EVERY time and I'm very close to deciding not to come any longer. I really wish the manager would read this. It's absolutely inappropriate to house 2 screaming kids in a spa. Bad idea read more

I went to use a gift certificate for a mani/pedi and had never been here before. I was hoping to relax and enjoy the visit - but another customer talked loudly on her phone the entire time, no beverage was offered like in most salons, and my technician used her very long, jagged thumbnail for the foot and leg massage instead of her fingers/hands - it did not feel good. She didn't lower my pant legs after the pedicure was finished and I have never had the toe separators to hurt my toes, but when I had my husband take them off at home, I had red marks around my toes. Then within an hour or so after I got home, the polish bubbled on my fingers and toes. I called and left a voicemail about it asking how we could fix it or if they could issue a refund. They didn't call me back, so I called again after they opened and they told me to come in anytime and they'd fix it. I just went in and they said they couldn't fix it right now, that they were full. I will definitely not be going back. read more

Fl Nails - Bubbled polish - Nail Salons Near Me - Jacksonville, Florida

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Been going to this location for awhile now. Go to Sacha or the other woman that is the owner. They are hands down the best. They are always pleasant with good conversation and do exactly what you ask. read more

Love this place. Always friendly and very clean. Nothing better then relaxing, getting pampered and enjoying a glass of wine . I highly recommend Trina but be sure to make an appointment. They do take walk ins as well. read more

Overall nails look great, however the person that did my nails did hurt me a little bit. But I can't complain that much because it was definitely cheaper than my old place. I don't know if I'll be returning though. read more

The worst manicure ive ever had! EVER. KIM painted on my skin, on my cuticles. And the color is already peeling off, 6 hours after.... I asked her to fix, and she just kept piling on the gel color. The only thing good about this place, is it looks clean and very updated inside. But the decor and equipment doesnt mean much, when the personnel arent quality. read more

Fl Nails - Nail Salons Near Me - Jacksonville, Florida

I'm at the FL nails in Argyle Forest Blvd. I made an appointment 2 days in advance, and when I walked in the door I wasn't really greeted I was just told to go pick out my nail color. Okay, proceeding along I'm supposed to was ushered to my table... The whole experience was blah, including nails. read more

I've been getting my nails done every two weeks for roughly the past 27 years. This was by far the worst manicure in the Jacksonville area that I've ever had. I sat down at the station which had a wet, dirty towel. None of the tools were sanitized at all. First of all, it was incredibly painful - I found myself jerking my hand back at least five times because she had hurt me with either the drill or the file. When I stuck my hand into the UV light that was located inside the nail table, it was so disgusting that every time I put it in afterwards I just let my hand hover there so I didn't have to touch the surface that was so dirty. Lastly, my nails look like garbage. read more

Don't know who wrote the review about kids in the store but I have been going here for years and have never seen any kids except for clients kids, which is not often. I have been going to Nancy, the owner, for years. She is so good I will not let anyone else do my nails. I send all my friends to her. If you want your nails, feet or waxing done right at a reasonable price, go here read more

They tried to charge me more than the listed price even though I didn't get any add one and then argued with me when I pointed out. Def won't return read more

A great nail place! I have been going here for over 2 years and have never seen any children despite previous reviews. They always recognize me, which I like, and are all just very sweet. You can tell by looking around most client are regulars. I get gel on my toes so it lasts longer. Average pricing. You get what you pay for! read more

I have nothing bad to say!!! I have been seeing Trina since October 2015!!! She is the sweetest nail tech ever, and always does a wonderful job! I have become a loyal customer of hers ever since the day my friend recommended her to me! I come in ever 4-6 weeks for gel mani pedi, I wish I could come more frequently but my schedule does not permit it. The interior of the location is gorgeous, relating, and inviting! Nancy the owner greets every customer when they walk in! The facility is very clean, and the staff is friendly with smiles on their faces! Totally worth driving in traffic after a day at work! The pedicure tubs are lined with plastic for sanitary purposes, and I LOVE that!!! The clean every tub out after a pedicure! They utilize and an autoclave for their tools and open new packages of clean tools for every client! They OPI polish and DND for gel. read more

Fl Nails - DND Gel Nail Polish #494 Mauve with oval tips. I love them! First time I have ever had oval! I have always had square, never again! - Nail Salons Near Me - Jacksonville, Florida

I have been a client here for over 12 years and never go elsewhere. Nancy and her staff are professional, courteous and always accomodating to my last minute appointment requests. These ladies/gentlemen know probably 90% of their clients by name, which proves these are repeat customers (I often recogonize many of them myself from past visits). Nancy is for the most part by-appointment only because she is THAT good... Her pink and white nails are the BEST in the area and I regularly get compliments on my nails (even after several weeks of wear). Ronnie (sp?) gives GREAT pedis and always takes extra care on ingrown toe nails. I don't know what I would do if she left - she's amazing! Whether you're local to Mandarin or if this may be a drive for you, I encourage you to check them out because you will not be disappointed!!! Note - I have NEVER seen children of the employees in the salon... That is simply not true. read more

I went to Nancy for the last 5 years. She did an awesome job, until recently. Then, she did my nails like she wanted them, not the way I wanted them. I paid $30/hr for two hours (a brand new pink & white set + a tip), I assumed I'd get the usual nails, the way I loved them. But they were so thin, I was afraid they were going to break. When I asked her to fix them, she said NO & she'd "fix them next time." I had just PAID $60 for nails I HATED! She then told me to go somewhere else!! After FIVE years of being a loyal customer for my pink & whites AND pedicures!! (Trina did my pedicures ~ awesome job!!). I was loyal to Nancy for 5 years, but am now going to Tonya, who used to work for Nancy. Tonya has opened up her own salon called Tonya's Nails. Tonya is VERY accommodating!! She'll do whatever you want!! I LOVE HER!! I hadn't gone to her before because I was loyal to Nancy. I pay good money for nails the way I like them. Go to "Tonya's Nails" you won't EVER be disappointed!!! read more

Great nail spot.....best pedicure in town. Priced very reasonably. No frills atmosphere but clean and staff is friendly. Gel nail polish selection is great too. Highly recommend! read more

This review is for my wife A 31-year cosmetologist who I purchased a 90 dollar gift certificate for her birthday. The gift certificate was for a full set of nails and a stone pedicure with keratin. When my wife sat down for the pedicure the nail technician brought the pedicure tub over for my wife to soak her feet, the water was very cold. My wife asked her if she could make the water warm. She asked her 3 times and was ignored until the owner heard the complaint. The owner made her warm up the water. Then because my wife complained about the cold water she did not give me a thorough pedicure. She did not remove the dead dry skin. She never received the keratin wax for my feet, cut the time short and gave her a very intense and rough massage on her leg. My wife told her she was hurting her and then give her a dirty look and said we are finished. Because of the rough massage, my wife's calve was bruised. My wife tried to ask about the colors to see which one would last longer so the polish would not chip. The technician ignored her and my wife felt she had an attitude before the service was performed. After the service, the owner cashed her out and she told him she was very unhappy with the pedicure and did not get the service she expected for 90 dollars and due to the fact she was bruised and told him she would never come back to this shop. The owner did not apologize and just took her money. I called the owner when my wife came home very upset and complained the way my wife was treated and again no remorse or we are sorry. I mentioned about the rough massage and bruise my wife received and they told me everyone is different and some bruise and some don't. They offered to refund the money and I said," it's not about the money it's about rudeness and poor customer service". They actually argued with me and told me to tell my wife not to come back. This shop acts like they are doing you a big favor to be able to have your nails done and pay good money for their rudeness and incompetence. Having been a former firefighter for 10 years and recently retired Chief Park Ranger for 20 yrs from northern California, I know what good customer service is and I know what bad customer service is. This shop is the worst customer service a patron could experience with lack of caring and concern and very bad attitudes. read more