Chang was communicative, prompt, and informative. He walked me through my project and gave really honest advice. Fixer is a modern company that truly understands customer service. read more

I requested quotes from a few places on yelp to replace a gfi outlet in the kitchen and Fixer's estimate was the most reasonable and they were available the soonest which was very much appreciated. The tech arrived on time and was able to complete the job with no issues. All the communications happens quickly thru txt which was also nice. I would definitely use FIXER again ! read more

First time user - they arrived in 45 mins fixed three small things and did an amazing job at a great price. Obviously I will use them again!

Over 3 hours late with no apology! I had to reach out to see where they were. Kept saying "1 hour". The Fixers themselves are always great.. but the customer service really needs to be fixed. read more

Had a great experience with Linda today! Helpful advice, successful work, on time (precisely) arrival, and easy interactions via the website/app. Thanks, Linda! read more

I will 100% be using Fixer again for any work we need done at our condo. They are extremely quick in responding to requests and we'll priced. Kenny was our technician and he was awesome! We had him out to do some electrical work. He explained everything that he was doing and kept us well informed. Not to mention he was extremely friendly. read more

This group came recommended to me from a friend who had a pretty complicated electrical/ carpentry related project, mine was pretty simple by comparison, and we both were thrilled with the end result. The whole process from booking to completion was easy, quick, and pleasant. I booked online for a next day appointment, communication was effortless, Chris arrived on time, was friendly, and not only did a professional job, but did it in record time. I'll definitely be using this service again, and highly reccomend it! read more

This is a long-overdue review of an excellent business! I've had them come for two jobs at my house: redoing closets and refinishing a cracked and peeling ceiling in the kitchen. Both jobs were done flawlessly by workmen who were professional and friendly. Compared to many conrators that take your money and do bad work, or take your money and leave a project half-finished (I've experienced both), these folks are conscientious, careful, and make sure that you're happy with the product. I will definitely come back with more work for them! read more

We've used Fixer three times. The first time, Chang solved my problem so quickly that I was able to have him do another task to fill the hour. The second time, he was unable to solve my problem SO DID NOT CHARGE ME!! The third time, Patrick completed two tasks--carpentry and installation of a garbage disposal--in just a little over an hour. I am very impressed with these guys and have already arranged to call them again. read more

Booking was easy for a bathroom caulking job. The guy showed up on time but did a lousy job. Didn't remove old caulking properly and the new one started to be peeling off just a couple days later. If you need any serious work hire a professional instead. read more

It took 2 techs to visit and hang 3 pendant lights and run a new outlet, WTF? Twice the estimated time and overv$1,000! I asked that the first tech return, but no and the second guy spent 2 hours troubleshooting the problem. Service is a nice and convenient concept, but I'll hire professional next time. Both gentlemen were nice and professional, but neither worth $100+/hr. read more

Been putting off that home improvement project? Got repairs you need done but not sure you can swing it? You need to call Fixer, seriously. So easy and so quick and so convenient, it's worth every cent, and then some. read more

Edgar did an amazing job for me. He came through the house, determined the scope of the project, then provided an on the spot estimate (which was very accurate after the fact, something of which I'm always appreciative.). I couldn't be more pleased with Edgar's work; he knew precisely how to replace my switches with digital equivalents, banged out a couple of faulty outdoor outlets, and even replaced some hard to reach lightbulbs. I'm pretty picky when it comes to reviews, especially about home repairs. If this is typical of Fixer, be sure I'll be calling them again for my next home repair. read more

I will be using Fixer from this point forward. I absolutely love their online booking system. I just finished having electrical work and a ceiling fan installed done by Ricordo. He was very knowledgeable, fast and provided great customer service. I'm super happy I found this company. Can't say enough good things about Fixer. Thank you! read more

Our Fixer technician was wonderful. Anya was on time, very professional and knowledgeable. He kept us informed throughout all the projects, kept track of the time, and checked with us when he knew it would go over the original estimate by 15 minutes. we have never worked with such a great handyman and loved the limited and timely messages from the company before and after the job was done. Highly recommended!! read more

I highly recommend their services. They are quick to respond and quick to repair.

I'm obsessed with Fixer! Recently, I moved into a new place that needed minor repairs to make it feel like home! I texted Fixer with a list of about a dozen things, and within a few minutes my appointment was booked. My fixer showed up on time the next day and completed everything on the list. She moved quick but also explained things to me and gave very helpful tips and advice. Also, she was very nice to my dog and super cool about me attending my WebEx lecture while she was working around me. They also will run to the store for you so if you don't have all the supplies, they will get them. One thing I noticed is that they really pay attention to the notes you put into the job description. For example, one of my items was installing a smoke detector and carbon monoxide detector and my fixer brought batteries - I already had them but I am impressed she was super prepared! I was quoted a price of $119 an hour, with $79 an hour shopping fee + cost of items, all prorated to the minute. A little more expensive than the local handypeople on Yelp, but the customer service, ease of booking and ease of payment on top of the great service make it worth it in my book. * Fixer wore her mask at all times and was super mindful of social distancing * Highly recommend! Fixer is a wonderful service that makes life easier! read more

As always quality work repairing odd things. Always pleasant representatives in every aspect of the encounter.

I had a new kitchen facet I needed installed along with a couple of other small projects. Wylie did a great job, was quick, very nice, and explained everything well. read more

I've used fixer twice now to install more complicated light fixtures and both times have been impressed. This second time especially, one of the fixers formerly built houses and his knowledge showed as he gave me some valuable advice on another project. They both arrived early, were extremely nice and were careful with the home, even bringing little slippers. Would definitely reach out again for projects! The customer service has also been fantastic - from following up and helping to schedule to the overall ease of booking. read more

We hired Fixer for a laundry list of repairs needed around our condo. Scheduling is easy, everything was online and we were able to quickly detail the work we needed done and scheduled a time. Someone was out in the next couple of days. The workers that showed up were friendly, knowledgeable and did a great job. We had a few follow-up questions and customer service was very responsive - they care about getting the job done right. We're happy with our experience with Fixer and would work with them again. read more

Handyman sent to install two faucets and replace two shut off valves ended up creating two plumbing leaks. I had to hire another plumber and it cost $2k to fix. Professional plumber noted the person created code violations as well. Handyman had also sent unprofessional texts. Would not use again after this experience or recommend. read more

Torch was very helpful and communicative of what needed to happen. Very easy going and professional. He completed the task of removing water damaged baseboards, purchasing new material n replacing them. Torch did great quality work and cleaned up before leaving. I would definitely use them again. read more

They are fantastic! It's always easy to book them. They're always on time and fix the problem quickly. They do a great job. I really recommend them. read more

Have had multiple service calls and multiple "Fixers" out but the results were always the same - great work from a professional who is not there to sell you or give you a runaround. read more

The owner contacted me right away and had a very reasonable price. He was also able to come out very quickly and got the job done in a hassle free manner. I would highly recommend things 2 fix! I had my kitchen faucet replaced. read more

It's been a great experience so far two calls. One for electric fixture and another for faucet replacement

I have used Fixer for 3 separate jobs in the last few months and have been very happy with their work. On this visit Wylie repaired a kitchen faucet, performed cabinet carpentry repair, and showed me how to replace some recessed lights. Very happy with Fixer work! read more

Quick response, fast and economical fix. Very friendly, great communication and overall a fine looking solution to a problem that was beyond my capabilities. Thanks! read more

Fixer - New light fixture - Handyman Near Me - Arlington Heights, Illinois

I had two little jobs that had been hanging around my neck for several months. Finally, with a 30 person event happening at my house that night, I submitted a work request with Fixer at 8:00 on a Monday morning. In a little more than an hour, Edgar arrived. He fixed my light fixture in minutes and the rubber gasket on a toilet in a little bit longer. He arrived 15 minutes earlier than expected. Worked efficiently and was out of my door in close to an hour. Worth every dollar in my book. read more

Very very low quality work. Scratched our bathroom cabinet and denied doing anything wrong. Second time we've been disappointed. Do not hire these guys!!! After using yelp for many years, this is the first time I am commenting. Should tell you something. read more

They went above and beyond - they did a good job - I will hire them again - much appreciated

This is the handyman service we've been missing in our lives! We need to play musical chairs with a ceiling fan in our house along with installing two new ones. Edgar and his trainee Jalen were on time, friendly, and so very efficient. Not only did they save us a ton of time and grief, but the experience was especially pleasant. There is no doubt we will be contacting Fixer next time we have a small project that is above our abilities. read more

I had a second great experience with Fixer today. The first was over the summer, when Nathan repaired bathroom vanity lights, and he was amazing. Today Angel spent some quality time at my "shoebox palace" condo here in the city. He was right on time, got through my entire list, was knowledgeable, organized, and professional, and provided guidance on the RIGHT parts I should buy so he can come back and finish up two final projects. Really impressed with him and his work, and I find booking and interacting with Fixer, their Concierge team, the text alerts, payment process all really simple and easy. Thanks! read more

I booked several services 3 weeks in advance. I gave detail about what needed to be done and all of it was simple stuff(changing batteries etc). I told them I had high ceilings (estimated at 15 feet actually 13). At 7pm on the the night before 9am scheduled visit I got a txt saying we have reviewed and (despite nothing changing since I booked) they would be sending a second fixer at an additional $139//hr. When I texted back they said that since it was 15 ft they had now decided a second person needed to hold the ladder at a cost of $139/hr. I wasn't asked if it was ok. I wasn't asked if the ceiling were really 15 ft( I measured. They aren't) Needless to say I cancelled this service. read more

I cannot express sincerely enough how disappointed I am in Fixer after having used their service for the last 4 years. The only reason they get two stars is because the actual handy people are pretty great. The shortest version of this story is that due to a complete accident (which wasn't a big deal to me because accidents happen), my shower door broke. It took Fixer 144 DAYS to resolve the issue, during which time I had to hound them relentlessly to actually see any movement. At no point did Fixer seem actively interested in retaining me as a customer in the future or offer me anything beyond fixing the damage caused. December 30th, I had Kenny out to help me with a few tasks, including replacing a broken seal on my shower door (which had broken again after a previous fixer replaced it months prior). Kenny determined that the door hinge was damaged and needed to be replaced, and informed me that Fixer would order this and send a repair person out to fix it. By January 21st, I had still not heard from Fixer despite reaching out twice about this issue, and emailed with a complaint. Fixer apologized right away and said my part was ordered and due in February 3rd, and that they'd waive the special order fee and credit me $25 towards my next visit. This was just fine with me. January 29th, Augustin came out to replace the hinge, at which time we discovered that Fixer had NOT ordered a hinge (as Kenny had outlined in the purchase order, which I saw both at that time and on the 29th) but rather a shower door seal (which was unnecessary as it would just keep breaking until the door was repaired). In an attempt to resolve my issue, Augustin attempted to repair the hinge, and in his attempt the entire door shattered with such force that it chipped the paint on my bathroom door and walls. This wasn't the issue; mistakes happen. It took until March 1st for Fixer to have worked with another company (Ardmore Glass) to get my door replaced. They scheduled a visit for March 2nd. Nobody arrived. I was told there had been a mistake and Ardmore would be coming on the 9th. They came and determined they'd need to replace the entire shower surround, as there was no remaining door hinge. I was told by Fixer on March 28th that Ardmore expected to receive my new frame that week and that I could expect glass to be installed 7-10 days later. I said I could be available for install on March 30th, and was told the surround hadnt arrived yet and they'd let me know when it did. I heard nothing from Fixer until I reached out again on April 6th and was told on the 7th that my frame had 'finally' arrived. Weird how that happened the day after I pestered them. April 15th, Ardmore Glass came out again and took more measurements but installed nothing. May 1st, I reached out to Fixer AGAIN to follow up about the status of my project. May 2nd, I received an apology explaining that Fixer does 'not have a complete process for when elevated issues like this arise' and informing me that they were 'committed to making this right' for me. May 5th, Ardmore came out and installed my shower surround and glass, which I would have thought was the end of this nonsense but nope! Ardmore hadn't put any sort of seal around the glass, meaning that when I used my shower, water poured out all over my bathroom floor. I emailed Fixer yet again on May 10th to inform them of this issue. They offered to send a manager out to take the measurements for a seal and I provided those measurements myself. On May 12th, Fixer then said that because this was installed by Ardmore, it was their responsibility to resolve the leak, and that they could return on Monday, May 16th to fix it. I was unavailable that day and asked if they could come on the 17th instead; I was told Fixer would verify this time with Ardmore and let me know ASAP. At 5pm on the 16th, I had to reach out to Fixer to see if there had been an update from Ardmore, and I was told 'we would need to check back in with them. At this point we think it may be better to aim for 9am on Wednesday or Thursday.' I said either would work. The final and most completely ridiculous element was that then, the NEXT MORNING, Tuesday the 17th (when I had originally offered my availability and been told the above nonsense about needing to check back in with them) I received a text from Fixer at 8:47am that read "Hi Theresa- we're terribly sorry for the confusion. Ardmore is scheduled for Tuesday morning-we just heard back from them. If that still works for you, they will give you a call when they are on their way." I was given THIRTEEN MINUTES NOTICE of an appointment. Even attempting to cancel my Care & Protect membership, a service about which I had been really excited when it launched, was a joke. I received an email response that only read 'd' from the manager I'd been corresponding with on the 17th of May. It took until TODAY, the 23rd of May, to get an email back confirming my membership was cancelled. What a mess. read more

Charles did a great job installing my two ceiling lamps and 3 switches. Very happy with the service and the prompt communication.

Nate was wonderful: professional, knowledgeable and prepared. he disassembled a treadmill and packaged everything up so it could easily be reassembled after we move. he was quick too. We will definitely contact Fixer again to reassemble it and any other equipment we get in our new place. read more

I had a leak from my humidifier. They worked quickly and the price was great. Fixed good as new.

Eligio was incredibly thoughtful, meticulous and thorough in his work to help me get a pigeon (and what turned out to be baby pigeons under my rooftop deck. I cannot thank him enough for his help. I appreciate it!!! read more