After several quotes I decided to take my car to CID. They came the lowest, completed the work in less than a week, they did excellent work !!! Customer service was extremely curious and reliable, they kept me up to date on the progress and the final day of pick up. I am extremely satisfied and I would definitely recommend them to my friends and family and everyone that needs body work and paint . Thank you Omar & Juan read more

Requested quote was told I will receive one in 2 days. No response I followed up 4 days later and was told my quote is coming. 2 weeks later still no response. Found another place to give my business. read more

So glad I found Fix Auto in SM !although I have a friend from church who works at an Autobody shop in Vista I choose to come here because Johnny and the Cid family are an honest, friendly ,loving ,caring family who do their best to take care of their customers. This past Tuesday 2/25/25 was the 4th time I've been to this l business and for good reason. You see I had a severe brain injury and am considered mentally disabled so I'm so happy that this business doesn't try to take advantage of me like others would. Unfortunately keep getting hit / "bumped into" so I stay trying to keep my 2010 Tacoma "prime". Always FAIR pricing and great work! They have earned a customer FOR LIFE! read more

I've been coming here for the past 10 years, before it was associated with "fix auto"! The Cid Del Prados have been taking care of all my car problems from little scratches and dings like this, to car accidents, to brake changes, etc. Quick quotes, fair pricing, excellent service! 10/10 recommend. read more

Fix Auto - Body Shops Near Me - San Marcos, California

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Horrible experience. Save yourself the hassle and pick a different auto body shop. Initial communications were great. Dropped my car off on a Monday morning and was told it would be ready by Monday the following week. Insurance quote said it should take 3 days to repair. Well did not get a message until Sunday night that car would not be ready, waiting on the bumper. By the way they don't work on the weekend so why did I not get call on Friday? Called on Monday, then told oh just have to wait for paint to dry. By 10 am Wednesday still no call or car. So I called again and now there are 4 more things that need to be done....just a bunch of lies, false promises. They don't care about the customer and the hardships they cause by lying to customers. read more

Horrible experience. My vehicle was backed into so went to Fix Auto after my parents recommended this place. Of course the great service they received, that worker no longer worked there, Jose. My vehicle had the bumper and headlamp pushed in. When I first arrived to pick up my vehicle after it was supposedly ready, it was worst then when I left it. The light was still sitting inside, as if they did no adjustment to the frame and the hood was covering partially the headlamp and not sitting flush next to each other as the other side was. The bumper was reset from where it had dropped, but to my surprise they pushed out the other side leaving the passages side with a large gap. On top of that the bumper had bubbles in the paint job. Calmly and respectfully and in shock I said, "I'm sorry but this is not acceptable" and proceeded to explain everything I'm looking at and shocked they were not seeing it too. Nobody would have been fine with the job they did and frightening they thought the job was done. Instead I got excuses like "oh it's an after market light" and "lights never fit the same" and "my guy said the bubbles were already there," and went on to say, "But I'll have my guy look at the bumper because of the gap." The following week I came more prepared and borrowed a headlamp from my mechanic and glad I did. This time they brought the worker who worked on the car. He brought out some tool and showed how there was no frame damage. However I put in my headlamp and showed how there is something off and emphasize the hit was lower and pushed my lamp in and down. Pancho as they called him said "you weren't that hard," which he said several times and the other staff said "cars bumpers and lights are never the same after an accident." I asked "are you sure there is not any damage in the frame somewhere down here" as I pointed below the brackets that held the lamp. Pancho said "the only thing bent was this." Despite the issue with how the light was sitting and frustrated they were not taking accountability for their poor job I took my car back. On top of this when they brought my car back my license plate was bent up horribly like someone was mad. I points that up and Paco or Pancho said, "it was already like that. If you want me to fix it I will have to take it off." I said no thank you. I will do it myself. After, I went to my mechanic to return his headlamp and less than 30 seconds he pointed out the problem in the frame. Literally a steel bracket bent with a gap in it. When he pointed out both sides it was clear and obvious where the problem was. Either the worker didn't want to do the job, as it would have been labor intensive, or lacks the know how. Either way a horrible experience. No accountability or pride for ones' own work. Workers that don't seem to understand professionalism, but fine with mediocracy (which was worse than mediocre work the first time they tried to give me back my car). Never again. read more

Amazing customer service from Raul & Natalie, was always kept updated via text. Pricing was very fair. Quality work.., would highly recommend Fix Auto San Marcos . read more

Great service! Johnny and his family have always been helpful, courteous and do great work!

Appreciated the transparent pricing and excellent service. Alex was awesome! Stayed open 30 mins later just so I could have our car in time for our road trip tomorrow! Credit card is a 3.5% additional fee but they accept Zelle so all was fine! I recommend everyone to at least get an estimate from them as they were extremely competitive. (They even allowed me to pick up a part directly from the Tesla service center to avoid extra shipping time & charges). read more

I have been going to CID autobody shop for years. They are a family owned business and their pride shows in their work. I've taken multiple cars here after major and minor accidents, they always over deliver. As a car enthusiast, I recently had them build my s2000. It included a full body paint job, with custom body work. They did an amazing job. They communicated each step of the way and met the deadline. If you are looking for an honest body shop, look no further. read more

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Company never responded to my request for a quotation. After 3 days I called and spoke to a person that indicated that the manager was busy but would call me back with a quote, 2 days and still waiting. I will look for an alternative auto body shop. read more

Alex and Jonathon were both wonderful and could 100% trust with everything with the repair and were very good read more

Fix Auto - Cynthia Mayo Customer - Body Shops Near Me - San Marcos, California

Fix Auto was transparent in their explanation, updating the process, and getting the work done as fast as possible. Alex was the one who helped me throughout the process and he is very professional, honest and of course kind! Got this place recommended by my friend, I would recommend this place to others as well! read more

(I didn't get to post this review from months ago, but I'ma do it now since I have time!) When I needed parts installed Johnathan assured me that they can do everything for me. My Side Skirt, Front Splitter w/ Rods, Canards and my Rear Wing Spoiler. I was updated via text and photos with how I wanted my Rods and Canards installed. He even quoted me online for how much it would be and it was exactly that! Took only 1 day and a half since they were busy and I love the work they did to my car. I definitely came back here again for my next visit. :) Thanks Johnathan! read more

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Art and the crew at this body shop are courteous, professional, fair and honest. I would highly recommend them! read more

Fix Auto - Body Shops Near Me - San Marcos, California

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Great customer service, the office team was very attentive and helpful with my claim. They gave me a break down of everything I needed to do to get my claim going and finished my vehicle in 1 week! I would highly recommend this shop. read more

I've been working to de chrome my Mini Cooper and had done as much as I was capable of. I needed to have a front chrome piece and the handles replaced with black parts that I ordered. I found CID on Yelp and sent them a message requesting a quote. They were very responsive and gave me the best price out of 3! They did a fabulous job! My Mini looks so much better. Everyone at the shop was so nice and they even did an extra job that I asked about when I dropped the car off. I will always recommend this shop to friends and will come back any time I need work done. Thanks again, CID! read more

Fix Auto - Body Shops Near Me - San Marcos, California

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This is the second time my family worked with CID and they have always been AMAZING to work with. I'm very impressed with their works, customer service and friendly staff. They were able to accommodate me the and fix my car within short notice. Their price is very reasonable. I couldn't be more thankful for Johnny and his team! read more

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Went to CID Auto Body & Paint to get a quote to re-paint my Tacoma after being turned away from a different shop. I noticed their reviews on Yelp were all high and they did not disappoint. The turnaround time for the quote was very quick and efficient and the amount for the estimate was very reasonable, in my opinion. Johnny, Art and Juan were all very professional, quick to respond to calls and emails and were always transparent and honest when giving updates for my truck. I've had the truck back for a couple weeks and it looks amazing. This shop did great work and and the staff there sets a high standard for other Auto Body shops. I will absolutely recommend CID Auto Body & Paint to anyone of my family and friends. read more

Fix Auto - Body Shops Near Me - San Marcos, California

Arturo really went above and beyond with giving me a thorough estimate like I had requested. The service here is great and I will most certainly be getting my car fix here! read more

Like everyone looking for auto body work that will be paid for out-of-pocket and not thru insurance, I did lots of research to decide where to take my truck in North County for repair. I happened upon CID Auto Body in San Marcos as I was looking for spray-on bed liner. Their sister shop and neighbor on the block does Rhino Lining. I took my truck in to get a VERY large hole repaired in the bed leading up into the left wheel well. From the beginning calls with Alex at CID talking thru the quote process to the day I picked it up, communication was always clear and helpful. Alex kept me updated on his team's progress of the repair throughout both days it was in the shop. With the truck being a newer Ford, it's not just metal that they're working with, it's aluminum in the body so welding takes extra skill and precision. Not only did CID display top rate service, they offer market competitive pricing. And to make my life easier, once the repair was complete, they took next door for the Rhino Lining so I didn't have to make multiple trips. I'll be using both CID shops for any Auto Body & Accessory needs I have in the future. read more

I've had my Mustang for 16 years. The car was the 40th Year Anniversary model of the Mustang so I did my best to take care of her. Yes, my car is a her. She is beautiful and definitely has an attitude. I stopped driving her when she hit 95K because I didn't want to go over 100K. She sat in my garage and I would start her up from time to time. I even thought about selling her but she is hard to break up with because she still runs like dream. Smooth and fast. I decided after I retired, yes Im an old guy, to see if I could do some modifications on the car. I kept seeing this new color gray the new cars were sporting and it looked great. I had to go to a car dealership to get this particular gray color code. I looked around and requested quotes from several auto body shops in my area. I had several offers to paint my car but I didn't want to pay an arm and a leg to get it done. I received a quote from CID's Auto Body and was impressed by the quote given to me. Now I'm the type of guy who likes things done correctly the first time. I wanted the entire car painted inside and out. I wanted the engine compartment, door jams, trunk, side panels, etc, etc, painted professionally. I met with Johnathan who assured me he could definitely match the color I requested and paint the entire car for a very reasonable price. The price quoted was very reasonable. I actually thought the price was to reasonable. I figured after the company got my car they would fluff the price. Johnathan throughout the whole process maintained the price he gave me. Wow, a company that stands by their word. It's great to see there are companies out there that still believe the customer is right. CID's is that type of company. An O.G. in the business. I gave Johnathan my car and kept my fingers crossed. Johnathan kept me informed throughout the whole process. I have numerous pictures of the car being dismantled and painted piece by piece. I was truly impressed. The paint job also came with a lengthy warranty. The day I picked up my car I was in amazement. She was beautiful. The paint job was awesome. The shine and the color were perfect. I later found out that Johnathan's father, Fernando, painted my car. This guy can burn. My car truly looked amazing. It brought a tear to my eyes but then I realized the area where I was standing was a little Dusty and that is why I teared up. Dust will do that to you sometimes . I was so pleased with the job CID's Auto Body did for me. I've had so many offers to buy the car but my girl isn't for sale. If you want outstanding work and professional service you need to go to CID's. This place will take care of you. Thank you Johnathan and Fernando the G, for doing such an awesome job. You definitely have a customer for life. read more

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My husband and I recently took our 2020 jeep Cherokee in because of a self-inflicted accident. There was body damage and paint damage. We checked three other body shops for estimates, and since was very competitive. Even though they were about $150 more than one of the least shops, they offered the shortest downtime without a car and the customer service was superb. And when I say customer service was superb, every interaction from my first phone call, to meeting them, to updates on the car, to picking up the vehicle--amazing!!!! The car looks as good as new and was done in three days. We will definitely recommend any using this shop again. Thank you so much for making this easy! read more

Fix Auto - Jeep damage - Body Shops Near Me - San Marcos, California

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I chose CID to have a bunch of scratches buffed out on my minivan due to their excellent Yelp reviews and I have to say I was not disappointed. They did an excellent job- not 100% like new but it still exceeded my expectations, after having it carefully explained to me what was possible due to the extent of the damage. Their customer service was exceptional too. Highly recommended. read more

This shop has done work on my mini van once and twice on my pick up truck. They are very prono & communicate well with us.

What an awesome Experience! Arrived to the area yesterday evening, and identified that my auto needed some body repair. I contacted Alex and we set up an appointment for 10:30 AM at about 9:00 AM. I arrived 15 minutes early and was immediately scheduled. Alex took me with him when he reviewed the status of my car, and immediately I knew "Fix Auto San Marcos" was a special customer oriented business, as he looked over my car he noted that a bracket had broken. I would not have known, except he took the time to point it out in detail. This is where the value of the service began, the bracket replacement price was less than $20 plus the labor to install. This value continued as they did the project, along the way they needed a couple of rivets, which could have put the whole thing "on hold", but they found a couple without delaying the job. As they started putting the car back together they took the time to check everything and even found another bracket that was broke. A new replacement would cost over $1700, but as they looked at it, they suggested using an alternate repair technique, which was about $100. Along the way, I was kept appraised in detail of the project status verbally and with pictures, as appropriate. I would recommend "Fix Auto San Marcos" to everyone. read more

I rear ended a Jeep in rush hour stop and go traffic on the freeway. I drive a 2002 Audi TT convertible which is a great car but no match against the rear end of a Jeep. Insurance totaled my car and paid me out approx. $10k. Unfortunately, personal circumstances necessitated that I had to repair my Audi vs. buying a new car. Now I had to find a body shop that would work on a salvage car. I located Fix Auto - San Marcos and worked with Alex Arredondo. Alex was amazing from start to finish. He asked me to send photos for a quick evaluation to determine if they would be able to work on my car. His turnaround time to advise me he could fix my car was within hours of receipt of my pictures. My car had been towed to another collision shop associated to my insurance carrier, so I had to arrange for my car to get towed from there over to Alex. My insurance company handled the situation, and I expected the car would be towed that same day. At the end of the following day, Alex followed up to tell me my car had not arrived yet. I confirmed with my insurance that it was due to be towed to Alex the following day. I must note that I was impressed by Alex's attention to the situation and his communication to keep me apprised of the status. I met with Alex on June 1 to do a walkthrough and discuss damages and costs. There was a lot to unpack and digest! He was very sympathetic to my situation that my car had to be fixed and I had no choice but to ensure it got fixed. The original collision company quoted around $7800 but they had not done a teardown to see the entire scope of work that would be required so it was a bit of a sticker shock to be quoted $11.5k but Alex was thorough and explained every detail to me in easy-to-understand language, specifically pointing out what was damaged and what that damage meant overall. He explained the pros and cons of every decision. He explained that he would work at finding refurbished after-market parts wherever he could to help save costs (I expected this for a 21-year-old car). I also wanted assurances that my car would be repaired to "good as new" condition. Fortunately, I had a loaner car from a friend, so I was in the position to be able to wait it out while parts were being sourced. Alex went online daily to search for the elusive parts necessary. He kept me updated constantly about what parts were found and what parts were still being sourced. He told me some parts would come in but in unacceptable condition and he had to return some and keep looking. It took over 7 weeks to locate all 16 major parts. I am eternally grateful for this diligence on Alex's part because I know most other companies would have thrown in the towel after 2-3 weeks and would have told me the parts were unavailable so the car could not be fixed. When I picked up the car, I was so excited to see that the repairs and body work were 5 star all the way! There was nothing that indicated it had been in an accident at all - it was "as good as new"! The paint matched perfectly and they were nice enough to give me a little touch up paint for my future needs. Even better, the original quote held up (in fact, it was $250 less than originally quoted) which tells me they know their stuff, no surprises, no bait and switch. I did have a follow up issue with my check engine light getting tripped and Alex was super accommodating telling me to bring it in immediately. It turned out to be one last damaged part that slipped by everyone's awareness. Again, it required a lot of time to source. It took about 6 weeks to locate, and Alex delivered the same attentiveness, and the team was just as efficient for the rework. I did not know that Fix Auto was a chain and there was a location within 5 miles of my home. Somehow, I ended up in their location about 15 miles away but my experience with Alex and the Fix Auto Team in San Marcos was so exemplary and 5 star that I would take my car back to Alex's location rather than the convenient location by my house. Alex and the rest of the San Marcos Fix Auto team treated me with the best customer service, provided the best communications and updates, and their work was so outstanding!! Everyone who saw my car repair agreed that my car looked fantastic in every way. I cannot thank Alex and Fix Auto San Marcos enough. All I can do now is submit this review so everyone looking for a collision body repair shop will know that there is no need to look any further than the team at Fix Auto San Marcos. They will treat you right, give you a fair price, repair everything with perfect quality and attention to detail, and they will stand by their guarantee, no questions asked. read more

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And now Jonathan goes on to tell me that because of my aftermarket wheels, the vehicle took much longer, but I was even able to see my vehicle with the new wheels before I left on my trip, which obviously shows the lies that this shop continues to say without regards read more

Fix Auto - Body Shops Near Me - San Marcos, California

Outstanding job on my Mazda 3. My bumper and deck lid look good as new. Very responsive on Yelp and provided a competitive quote. Happy to give to our local businesses. Thanks again! read more

Excellent work! If your looking for a honest auto body shop that does excellent work, this is the spot. I had a large ugly dent in the rear of my higher end vehicle and the repair was amazing. No sign of the dent, perfect color match of the paint, and all the emblems were replaced like new. read more

My car collided into a wall and front bumper grille and emblem were damaged. After a few quotes I decided to go with CID auto, which offered most reasonable price and schedule. Arturo and his team are very professional, thorough, responsive and has done great work in timely fashion. I'm very satisfied with their work and would not hesitate to recommend them to my friends who needs body work. read more

Terrible service! Took my car there today for an estimate for auto body work and immediately one of the staff attempts to bully me into explaining what happened and if insurance will be covering the costs. Even though I have the cash to pay for a repair (with an HONEST) estimate, he didn't care. He said he'd need to take the car apart LOL. There is a dent on the drivers side - both doors, nothing more. The car is in perfect condition otherwise. Anyway, I would recommend steering clear of this place! read more

Great place to have automotive repairs. Had front panel repaired on Murano fixed and it looks like new. Just had side mirror fixed - cover broken off - but Jose popped it back on so I didn't have to replace mirror. Thanks so much! read more

Alex was friendly and very helpful. He was knowledgeable and kind. I would recommend him and this place. Work was done quickly and he made sure it was to my satisfaction. Very appreciated. read more

Great company with excellent customer service!! Alex was especially kind and professional!

Took my car in to have repairs done due to an accident. The staff were very friendly and helpful. The workmanship was excellent. I highly recommended this business for anyone looking for a great body shop. read more

My car got some side scratches and I took my car Cid Auto Body&Paint they did a great job. My car looks nice! I recommend this place to fix your car, if you live around San Marcos neighborhood easy to reach them. Thanks read more

I used this body shop in May 2023. From my first contact via phone call to my car being repaired and returned I found this business to be professional, friendly, and empathetic, especially my consultant, Arturo Torrez. My vehicle was delivered in the time frame promised and they seamlessly handled insurance claim details. Though I hope not to need this business again I definitely would use them again. read more

Those guys rock. They fixed my old Nissan 350z and turned into a nearly new car. Jonhattan sent me pictures during the processes and was double checking with me all the time if everything was ok. They even delivered the car to my work. Price is good but the quality is even better. Fixed side fender, painted black door handles, painted black reflectors , fixed lip installation and painted it, buffed the entire car, detailing inside and outside for 1000$. read more

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I'm an idiot and hit a large pole in a parking structure. I felt the most confident with working with CID. They had a great price, fast turnaround, and got my truck looking like it never really happened. read more