I had such a great experience with Dent and Scratch Pro. From start to finish. They gave me a quote over the phone/email after sending them pics, got the work done in 2 days, and never made me wait more than 1 min. They text, they call, they return messages - they are just communicators! Which is very hard to come by these days. Great ownership; great management. George did the work on our vehicle and his work is excellent. I'm going to refer my friends and family here! read more

Several weeks back, my hood was clobbered by something on the 15. Now, I don't know what it was but I know where it came from. The truck in front of me kicked something up on the ground and the object flew into my car with such force, it was a miracle my windshield wasn't shattered. I knew there was damage, not just damage but major damage- the kind of damage that when you look at it, you still remember the epic sound of whatever object it was smashing your car. So, I had to get it fixed immediately. I decided to not open a claim with my insurance. You either pay with time or money. I don't have the time to be without a car for days, deal with adjusters, etc. Since I was already getting bodywork done, I figured I would ask about other cosmetic repairs. If the price was right, I would do it all at once. I emailed a few mobile places but they all responded they couldn't do the work. I had to bring it to a body shop. I imagined my car being there for days- that simply didn't work for me. Well, Steven was the only company willing to come out, give an estimate, pick the car up from my house, bring it back to my house, and truly not inconvenience me at all. All through email, I told him I had one weekend I could be without a car and he was onboard with getting the work done that weekend. Gabriel picked up my car on a Friday afternoon at 5pm and as promised, the car was returned to me Monday morning at 7:15am. The work is amazing. The color match is perfect. You can't tell anything happened and the memory of the loud BOOM is slowly fading. The price was perfect but even better than that, I truly was not inconvenienced at all. When can you ever say that regarding car repairs?! I highly recommend this shop! Thanks Steven and Gabriel! read more

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An hour and change I'll never get back. At 12:45 PM I call to see if I can come by for an estimate. "We close at 2:30 today" "I'm 20 minutes away" "See you in 20" ... 20 Minutes later ... Arrive. Shop locked up. Another guy waiting. Same experience. Call number. Text number. No response. Wait for 25 minutes. Drive home. Such fun. read more

Brought my Subaru in to get side scratch fixed and blended for a fair and reasonable price. George took great care of my car and even wet sanded out some scratches on the other side. Great crew and would use them again. Thank you! read more

Stupid is as stupid does.... these idiots should be arrested if these are their actual prices! WARNING: 4 or 5 STAR REVIEWS from this place were likely written by friends, family or themselves... I was out checking tire prices and stopped in this place to get a price to do some very VERY minor light scratch repair, 1 ding so minor I didn't even see it (they actually pointed it out) and 3 rock chips the largest being 1/4 inch wide. I also pointed out a previous repair where the paint needed to be blended a little better. Now, I actually know the value of these exceptionally small lightly apparent cosmetic defects but though... "What the hell", I have so many other irons in the fire, I'll bite the bullet and have someone else do this one. Expecting a high estimate in the $700. - $900 Maximum range, these clowns quoted .... are you ready for this? Between $8000.00 and $10,000.00 dollars. If you are STUPID ENOUGH to go there... well I guess you deserve what you get! read more

Dent and Scratch Pro - San Marcos - The person submitting the review - Body Shops Near Me - Escondido, California

Brought my truck here after it got scratched pretty badly on the side and Junior made a great repair that I was happy with. When he was done, I couldn't even tell it was scratched! He was friendly, professional and accommodated me on a day that he was already booked. I really appreciate the great service. Thank you! read more

Fadi and his crew are quality. I could not be anymore satisfied with their work. My truck is a 2005 Toyota Tacoma, I'm the 2nd owner. My girl was peeling and looking beat up. After hours of research, quotes, and conversation, I found active auto collision to be the most honest and financially reasonable. I was shocked at how sparkling brand spanking new my truck was. They really went above and beyond my highest expectations. I will recommend anyone to Fadi and his crew and am a customer for life now. read more

Dent and Scratch Pro - San Marcos - My brand new 2005 Tacoma again! - Body Shops Near Me - Escondido, California

So, I am one of those people who are SUPER skeptical about reviews on any place. I make sure to really read reviews before I go to said spot. Well LET ME TELL YOU. About a week and a half ago I had someone back into me. So I decided to start looking for an auto shop. Everyone knows an auto shop can be a huge hit or miss. This place is a huge HIT. Every employee here is super nice and helpful. They got right down to the inspections and even went out of their way to talk with my insurance. I couldn't believe how smooth everything was. They gave me an estimate on how long it would take, and they were right on the dot. I got my car back I'm less than a week. The owner even offered me a ride to the rental place, which was very sweet. The whole crew is amazing, and kept me updated throughout the process. If you are a picky person like me, please take this into consideration. It takes a lot for me to even want to write a review, especially a good one. You need frame repairs or even paint done, this place needs to be at the top of your list. This place is SINCERE and ROCKS like no other. read more

Dent and Scratch Pro - San Marcos - Pictures I took when I dropped my car off to when I picked it up. - Body Shops Near Me - Escondido, California

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Quick at responding fair prices and went above and beyond getting a scratch and dent out! Thanks

Had someone scratch the side of my car and the manager there was very detailed with informing me of the service and quickly got my car in and fixed to new again! Highly recommend. All my parts that were fixed also comes with lifetime warranty and the manager was very flexible with working with my tight schedule! read more

Shout out to my man Abraham the manager. I came for an estimate with my Mercedes Benz C300 for my rear bumper, Abraham gave me a good deal and explained the process; these guys know what they are doing I'll be coming back soon for other work on my other cars. Highly recommend Dent and scratch pro San Marcos. read more

I was quoted to paint and buff the entire side of my car because of a few scratches from a side swipe a few months ago. George assured me he would paint the scratches and buff out my door to get the car looking brand new. Both my partner and I believed we were leaving it in good hands. When I went to pick it up, a large scratch was left unpainted and they said that I did not pay for this service when both me and my partner were present when he agreed to fix up the car. Unacceptable. Make sure you ask every question so you know exactly, down to the scratch, what you're paying for. Also, this review was originally posted May 18th, when I first picked the car up but in order to get a complimentary polish and a second look at my (not fully serviced) car, I was specifically asked to remove the review. read more

Junior took in my BMW on short notice, and he was able to replace my front bumper with a reasonable quote. He took great care to fix up my car and his work is immaculate. There was good communication from this business all around, and I would definitely recommend!! read more

Walked into this place with our car's bumper just hanging. Larry the manager walked up to us, we told him the problem & Larry had his dexterous employee Alberto jump on it immediately & the work was done in less than 15 minutes. Larry's hospitality and genuineness won us over & I'm brining my own car here in the coming weeks for some dent repairs as well. Good price, good work, good vibes, good people. read more

Dent and Scratch Pro - San Marcos - Larry the manager won us over with his genuineness - he had Alberto fix our bumper in 15 minutes with an unbelievable price :) - Body Shops Near Me - Escondido, California

I have recently gotten my vehicle serviced here. I have an after market carbon fiber hood and the clear coat started fading/peeling. I initially brought it here and asked for an estimate. The owner Steven was very kind and helpful. So I decided to get my carbon fiber hood restored that same day. The process and wait time was very reasonable. They got my hood restored fast! Once I saw the results I was AMAZED!!! My hood came out looking like brand new. I am a very satisfied customer and do recommend anyone to get their vehicles serviced here. HIGHLY RECOMMEND! read more

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BE AWARE OF THIS SHOP!! Brought in my car there to be painted, they over-sprayed (running paint) the bumper, fender and 2 doors they also sprayed some paint to my wheels, windshield headlights and the paint have a lot of dust incorporated to the paint, I think TIJUANA body shops do better paint job for a lot less money. They gave me lifetime warranty on the job not going back to be fix since they did a terrible job the first time I don't wanna imagine how it will come out again if I bring it back to them. Will need to take my car to painted to a professional shop and pay again thanks to Accident pros San Marcos ca. read more

Jorge did a great job with my car! I'm overjoyed with the work done! I hit my car on a parking post and they were able to bring out the dent and fix the deformed metal and give it that new look. Thanks for the great work! read more

Dent and Scratch Pro - San Marcos - After - Body Shops Near Me - Escondido, California

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Great experience overall. Super quick and easy to work with George. Very helpful and quick responses from everyone who works there. My car needed a bumper replacement and they were able to get it fixed in less than a week for a decent price. Would highly recommend. read more

Any time it comes to automotive repair, I'm sure customers can be leery to the quotes and estimates received by their shops. Now I had no reAson to be but things happen. As this transaction was actually done through another business, this was not your typical contracted work. So I was quoted x amount of dollars. I was good with that price. Upon completion of work, I went in to pay and noticed some things are were Not done. Long story short the communication throughout the process was subpar. Upon completion of the second round of repairs, Never once was there notification that this would increase the quote. I went to pay and was told a higher amount. This was never communicated. After an exchange of words with upper management/ owner, he explained and made things right. This is were they earned their 5 stars. Sometimes things don't go a smooth as you want but a business can make you a customer for life when they make efforts of customer service. read more

Awesome work with the most reasonable prices around! I scratched the side of my mom's bumper and was told by other establishments that it would have to be replaced, which could cost upwards of $1,000. I went to AcciDent Pros and the owner Steve was extremely friendly and told me that he could paint the bumper to look brand new for just a few hundred dollars! He was extremely friendly and informative, I was highly impressed with the great service and the low price at AcciDent Pros. read more

Great pricing, service and turn around time for body damage on our Elantra. George and Shay are the best!! Very happy.

I took in my truck when I found out it was crashed. They took awhile the truck was in bad shape but overall happy with the result. All employees were super helpful, Jorge really gave me an affordable price and If anything happens I will come back to them. read more

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So I was kind of on the fence of leaving a review due to the unprofessionalism I was given. To me as a customer first impression is everything and this company absolutely hit it out of the park with providing a complete disaster rollercoaster ride of a first impression. To begin I took my BRAND NEW vehicle in to have a pretty bad scratch on the driver side door removed , Abraham who I assume is their store manager quickly pointed a few scratches that he said he could get out and was willing to do it for free ( I know sounds like a good deal right) so a few day later I dropped my vehicle of and was told they were going to need a minimum of three days to complete the job. The day after dropping it off I received a call from ABRAHAM saying the job is done and everything looks great. At this point in the service everything seems like smooth sailing nothing could go wrong, I ended up picking up my vehicle around the evening when it was already getting dark so obviously to notice imperfections on a black vehicle at night Is damn near impossible without a source of light. The day after picking up my vehicle a co- worker of mine poinTed out the damage shown in the pictures I provided in this post. There was bad swirls all around my vehicle , compound materials literally splattered all around my vehicle that was never cleaned up, these guys were so unprofessional they didn't even tape up any of the plastic trims which allowed the buffing pad to spread and burn the chemical in to my trim WHICH I HAD TO FIX. I called Abraham to explain to him why the trim and swirls on my vehicle and damaged and all he had to say was (my guy must have forgot to apply the last step to remove the swirls and tape the trims) I mean this guy even blamed the weather for his employees incompetence. During our conversation he requested I return the vehicle and that I tape the trims to prevent anymore burn marks. My point that I'm getting to here is if anybody is looking to have any deep or light scratches removed this would not be the place to go to as it took them a month to have a detailer come out to my home too fix their mistakes. I honestly really hope no one experiences the headaches I had to go through in order to get my car to looking like it originally did before I took it in. Save your money and go else where. read more

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Despite the Covid pandemic my Honda CRV was inspected and the front/rear fender repairs priced right away. George did the work exactly as agreed; the work was finished early afternoon the next day. Honda's metallic gray paint matched the original exactly. Recommended. read more

Abraham was very helpful and friendly and answered any questions that I had and I was given a very fair estimate and and would definitely do business here in the future. read more

Just got my car back. It looks amazing. Abraham went the extra mile. Looks fantastic. Great customer service and communication. Highly recommend read more

Abraham was so cool and sincere about helping me out. I can tell these guys really care about their customers. Also their work was flawless I'm definitely coming back here for all of my vehicle repairs. read more

Great customer service, super quality work with very reasonable pricing. Abraham gave me a quote which beat 2 other quotes that I got in San Marcos. Provided with an estimate in 10min and repaired the car in one business day. Offered late pickup as well without any hassle. read more

From start to finish - estimate to completion of body work - I am very pleased with the quality of work. Abraham was awesome, honest and professional. Thank you for making my car pretty again. read more

Just picked up my daughters car and it looks brand new! Her 2005 4Runner was side swiped while parked. Abraham helped guide us through processing the insurance claim and was able to work directly with the insurance which made it easier on me. His team not only repaired the damage to the passenger door, lower back quarter panel, bumper, and running board but literally repainted the entire side of the car so that everything would blend well. In addition, they fixed her foggy, old, headlights at no charge so they look brand new as well! Abraham is communicative, straight forward, and professional. Recommended these guys hands down! read more

I walked in for a quote for a scratch on my car and the gentleman helping me said he could fix it in a few minutes. I was skeptical, but true to his word the job was finished in less than 10 minutes. I couldn't be happier!!! read more

I went to Abraham today for a quote on some hood damage. He was quick and efficient. He even took care of a small area while I waited! Thanks Dent and Scratch Pro! They really care about their customers. read more

Thank you junior for fixing my front bumper and making the whole experience really easy and great!

Outstanding. Especially John and Nathan. You can tell those two take pride in their work! What I like most is that they were excited to update me at every step/stage in the process. They not only measured up but exceeded expectations. The work they did was fantastic. Not only did they do a great job, but at a great price. They're probably one of the best small businesses I have dealt with in San Diego. I would rate them "10" stars if I could. read more

Steve and John were professional and very nice about answering my questions and concerns. I had 6 different quotes previous to coming to this shop. John and Steve were the only guys who knew treated me with respect and were not condescending to the fact I was a woman. The previous shops were disrespectful and when I asked questions were not helpful at all. I highly recommend this shop for the quality of work and customers service. Thank you John and Steve read more

Shay (the ownwer) always taks care of all our trucks needs. My husband has been there a few times and everytime he comes back happy . Junior was a big help and you can tell these guys really care about their name with quik responses honest quotes and great quality work read more

Abraham took great care of me...no appointment and got me in quickly and did a flawless job on my headlights. I would use them again!

When you talk of a scratch Pro, look no other than Dent and Scratch Pro. Abraham is the real deal. The guy knows his craft. Thank you for the professional and timely service. read more

Had some repair work done here a while back and was very happy with the work. From the estimate, to the turn around time, to the work completed, everything went smooth. The staff is friendly and helpful and I'd recommend this shop to anyone in need of prompt and professional repair work. read more

I am really grateful to Shay and George for taking a good care of the scratches on my Honda Fit. Great service and repair. George did an excellent job and, the cost was according to the services they offer. I would definitely recommend them. Great job, guys. read more