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    Five Stars Auto Sales

    3.0 (2 reviews)
    Closed • 9:00 am - 7:30 pm

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    CarMax

    CarMax

    (158 reviews)

    We purchased a vehicle from CarMax and our salesman was awesome…read more The integrity of the service department is where we had issues. We ran into a TPS issue the day after we took the car home. We took it back a couple occasions. It would be reset for a day or 2 and we would wait to get scheduled again for the problem. Eventually, we were told that they couldn't get it fixed and we needed to take the Car to Volkswagen for the repair. We were told we needed to pay for this out of pocket. Needless to say we never took it due to the time it takes and being without a vehicle. A year has gone by and come to find out there isn't even sensors in the tires. When purchasing your vehicle make sure that service area does what is promised. How they could not have known there wasn't sensors is beyond me and frustrating to say the least.

    I told Debbie that this experience has made me not want to use Carmax in the future and that it has…read moreactually made me regret buying this car. I have bought several cars from Marla's and it's has never been easy but never this difficult. Maybe if I would've found a car with less issues I wouldn't have had to go through the system. I also told her that my experience with Carmax cars is that you buy them and then it's like an Easter egg hunt to find out what's wrong with them before the customer has to actually pay to fix what's wrong with it. In my mind they should be fixing it before they're selling it. I've also was told several times at serval points that a manager was supposed to call me. I did have one call me yesterday from "no caller ID", I did answer, but he did not answer back. So then he ended the call on me. Then he never tried to reach out to me again. Anytime a manager has supposed to have called me, they do not. They waited till the very last minute to tell me that my car was not gonna be finished for the day and that they could not get me a loaner car. Mind you I've had this appointment scheduled for them to have the services completed on my car for a while and they've had my car from 8 AM to 5 PM.

    Proclean Auto Wash - This is a pic of the car wash from Google Earth

    Proclean Auto Wash

    (2 reviews)

    A few months ago I was getting a little concerned .. when I would pull up.. the trash cans were…read moreoverflowing .. trash everywhere .. the equiptment was in bad shape etc.. BUT .. I am happy to say that that is not the case anymore. . and it must have been in early November when I first met Bethany .. an employee who is a hard worker and takes pride in the company she works for and the job she does . The car wash has done a 360 flip from where it was headed .. thank goodness.. and the credit truly goes to Bethany .. she is there quite a bit now .. she's always fixing something- she makes herself present and she is open to listening needs of customers . Her pro active approach to making everything as good s possible is felt and appreciated by all of us who use this car wash frequently .. if your a patron to this car wash .. don't be afraid to tell Bethany how great of a job she has done .. if your an employer of Bethany.. she is a role model for future employees and definitely someone who has your best interest in mind . I almost stopped going to your car wash and am so glad you guys made the right decision and hired her! Thank you

    These guys are great accidentally threw away.My bottom dentures, in these folks came out and helped…read moreme look through the dumpster.We didn't find them, but the gesture was wonderful.It's nice to have great customer service and people be willing to help when you need it.Thanks , you guys!!!

    Five Stars Auto Sales - usedcardealers - Updated October 2026

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