Five guys is the epitome of excellent food and customer service. The cashier Lauren was extremely helpful and made my experience truly wonderful. For the short time I was there, I was completely carefree. I felt as though I was floating in the clouds looking down at all the foolish people eating at Chipotle next door. I received my food quite quickly and enjoyed a delicious bacon cheeseburger and some Cajun fries. Everything was exactly like how I ordered it thanks to Lauren for her one of a kind talent. It was exquisite. Lauren is the kind of person you need in a business. A helpful smiling face that makes you feel welcome and cared about. She deserves a raise. read more

Good service and food whenever you're looking for a tasty burger and fries or even a shake (for those with peanut allergies, please be aware the fries are made w/peanut oil) located in the Temecula area. read more

So, I love the burger here but didn't really feel like it. It was July 4th and there weren't a lot of choices for lunch so we thought, lets get something else ? 1) Grilled cheese: I'll give it an ok, but at least the bread wasn't a burger bun, could have got any of their normal "fixins" on it. 2) BLT was a bacon lover's dream, it was on a burger bun but 70% bacon, then a sprinkling of lettuce, tomato, etc. all the other stuff...uh, it was indescribable crispy wonderfulness. I never thought I would say I had TOO much bacon but the ratio was overpowering...again not complaining just saying. Cajun fries rule as always though a tad bit on the salty side. PORTION was huge. We asked for hot sauce and they were generous with a few containers of Franks red hot sauce. Service was outstanding and several of the employees asked if we had everything we needed. read more

This 5 Guys was delicious and affordable as most locations are. I ordered a Bacon Cheese Dog and Cajun fries and they were cooked to order and I was out in less than 10 minutes. Prices are affordable at $7-$15 depending on what and how much you order. read more

For $30 dollars for two bacon burgers that they use Mac cheeses on this place is a joke save your money and go to in n out lol waste of money and time and you don't even get fry's lol read more

Tried it again. Fucking Antarctica in here. After the snowball fight and frostbite we went to the habit. Seriously why so damn cold. Ridiculous. read more

Oooooooooooooh, baby. This the spot. Five Guys never fails to deliver. Specifically speaking, this spot on Temecula Parkway is friendly, courteous and goes that extra mile for you. Pure 5/5. See y'all again. read more

ABSOLUTE WORST PEOPLE IVE EVER MET. They don't even know how to manage there own store. Honestly I've never met a company in Temecula that was rude but geez. I'd rather drive from pechanga to the five guys by the mall they are respectful and can always help you out. This 5 guys isn't half as good and doesn't even respect therw own consumers, do better! read more

The food was excellent as always. However, the temperature in the restaurant was so cold and uncomfortable! Several people walked out and the rest of us ate really fast to get out of there. We asked them to adjust the temperature but they said there was nothing they could do. read more

So five guys burgers yea there good , but you guys not have shakes with peanut butter chocolate / ( should be hit fudge) with EXTRA MALT!!!! Look if you guys get rid of your malt and shakes it will be a sad day just got one today and I want to say thanks for making me the perfect malt!!! Thanks again read more

Five guys is great but this location is trash. Wish I could give 0 stars. They left 4 of my 8 toppings off of the burger even though there were 7 people on the line working. Would never come to this location again, nor would I recommend to a friend. read more

This Five Guys is consistently good. From customer service to the prep and serving of the food. A truly friendly and mindful staff. The burgers and fries are cooked while you wait. It takes a little while but it is definitely worth the wait. For those who love fries, one regular serving is really enough for two! They are served in a cup and placed inside a paper bag. Then they throw in a bunch more on top - awesomeness! There are many adds for the burgers at no additional cost, so you have a variety to choose from. I ordered the Little cheese burger all the way with a side of regular Cajun fries. As previously mentioned you get so many fries that the smaller burger is actually just right - especially one that is cooked up "all the way". The soda machines are the newest self serves that have the touch screens, allowing you to choose from multiple soda offerings. If you are hankering for that freshly made burger and fries - give them a try! read more

Five Guys - Cajun fries and a cold Coke - Burgers Near Me - Temecula, California

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They will mess up your order. Every time. Doesn't matter how much you specify or break it down. It will be WRONG. I've ordered at least 5 times and every one of those times it's been wrong. read more

I walked in at 9:59 and realized you guys closed at 10 but just wanted to confirm it with the employee sweeping. I completely understand and wasn't gonna be that a-hole that orders food the minute you close, but you don't have to be a complete dick about it. Someone needs to train him again on providing good customer service. read more

It took a while for Five Guys Burgers and Fries to grow on me. Started back when I was in OC and tried them for the very first time about 6-7 years ago. Right from the start I realized it was different than In-N-Out. Not better, not worse, different. Sometimes different is a welcome thing, although we probably frequent In-N-Out by a 8 to 1 ratio. For every one time we've eaten at Five Guys we've eaten eight times at the other. The reason for this is because "In" is more consistent and lower cost. However...... Five Guys serves every burger (except the Jr.) as a double meat patty. Nice. The patties are bigger, and so are the buns. You have more choices for what you can put on your burger. I just had my last one with mushrooms, chopped raw onion, mayo, none of which you can get at "In." I think the fries at "Five" are better, Way better. You get "free" roasted peanuts in the shell at the Guys. Free in quotes because you pay more for the meal here so they are not really free, just factored into the pricing. But my wife and I DO like the peanuts while waiting for the food, so no complaints there! On the downside, they do cook the meat to death and the bacon is paper thin. I would probably rate them lower than 4 stars just for dry beef but if I pile enough stuff on it I'm usually happy with my meal. read more

So I get a call from my son and he ordered online at Five Guys. The guy behind the counter serves up the wrong order and walks away. Hmmmm? Is this how you treat a regular customer or for that matter any customer? So I called and asked for the manager to straighten this unfortunate situation out. Dave the manager on duty picked up the phone and did a great job with SERVICE RECOVERY!! He listened to the issues and took ownership for the problem. He asked if I wanted to file a complaint and I said "why do I need to do that when you have already solved the problem". He apologized multiple times and said they would make good on the order. He also said he would counsel the cook. Thanks Dave for being a standup up guy and taking ownership. Five Guys is Lucky!! read more

We were a huge fan until they changed their meat vendor. We arrived one day, ordered our burgers and took one bite and mmediately noticed the lack of beef flavor. We knew something was wrong. I asked management what the heck happened. They informed me that corporate has changed the meat supplier. They were surprised and mentioned that we were the first customers to actually notice. That was shocking to me because the taste of the burger had completely changed. Normally, Five Guys has a well-balanced burger. Full of flavor, nicely cooked with fantastic add ons and the fries are always perfect. Plus you can't pass up the free peanuts. But if the meat color is white/pale prior to cooking, how could there be flavor. :) Sorry five guys you will sadly be missed.... read more

The employees were not changing gloves while they were touching the cooking top, correcting masks and even one of them was eating the french fries with the gloves on. Nobody is really wearing mask correctly, not covering nose and mouth. I am not sure if it is mandatory for them to wear but one of them was not wearing mask. It took about 20 mins for one burger to come out. Buns and other ingredients were seating for at least 10 mins until the patty is ready. So it was not warm on the outside. read more

I first heard about this place because friends were comparing it too in-n-out. They heard it was better... So I had to find out for myself and NOPE! Not even close. If I wanted to pay $15 for a combo and be disappointed id expect it to be at a full service sit down restaurant, especially at these prices. Double Double is still #1. This place isn't even competition. Also soggy fries are gross and that's all this place serves. read more

My first time at a Five Guys was down in Carson and, well, the experience was underwhelming. I'd written off Five Guys until this past weekend when, faced with limited choices, my girl friend and I popped into this Five Guys. What a difference! I should mention I was back to eating clean until Five Guys pushed me off the wagon. I had the regular bacon burger and Cajun style fries. I wish I would have remembered that the "mini" or junior would have sufficed at a single patty. Nevertheless, I succeeded in eating my entire double patty bacon burger. The. Whole. Thing. With a fair amount of Cajun style fries on the side. The burger was so much better than I remembered. The Cajun fries were as good as I remembered. Still struggling to get myself back on the clean eating wagon but it's hard with the memories of Five Guys burgers and fries haunting me. read more

This location just opened for business and it is consistent with every other Five Guys I have visited. Five Guys has great burgers and you can design your burger how you want it since they have several toppings to choose from. I also enjoy their Cajun style fries. Although it is a bit pricey, you have to consider that this is considered an upscale burger restaurant compared with the standard fast food burger joints we're all used to in the area. If you have a smart phone, you can download the Five Guys app, and place your order so you can skip the line and your food will be ready for pick-up when you get there. Also, those with peanut allergies should use caution, they serve bulk peanuts to munch on while you're waiting for your burger and their fries are cooked in peanut oil. read more

Not sure how they can stay in business. I was the only one there and waited 10 mins for my food. Then the have me the wrong order.....serious. I do try a fry....unbelievably greasy. If you like "cruise shop food"- lots of food, but greasy- you may like this read more

"Sorry, someone put your order above the fries and didn't let me know." Sorry I'm giving your 2 stars for your lousy customer service. Looking for a quick bite, I ordered online and raced down to the store to pick it up. Ordered at 6:17, receipt said ready at 6:25. I arrived at 6:31, store is busy, no one greats me or asks if I need help. I find the pick up area and plant in front of it. Again, no one asks if I need help or if I have a to go order. Not wanting to be rude I think I will just wait a little, cut them some slack. They call numbers and customers get their food. They call out a couple names...other online orders and they get their food. A lot of burgers are being made, surely mine are in the bunch. Nope, all the burgers are made and my name isn't called. Now I am pulling my receipt up on my phone. Internet sucks here for T-Mobile. Now my name is called at 6:47 (22 minutes after promised), the explanation that the bag with burgers was placed above the fry station without him being notified is given to me. So, this is Yelp, I should write about the food, not just the poor customer service. When I got home (five minute drive) the burgers were still warm, the fries were lukewarm. Bun on my burger was soaked, burger was good...even with my anger still going (picturing Ben Folds Rockin the Suburbs, that's me). Cajun fries were seasoned well, but again, the temp and sogginess left them less than great. The cherry milk shake was flavorful, but had a weird quality, it wasn't cold but still had thick consistency. I am guessing they blend a bunch of whipped cream into it, but kind of odd. Burger flavor were better than a drive through type restaurant, but when you factor in the cost, what do you think? Overall? I think I would pass on a return visit to Five Guys. There are way too many other similar burger places in this area to end up angry with poor customer service. Save your time and go to In-and-Out, Habit, or Burger IM. read more

Waited for more than half hour for a cheese dog and fries. When I followed up my order the guy said they're out of bacon. I was like what do u mean I ordered a cheese dog. They were like 8 crews walking around like a headless chicken! They are so disorganized! I regret why I went to this restaurant even though there's Panda Express and Chipotle nearby. read more

Similar to most five-guys food... Fantastic burgers... good fries (too oily)... They had one of those new-fangled soda machines... Was interesting to see the different flavors you could make, but was kinda annoying to have to wad through to find what you wanted. The layout of the place is a bit odd, compared to better layouts I've seen. The building used to be a video store, but it just looks like this place was built in a hurry, and doesn't feel like a 5 guys that I've been to before. Biggest complaint: The chairs are seemingly made for very short people. I thought I was going to fall, even though I knew the chair was there. Other than that.. The service was good, and the location works for me. read more

Excellent food each and every time. Fresh burgers, fresh fries, and all the peanuts you can eat. It's very clean and fast service! It's in the Walmart parking lot across from Home Depot. read more

Came in here to have lunch with my dad never been here so I gave it a try this is a very popular place I've heard. I got a bacon cheeseburger lettuce wrap my whole entire burger fell apart which was kinda disappoint considering in n out that never happens fries were covered in salt too heavily. This pretty much ruined my experience. This is why I give it three stars I think I'll stick with in n out read more

Five Guys - Fries much lol?! - Burgers Near Me - Temecula, California

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Great burger, but here's the deal, just get the smaller burger because it's enough the larger one is too big to eat and falls apart. Otherwise best burger I've had at a chain store. Fries are good and abundant get one regular for two people and you'll still have leftovers! read more

This should have been a treat - I haven't had Five Guys since I moved back from the East Coast. Instead I could barely eat because it was boiling hot inside and all I did was sweat. UGH - FIX the A/C!!! It's Summer and HOT!!! read more

Awesome food as usual and very helpful crew. My daughter tried a BLT for the first time and loved it. It was stacked high with crispy bacon and she ate every bite, for once. The kids also dig that crazy soda machine that lets them make their own concoctions. The burgers were great as expected, made just the way you like, fresh and delicious, a happy, juicy mess. And that mountain of piping hot, fresh cajun fries was another reason we came here instead of one of the many other places nearby. Great food and service, again. We'll be back! read more

i ordered the bacon cheeseburger and as i was eating my burger, there was no BACON! REALLY! thats the main dish. but all well... the burger was good, at least. read more

I love this place for its fresh burgers and hot fries made to order! Its a sweet spot to see hot sexy fit women, going in and out of the Chipotles next door! read more

If you feel like being verbally assaulted by Gary, who clearly hates his job, then I recommend coming to this location. He wasn't just rude, he was unbelievably nasty. Very sad considering the food was great! read more

The worst burgers. They are so flavorless. I don't know how you can put a hamburger patty, bacon, cheese, and Mayo together and still have no flavor. Not to mention the other toppings it had. read more

Great burgers and the best fries ever! It's a little pricey but worth it to spoil yourself a few times a month at 5 Guys. Beats the heck out if all the other new trendy burger joints. My only complaint: after eating in we had a bunch of left over fries I wanted to take back to a friend at work. When I asked for a Togo bag for them I was told the bag was only for my fries, not the peanuts they put out for the din in app. (I get it) but don't watch me bag up my fries to make sure I don't slip in any of the free peanuts. Kinda made me feel like a criminal and all I wanted to do was take our left over Fries lol. If it were not for the peanut incident I would be leaving 5 stars not 4 because the food really was great. read more

If you want quality don't come here. The toppings are free but they slack 100%. I probably tasted the size of a quarter of BBQ sauce on my burger and the cheese was just slapped on there like you weren't paying extra for it. The workers are nice, but are probably unaware of how awful the food actually is. It's honestly a burger I could teach a 7 year old to make. I would not come back here again. read more

I'm not impressed with this burger place. Low energy employee who took our order, our first time there and it will be our last. Poor customer service and overpriced food that is just average and way too loud with the music on a Sunday evening. I will take my business elsewhere where it will be appreciated. read more

Wow! Their burgers taste absolutely awesome, and I feel they are very reasonably priced. I love the fact that their menu is actually trimmed down to a few items, which I find great, makes things easier for me, haha. You can serve yourself as many peanuts as you want while you're there - the peanuts are great and taste like no other peanuts I have ever had. And another thing that just rocks: their fries! Wow - this fries! In my opinion, this is how fries should taste like, nothing else. Writing this review, I got myself hungry, of course... I guess it's time for another burger, haha! read more

Strawberry shake was mediocre. Burgers were good. Service by red headed young man at register was very polite.

Five guys is always guaranteed to be awesome. So glad there's one nearby, I think it's one of the best burgers around. Staff is friendly, helpful and patient. read more