I had accidentally forgotten my card at home and unfortunately they did not have Apple Pay to pay for my meal. To my surprise, one of the cooks (Mary) stepped up and paid for my meal!! It was definitely unexpected but very much appreciated! I will definitely be coming back to this location to pay it forward and I will be recommending people to go to this location. read more

Heard so many great things and figured my husband and 2yo would try 5 guys out since Red Robin had a 30 minute wait. Ordered 3 burgers, 3 fries and 2 drinks. Cool thing was you can add all the toppings you want for no extra cost, but for $40 I was not impressed. Service was great, food was eh. It seemed to be a little busy and cashier asked us to be patient, didn't seem like a wait at all which was nice but not sure if this would be a first choice for burgers. read more

Five Guys - Bacon cheeseburger w/fresh lettuce, tomato, pickles. - Burgers Near Me - Tacoma, Washington

We went here because everyone said their fries were the absolute best in the entire world. They were good, and they gave us lots so unless you're a huge and I do mean huge eater don't get any bigger than the regular size and that's way big enough for a generous portion for two. That said, I didn't think they were all that. I've had better. The burger was ok, nothing special. I gave this three stars instead of two because you can get many different toppings on the burgers for free which is nice but then the price of the burger and fries is way more expensive than the fast food places so maybe you're not getting a deal at all. read more

I've had 5 Guys in Three different states now and am never disappointed...Always a great option if you are craving a burger!!!

Killer burgers and hand cut fries. Peanuts to snack on during your short wait while they cook your meal. Great list of add-ons for your burger. read more

(photo included) Went in the night before and had the worst BLT. Not only did the cashier keep slurring her words and apologizing saying how tired she was, (maybe she was on something or just didn't get enough sleep?) they forget the cheese and grilled onions I asked for, and the bacon was burnt to a crisp and tasted old, like it has been sitting out, and it completely fell apart. It was not edible! We threw it away. What a waste of 6+ dollars!!! Unfortunately we didn't have time to wait in the long line to get a new one or a refund, and didn't want to deal with the cashier again, so we left. 5 guys lost a few customers that night. We definitely WILL NOT be going back. If you can't make something as simple as a BLT, you shouldn't be working in a restaurant business. Sincerely, one disgusted customer. read more

Five Guys - Not only is the bacon burnt, the forgot the cheese and grilled onions. - Burgers Near Me - Tacoma, Washington

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Perfect. Burger. Every. Time. Keep up the good work, Five Guys! I love that malt vinegar is an option for soaking your spuds here. The place is always clean and service is prompt. I like mine "all the way". Grilled mushrooms and onions take this burger to a different level. read more

The service was great and prices are great. I ordered hotdog with baccon and cheese with jalpeno, onion, relish... The japlino was so fresh. Not from a bottle or can, etc. mm it was so good. But noticed they had wifi. And locked but they wont provide password and said it was private. Oh well. But the place was so great.... I used to go there in issaquah from time to time with my parents tho. read more

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Food was good but mayonase does not belong on a burger! Mushrooms tasted canned. Not even half way into the birger the darn thing fell apart. Maybe next time I'll try eating it with alumin foil wrpped on. Maybe thats What holds it together better . read more

Five Guys - Food - Burgers Near Me - Tacoma, Washington

We always order to-go, so I can't speak for the ambience, necessarily. The burgers are greasy, in a good way, and flavorful. Our order is always perfect. My ONLY complaint are the fries. I think they're blah, but my husband loves them, so maybe it's just me.... $18 for two burgers and a small fry, not too shabby. read more

I heard a lot about five guys then I decided to try it and it was worth it!!! The bacon cheeseburger is delicious which you can add some free topping!! read more

I'm a big fan of Five Guys! Love the burgers and fresh cut french fries. It's a bit expensive, which is why we don't eat there often, but it's always worth it when we do. I've been to this one in particular a few times. Food is always consistently good, and service is usually pleasant. Normally, I'd give it four or five stars based on my past experiences, but my most recent visit (today) left a bitter taste in my mouth. When I got off work, I picked up my two year old from pre-school and decided right then that we were going to go get a burger. I went home and changed (I didn't feel like wearing my work uniform), grabbed a twenty dollar bill, and we headed off! I ordered myself a cheeseburger with everything, got the little guy a little cheese burger with just ketchup, and a small fry for both of us. Of course, the small fry was still such a large portion that we couldn't eat it all! And, we both devoured our burgers. The young girl (I'm guessing a teenager) who worked the cash register was just barely pleasant enough to get by. But, it's fine with me, I'm not really there to socialize. She rang up our meal, which came out to $16.28. I pulled out my twenty and paid. This is notable, because I very rarely carry cash. There was no cash in my pockets or in my wallet other than this twenty dollar bill that I just picked up off the counter from my house. She gave me my change with the receipt on top. I vaguely remember noting in my head that this was peculiar, but forgot about it almost instantly as I stuffed it in my pocket. So, we devoured our meal, as mentioned, and headed home. When I got home, I pulled out all of the things from my pockets, as I do, and placed them on the table. Keys, wallet, phone, and the receipt with the change. When I pulled out the change, which was folded in with the receipt, I was quite shocked to find that I only had $2.72. Yup, I was a dollar short. I check and rechecked my pockets just to make sure the dollar wasn't somewhere else, but it sure wasn't. So, I've come to two conclusions. Either our public school system has truly failed us, and our teenagers/young adults can't count change properly even though the cash registers do the math for them, or this counter clerk is confiscating cash. If she's doing this on purpose, then she's probably doing it to every cash paying customer, meaning she could walk away with 2 maybe 3 extra dollars for every shift she works. Times are tough, indeed. Could I call the store up and make an issue of it? I mean, over a dollar? My word against hers? Not even worth it. I'd rather just write a review on yelp. And, as I mentioned, it could be an honest mistake, since counting to three is hard. Hope that extra dollar goes to good use. read more

Went there for the first time on my lunch break. The people were great but the food?........Not so much. The bag was filled with greasy dumped over fries that were half cooked at best. They were hot on the outside but hard and cold on the inside. I dug around the grease filled bag to finally pull out my burger and the bun was so soggy that it fell apart before taking a bite making it difficult to eat. Reminded me of the ducks you feed at a park trying to get a mouthful of the water logged bread you just tossed them. For how expensive it was, I expected way better quality.. I won't be going here again anytime soon. read more

Location is great, burgers and fries are made to order, and staff is friendly. Ordered a little cheeseburger and little fries, both were enormous. Free peanuts were great as well. Only knocking one star off because we were literally the only customers and they still took 20 minutes to make our food. They seem to prioritize call ahead orders. read more

I didn't catch her name but the cashier is the sweetest damn thing in the world and overall this is the best service I've ever gotten at any sort of food place. I never that I'd be blown away by fast food service but here I am. I hope that woman gets employee of the month. I think her name is Daquan, that's what my receipt says at least. But hey, you're awesome and you brightened my shitty day with your wonderful service. Thank you. read more

I just love these burgers. Terrible Parking situation but the burgers will cure any hangover! The spiced up fries are basically crack and you can cut them with some free peanuts and limitless toppings! read more

This place has amazing burgers and the service was great. Very nice and helpful staff.

If you are looking for a delicious burger around the Tacoma Mall area, you are lookin at the right location. From having delicious meat and locally grown French fries you cannot go wrong with this choice. This is the best of both worlds, it doesn't take forever to get your food and the taste reminds me of a very high end burger bar bistro. read more

Love that they have low-carb/keto options here. I always order a lettuce wrap and eat the free peanuts instead of fries. Also, if soda is your thing, they have a great, modern soda machine. read more

Gluten free yumminess! I ordered their cheeseburger, without a bun, with fries. The burger comes wrapped neatly in iceberg lettuce. Surprisingly, it doesn't come apart and it's not messy at all. It tastes great! They use a dedicated fryer for their french fries - so I don't have to worry about cross contamination from products that contain gluten! Yea! read more

Five Guys - Gluten free option! Burger wrapped neatly with iceberg lettuce (doesn't fall apart when you eat it, works great as a wrap!). - Burgers Near Me - Tacoma, Washington

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Female at drive through is very rood and when I asked for a menu she laughed and said there wasn't one. Was first poor impression of restaurant read more

I'm disappointed in this location tonight. Walked in at exactly 5 minutes before they closed and was greeted with a bold rolling of the eyes. Not one hello or "I'll be with you" as we waited at the counter. I can understand wanting to get off work but there were other patrons other than my bf and I who were still waiting for their food. Since no one spoke to us we decided to about face and go to the Red Robin across the parking lot. Much friendlier service and better burgers. I doubt I'll be back at this location. read more

It was ok. Not worth the price for greasy soggy fries, soggy bun! Wait was a little long as well for only having 2 of us in the store.

They make burgers and fries right after you order. Loved the fresh fries. This place had great space with bright windows to view outside.I would say the prices were a little expensive but it was worth it considering the quality! Customer service was welcoming and friendly, as it also took only 10 minutes for food to be done. read more

We went to Five Guys last night and ordered three cheeseburgers. We got home with our food and two of the burgers were exactly what they were supposed to be. Mine, however was missing the patties. So I call and tell them they forgot to put any meat on the burger. I'm told it happens all the time (what?) and to come back and they'll give me a new one. So I drive back to the store where they have another burger waiting for me. The same guy I talked to on the phone said I could keep the original one along with my new burger. I threw the salad on the bun in the trash because, no thanks. So I get back home and start to eat my burger. One of my patties is completely raw in the center. So I pull that one off and just eat the other one. I call again and the same guy answers the phone. Now, I'm not a rude person and am literally just calling to inform them, so they do better next time. He starts to argue with me, saying he's pretty sure that burger was cooked. I told him I wasn't asking for anything from them, I just wanted them to know. Then he tells me if the burger wasn't bleeding, it was just the dye in the meat. I told him that's absolutely absurd because the other patty was cooked through. I let him know we will not be going back there as it was a horrible experience for me from start to finish. The picture doesn't do it justice, but it was basically purple, and ice cold in the center. If I could give a review lower than one star, I absolutely would. read more

Five Guys - Burgers Near Me - Tacoma, Washington

No complaints. Service and food was good. Little cheeseburgers are a decent size and the little fry was a lot! It's true that you only need one little fry for two adults. We'll be back for the yum! read more

Five Guys - a hamburger and french fries - Burgers Near Me - Tacoma, Washington

It was okay...the one on river road in Puyallup is much, much better, won't go to this location again...they just slap the food to you, cheese is cold on the burger, no love....I got spoiled with how the river road location really cares. Also the bathrooms are locked and never could use the womens one because something was wrong with the lock. Disgraceful. Gave at least three stars because the fries were good. read more

First time for the wife and I. Good staff and explanation of ordering. We chose the bacon burgers, menu didn't say it came with two patties but that was fine, almost too much for the wife. Couldn't find the bacon on either burger. Fries are no big deal, no huge portions or anything. Good option of being able to load the toppings but a person can do that anywhere. Can't see what the hype is about. A good burger for an O.K. price. read more

Delicious food, many varieties of drinks to pick from, fries are good cold and warm, looking for a great fast food place to eat with the family or friends then go to Five guys burgers and fries, good service and kind/nice and polite employees, and a good price for how good their food they cook ‍ ‍ YUM read more

Patties are all the same size and shape. Fries were grubbin. The cheeseburgers were actually doubles, a bit too big for my dotta, but she did a good job of wolfing it down anyhow. Maybe next time we will order the small cheeseburgers, cause they aint small. Great flavor, and unlimited toppings. I dont get any vege's on my burger, actually love the taste of MEAT and this burger was excellent. I dont see how anyone could like Red Robin better. Additional benefit was a spotless bathroom. read more

The employees at this location are always great - friendly, funny, and hard working. I wish there was an option to cook the burgers less than well-done, because sometimes they end up a little dry. That being said, lots of free extras (grilled onions and mushrooms!) and it's a pretty good fast food burger. read more

I really enjoy choosing what goes on my burgers and pick exactly what I want on them. I'm not to into the whole throwing the shells of the peanuts on the ground even though it's a thing it's just kind of annoying. All though you know that they sweep a lot more than most places. :) read more

Get the Five Guys App! Its the best way to go if your getting a pick up order. Hands down the fastest and easiest way to get a fabulous burger... read more

Seriously the best burgers you'll find at a fast food joint imo. And that's saying something coming from me since most Californians will give In n Out top honors. Anyway, here the burgers taste like they could have been made at home (I.e., made from real meat as opposed to pink-goo-infused mush). And their Cajun fries really are tasty. Yes, you will pay more than you would for a simple cheeseburger from Mickey D's. But the price for a single patty burger is comparable to a large burger from most other burger joints. And here there are a ton of condiment options at no additional cost. And I'd rather buy a quality burger every once in a while than stuff my face with pretend meat every day of the week. Yum! Though if you are seriously allergic to peanuts, you should know that they have bins of peanuts open and available for snacking on while waiting for your burger to cook...so be careful! read more

Good food and quick service. A bit pricy for the hamburger but unless you ask, you get the more expensive double meet hamburger.

This place is overrated, and overpriced. Canned mushrooms on a bacon cheeseburger?! yuck! How do you mess up a grilled cheese?! Terrible.

These burgers are as good as you can get from a chain restaurant. They are big, juicy hunks of meat. The fries are exceptionally good. There are peanuts in shell while you are waiting. read more

My first time at Five Guys Burgers & Fries. Wow more than I expected on the portions of food. A double patty burger with fresh toppings I wanted and Little fries that could easily feed two peeps. My compliments to the Mgr. Duron! read more

It's good to know that there's a 5 guys within an hour drive, first heard of this place from being in the military either in California or somewhere possibly on the East Coast? They do an amazing job! The burgers are worth the extra couple bucks, and you can't stop eating fries, the wife got a shake which was awesome, and I love the Coke machine or you can mix it up. The same guy that invented the Segway is the same guy that help cope with that machine. Great job 5 guys! read more

no complaints. food is always good and we'll prepared and the customer service is always great. This is a well managed company and location. Some of the best burgers around. read more