Worse five guys ever. Paid for extra patty and didn't receive it. What made it worse when I called to complain woman who answered the phone couldn't even speak English. Over thirty dollars for a burger and fries. I love five guys but things are changing at certain locations. I'm not racist but speaking English is necessary if you answering the phone. Oh and to resolve the issue they refunded me two damn dollars and some change. 0 Stars. read more

Burgers and fries were awesome! Ordered medium and got medium. What more can I say? Also, they don't hold back on their fries! The place is clean and their drink machine is ultra modern and cool. The staff is friendly. This is going to be our go to place for burgers. read more

Currently closed for remodeling. It would be nice if it was temporarily removed from search results. Looking forward to returning when open top update this review. read more

I never go to a Five Guys due to fast food sticker shock but I was on vacation and decided to step outside my norm. So I had a bacon cheeseburger, Cajun fries and a drink for $18. That sinking feeling that could have had a really nice meal for that much hit me. But their soda fountain was open so I started out happy. My food showed up and the bag was stuffed with French fries to the point I had to work at extracting my burger. The fries were good but I'd never be able to eat a bite of my burger if I tried to eat my way to it. Once I got to it my bun was not holding up to the massive contents. It hit me I had enough food in front of me for 2-3 people but where was I going to find someone who shared the same tastes in toppings to split it with? To be fair, the only burger I've ever had that was better I made at home. It was delicious. I should not have ordered the fries as I had consumed a massive amount of food without the fries. read more

DEAR MANAGEMENT: The (very young female) manager (black hat) that was on shift tonight around 6.15pm deserves a raise! That girl is going places. Her customer service was ON POINT! I'm in customer service and honestly, she handled things perfectly. Plus, everyone on shift seemed happy, things were running somewhat smoothly, she wasn't overbearing to the guy that called out "77" and a lady came up, looked in the bag and took it. I was "order 77" but I thought I must have heard him wrong. Turns out the lady rifled through the bag and left, with my order. We cleared it up and your very sweet staff said they were so sorry and were going to remake it. Then the lady comes back inside a few minutes later and I leaned over the counter saying quietly, " uhhh she touched it all and took the bag outside, sorry but I don't want that same order:( ". Your manager was sooooo great, she was like " no no we are remaking your order, by the time we make it we will give you another milkshake to go" I declined because the milkshake was amazing and it was my splurge tonight. I really only needed the calories from one. She even offered me a soda for my wait. I just really appreciate how she went above and beyond, her customer service was exceptional and she wasn't emotional, dramatic, or over bearing. Just sweet. I really appreciated that. Thank you Five Guys! read more

food is awesome the price is way too much, Last time I come here ever. I can go out to a fancy restaurant for less

Finally reopened. Worth the wait. Nice, new, clean building. Not a huge parking lot, but roomy spaces and easy to maneuver. Food is as expected. Friendly staff. Free peanuts. Not worth docking a star, but please turn down the music. It was Taco Bamba level of annoying. read more

Finally! After the long wait they've finally reopened their doors. I've been fiending for a minute and ain't no location or burger joint compares. The renovation looks good and their burgers are just as good as the first time I went to this location over 10 years ago. TF is a McDonalds or In-N-Out? Five Guys is the spot. read more

Fries at five guys are always a little raw. Other than that, you will not find a place that has a better burger...unless it is at a place that serves burgers grilled over hickory wood. read more

I am a total sucker for a great burger... but it has to be great... no mediocre ones will do. With so many places serving burgers, it takes something special to set them apart. Five Guys definitely has that something special! This location is a bit smaller than others in the area, but that doesn't impact their ability to serve up a wonderful burger! All you smell when you walk in is grilling meat! Step up and order your creation with whatever toppings you want. I prefer the grilled mushrooms, grilled onions, and A1 sauce! The meat is incredibly fresh and tasty. The little hamburger is plenty for most appetites and has one patty. The regular hamburger has two patties. Be sure to order fries. The portions of fries are humongous and a small will do for two people. You can get them plain or Cajun spiced. I order mine well done to get them extra crispy! Their fries are fresh cut from real potatoes all day, every day! Five Guys even tells you what farm the potatoes are from! They also have a huge box of peanuts to crack open and enjoy while waiting for your order! One tip: The burger wrappers have a number on them. This is how to tell which burger belongs to which person in your party. The "1" is for the first burger ordered, and so on. I wish I knew that when I first started going here! read more

So I'm pretty obsessed with finding bunless burger places and come to find out, Five Guys does this option! I can now consume burgers without all the carby guilt! I came in with my kids one Saturday afternoon and ordered the double patty. I specifically requested bunless, to which he asked if I wanted a lettuce cup. I said YES. Then I ordered a hot dog, little cheeseburger, and a thing of fries for my kids to share. The order came to $25. Oooooookay. We get home, I opened my burger box: NO LETTUCE CUPS. Literally the entire reason we came here was for the bunless lettuce cup option that I had been craving. Instead I had to eat burger patties with toppings a strew all over the box with a fork. Not appetizing. Not what I wanted. The food is good but they upcharged me for those lettuce cups that I never received. In fact, why are you upcharging for bunless period? I'm asking to TAKE AWAY an item. It's overpriced and I will go back to Zinburger or Boardwalk burgers for my bunless needs in the future. Very disappointed Five Guys, very disappointed. read more

Some of my best high school memories involve this place. Whenever you wanted a really good burger, and I mean really good, this is where you would come. Before there were Five Guys everywhere, this was the closest one to my high school and we were willing to drive 20 minutes to get here, because the burgers were so good. When you walk in, you can tell that the joint has a very homey atmosphere, and there's a huge carboard box of peanuts on the floor. This is the kind of place where you can eat peanuts by the handful, as many as you want, and just drop the shells on the floor! It's so great. There are about 15 different toppings you can get on your burger, and they're all fresh. You order at the counter, and they get it done fast. The burgers themselves are HUGE, and the toppings just sort of ooze out of it (it's impossible to eat it without it falling apart). They're greasy and delicious and really just hit the spot. It's like a heart attack on a plate. The fries are the best fries I've ever had as well, and that's because they're so ridiculously greasy. Beware ordering large fries! Small fries are already probably more than you want. Large fries come in a huge paper bag, dripping with grease, and are enough for 3 people, at least. These are hands-down the best burgers and fries I've ever had. Everything is all-natural, fresh, and dripping with grease. It doesn't get any better than this. I live in CA now, and Five Guys is one of the few things I really miss. read more

The only thing that could bring this place from the 4.5 stars I'm giving it to 5 would be cooking these great tasting burgers over an open flame. This place makes the best burgers in DC. Come hungry. read more

These guys always mess up your order, esp online or via mobile. Check your order. Otherwise the food is good. read more

What a burger! The building does need some remodeling, but are the burgers great!!! Made to order and full of tasty flavor. The fries are to die for! They are outstanding the the regular size is much more than enough for two people. They stick to the basics....great burgers, great fries, great service. A great place to take the family for a great alternative to the evil empire! read more

Wednesday, 2:00PM. Customer rep: Claudia M. Looking for a quick bite en route to the National Mall by way of Franconia-Springfield to avoid the traffic. Quickie: +Good service +Clean establishment +Free peanuts +Lots of topping options, most free +Generous portions ++Lists where potatoes come from And then...? For my West Coast folks, this place gets a slight edge ahead of In-N-Out. ********** Grubbed on: 1. Cheese burger (with mushrooms, tomato, onion, mustard) +Delicious, housemade patties 2. Fries (regular) +Ginormous fries, fresh off the fryer Suggestions: - Instead of the 'plastic' cheese, using real cheddar would give its product a +1! read more

...disappointed this go round with Five Guys... Ordered take out tonight. Person who answered the phone could barely understand the order because of the language barrier. I arrived to pickup my order and tried to verify that it was correct. They assured the order was right. I get home and the order was completely wrong. I paid more money for something I didn't get: paid for bacon cheeseburger and only got a cheeseburger. Ordered seasoned fries and got regular fries. read more

This location was my first Five Guys experience, a long long time ago. Five Guys is just as good now as it was back when I first had them, over 10 years ago. Fresh, simple, quality ingredients, burgers cooked perfectly and made to order. 5 Guys offers a large amount of toppings, just so hungry patrons can build their perfect burger. Fries come out hot, crispy, and delicious. Dipped them into malted vinegar or Ketchup, and you're in fry heaven. Service is good, food is fantastic. What more could you want? read more

Five Guys is a great place to go with your friends at any point. We used to drive all the way here from Vienna just for the burgers and fries. Fries are made in peanut oil, which is a nice change from the crap they normally use. Walk in, help yourself to some peanuts and relax, the line moves quickly and the wait is worth it. Grab a cheeseburger and chow down. It's a darn good deal. I normally hit this place after kayaking/playing soccer in the area. My mouth is already watering for the next one read more

Ahhhh! Five Gizzles. BEST BURGERS EVER. I live in California now and just to let everyone know, IN-And-Out SUCKS! Im not even going to compare them to five guys. Ive been going here since i was in high school and had friends who used to work here. No one likes to believe it but im responsible for spreading the word about 5 gizzles. THIS IS THE BURGER THAT I COMPARE ALL OTHER BURGERS TO. I had a friend from cali go to DC for a week and I told him to eat five guys. After many years of debate, he now agrees with me all the way. This location is one of the better ones that I have had but I think the woodbridge location is the best. I lived in Reston and would drive all the way to springfield or woodbridge just to get this burger. If you havnt tried it...keep sleepin son! 6 STARS ALL THE WAY EVEN COMPARED TO TOP NOTCH RESTAURANTS WITH $30 BURGERS. read more

What can I say, it's 5 Guys. I mean really, when you review an establishment like this, that has been around for years, and they have won numerous awards for how good their food is, the only thing I can review is how clean the place is, and how good is the service. So here goes: The place is pretty clean, in a pretty average Springfield neighborhood. As for the service it was outstanding. My wife asked for her burger to be all the way and she forgot that mushrooms was part of that. The folks went out of their way to make sure no mushrooms were on her burger. Nice place that we will be going back to. read more

Yummmaaaaay! First time eating here during lunch with a co worker and this place didn't let me down... I wanted to wait to eat at In-N-Out... but HELLO I'm from the east coast and these five guys are yelling out my name. Anyways a burger and regular fries are HUGE portioned so I got my moneys worth. I was supposed to wait for the bf to try this for the first time but who couldn't resist ? I can go for the second time with him! Their burgers are juicy and delicious... it's just that eating them at lunch time makes you sleepy... or makes me sleepy at least... but you gotta try it if you're craving for a juicy, flavorful, burger... oh, and it wasn't as greasy as I thought it would be! ok nap time... read more

I love how you can taste the char burnt taste of their patties and how you can add any toppings for free. However, their buns get soggy too fast and the patty is a little thin in the Little Burger. Price is good. Service is adequate for a fast-food joint. Great fries and they do give you a lot of it. Tip: Order the small fries and it will feed 3. read more

I've been meaning to write this review for some time. Odds are usually 50/50 on whether they get the toppings right. One time I ordered a little bacon cheeseburger and a guy a couple of orders back decided he wanted to add bacon. The lady said no problem to him and told him there was no charge. There was no bacon on the item I paid for but the other guy got it no problem and they acted bewildered when I opened the sandwich in front of them as well as showed them the receipt and asked why there was no bacon. Another time I called, they left me on hold the entire drive to the place and was still on hold when I arrived and was the next in line (approximately a 20 minute drive) when I asked why they still had me on hold. There were 5 minute gaps as well as multiple voices (orders). The guy shrugged like it was no big deal and asked me if I still wanted to order. The next time I ordered via the app and was assigned the number 59. My order was not ready when I got there. They said they were backed up with a lot of orders but served orders 61, 63 and 64 while I was still waiting for my order, which they had not even started and my order was submitted before all of those orders. read more

I love these burgers as much as the next unhealthy American! I could eat here any day of the week! I love the fact that I get my burgers juicy, my fries hot, and all the peanuts my heart can stand... The staff is always courteous on the phone when I do a lunch time drive by, I get my food quickly and it is always really delicious... There isn't much else I can say that hasn't been said before... read more

Yes, I know. There are plenty of other places to go, but it takes FOREVER to get ANYWHERE in the DC area. For example, it took 10 minutes to get from one side of I-95, where my hotel was, to Five Guys, which I COULD SEE FROM MY HOTEL ROOM! Rant, over. The only reason I got to Five Guys is to consume a days worth of calories and fat in one meal. This craziness doesn't happen often, but when it does, it's such a delicious treat. Burger? Juicy and awesome. Fries? Tasty and awesome. Service? A little slow given my extreme need for beefy goodness. Five Guys is a chain, but it doesn't feel like one. That, along with the unapologetic burgers, is why I will continue to visit this establishment. Plus, it'll motivate you to hit that treadmill. read more

This was my first time trying Five Guys, and I have to say I'm blown away. We ate all our food and wished we had room for a second course. read more

Five Guys - This was my first time trying Five Guys after seeing a bunch of their locations, and I have to say I'm impressed. Everything was fantastic. - Burgers Near Me - Springfield, Virginia

What can I say? This place is always on point with my orders and always consistent! This location always seems to hook it up with the fries. The gentleman at the register let me have 2 bags of peanuts after I told him my wife was pregnant. Great customer service IMO read more

Five Guys food quality is well known from the fresh made delicious burger, fresh bread, fresh HUGE French fries, to the unlimited toppings you can add. Outstanding customer service and the guys in Springfield are super friendly!! Five Guys has an app, where you can order ahead for pick up and you customize your order!! read more

Five Guys - Burgers Near Me - Springfield, Virginia

Delicious hamburgers!!! The Cajun fries are fantastic as well. I will say that having had these in my hometown these are so much better. I guess the original hometown quality comes through. read more

My food was so good and it came early it was warm too the fries were seasoned SO GOOD and that burger was so gooood the jálelelos made it better for me. I haven't had 5 guys in a while and this was a way to try it again after a while read more

I've always liked five guys. First time at this one. I watched the guy make my burgers and as someone who used to work fast food this guy was great. Most fast food employees you can tell they are just going through the motions to get food out. This guy took his time made sure everything was perfect. He was very in the moment making sure every ingredient was on the burger before gently wrapping it up. Def would return if he's making my food. read more

1st of all, there is no way this place comes close to the glorious slice of heaven in burger form known as IN-N-OUT. IN-N-OUT's toasted yet spongy fresh buns, animal-style fixings, milkshakes, service with a smile and giant safepins on their aprons, prices (half of Five Guys'), and creepy yet predictably awesome subliminal bible references on the packaging just can't be beat. Here's what's pretty good about Five Guys- burgers are bigger (but not really cheap), made to order (as they should be), nice selection of toppings at no charge (including green bell peppers and mushrooms) and the fries are handcut and really good (albeit very greasy, and even greasier and better when doused with malt vinegar). They also serve free peanuts when waiting, which is cute. This location is like a sad truck stop for burgers being right off the highway in Springfield, but if you are here and hungry for a burger, it's friendly, pretty clean, and not as busy at other locations, unless you have a bunch of government dudes crashing here for lunch. I'll go back with my government dude again for lunch sometime. read more

The burgers are the best in the area. I get the burger with 9 plus toppings and every time the burger is well constructed and not sloppy. The beef and toppings are fresh. The french fries are some of the best around and a large is enough fries to share with 2 people. It's a LOT of fries. The staff is friendly and very quick. Takes about 5-10mins for your meal(1-3 burgers with fries) The second best burger I have EVER had behind Burger Joe's and now the best in the area read more

This is one of the original Five Guys. Recently made a trip out here and I'm glad it did. I was losing heart with Five Guys because several of their newer locations have dropped the ball. I don't know what it is but the burgers at this location just seem juicier and tastier. Fries were cooked perfectly and the burger wasn't overcooked which has happened several times at their other locations. If you are like me and have lost some faith in Five Guys then come back to this location to remember why you fell in love with these guys in the first place. read more

Who goes here........waited 40 minutes and no food.. Totally unacceptable and worthless place to ever go.

Call ahead or order online for your lunch break. Juicy, cheesy burgers. The fries don't make me ill like most places. read more

Five guys in Springfield is always a go to place if you want a classic burger joint taste. Their cheese has very good taste. But I gave it three stars not four because I came in today on National Cheese Burger Day and they had no promotions or specials whatsoever for this day. It's a burger joint and they don't celebrate this? To me that is absurd read more

Five Guys - Cheese burger and fries - Burgers Near Me - Springfield, Virginia

I love Five Guys. To sum it up in short: cheap, extremely tasty food in large quantities. If I order a large portion of their Cajun fries, they will feed me for 2 days. That's a fact. read more

Omg, burgers are good but the people don't have a clue what they're doing there. Just placed an order for two cheeseburgers and a shake. What gets totaled? One cheeseburger and a shake! Wouldn't be so upset bc I it's hard to hear from the mask, but I held up two(2) fingers!!!! Really!! So I place a separate order for the other burger, and wait in line just to sit there and have them forget about the order completely!! Watched everyone before me and after me get their food first. I will NEVER go back to this Five Guys again!! I'd rather go 30 min. Out of my way to find another Five Guys to avoid this one! Sad read more