Wow, this place is terrible! Broken soda machines, no ketchup, out of hot dog buns, burned hot dog, no towels in bathroom.

Terrible service I had to greet them when I walked in. They were to busy talking to eachother on what they wanted to eat from lunch. I think they would have higher reviews if they had better employees. read more

My son and my husband went here on 2/12/2017 . They loved it alot . This place is small and very clean and the girl at the register was very nice and had great customer service . My son ordered a small bacon cheese burger ,he said it was so juicy and so good and yummy and he had fresh cut fries and they were good too . My husband had a bacon cheese burger and fries too and he also said that his burger was so juicy and so good . A great burger place to eat read more

Just too many other good burger options around here that I have huge internal strife if I rate this place any higher. I had such high hopes but from the buns and patties you can buy in the grocery store to greasy fries, I am befuddled (yes, befuddled) by all the hype and insistence these burgers are not to be missed. Please tell me people why, WHY all the bitter fighting over grilled meat between baked book ends? The fight is over opinions--others are welcome to think that this place serves amazing burgers and I will remain confident in the fact this food is not worth a 3rd visit (in my generosity I gave them 2 chances). read more

Great burgers. My only complaint is the size of the fries. One small order is to big for even me. I feel like I'm wasting good.

I really wanted to give this place 4 or 5 stars, but I just couldn't. To me it seemed like an In-N-Out with just a little bit more options as far as toppings. However, they charge you double the price! The burgers are tasty and it's a nice change from the "animal-style" double-double. But if you're low on cash this is not the place to go. read more

Five Guys is one of THE BEST burger chains out there. Where else can you get a huuuuuuge burger and all the freshest toppings you can handle? Where else can you get hot sauce on your burger???? This place is ALWAYS worth the wait, worth the cost, and worth the overwhelming number of calories. I know a guy so addicted to this place he discovered he had a peanut allergy he ate there so often (they fry their fries in peanut oil). Yeah, it's that good. read more

I Love 5 guys. Very flavorful burgers. Lot's of toppings offered. I get the baby bacon cheeseburger with Grilled onions, Mushrooms, Pickles, Lettuce, Tomato and extra ++ fresh jalapenos.. yummmmm. You need to eat it there, They are very juicy and hard to handle but worth the effort. I would imagine taking it home would be a mess, You would have to use a fork!! A bit expensive.. Over $5.00 for the one patty. My daughter got a baby bacon cheeseburger with nothing else on it and it cost as much as mine with everything. That's where the 4 stars come in. If it were more reasonable I would give them a 5+ star rating.. If you like a good simple burger (like my daughter) I recommend In & Out... But if you want a big messy everything you could imagine on it burger, 5 guys is your place! The fries are served in a large drink cup. One order of fries could feed 2 or more people. They also serve salted peanuts in the shell. You can self serve yourself and get a couple scoops while your waiting. read more

The Cajun Fries are the only reason I'd go back to Five Guys... The burger patty was almost tasteless! Yes, they do give you all the "fixin's" for the included price such as: Mushrooms, Peppers, cheese etc. The problem is what good is that when the patty taste just like a Wendy's burger!? Sad to say because I was really looking forward to swinging by here more often. I WON'T even start with the prices.... WOW! read more

Great burgers, great fries.. The battle is raging between this and in and out and I have to say I am an in and out fan so only 4 stars for Five Guys, but other than that they have great food!! read more

Pretty great burger. I wish I knew the Burger was actually a double. Next time I will get the Jr burger. All in all I had a great meal and got to enjoy all sorts of different drinks that I don't normally get to. read more

Pretty good food and customer service. The burgers are worth the wait! Workers could be a little more friendly.

The burgers are on point and the spicy fries are worth trying. The staff was friendly and the service was on the fast side. When you order jalapeños just know that they are not grilled and are cold and fresh. I feel that they should be grilled, but that is just my opinion. If you want a good burger give this spot a try. read more

Maybe it was because they barely open that i went, the taste was mediocre, service was mediocre. nothing much, just a closer location compare to rancho cucamonga. read more

The place is good. I'm still not sold on the fries. I am not a burger lover, but it was ok, for someone who strays from veggie burgers once in a while. Service is fast, and burger is better if you eat it there, instead of taking it home. read more

This place is just OK. I like their burgers, but they are a bit pricey for what you get in regards to the burger itself. I like the fresh potato taste of the fries, but they are way too salty. If I go there again I think I will ask for no salt on the fries. I also like that they have malt vinegar available to dip the fries in. I try not to eat here too often as the calorie count of the food is crazy high. read more

After a lot of good recommendations from coworkers I decided to try Five Guys. The people are nice and they put on a good show since it's an open kitchen (nothing gross happening to the food). The fries are like a cross between diner fries & In n Out; pretty yummy. They have a HUGE, and I mean HUGE selection of drinks that are chosen on a touch screen. Pretty techy, but it's not In N Out. Oh yah, almost forgot, NOT for the faint of heart. It's greasy food, so greasy it soaks through the paper bag. read more

First time I tried there cheese burger. I have to say it was delightful. I'm not a huge fan of burgers like I used to be as a kid. So i really hardly ever go to burger joints. But this place is great. Burger is really great with A1 steak sauce. Also it is better then in and out as far as taste and quality. Yet to me its still a snack sized burger compared to my California Grill Big Kahuna and Pieloon's Tons of fun burger. read more

Ordered a little bacon cheeseburger and regular drink. Cost was $8. Food tasted fresh. I prefer In-&-Out a little better for the price.

I came here yesterday night and I just wanted to say that the food and atmosphere was amazing! I loved the energy of the employees was super amazing. I think it's super cool to see employees getting along. My food was excellent. Burger juicy, fries crispy. Pretty expensive, but over all it was great. I will say that for a little while there was an employee cleaning tables and he did have a bit of bad b.o. it was kinda unpleasant to try and eat while smelling it but other than that my time here was fantastic. read more

The burger was just too simple no flavor at all and the buns were cold, there was no people at that time so i don't know why it would be cold. when I tried getting grape Powerade it spit out some sort of paint I touched it and it didn't come off my finger, for the price that they have it's not worth it I wouldn't go back again read more

I gave 2 stars for effort. ....and the peanuts.The burgers are not anything as they are hyped up to be. They are comparable to maybe Gus Jr or another corner burger joint. Way over charged for what you get....... read more

On this day I wanted to sit down and have an adult sized hamburger. Five Guys delivered exactly what I wanted. It was moist, flavorful and a perfect size. Service was great! Why get a McDonald's sized burger at In and Out? read more

I'm sorry this is my second time here and its just not as good as in and out. The toppings are still your basics and I hate the fries, seasoned or not they are just not hitting the spot for me, plus they give you way too many. If you do go here with a friend ONLY order one set of fries they give you enough for two with just the one order and you end up wasting a lot. I can't say a whole lot for the meat as I don't eat the stuff and for a vegetarian this place is a let down. I mean come on, how hard is it to toast the dang bun! My first time I asked to try one of the seasoned fries to see if I would like it the girl at the counter seemed lost and had to get a manager, i was asking for one fry I wasn't robbing the place..... again, I am a pass on this one completely. read more

Boyfriend and I went here to see what the hype was all about... Slightly disappointed. Wait was short, food was overpriced but it was whatever! The meat was pretty thick but lacked flavoring. Ordered their Cajun fries or whatever its called but they gave us plain fries so did not appreciate the over charge for that. I prefer in n out hands down. read more

burgers? well let me first say im i burger hound bow wow... ive eaten them all over the U.S. from my first burger at 5 years old at royal castle, ive been hooked on them ever since ,this chain claims to one of the top burgeres I DIONT THINK SO-- 1-- ther $$$$$$$ 2-no taste 3-- theres nothing specal about them ther average among burgers i will say there fast in service ,friendly, clean i give ther fries a THUMBS UP but when they say a large order feeds 3 to 4 people they must mean little people they serve them in a 22oz cup put then in your brown to go bag and pour a little more into the bag so if your around 5 guys for lunch try them there fast BUT DONT GO OUT OF YOUR WAY TO EAT THERE like i did , see ya from the jewish chef shalom kev. read more

I had been meaning to try this place since it opened, and I was a little disappointed with the food. For all of the hype, the burger was good, certainly not as good as In N Out, but still tasty. read more

Not bad, not bad. I heard it was one of the top 5 burger joints so I had to try it out. It is a bit more than your average burger. I got the little hamburger and it is huge.You can put as many toppings as you want on it. I got the regulars: lettuce and onion but, I added steak sauce and mushrooms and it is all free. (: The burger was good. I could taste the meat and it was very flavorful. I love how you can pre-order your stuff online because they are always packed and the line is always long. The only downside are the cajun style fries. They were super greasy and salty. People either love this place or they hate it. And I love it ! read more

Awesome food and good service. Quick to make the food, help you order it if it's your first time there and even if it's not they'll still make sure you get the best order. Great soda machines I recommend this place read more

Really awesome burger that is thick, juicy, and very tasty. French fries are pretty good but a little too greasy. Hot dogs and grilled cheese sandwich are very good for my kids. Ambience is nice with amazing soda machines that offer hundreds of soda varieties. read more

Awesome burgers and a great concept. I love in and out and five guys is my second favorite Love the options with the burgers read more

I held off coming in here cause I'm not a big burger fan, and really there are truly only a handful of good/great burger joints out there, so even with the hype i wasn't expecting much. So after the long awaited hype, I'm underwhelmed. I had a little bacon cheeseburger and a oreo shake. 1st off a shakes consistency is thick this was creamy water. I got the burger with the works, wanted to have the full experience.... it was all too much, and just okay. I would have been happier at in and out, if your looking for a comparison Service was good, the place was well kept up, there was someone attending to all areas, no slack in their processes. read more

Simply the best burgers in the Island Empire. Love the fries and the shakes are second to none.

Just ok, tried it cause it was new. The foil has def. got to go, who the heck thought of that, they need to be fired! The food was decent, not worth the price. Don't take the family not worth the price. The fries were good, but nothing special. I did grab some peanuts on the way out to recoup some of my 50 bucks I left behind! read more

Redlands- After paying $12 for a Burger, fries and a drink I thought I was in store for an amazing burger. The digital soda machine was a pain! Really? I thought there was an employee dispute with all the yelling behind the counter. After digging through the pile of fries I located the foil wrapped burger. Not having any way to vent the steam the burger was soggy and disgusting. Don't take a client or your boss if you want to impress someone. read more

This is what competes with In-N-Out?! Tastes Exactly like the regular cheese burger at Denny's! Only tried it cause someone gave me a gift card for here, ill stick with In-N-Out. read more

I eat here often, and today Adam showed great customer service in a situation that did not require him to provide above and beyond service. I appreciate it Adam! read more

Place was OK like the fries but the prices are ridiculous 8 bucks for a small burger crazy not a place I would visit twice

Wanted a burger and had never been to Five Guys so we tried it out. It's a little daunting at first because you don't just order a burger, you have to tell them everything you want on it. My wife got a plain cheeseburger with grilled onions and I got a bacon cheeseburger with mayo, pickle, lettuce, grilled onions, and tomato. I could taste the pickle and the (American) cheese, which indicates to me that they don't season their meat. My wife thought her burger tasted flat, too. I liked the fries because they were heavily seasoned, but my wife thought they tasted like potato skins. They did, but I like potato skins so it didn't bother me. I found them crunchy on the outside and soft on the inside, which is just the way I like them cooked. The help-yourself peanuts were nice while we were waiting, but not nice enough to make up for the price of my burger. I've had other fast-food burgers that blow the doors on the one I had, and at half the price. read more

The food was great and their customer service made me feel very welcomed!