Very nice staff. Fast and tasty! Made perfectly as ordered. Always love a Five Guys burger.

I hard ordered doordash for my wife and me, and they completely left out my burger. Missing a whole burger. Bag was sealed so it was definitely this Five Guys fault. The basics of the service industry is to serve what the customer pays you for, and you failed miserably. read more

WOW, DUSEAN at this location was not only extremely friendly and helpful with the app. He showed such kindness and great leadership with his team. I was watching him and admired how he encouraged his team and told me and the other customers thank you so much for being patient. They we're pretty busy for a Wednesday night and DUSEAN handled everything with great care and speed. I will definitely be back, even more than I usually am because of this 5 star experience. DUSEAN deserves a raise! and the quality of the food was definitely top rank! read more

Five Guys - Eating burgers with my best friend! - Burgers Near Me - Powell, Tennessee

Best Patty Melt and fries around!!!! Try Five Guys you won't be disappointed. Promotion service and freshly prepared food.

Great, fresh burgers & fries!!!!! Beats Whataburger hands down!!!! Burgers are grilled fresh when you place your order & fries are always hot & crispy! read more

Best burgers in the WORLD!! Amazing choices of toppings and add ons. Friendly and helpful staff, cooking up the order as you watch. The dining area is clean and tidy. Even though it's a chain like a hometown burger joint. Hint: one large order of fries can serve 4!!! read more

Kenya is the best employee ever you need to give her a raise or make her owner of five guys because every time I come in here she's always making things happen. The food is all we got service here to the army Is Good what's your name again? what is it a Antonio gift give him a raise to a Antonio these guys are awesome and amazing ambience. It's always clean here. The bathrooms are also clean here too so if you wanna do anything come to five guys these people are always here and they're ready to go. read more

Five Guys - Good times - Burgers Near Me - Powell, Tennessee

I have always enjoyed the burgers and fries here since they opened way back when bacon is always crispy and I love that you can get grilled onions as a topping. They can do a chocolate bacon milkshake and it's really good! read more

I unfortunately had my burger swapped with someone else's and didn't realize until I got home, but when I came back to get the right order, the employees (and who I assume was the manager) were incredibly apologetic and generous towards me. I was offered a free drink, milkshake, and larger size fry while I waited for my order. I only took the drink because I would like to be able to fit into my jeans tomorrow, but I appreciated that they were so willing to rectify the situation. The establishment was very clean, and everyone working here was so kind. Food was amazing as always. I will be back! Thanks! read more

it was really clean store. service was fast an the food was amazing. best burger an fries I've I ever had. an got to make a little drawing on a card to show the staff how much I appreciate my visit read more

Excellent service and a quality burger with your choice of toppings for significantly more than the drive thru chains We enjoyed ourselves and will be back on occasion read more

Wish we would have read Eric L.'s review before we went there. We've ate at Five Guys for years because we like their healthy food - but this location's incompetency and customer service is horrible. They only put 1 double patty hamburger in our bag - not 2. When we called to complain the manager stuck up for the employee and barated us for not double checking our receipt / bag before leaving! My husband just suffered a stroke and I have difficulty driving w/my diabetic feet. The idea of driving all the way back there from Knoxville was out of the question. When we explained that to the manager she didn't care. Said we'd have to come all the way back! No apology. We reached out to Five Guys corporate. Hope they can correct the problems at this location. read more

First I want to say I do generally like Five Guys but...Ok I know things are crazy right now, but this is nuts. Two little burgers one with cheese one without, two small fries, coke, sweet tea. $37.07 freaking dollars. The burgers are not what we ordered, we ordered regular burgers but got little burgers. I ordered Cajun fries, way, way too much seasoning. I guess the way now is give a butt ton of fries and then they won't know how much you get taken on the burger size. This was probably the saddest burger I have had in a while and I paid 37 dollars for two of them. So it will be a while before I come back like when I have to have fries this is the place, or milkshakes, but not burgers. read more

Greasy and over priced although you get your monies worth on the fry orders. The flavor and options can be made in any manner you could hope for. I just don't find price verse quality worth it. They also own super chix which is just 5 guys with chicken and I feel the same way about them. read more

Five guys is good but this location is horrible. It is a total crapshoot as to whether what you order will actually be in the bag. It has happened enough times where they put a single patty on to go orders instead of double patties that it appears intentional that they charge for a double and only give a single. I am willing to forgive an occasional mistake but they either don't care at all about order accuracy or they are intentionally shorting people to increase profits. read more

I bought one cheeseburger, medium fry and a drink and this cost me over $18.00. That was the last time I eat there. I love their fries but they are wayyyyy over priced. I can't afford to eat there again. So sad. :-( read more

Cost does not warrant the quality. Decent food. Not bad but not great. Way over priced.

Solid burger! The fries were VERY salty here but I managed to minimize it with mayo and ketchup. Five Guys is always consistently delicious. No matter the location you know what you're gonna get. The little burger is 1/4 lb, the regular is 1/2 lb. It feels bigger since you can load it up with free toppings. Very friendly service--it was about 9:15pm and they were closing at 10. Though they were sweeping and cleaning the place, we didn't feel rushed. The gentleman at the counter actually brought us our order to the table. Very nice. read more

Five Guys - Little cheeseburger w/ tomatoes, pickles, lettuce, mayo - Burgers Near Me - Powell, Tennessee

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I just want to throw a shout out. I have eaten here many times and it has always been delicious, but I ordered delivery here last week and the food was here so quick that I thought it had to have been a joke. And everything was delicious and perfect! I just have to brag on them a bit because I was very impressed! Big and delicious! read more

Burger Heaven Five Guys, has the best bacon burgers ever. You can watch the cook; cook your order right in front of you. Most of all, they use real potatoes for the French fries. My son orders a bacon burger, with fries. His burger was cooked, right in front of him gift wrapped in aluminum foil. And his French fries, was given to him in a huge brown bag. Five Guys, give you a huge amount of French fries with each order. Yes, All I saw was 5 amazing young men cooking our dinner order. These amazing Guy's, at Five Guys restaurant can really cook! read more

I always give the fifth star for service and at this five guys it's all because a couple of employees that go way above what I would consider great service. I've been here a few times and always have met one or both of them, this restaurant is amazing clean and welcoming and I'm always meat with a smile while ordering. Great place to go and get the Best Burgers Anywhere !!! read more

This is by far the best Five Guys around. Their health code rating is always 99 or 100. They're always so friendly. The best thing about them is their attention detail. My wife has a gluten allergy, so we come here to get lettuce wrapped burgers. Every time we order, they ask if it's an allergy or a preference. They always make her burger at a separate station and change their gloves before making it, and put it in a separate bag. When they bring our food to us, they let us know they made it at a separate station, just to reassure us. Awesome food, awesome service! read more

If you want a tasty burger this is the place. Service is always very prompt and friendly. Get the cajun fries they are always perfect.

Awesome grub hub driver super nice keep him around thanks for the great service , and the guys at five guys made great food great job

This was my First time to Five guys. I wanted a burger and frys! The frys are amazing. Real potatoes and you get a lot! The burger was good too! I recommend this place for sure read more

This is by far the best 5 Guys I've ever been to and one of the best restaurants in Powell. Service is always top notch and food quality is unrivaled. Glad to say, I'm hooked! read more

Our favorite burger place around! Burgers are made to order and always fresh. You get A TON of fries in an order, too!

I have high expectations for five guys, and they just were not met at this location. This was my first trip to this store. The staff was very friendly, but they fell short on execution. My fries were so salty I couldn't eat them at all, the patty was incredibly dry and they forgot my mushrooms. I was the only person in line when I got there and there was one family of two waiting ahead of me. (This is a review from my roommate who doesn't have yelp.) read more

I drive for Uber and I eat at Five Guys at least 3 times a week. I've been to every location in Knoxville as well as Sevierville. They are all excellent. But I gotta tell ya, the Powell location has the best fries. Liz is the Grand Poobah of French Fries. They were so good, I almost forgot to eat the burger. They were golden brown and crispy on the outside, fluffy on the inside, not a bit greasy ... just perfect fries. I'm hungry just thinking about them. Visit this location for a treat. And if Liz is on fries that night, prepare to be dazzled. read more

A greasy, fatty, amazing guilty pleasure. Burgers, dogs, fries. Simple enough but you'll be hard pressed to find a better burger spot. Best to just share one order of fries between two people, they will give you a ton. Also if you're allergic to peanuts, do not even walk through the door. They use peanut oil for their fries, and there are cases of peanuts in the middle of the restaurant. If you aren't allergic however, do yourself a favor and eat here soon. read more

Took me a few tries to get my burger just right but now one of my favorite lunch spots. The portions are quite large. I usually get the junior burger (the regular with two patties is just too much) and share fries with Christopher D. If you don't like Five Guys it's because you don't just don't like burgers- and that's un-American. read more

Food came out fresh, hot and fast! Very friendly hospitable staff! The restaurant was exceptionally clean.

Usually it's pretty good here. IDK if it's b/c it's Sunday or what? Lettuce was not crispy, the cheese burger was real bland.. The raw onions on it was like cardboard, apparently not fresh. Fries were even bad This is not normal for this place, like i said quality suffers on Sundays in some restaurants. Ppl eat on Sunday too. And we bring our families. Not just lunch work days. . read more

Best burger around! Just left there, customer service was as great as the food! Love this place!

Awesome burgers & fries!! Been to Five Guys in different cities & states & they're always delicious!!

I went in and the staff was incredible. I would say the wait was average for lunch time. The cost of the Burgers is a bit much, and what they brought me was all the toppings were falling out and there was too much dressing. read more

Five Guys is always good. Fast service. A little salty fries. A good place to hangout. Clean well kept. Staff very friendly.

The good is great. No changing table in the men's room. I didn't even check the women's because by the time I was done waiting for our food, our husband had already changed our son in the grass outside. It is 2017 for crying out loud, men change babies diapers too. read more

Avoid this Five Guys with a passion! I ordered a BLT sandwich and it was burned. The manager refused to take it back and said that if I don't like something that they aren't liable for it! I had to pay 4 dollars extra for a hot dog instead which I really didn't want. I will never go to five guys again and don't see the fascination that a lot of people have in it. read more

In my humble opinion THE BEST BURGER ON EARTH at least better then any other ive had. Any topping you can think of is free and a tip for newbies order only one order of fries. One order feeds 3 grown boys and my husband and I. Delicious!!!! read more