TL;DR - Definitely not fast food, and be sure to check your order…read more While my wife and I were visiting the area, I called from our hotel to order two salads. I was given an estimated time that they'd be ready, and I was there just before that time to pay for my order. I eventually got our food, but only because I approached the inside pickup window after *30 minutes of waiting* and asked one of the staff about my order. (Turns out it was done a good while earlier, but just set to the side in the prep area. Does the team not know to check the dining area for call-in customers? ) During that 30-minute delay, I witnessed the following: * Other customers also waiting a long time for their orders, particularly in the drive-through line. I had a clear view of the monitor that shows how well they're doing with drive-through order efficiency, and it was frequently displaying multiple indicators of poor performance. At the worst part, there were four cars in line on the display, all colored red (they start green when the order is first placed, and turn red after some time has elapsed indicating that the team should have delivered the order already). * A dine-in customer complained about something wrong with the order for his family. * Another take-out customer got his order, left, then returned several minutes later because an item was missing. Speaking of which, I ended up doing the same. After arriving at our hotel and unpacking everything, I found that one of the requested salad dressings was missing, and there were also no utensils in the bag. Back I went to get the missing items. I've ordered from Firehouse Subs in other regions, and have never had service this bad. The only thing saving this review from being just one star was the food. It was exactly what we wanted... ...eventually.

Food is great,people are friendly, but if you want food in less than 15 minutes go elsewhere! The…read moreapp is non-functional,the wait on the drive-thru is average 15 min or more!? FIX THE APP PEOPLE!! p.s.tried to fill out the survey in the momos but that also seems to not work!

If you are questioning which fast food place to go on this exit - look no further! Hot perfectly…read morecrunchy & potato-ey type of fries (iykyk). Quick and friendly service in the drive thru. The burgers tasted great and had actual romaine lettuce and real slice of tomato. Refer to pictures so you can see that I'm talking about ;) I got the biggie bag with a jr bacon cheeseburger, 4-piece chicken nuggets, fries & a drink (all for $5), I subbed a loaded small Oreo frosty for the drink, so it cost an extra $1.70. We also had a Dave's double that was delicious and everything from the meat to the bun to the lettuce tasted fresh. We stopped here and went through the drive thru at 3:20pm on a Sunday with no one else in line and great service. The Wendy's is connected to a gas station, so I was a little hesitant, but as you can see, was happily relived. 5- stars for a fast food experience, at the end of the day, it's not the same as a sit down meal, but I was very happy with the food and overall quality. Tip: download the Wendy's app, there's lots of freebies & discounts. I downloaded it and was able to get a $0.01 (yes, 1 cent) jr bacon cheeseburger today.

I stopped here while travelling. I went inside to use the facilities and then order food to go…read more Once I got to the counter, no one spoke to me even though several different workers looked at me. The drive through was busy, but I was the only person inside. After waiting for five minutes with no one acknowledging my presence, I left. This is by far with worst Wendy's I have ever visited, and I will not make that same mistake again.

Went to this Bojangles outside of Knoxville, TN and I wonder if it is just the south or most fast…read morefood places outside of the south has no clue about customer service. The chicken was damn good here. Freshly made and piping hot which is how I like it. The size of the pieces were above average and not smallish like other places I have been to like KFC in CA. I love Bojangles so I will never complain about the food and yes, the dirty rice was on point here for sure. Service was stellar with a really friendly staff. It seems like every Bojangles I have been to in VA, TN and NC had super friendly staff, unlike other places where the service is straight garbage. Ambiance was big, bright, clean and nice. Nothing to complain about here. Overall I would recommend this Bojangles and others in the South. Bojangles is still my favorite fried chicken place!

Service was good and the food was good enough but the bathrooms are disgusting and the place was…read morefreezing.

The food was very disappointing to say the least. There was only one person in front of me, so it's…read morenot like they were super busy...I ordered a chicken fillet biscuit combo, but after getting back on the road, I had received a ham, egg and cheese sandwich. Not only was my order wrong. It was cold. I was not going to waste my time turning around to try and get the order corrected. Instead I just added them to my Never Again List.

Always fast and friendly. No lines but I'm usually there very early around 5am. Food always hot…read moreand tasty.

One of those evenings where I didn't really want to get out as it so cold and windy but I need to…read moreeat so chose very close. This is on the other side of the interstate from the hotel so not in my walking distance plus remember it is cold. Neat local place with better than average service. The steak was the special but it really wasn't special. Cooked properly but not a great cut for a ribeye. The side salad was decent and the baked potato was a nice size. Service and ease of parking are the two bright spots. Food was ok.

When did The Taste of Dandridge become so awful!? We ordered the ribs and they were so dry and we…read morecouldn't even begin to give an opinion on taste. I ordered the prime rib that seemed to be somewhat tough as I couldn't cut it easily. Our baked potatoes looked warmed over from the day before. Too sad! It used to be to die for! Will not return until we see some good reviews Service was good. At 5:00 they were just about empty and now we can see why.

Very rude to a coworker would not let them get their order. Refused service. Screamed at a 15 yr…read moreold girl. Very dirty. Food is always wrong.

Yet another place I would rather avoid, but can not, due to the love I have for my husband. The…read morefood is what you would expect. (2 star but consistently so) The drive through dude had a good sense of humor. (4 star) We go here if we are craving tacos and it is not Tuesday or Wednesday.* This Taco Bell / Long John Silver's is right off the interstate. Exit 417. *Tuesdays & Wednesdays are Mexican Fiesta night at Taste of Dandridge, on the opposite side of the Highway.

We stopped at a hotel in Dandrige during the snowstorm and was within walking distance of the…read moreshoney's restaurant. We went in and not very busy but just a few people showed up for work. The lady who waited on us was the only person waiting tables. She treated us like we were her only customers. I have never had this good of service at any restaurant even high end restaurants. She was amazing, these people get out in this terrible weather and still have a great attitude and do amazing work. The food was hot and very good. The entire staff that was there was great but our server was the very best.

The food was very good and fresh at the buffet. The service was great. Ms. Melinda our server was…read moregreat. The restaurant was clean.We were traveling from Sugar Mountain,NC to Louisiana and this stop was worth it.

Employees were nice, restaurant was very clean, and food was made promptly. The only issue was that…read morecheese was no cashier. After several minutes of waiting, I had to call to the kitchen to be acknowledged. Other than that, all was good. Tip: Currently, McDonald's has a mobile app that will give you a discount on almost everything, including a percentage off your bill. It's worth using.

Waited in line behind one car. Watched two cars on the left go through. The one in front of me…read moredidn't move -so jumped in the next drive thru line the lady said immediately "one moment please." 10 minutes later "can I take your order?" "Yeah - McGriddle...." "We aren't serving breakfast right now" Not a very good policy to lie. Experience 0. Sat in silence

What a wonderful experience! Ms Sharon greeted us at the register and made the entire experience…read more100% top notch ! The other ladies working were so pleasant a rare thing now says! The food was outstanding. Between the great food and lots of smiles this Bojangles made our day! Be sure to stop at this location

Five thumbs down for this place. Did the drive-through so I can't speak of the cleanliness however…read moreif the food and service I just received through the drive-through is any indication I'm sure it's rat and roach infested. It's fast food, so your expectations are low going in. And 45 bucks for Bojangles?! Are you kidding me?? Not only did I not receive my entire order and had to go back to correct it but the Coke that came with my meal must have been pre-poured at least an hour ago. All the ice is melted, the Coke was flat and the cup was mushy. The chicken tenders must've been made hours ago and possibly even microwaved. They're hard as a rock and dry. And that's just my experience still driving home dipping into the bag. I can't wait to see what surprises are waiting for me inside this bag when I get home. Getting home and opening the rest of this. It is is a greasy disgusting mess. If false advertising was a crime they could be arrested. It looks nothing like the chicken on TV lol. It's literally dripping with grease which is now all over my phone and my shirt. It will never be BO TIME in this house again. EVER!

Best chili dogs. Service was very friendly, but the mic operator was hard to understand and hard to…read moreunderstand. Nice ambiance, sitting in your car, eating, and reminiscing.

I ordered using the app. I checked in when I got there. 20 minutes after the app said my food was…read moreready, someone came out to take food to another vehicle. I had to flag him down. Only one up front, etc. I get home and not one item in the order was correct. No one answers the phone. There's no manager on location to speak with, allegedly.