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    A&W Restaurant

    3.5 (46 reviews)
    InexpensiveBurgers, Fast Food, Hot Dogs
    Open 10:00 am - 11:00 pm

    A&W Restaurant Photos

    Business Info

    A&W RESTAURANT ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids
    Good for groups

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    Recommended Reviews - A&W Restaurant

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    Reviews With Photos

    Root beer
    Chance O.

    The food was absolutely amazing and the service was great and fast I recommend 100000000%

    Wow!! A fresh frosty mug with every refill. Definitely coming back here! What a difference in the root beer taste when it's fresh!!

    Food was great! I really loved their fries . A fresh FROSTY mug with each refill. So impressed with this place! It was clean and everything came out HOT! Definitely going to make this our go to place when we come to Dollywood

    The A&W Restaurant
    Jacob S.

    A&W Restaurant: $ - fries 10/10 fish fried style taste - Chicken sliders 8/10 after taste - Cheeseburger 6/10 too many pickles, bland a little hard to swallow - Fruit punch 10/10 immaculate - Dr. Pepper 6/10 little watered down Overall: I'd eat here again.

    Our group and the man who might change America
    B-Man H.

    I would normally never review a fast food place like this but the guy who works here is so fantastic it deserves a review. I didn't catch his name but he is originally from long island. The first time we went into this A&W my wife spotted that hey had root beer made fresh and she wanted to try it. We went in and encountered this man who when we ordered a root beer to go he insisted we try it in a frosted glass instead. We did and it was great. We chatted with him a bit and he made us a to go cup after we were done with the glass. We went in a few days later and he remembered us. We got 4 root beers in glasses (the right way) and talked to him some more. He was super nice and brought over refills. This man is what America needs more of! We need people who love what they do and want you to love their business as much as they do. If there were more people like this small businesses would thrive. I don't know if this man is the owner or a manager but I hope he sees the greatest success in life!

    Drive thru

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    6 months ago

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    1 year ago

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    1 year ago

    Love the root beer float!! We had a few of these during our trip to Gatlinburg. Super good.

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    3 years ago

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    11 months ago

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    4 years ago

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    3 years ago

    Supposedly they close at 10:00. BUT oh no, they close at 9:00. Completely ruined our later night dinner plan.

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    3 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - A&W Restaurant

    Review Highlights - A&W Restaurant

    We went in and encountered this man who when we ordered a root beer to go he insisted we try it in a frosted glass instead.

    Mentioned in 12 reviews

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    Hard Rock Cafe - Legendary Burger

    Hard Rock Cafe

    3.3(360 reviews)
    3.3 mi
    $$

    We went on a Saturday early evening and although the place was almost empty, we got asked if we had…read morea reservation.... Umm I don't think we needed one. No wonder they are closing but we are still sad about that. We waited for about 7 minutes for someone to approach our table! When she did, she immediately apologized took our drink order and told us to pick an appetizer on the house! Now that's how you handle that situation! And the reason for the 4 star review. We actually got the pepperoni flatbread pizza for our appetizer and I am so happy we did because it was so yummy! I was pleasantly surprised honestly! Both of us got Burgers with fries and tots which were really good too! The waitress really made our visit special after a bad start to our dinner! Hopefully we will be able to get back before they close for good! As huge music fans we enjoy the music and decorations throughout the restaurant! Come on! They have The Rev's drum kit in there!!!! We're going to miss you guys!

    This place is so complicated for me; I see it both as from when I was a child going before a night…read moreat the Comedy Barn, and as my more recent experiences as a fully grown adult! As a child, it was a bit more well kept and almost majestic, but I could tell this most recent visit that the building interior and exterior could use some work. Otherwise, the live entertainment was incredible and food was exactly what I expected, and that's exactly what I needed for my nostalgia trip up to Gatlinburg and Pigeon Forge. Service was a bit spread thin and upon entering the restaurant there were no hosts to let us know where to go or wait for them; very strange entrance way. We started walking to the right of the host stand, met immediately by a gentleman running up. Servers were also stretched thin, but much friendlier! We're frequent Smoky Mountain visitors, and may be back but with all of the local and less corporatized options you reading and I have to enjoy in this glorious town and region, I wouldn't be surprised if we didn't return until we have kids. Cheers friends

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    A&W Restaurant - burgers - Updated May 2026

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