Order a double bacon cheeseburger tell them no pickle extra onion extra mayonnaise go back sit down and talk about notice. A pickle fell out of my burger. I am very allergic to pickles called owner and the only thing he had to say was well. I guess you needed to go to hospital. This owner is very ungrateful. I do not recommend this place at all. Did not even offer my money back for the inconvenience that this is caused had to be remade. Hopefully, I did not eat a bite of Pickle. I do not recommend this place whatsoever. read more

A&W Restaurant - Burgers Near Me - Sevierville, Tennessee

Service was great.Restaurant was clean.Food is what you would expect.We split a combo(had the spicy burger).Burger and fries were great.Had a large mug of rootbeer and cheese curds.It is at a working man price for The Working Man Review. read more

A&W Restaurant - A mug - Burgers Near Me - Sevierville, Tennessee

Love the root beer float!! We had a few of these during our trip to Gatlinburg. Super good.

I happened to notice the A&W while driving and had the strongest impulsive urge to grab an A&W Draft Root Beer Float in a glass mug. It's hard to find an A&W restaurant so I didn't want to let this opportunity slip by. My review is probably biased bcos of the fond memories I have of A&W and can't tell the difference between nostalgia vs this specific dining experience. Either way I had a great time. The staff here are extremely friendly and pleasant! They gave a recommendation to try out the Sriracha cheese curds and that was indeed interesting. This is the original "All American Food" read more

The food was absolutely amazing and the service was great and fast I recommend 100000000% read more

A&W Restaurant - Root beer - Burgers Near Me - Sevierville, Tennessee

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Very Rarely Do I get fresh food from a fast food restaurant this place is great everything was fixed as we ordered. The restaurant was clean and staff extremely friendl. read more

Food was great! I really loved their fries . A fresh FROSTY mug with each refill. So impressed with this place! It was clean and everything came out HOT! Definitely going to make this our go to place when we come to Dollywood read more

A&W Restaurant - Wow!! A fresh frosty mug with every refill. Definitely coming back here! What a difference in the root beer taste when it's fresh!! - Burgers Near Me - Sevierville, Tennessee

Had good memories of A&W growing up in the 80's. Basically went in for nostalgia. Not what I remembered. The burger was just ok. The onion rings totally different. So overall good but nothing special. read more

A&W Restaurant: $ - fries 10/10 fish fried style taste - Chicken sliders 8/10 after taste - Cheeseburger 6/10 too many pickles, bland a little hard to swallow - Fruit punch 10/10 immaculate - Dr. Pepper 6/10 little watered down Overall: I'd eat here again. read more

A&W Restaurant - The A&W Restaurant - Burgers Near Me - Sevierville, Tennessee

But only Drive Thru for now Yes you know due to lack of staffing so pls be patient, best cold root beer in town read more

Great fast food! My husband loves the root beer floats and they have the best cheese curd bites. The ice creams are like a mountain as they're huge!!!!! read more

When Taco Bell is a classier joint you are in trouble. I ordered a chocolate milkshake and they charged me for chocolate milk and "shake it" meaning it was chocolate milk and either shake mix or ice cream. Not good milk shakes. My husband got the traditional root beer float and he was not impressed. The root beer wasn't mixed properly. Tasted worse gas station root beer. We got a mug to take home and it was cute. read more

Enjoyed a root beer float! Nice store Busy but swift Easy access and exit Enjoyed a little nostalgia read more

Tuesday 7:05 PM. Open sign lit. Lights on inside. Cats in parking lot. Waited a few minutes at drive thru. Finally beep horn. Back door opens and someone yells 'We're closed!' Well we will be here all week and we love A&W but we'll eat elsewhere. Don't trust a place operated like that. read more

Supposedly they close at 10:00. BUT oh no, they close at 9:00. Completely ruined our later night dinner plan.

My husband & I stopped in during a trip to Tennessee. We don't have this restaurant back home. The food was delicious!!!!! We even bought souvenir glasses. But the employees were terrible. Very rude. read more

This low rating isn't as much about the food as it is about the service...sadly in these times I pay more attention to the people preparing my food than I have in the past. With that being said the cashier was coughing profusely the entire time I was in line and she even pulled her mask down once to inform the person she was checking out "I promise I don't have covid". It was at that point I started looking at the two guys making the food and I noticed both had beards but no beard nets and even more concerning was the cashier was wearing plastic gloves but neither one of the guys preparing the food were. Sorry but even without a pandemic I really don't like fast food workers "bare handing" my food. Needless to say I lost my appetite by this point but ordered and did my best to eat my meal anyway. Clearly there needs to be some more safeguards put in place here though. read more

I hadn't had an A&W root beer in decades so I treated myself to one. Had a LONG wait in the drive-through (we were only the 3rd car) then got a poor tasting root beer. Maybe they changed the recipe since I was a kid. There receipt doesn't as for comments so I'm putting it here... read more

I would normally never review a fast food place like this but the guy who works here is so fantastic it deserves a review. I didn't catch his name but he is originally from long island. The first time we went into this A&W my wife spotted that hey had root beer made fresh and she wanted to try it. We went in and encountered this man who when we ordered a root beer to go he insisted we try it in a frosted glass instead. We did and it was great. We chatted with him a bit and he made us a to go cup after we were done with the glass. We went in a few days later and he remembered us. We got 4 root beers in glasses (the right way) and talked to him some more. He was super nice and brought over refills. This man is what America needs more of! We need people who love what they do and want you to love their business as much as they do. If there were more people like this small businesses would thrive. I don't know if this man is the owner or a manager but I hope he sees the greatest success in life! read more

A&W Restaurant - Our group and the man who might change America - Burgers Near Me - Sevierville, Tennessee

Surrounded by lots of other food options, but this is the best drive thru option on this road. The food is better quality and the wait is longer. I go here when I have a few extra minutes. My usual is the cheese dog with a small onion ring. It's always hot and tastes good. read more

A&W Restaurant - Drive thru - Burgers Near Me - Sevierville, Tennessee

This is the first time my husband and I tried this place and omg it was sooo good! We got the coney dogs onion rings and root beer floats. Everything was hot and fresh and delicious. We got there right before they closed last night and they were very kind and patient with us even before closing. Great staff! This is one of the best meals we have had since staying in Tennessee we will definitely be back! read more

This place is in need of a good scrubbing-cleaning. If the eating area look like this just think what the kitchen look like. Employee had time to take a smoke break but no time to clean the extremely filthy floors. The counter tops were strained as if the stains were permanent. This was horrifying to see as restaurant. read more

How could you go wrong with an A&W root beer float for $1.99 and they serve it in a glass mug!!! The root beer is made in store with real cane sugar. We are visiting the area and I haven't seen one of these restaurants in years. Going here brought back childhood memories. Glad I could bring my kids here for the best root beer float ever!!! The manager was so very nice and helpful with a smile on her face. Loved her! The food was good and fresh. The restaurant was not dirty. The floors might look it, but the tan tile has brown marbling in it and I can see where it can give that effect. read more

A&W!!!! They haven't had these back home in years!! So when I seen I just had to stop and relive my childhood. We went though the drive through, clear and easy to navigate, and the meal was well placed and easy to read. Pulled up to the window was helped by a sweet women with a smile. Got home and Hmmmm delicious!! Until my dog stole the rest of my shrimp!!!! Looks like we may be stopping by again tomorrow!! read more

My family (my wife, our 7-year-old son, our 3-year-old son, and I) ate here for lunch on Thursday, April 4, 2019 around 12:30 PM. It was a little crowded, but the staff got through the sign much faster than expected. The food was good and how can you not enjoy A&W Root Beer in a frosted mug? read more

The absolute worst burgers my husband and I have ever eaten. It was dried-out, hard, not hardly any condiments on them, and the buns fell apart about 1/2 way through. FF were not good, OR were ok, milkshakes were good. Had to wait several minutes for OR sauce while food was getting cold....OR sauce wasn't even any good. This is a A&W/LJS combo, LJS side is very good. read more

Great chicken tenders, but only ok burgers. Friendly workers and the always amazing A&W Root Beer in a frosted mug. Will try a float next time. read more

A&W is #1 in fast food chains, in my opinion. The grilled taste of their hamburgers combined with fresh toppings and good bun - it's delicious! I also love that when you dine-in here, you get your A&W rootbeer in a frosty mug. I must drive 2 hrs to eat here, but I won't ever pass the chance!! Oh and the hot dogs are great too! An all-around American classic, done right, even if it's fast food! Love!!!!!! read more

A&W Restaurant - Frosty mug! - Burgers Near Me - Sevierville, Tennessee

The burger I had here made McDs look like a gourmet delicacy. It was awful. Plus, it took me 3 tries to get one that was warm. The first one was room temp to chilly. The second one was actually cold! Like just this side of frozen cold. Ridiculous! The thIrd one the manager took into a back room to microwave before she brought it to me. That made it hot, but soggy and gross. I never even got a real apology for my ordeal. They just don't give a crap about their customers here. The cheese curds were 'meh' and my husband loves their root beer, but do yourself a favor and eat elsewhere. read more

This is regular stop on our vacations in the smokies. Usually more than once. Food was great with quick service. I do have to say the place is looking a bit worn down but it's still a must stop. read more

Food was okay, but as we went through and paid at the drive thru not a single person had a mask on. Not sure what the policy is at this location but every other place had on masks read more

Awesome friendly service! Free refills on frosty mugs of root beer! Yummy burgers and onion rings. Great fast food option. Bonus for ladies like me: probably the cleanest bathroom of any fast food restaurant I've ever been to! read more

Omgosh the food was great. The burger was better than expected and the fries were hot and crispy. The root beer though, oh man the root beer. I could have foundered myself with it. Definately will he going back. read more

A&W Restaurant - a hamburger and french fries - Burgers Near Me - Sevierville, Tennessee

If you love food, go here. Best fast food by FAR, would rather eat here than most sit down restaurants. The service and employees here are also phenomenal! read more

A&W Restaurant - If you love food, go here! - Burgers Near Me - Sevierville, Tennessee

I am not sure it deserves 3 stars but it is was edible. The restaurant is set up horribly, the trash and condiments is where the line is to order and people are waiting for food. The food was nothing like it is at any other A&W I have been too and the restaurant was a mess. Took a while for the 2 ladies to take our order ( one just kind of stood there watching) while a line was to the door on the Labor Day Sunday. My daughter didn't finish her burger because she was grossed out by the whole experience. read more

This has been a must stop at every time we come to Sevierville. We have always had fabulous service and the food is on point. Don't miss this little treat when your here. read more

We pulled up, waited 10 minutes for them to take the order in front of us, we pull up, and they turn off the light. We wait another 4-5 minutes for them to tell us they are closed. It was 9:48 and we had already been there 15 minutes. The "manager" said they were closed even though they closed early and we had already been waiting to be served. The male associate with blonde hair was also extremely rude about the situation after we said we would be calling the store manager in the morning. If I could put 0 stars I would. Hoes. read more

Normally I don't write reviews and if I do it's on google but the website won't work so this will have to do. My boyfriend and I have been coming to this specific location for a few months now and every time has been bad. The whole reason I'm writing is because since 7:30 to now he's been throwing up non stop from food poisoning. Each experience has had one thing in common. Chili. I think they literally just leave the chili sitting out all day. They don't change it. Every time he's had it he's gotten sick. No rating. They need to start making changes. Absolutely gross. read more

I love A&W. I didn't like the 30+ minute wait for food. Or the coney dog loaded with onions for my wife who said no onions. Or the burger all the way except cheese... that had cheese and nothing else for my son. Or the three coneys without cheese... loaded with cheese. They did get the drinks right.... read more

The food was fresh and hot which is amazing considering they were lined out the door. Staff was very friendly and even brought our food to us. The root beer is to die for, I would recommend a dash of ice cream to top it off. (It comes in a frozen glass mug) Very impressed with the female manager (dont know her name) but she kept the line rolling fast and was very professional so I will be coming back. read more