The food was not quite on par with the other Five Guys location I have visited. I'm not sure if a cook was having an off day, but I've manage to muster a few complaints: the burger was well done ; the fries were not crispy (not to mention that the portion was not as large as my previous visit); lastly, I ordered grilled onions and about a quarter of them were raw. Though, none of these were egregious mistakes for a fast food restaurant. On the positive side, I did indulge in a generous portion of the complimentary peanuts; it's hard to go wrong with those. read more

The only thing comparable to In-N-Out here is the decor. The food, price, and options just aren't similar enough for a real comparison. What I really like at Five Guys is the ability to pick any and all of the toppings and not have to pay extra, with the exception of bacon and cheese. The regular size left me disappointed as it is simply two patties from the "little" size, and not a thicker, juicier patty (as Carl's Jr. does with their regular and "$6 burger" versions). I much prefer the "little" size as the meat/veggie ratio is more ideal. The cajun fries also disappointed me as they are simply regular fries with seasoned salt thrown on them. Now, as I am originally from California, and since everyone is making that annoying comparison I might as well put in my .02 for potential customers. The buns feel store-bought, fresh from the bag on Aisle 6, not the toasted ones of INO. The fries are pretty good - typical more of a restaurant than of fast food (though I really like INO fries). There are no shakes. =( It is not as cheap as INO, but close to the same value. You pay more but get more. If you're like me, a fan of toppings (peppers, bbq sauce, grilled onions and mushrooms at no extra charge), you will love this place. If you prefer the subtle freshness and simplicity of INO you will not find that here. Right now I couldn't place 5G above INO, nor could I place it below. They each have their strengths and weaknesses. If 5G offered the sweet potato fries from down the street, had better buns and/or offered shakes, I would rate them above INO. read more

Me and my 14 year old son was on break from a chess tournament and decided to grab something to eat. I always been a big fan of this chain. The burgers are are thin patties that cook fast and are so juicy. So if you are a big fan of big thick patties this isnt the place for you. However with two patties it is the same as one big thick burger. However the thin patties are more juicy. Also if you order fries for yourself, order the small. They over fill the cup and and you get about one or two more cup size of fries in the bag that you give you that has your order. read more

The only reason I went here was for their pop machine. You get to choose your standard coke products AND THEN...... you get to choose flavors to add to it. Awesome! read more

Now I live on the East Coast. Now I have no In n Out Burger. Now I weep. It's comparable in taste to In N Out. The boyfriend and I split a standard cheese burger with everything (except mayo). I found it to be completely serviceable in flavor and meat quality. Eating the damned thing is a challenge all on its own! How the hell am I supposed to get my mouth around this thing? My main issues was the complete lack of structural integrity the burger had. In mere minutes it turned into a sloppy mess. Perhaps the next time I will get some of the other toppings and Jr. size to see if that helps with how average this burger was. Peanuts are interesting.....I guess? The fries were perfectly cooked and while the cajun seasoning was tasty, HOLY GOD HOW TO PEOPLE CONSUME THAT MUCH SALT! Unreasonable portions and astronomical salt levels. read more

Unimpressive if this is the east coast version of In-N-Out. DEVASTATING: - Forgot to put onions in my burger even though I specifically asked for them. - Tasteless fries. - Low quality beef with chunks of fat in it. - Super greasy. - No shakes to wash it down? - Water costs money. - Messy tables and chairs with the last guy's grease all over 'em. GOOD: - It really is five guys working there! When one guy went off duty, another guy appeared instantly. - Looks like an authentic burger. And the fries look really unique. Wish they tasted unique. - Tastes ok until about halfway through... then it's painful. Maybe the portions are just too big. - Take credit cards. - Free peanuts to chomp on while you wait. read more

This place sucks !! Our burgers waived burn as bell a long with bacon to!! Ill never order again . we had W burgers to throw out and reorder from McDonalds!!! You suck. You owe us money !! read more

I hate five guys. However, this one @ Pittsburgh has changed my life view on Five Guys. It's sooo good. And the people are so nice! The jalepenos are HOT! the mushrooms and bbq sauce make it taste awesome! THE FRIES. I hate fries but I loved the fries here! read more

Any place that gives you the option of choosing 16 topping for your burger (at no additional cost) is automatically worth a try. Besides that, there wasn't anything too exciting about these burgers. But don't get me wrong, I did enjoy my 7-topping burger and cup of fries. :^D read more

I like Five Guys better than In-n-Out. Yes, I live in California and here we have only 3 Five Guys (very far away) among the ten of thousands of In-n-Out. The burgers are juicy and filling. The fires are exceptional. Forget about other fast food chains! read more

The burger is average, as are the fries, but is a notch above ordinary fast food. Excellent service.

This is a good Five Guys. I've been to many, and I cannot really differentiate this one from the others. The food is great and is served hot. Thank you! This particular unit seems a bit dirty, which could be a challenge of the location and the swells of high volume, but I'm not sure. I do not see anyone out there wiping tables, either. read more

Before I actually set down and ate I had been feeling pretty pleased with myself. I saw the huge line, I smelled the delicious smells of French fried potatoes and I also observed all the literature on display about all the awards that Five Guys had won for their famous burgers and fries. I knew for sure that I would be well fed. Yes, that of course was before I actually took the first bite of my burger. My dream quickly turned into a nightmare. My bun was wet with perspiration. My hamburger had a chunk broken off it and was smashed to smithereens and the cheese on my sandwich was cold. Another swing and a miss for me and Oakland dining. How many guys does it take to ruin a lunch 5 hahahaha? read more

I love to destroy my daily calorie goals once in a while by going to this place. Great burgers with delicious Cajun fries.

Great burgers, but it's hard to get the cost right when you're eating alone, since the portions are completely wrong for individual diners at lunchtime. The words they use for sizes are very poorly calibrated, with their idea of "small" being a normal place's idea of "large." They do this to upsell you to more food than you need. I'm a guy, 6'3", and I've got a big appetite, but their "little" burgers are definitely adequate for lunchtime. The "regular" burgers, by comparison, are the same as the "little" burgers, just with two beef patties instead of one. So in other words, it's totally a marketing thing designed to upsell you to more food than you need. "Little" is actually "regular", and "regular" is actually "extra large." Unfortunately, fries work the same way. The "regular" fries are the smallest size on the menu, but they're easily large enough for two people. In other words, the minimum amount of fries you can order is still, in effect, an "extra large." I guess maybe this is just designed as a group place. So if you're a lone diner, be prepared to buy too much food if you really want to get a burger AND fries. If you get a little burger and a regular fries, it's the equivalent of another place's regular burger and extra large fries. Overall, three stars, because the food really is very good. It's just a shame they have a deceptive sizing/price structure. read more

I haven't been to this five guy location since college. While the food is similar to other locations the crowd is always interesting. College students, people visiting the hospitals, and random sketchy people. It's typically messy and crowded. I do enjoy their burgers and fries though! read more

Called at 9.40 and asked for an order to be picked up. Jamie was his name I believe. Asked if I made it there in five minutes to order in person could I possibly take food to go ?? I was basically told to go to hell. Drove by and the open sign was on. 9.55. I called and the manager said sorry and that's about it. Will never spend a penny there again. read more

Wow! Five Guys' burgers taste close to what you'd get if you made them yourself in your backyard. The beef is never frozen, and the fries are made fresh as well. It really makes a difference, and while the end result is a little spendy for fast food, it's definitely worth the price. Plus, you can add any number of toppings (mushrooms, onions, etc.) at no extra cost. read more

Naw, these are NOT better than In-n-out by a far stretch. Having heard recently that these were tied as the best burgers in the nation, I was anxious to compare to San Diego's local In-N-Out Burgers. The decor is surprisingly similar to In-N-Out restaurants, diner style with red and white tiles. Very friendly young staff that help you out if you've never been there with the menu that is totally a la carte. This is very surprising that there is not value meal deal available.Two burgers,one fries to split and two drinks were $20 bucks,not cheap However,there are plenty of peanuts everywhere you can dip into while waiting for your order. BURGERS: Buns are very ho hum, small and uneventful.They also provide the choice of excellent grilled onions and the meat is very good, looks to be homemade, very tasty and juicy burger. Cheese was oddly melted and messy but not in a really good way. FRIES were cooked in peanut oil and I thought rather oily,soggy and not appealing after awhile. I was sure hoping that Five Guys would come through for me but they really need to rethink their buns and fries to come anywhere close to excellent. read more

Ate lunch at this Five Guys today. It was fine -- what I would expect from a Five Guys. This location was a little dirtier than other locations that I've been to, but the staff was friendlier and checked by our table a couple of times (which I had not experienced before). I wouldn't mind going back again. read more

This place sucks. It's overpriced and a simple cheese burger cost 7 bucks! I ordered a large fries for my bros and they were so salty to the point that they were inedible. Next time, I'm definitely going to Chipotle, which you should to. Overall, I was deeply unsatisfied and they were overhyped. This specific 5 Guys was a let down. read more

Haven't ate there in a while but I love their burgers. Oh my god they are the best. They make it the way you want it and I love them. Please don't ever leave me. Love me feed me never me five guys read more

Five Guys does a fine job as far as chains are concerned. About the same quality, or maybe just below, as In-N-Out. The food quality of the burger was great, and the bun may have been the best part. The lettuce, however was slightly brown in areas and the tomato was terribly out of season. Good fries, but a small could feed four people. The amount of fries was ridiculous and gimmicky. I'd like to have seen this chain go for local beef, potatoes, and produce. That's a "gimmick" that would impress me more. read more

wow. in n out... take a back SEAT baby! These are some seriously good burgers man. there was a sign on the window that said "the best 5 bucks you can spend on a burger." i would have to agree. for starters, the meat patties are literally twice as big as the ones in n out, and they give you two. you can pick from tons of toppings... pickles, grilled onions, mushrooms (the ultimate), lettuce, tomatoes, ketchup, mustard, etc. i got the grilled onions, mushrooms, pickles, tomatoes, and lettuce, with some mustard. man that bad boy was FAT. it really was quite a good burger, i'd prefer it over any restaurant burger. the meat was defintely fresh and juicy, didn't taste frozen. the bun was nice and moist and chewy. the ingredients were fresh. wow. only 5 bucks. sure a whole in n out meal costs 5 bucks, but u wont get a burger like this on the west coast. i think theres one in cerritos though.. the fries... my friend loved. they taste like boardwalk fries. apparently theres cajun fries i ddn't get to try those, but these fries are better than in n out for most people. i think i got used to in n out fries so i like em anyway. but note to self, get cajun fries. and oh. all you can eat peanuts if you want. what a nuttin good deal. read more

3.5 stars would be more appropriate. Menu is limited so make sure the people who are going with you like burgers. The burgers are descent and the buns are tasty but they aren't something to crave. I was expecting the prices to be lower and this will deter me from going often as a 99 cent Jr bacon cheeseburger can give me my quick fix. The fries are nice and crispy and will be the reason i continue to go back. read more

Probably not the cleanest place in town, but not unbearably dirty either. The food, however, is great. The bacon cheeseburger I ordered was excellent. The "regular" order of fries was very generous and among the best fries I've ever had. And the free peanuts they had out was a very nice touch. read more

Made to order burgers, pure beef with no fillers. I understand some other reviewers about the toppings seeming light but it does have to match the patty/bun. THOSE could be a little wider although there's about 15 toppings that can be added? I like it that it's custom-made and the quality is better than In/Out or McD. Improvements: besides the width, I'd say the bun and fries quality. The combo should be the Hot Dog shop fries (at $5? Ugh) and these burgers. You want gourmet burger go to BRGR; you want a good old fashioned custom burger, come here. Free peanuts too! read more

Terrible fries, so small and way too expensive. It is like $3.59 + tax for a small fries in a very small dixie paper cup. I find other restaurants cheaper or same with 3 times more fries. I find peanut crap all over this place and messy. Food is an "ok", nothing to celebrate about it, it is only a gimmick. And people sticking their hands under the free refill fountain drink machine. I wouldn't ask for free refill, no thrill there after seeing this. I covered my mouth and ran out, never again. read more

Cheap awesome burgers and fries!!!! We also had a veggie sandwich and grilled cheese everything was great, $23 for a family of 4

I've been here dozens of times over the past few years. This place is good, but it has a few annoying qualities. Pros: The food is delicious. The prices are reasonable. The staff is friendly and efficient. Also, the free peanuts are a plus. Cons: The buns at this location taste weird. I've eaten at other Five Guys locations and the buns at this one just plain taste weird. I don't know why. The tables are dirty. I don't like sitting down to a table smeared with someone else's cheeseburger-grease. This, plus the loud crappy music being blasted, means I'm not taking anyone here for a date, or on any kind of business lunch. It's dumb that they serve all hamburgers in a brown paper bag. I know it's probably part of some silly tradition, but the bag means that the tables get messy because you have to rip open the bag and grease goes everywhere. Also, the fries and bun get soggy inside the bag. Note: this does not happen on a McDonald's tray. If the restaurant would change its dumb, backwards policy of serving all food in ghetto paper bags and the workers would wipe down the tables more than once a year, this place would be a five-star restaurant, easy. read more

Don't bother with ordering food from this location. Online or in person they will mess it all up. VERY DISAPPOINTED. How can ordering on an application turn so wrong? Pick and choose from two burgers ordered to make up a Frankenstein burger and don't stop there! Make TWO of them! I live too far away to go back after a long day of work and fighting traffic for my dinner. I will NOT return to this location. read more

Was in Pittsburgh for an academic tournament at Carnegie Mellon and decided to stop at this 5 Guys for our lunch break. I have to say, one of the best 5 Guys I've ever ate at. Super quick, excellent service, and the quality of the food was top notch. If you're in the Oakland area of the Burgh and need a quick place to eat at a low price and great quality.. keep this in mind. read more

BEST BURGER. Ever. Free peanuts, good prices & awesome portions. Their little burgers can be 5 inches in thickness if you tell them to put on lots of stuff. read more

These are the best casual-food burgers I've had... but I had "fast food" written there first which would definitely be wrong. I get a little annoyed at them taking 15 minutes to make a burger in a place that has a less charming interior than McDonalds. The long wait time is the only thing that stops me from going here more than twice a year or so. It's hard to find a clean table here, as well. Fries are very good but annoyingly large portions. read more

Great burger, unlimited toppings, fresh cut fries, free peanuts, unlimited refills of tea. My only complaint is the amount of salt on the fries & it's a bit pricey. But worth it. read more

Whenever I eat here, I always get the feeling that I'm in over my head. Someone needs to put my picture up in this place with a sign that says "Do not sell this guy a regular hamburger. Limit him to the little hamburger." read more

Always walk there after a day work from cmu. Good place for a quick dinner, a two patties cheese burger(tomato, pickles,grilled mushroom and lettuce), a little fries(ok, regular fries if too hungry), and plus a drink. The staff are welcoming. Enjoy the free peanuts while waiting. I have tried the five guys once in Belmont, CA, but the branch near pitt is far better than the one in Belmont. read more

I love five guys they make the burgers just the way you want them. They are all also very friendly which is great.

I know it's a chain and I try not to review chains, but damn are these burgers and fries good. However, I'd heard other compare them to in n out on the left coast and I'd disagree because while they are quite good they do not compare to the first time I fell in love (in n out burger). Okay, went here with Mom yesterday for lunch. I was a bit surprised to find it relatively empty and no wait at all. The cashier greeted us with a warm, genuine smile and even gave mom a compliment on her blouse. She knew how to work the tip jar. I ordered the "little" bacon cheeseburger and it was plenty big and really reasonable priced. I had it with sauteed onions and mushrooms (no extra charge) and a bit of mayo. Mom was more traditional with a "little" burger with L, T, O and ketchup and mustard. We ordered one drink to share and a "regular" cajun fries. The total cost was under $13 and we had plenty of fries left over. The burger itself was really flavorful, juicy, and the bun was soft and warm. The fries were some of the best I've ever had in any restaurant. I think it's because they are fresh cut daily and double fried in peanut oil. The restaurant only serves burgers and fries, so not to much to think about. I don't really care that they don't serve milkshakes I think I did enough artery clogging with the bacon cheeseburger and fries. Tessaros is still the best hands down, but if you are looking for a great quick burger and friendly service for Mickey D's prices. This is the place to go. I will become a regular. read more

i usually have a decent experience with most Five Guys locations, but not so sure about this one. i had to repeat my order three times to the cashier and after receiving my order, i realized she got it wrong anyway. read more