The cooks pants were low. His black underwear was showing. Milk shake machine was out of service. read more

I have not been the biggest fan of Five Guys. I know there are people out there that will rave about it and say that it is a satisfying meal. Those same people will say that it is fast food, but to me it is just messy food. I know that they basically cook to order, but I feel as if they are heavy handed with the food. Plus I am not a huge fan at how some of the food is prepared, but if we go down that road this is going to be one of the longest review out there. I'll simplify it, deep frying the bacon when there is a gridle just baffles me. While at work my coworker and I decided that for lunch we were going to order in. I let him pick and he chose here. I didn't argue, I just looked over the menu. I went with a bacon cheeseburger and a side of fries. Doesn't matter if you go with a small, it is still overflowing in the bag. Fries are you fresh cut variety, but I swear they use some of the smallest potatoes as they are not very long fries. Pair that with some ketchup and you are good to go. For my bacon cheeseburger I decided to top it with lettuce, onion, pickle, mayo and mustard. When I said they are heavy handed with these burgers, I swear that they slam these burgers around. Stacking the burger and toppings isn't that hard of a job, but when you finally open the foil around the burger it looks like they have done a pushup on top of the burger. That or after they wrap it in the foil it is they fold it so tightly that it is pressed. Needless to say, this is not the prettiest looking or appetizing looking thing. All that aside, it didn't taste bad, but it obviously wasn't the best burger in the world either. Even the fries were a bit of a letdown. Probably why I don't frequent this establishment much. read more

Solid five guys. The service is really good, and considering most of the customers are college kiddos, they treat us with a lot of respect. The work culture is amazing, and not only does it improve their job, but also makes the customers happier as well. Food is consistent like a five guys should be. read more

Came here for dinner on a Monday evening. I ordered the bacon cheeseburger and large cajun fries. Total came out to around $16. What's Hot - Free peanuts. Helpful and awesome! I was able to munch on peanuts while I was waiting for my friend, which was helpful. There is a metal scoop so that you can scoop out the peanuts (which are unshelled) without using your bare hands. They also provide small container for you to hold the peanuts. You could also take these peanuts with you if you don't finish them, which is convenient. - Portions. What I love love love about the fries is that they will scoop extra fries into your bag, which flows over the cup that holds your fries. I ended up having leftover fries for the next day. My bacon cheeseburger came with 2 meat patties, in addition to all the toppings I added on my burger- mushrooms, sautéed mushrooms, ketchup, and pickles. Their burger toppings come at no additional cost, too, which is helpful. - Quality. My cajun fries were definitely spicy and had a kick, which was yum! - Layout. It's a pretty decent layout. There are several tables and high stools by the window counter. - Service. Their staff are nice and helpful. I asked a couple of questions cuz it's been a while since I was last at a Five Guys. I also asked for an extra bag before I left so that I could hold my leftovers in a non-greasy bag. They answered my questions, were helpful, and gave me what I needed. - Location. It's in Oakland, which is convenient. However, because it's so close to University of Pitt, be prepared that this place can get busy with students. What's Not - Prices. Close to $20 for one meal and no drinks is pretty high. To be fair, their portions are pretty good. Just be prepared that a meal can cost you. That your burger toppings are free and that there are free peanuts may compensate for the higher cost of the individual items. - Location. The equalizer for the convenient location is that it can get busy. Additionally, this is not a place you drive to. Parking in this neighborhood is inconvenient. Walk or take the bus. - Cleanliness. Given that customers are shelling their peanuts and eating all their food out of the brown paper bags (which the food come in), it's easy for the tables and floors to get dirty. I didn't see any of their staff sweep the floor. I saw one of their staff come out and wipe a couple of tables once or twice. However, they don't appear adequately staffed to handle the restaurant at full capacity. Be prepared for there to be food droppings and whatnot on their tables. - Quality. Their burger was good, but not very flavorful. The taste seemed neutral and not seasoned. It's not bad, but I've had better. I like their cajun fries better than their burger. Put it this way, I wouldn't come here just for the burger. Final Answer Willing to come back, but I don't think their burger is their main attraction. read more

Five Guys - Free peanuts available - Burgers Near Me - Pittsburgh, Pennsylvania

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Really bad service. Can easily forget your order without any apology. Will never come again read more

5 guys has always been a staple in my bf and my meals. Here's the load down- delicious thin burgers, free toppings, but expensive for fast food. We ordered a regular fry to share (over $5) and got one little cup of fries mostly empty... if that's a regular fry, what's a small? I miss the free peanut days and when they used to fill a bag w lots of fries. read more

I am absolutely livid as I type this right now. I ordered a bacon cheeseburger and a LARGE FRIES for delivery. When I received my bag I knew something was off. When I opened the bag I was greeted to a half empty large fry container. And the few fries that were in there were cold to the touch. Completely unacceptable. With the cost of this food, the thought that this was okay to put out is wild to me. I will NEVER order from this location again. And yes, I got every cent of my money back. If I could give 0 stars, I would. read more

My first time at a Five Guys last Saturday for National Hamburger Day. I came here on a friends recommendation after seeing that BRGR's line was out the door. I had the cheeseburger with sauteed mushrooms and sauteed onions. They went really light on the topping only under the bottom of the two toppings to the point I could barely taste them. I find it only marginally better than a McDonald's quarter pounder with cheese, as another reviewer commented. That much said In-n-Out doesn't do much for me either, so I can see how some might disagree. I much prefer burgers where they grind their own beef and you can get something besides super well-done... I used to really like Fuddruckers before they went out of business. read more

Five Guys - Cheeseburger - Burgers Near Me - Pittsburgh, Pennsylvania

Got delivery through Uber eats. The burgers were good. The fries were good. The milkshake was very good. Overall a solid meal.

My family and I love 5 Guys. I happened to be in the Oakland area. So I decided to place my online order at the Oakland 5 Guys on Bouquet Street. The burgers were not as I expected or taste the same as the other 5 Guys that I have been to. The workers there are sluggish to get the food to the customers and the taste of the food is terrible. read more

Listen, I am a fan of Five Guys and I have dined here a few times before as I was a Pitt student. I don't have high expectations for fast food, and I rarely review fast food places. However, my recent experience was noteworthy enough to write this review. I had an event to go to in the evening and didn't have time to go home and make dinner in between so I decided I would grab fast food. I haven't had Five Guys in a while so I went with it. I ordered online, as I needed the food by a certain time and figured it would be best to order ahead of time online to eliminate wasting time waiting at the restaurant, or taking time to call to place my order beforehand. I placed my order around 4:15 pm and requested for the food to be ready at 4:45 pm. I figured that this was plenty of time. I parked my car nearby (without paying for parking, since I assumed I would be in and out quickly), and at promptly 4:45 pm I walked into the restaurant and told the cashier that I was there to pick up my order. They then alerted the kitchen staff, who started to prepare my order. Ok... I appreciate that the food will be fresh, but why have the option online to add a time when it's not going to be ready anyway? The restaurant was busy and I ended up waiting 20 minutes for my food. I was relieved that I didn't get a parking ticket during that time. I was a bit frustrated when I got back into my car, as I was now running late to my event due to the unexpected wait time for food. As one does with ALL fast food bags when ordering fries.. I went into the bag to reach for a french fry. Only to be saddened by the fact that ALL OF THE FRIES were COVERED in ENTIRELY TOO MUCH SALT. I mean... I like salt... but these were inedible. I had no time to go back into the restaurant, so I had to waste them. The burger was fine. Sorry Five Guys, but I don't see me coming back for a looooonnnnggg time. read more

Your standard five guys - really nothing all that different. Service is nice, they are pretty quick, and they keep the place nice and clean. It's in a really convenient area if you're on Pitt's campus. read more

"Five Guys kicked my arse!" That's a phrase I like to use immediately after visiting Five Guys. Why? Because they kick my arse and fill my belly with delicious burgers and fries. I always order a "little" cheeseburger and devour it like a beast. To me, there's nothing little about that sandwich. And the fries...when I get an order to go, I just pour the bag of fries directly into my mouth. read more

I saw this place written up in Consumer Reports about being a great burger chain and I saw it while in Pittsburgh so I decided to give it a try. I must say that I don't get the hype. The burger comes with grilled onions, ketchup, mustard, pickles, mayo, and I think something else. The thing is, you can't order it the way you want it. I tried to remove onions and mayo from the order and the cashier told me it was all or nothing. We "negotiated" a bit and I was finally get her to remove the mayo. Or so I thought. The burger I got had everything, including the mayo that I did not want, and was missing the ketchup that I did want. The burger was ok but nothing special. It lacked salt and pepper. The fries were horrible with a capital H. I don't care if they are "fresh" from Idaho (they have sacks sitting on the floor to show how fresh they are; kinda weird if you ask me). The fries were limp and greasy!!! I could not finish them. I ate a few and threw the rest away. A complete waste of $2.49 for a small. And my stomach was immediately queasy after eating. This place was popular, however, and I had to wait a while for my burger to be cooked. It is beyond me why. I guess either college students don't have good taste or I am out of touch with what passes for quality these days. read more

I can't believe I never reviewed Five Guys! They have some of the best burgers I have ever had. They are a chain out of the Washington D.C. area. This is the first Five Guy's in the Pittsburgh area. It is right up the street from the O. They offer burgers, hot dogs and fries. You can choose from either a hamburger, cheeseburger, bacon burger or a bacon cheeseburger in two sizes a "little burger" single patty burger or two patty burger. All toppings are free including: mayo, relish, onions, lettuce, pickles, tomatoes, grilled onions, grilled mushrooms, ketchup, mustard, jalapeno peppers, green peppers, A-1 Sauce, bar-b-q sauce and hot sauce. I always get a bacon cheeseburger with mayo, lettuce, tomatoes, grilled onions, grilled mushrooms, ketchup, green peppers and bar-b-q sauce! YUM They also offer kosher style hot dogs, cheese or bacon dogs, bacon cheese dogs, veggie dogs and grilled cheese. Fries are available in two styles, regular and cajun and are cooked in peanut oil. Be sure to grab some peanuts while you wait for your food. read more

Five Guys - Bacon Cheesebuger with Mayo, Lettuce, Tomatoes Grilled Onions, Grilled Mushrooms, Ketchup, Green Peppers and Bar-B-Q Sauce! YUM! - Burgers Near Me - Pittsburgh, Pennsylvania

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This is the opposite of fast. 30 min to get your food? It is Monday. There are 7 people waiting for food right now. Not particularly busy...

There are 3 famous premium burger chains in US. Shake shak burger, in &out and 5guys. Pittsburgh has two of 5 guys and I went to the one near by U. Pitt. Its burger is amazing. You can see fresh ingredients on the picture I attached. So tasty and Sooo Huge. They provided diverse topping options but I simply chose "everything ". Its potato was totally different from others in a great way. Although its amount was really big, I didn't make any leftovers. Rich flavor and crispy texture stimulated my appetite. Don't forget about savory peanuts! You can try for free. read more

Five Guys - You can check fresh ingredients and big size - Burgers Near Me - Pittsburgh, Pennsylvania

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We've spent going on five months in Pittsburgh will my critically ill mother~in~law, so trying out all of the restaurants in the vicinity helped keep our sanity. This is my favorite place of them all. I don't eat a lot of bread, so imagine how thrilled I was to find the option of having my burger wrapped in lettuce! I generally eat there once a week. The fries are delicious and they even let you know where the potatoes for the day's fries were grown. There are boxes of peanuts in the shell for customers to shell and eat while you wait for your burger and fries to be cooked. It's one place I happily recommend. Those with peanut allergies probably should avoid it. Sad because the burgers are incredible! read more

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i guess i'm a food creed edward mcgourty would take me to resturant to eat for another addiction. five guys was alright but price was a liile to high for the quality of the food. the burgers where horse meat and took a while to digest. i could not eat the whole sandwich because it was hardto digest. i know when to back away from the table. the establishment was clean and the service was delightful.i apprecate the serve that they gave and i will returnin the near future ,keep up the good work. first lady theresa carroll read more

The first time I walked past this restaurant I thought, "Oh, they have an In N Out here?!?" If you are going to create an In N Out knock off, why would you use the same red and white colors? There are plenty of two-color combinations to choose from. The burgers are HUGE. It's two patties and very messy. It's also 700 calories and 20 grams of saturated fat! Just the burger is about $5. Get the "Little Hamburger" if you want something more normal size. I also got the large cajun style fries. The fries are heavily seasoned, and not that fresh. The fries are about $5 and are enough to share between about three people. They also offer free peanuts. It would be nice if they had some dine-in trays, instead of only having take out hand outs. The burger comes wrapped in aluminum foil and everything is placed in a bag. I like the happy music they play here. read more

Five Guys - Cajun style fries - Burgers Near Me - Pittsburgh, Pennsylvania

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!!!People with peanut allergies should give this restaurant a hard pass-- they offer free peanuts around the restaurant and use peanut oil.!!! Conveniently located, reasonably priced, and consistently good food-- this is a great location to get burgers, shakes and fries. Customary to Five Guys locations, you have a great deal of flexibility in customizing your burgers here-- just make sure you keep an eye on the menu before you order. (The regular hamburger comes with two patties!) Ingredients taste fresh, and every burger is made to order, so it's warm and nothing is soggy. The buns are probably the least impressive part of the burger, and it often arrives to pickup a bit squished. Fries are tasty, served in a cup. These are also made to order, and most of the time seem to take a little longer than the burgers themselves. There's always a cute sign telling you where the potatoes came from as well. Sometimes the fries come a bit unevenly cooked-- some are crispy and hard, others slightly soggy-- but they are always fully cooked and one order of fries is more than enough to share. (Beware that the fries are drenched in oil which often seeps through your to-go bag!) I am a fan of the milkshakes, which are large and offered with lots of whipped cream. The milkshakes come in a variety of flavors, and each one is dense enough to keep you full, even without a burger. This location caters to students, which means that it can be a tight squeeze during peak hours. Music is played decently loudly and staff yells out numbers for order pickup-- so perhaps not the best place to study or go on a date, but a great place to grab a bite and hang out with friends. read more

Horrible, disgusting service attitude. Never visit the place! Didn't get my order but didn't let me know and held me waiting for 20minutes and after I showed them the order email they held me waiting for another 20minutes. Saying things like "don't worry your food will be ready". Yeah how could I not be worried after waiting for 40 minutes? read more

Healthy and tasty food! For fast food, Five Guys seems on the healthier side which I like! I definitely didn't feel the grease overwhelm me as I do feel with some types of fast food sometimes. I got the Little Hamburger, which was just right for me in terms of portions. I got typical toppings of tomatoes, pickles, and lettuce, and I found it nice that there were several options for customization. Complimentary peanuts were a plus, and I had a great time snacking on peanuts while waiting for my burger! A good experience overall! read more

Five Guys - Little Hamburger - Burgers Near Me - Pittsburgh, Pennsylvania

Ordered a little burger and waited for ~30 min. Was really disappointed. Might be the worst experience in the past year. read more

Five Guys - A little hamburger. - Burgers Near Me - Pittsburgh, Pennsylvania

I've been to Five Guys several times, and I have no issues with the food especially their milkshakes! Try the strawberry milkshake with extra whipped cream and you won't be disappointed; there are actual bits of strawberry in it! But let's talk about the set up. As expected, this restaurant is smaller than most Five Guys restaurants because it's located in the city. Understandable. What I don't understand is why the left door is an 'Exit' only door. You have to enter the right door just to walk to the left side of the store to order your food, because pick up is on right. Like what? Other than this setup, great service and good food. read more

Service: 4/5 -not as quick as McDonalds or Wendy's, but that's because they make the patties when they are ordered. Employees: 4.5/5 -very friendly and helpful Food: 3/5 -not a super tasty patty, but they offer a bunch of free toppings (ketchup, mushrooms, lettuce, pickles, tomatoes, etc) **tip: the normal burger has two patties!! read more

I never understood the craze about In'N'Out but I can understand the craze about Five Guys - because they're better! That's right! And they have cajun fries. Far superior to tiny, dry west coast fries. 1. Five Guys 2. In'N'Out. End of story. Sorry California. read more

I'd agree with the comments that say that Five Guys has one of the best fast food burgers in existence ... except for the fact that one of the burgers I bought recently had an actual piece of bone in it. I bit down on this, badly cracking a tooth in the process. Two months and multiple dental procedures later, I'm feeling much better, but this wasn't the way I wanted to spend my Christmas season. Maybe this was a fluke -- I've never experienced this at any of the other Five Guys I've been to -- but it was certainly enough to make sure that I will never come back to this place again. read more

So, being from California, I have to compare this to in-n-out. It's right about the same. I got 2 cheese burgers with diff toppings, mushrooms, onions, and peppers. They were fantastic. They have an 'everything' style that seems just, over the top. If I saw one while driving down the freeway and I was hungry, I'd pull over. But, if there was an in-n-out or white castle (haven't tried) I'd go to one of those. I've already read that their french fries are one of the most UNHEALTHY food items someone can order in america. :( (they were good tho, :) ). read more

I definitely prefer In&Out to Five Guys as far as taste in their burgers, however Five Guys fries are so much better than In & Out's shrimpy little ones. I guess it's just a matter of east vs. west coast and where you are. I do find Five Guys more filling than In&Out as well, but I think their meat is less flavorful at Five Guys... When I'm Pittsburgh and there is no freakishly cheap In&Out, this is one of the only fast food places I would go. read more

BEWARE. DO NOT ORDER DELIVERY FROM HERE THROUGH UBER EATS. I also would recommend not frequenting this restaurant due to the fact that they don't care that Uber eats is not a good service provider. read more

Personally, I think of Five Guys as overpriced fast food. Being a health freak, I get really queasy at the sight of the dripping grease, but I was willing to accept that fact because it is a "burgers and fries" place. I thought their burgers were just okay, nothing to brag about. Fries were fresh, but just fries. I did enjoy the free peanuts though. I'm not a burgers and fries gal, so probably won't return here unless I really have that craving for their cajun fries. Yes, try their cajun fries...best thing there. read more

Absolutely the worst. The food is pretty good and that's why people will put up with the abuse that is their customer service or complete and total lack thereof. I placed an order online went to the restaurant the guy at the front of the counter called out my name said I was there but apparently they lost my order because they were so busy I waited for an hour patiently trying to be nice at which point I went up and started to ask what was up with my order and why it was taking so long when people behind me we're getting all of their orders and all I got was attitude. I had a similar bad experience here once before for whatever reason the people that work for this company are trained not to own their mistakes they're always going to blame the customer or some other unavailable third-party they never take responsibility it's a joke. read more

Burger quest continues.... I had heard a lot of good things about Five Guys. Hearing good things about a fast food joint is always surprising. The final verdict. Perhaps a slight notch up from McD's or Burger King. The fries were actually very good. I love crispy fries that haven't been sitting there for hours (or days??) and they were high on the crispy o' meter. Plus the single helping was ginormous! Enough for two people fo' sho'! On the burger side, meh. I ordered what I thought was a regular cheeseburger. Thankfully the chick at the register told me their "regular" is actually a double patty. Um, this truly is an influence of American culture super sizing. Ok, I'm getting off my box now...I opted for the single patty, which was the little hamburger. Little - normal portion. Keep that in mind when ordering! The burger itself was ok. Definitely not life changing. And believe me, I've had myself a life changing burger in the burgh! Cough, cough....Wingharts...cough, cough. So if McDonald's and Five Guys were the last Fast Food restaurants on earth....I would go with Five Guys. Not saying much, right? read more

Five Guys....YUM. I like this chain. Originally from Washington D.C. they put all kinds of stuff on your burger for you and they give you a ridiculous amount of fresh cut fries. I'm sure you have been here so you either like it or you don't. This review is about this location in Oakland and I have to say that I was impressed. The employees were very nice and they came out to the table and offered to take trash and get refills. I have been to several Five Guys and they have never offered to do so. I will be back thanks to the great service and food. read more

To call Five Guys the east coast version of In-N-Out does a great disservice to them and their burgers. Yes they both hand cut their fries in the store, but where In-N-Out uses vegetable oil Five Guys uses peanut oil and offers Yummy Cajun Fries. Their burgers are also freshly made in the store. The best part though is that there is no stupid secret menu that you need to memorize in order to get the burger exactly how you want it. Five Guys has it all spelled out for you and a wide selection of toppings and condiments to choose from. read more

After my Vascetomy, I was all like, yeah fuck bed rest. These pain killers have me hungry as fuck so after I was dropped off at home, no less than three hours later I drove my neutered ass to five guys. The cheeseburgers are good, the milkshakes are good, the fries are good and they allow you to have free peanuts which is if you don't have a peanut allergy...good. I've been here like three times and never leave all pissed off and stuff. If you eat cow meat, eat their cow meat but put cheese on it and maybe some other condiments so you can spice it up a bit. read more

The food was not quite on par with the other Five Guys location I have visited. I'm not sure if a cook was having an off day, but I've manage to muster a few complaints: the burger was well done ; the fries were not crispy (not to mention that the portion was not as large as my previous visit); lastly, I ordered grilled onions and about a quarter of them were raw. Though, none of these were egregious mistakes for a fast food restaurant. On the positive side, I did indulge in a generous portion of the complimentary peanuts; it's hard to go wrong with those. read more

The only thing comparable to In-N-Out here is the decor. The food, price, and options just aren't similar enough for a real comparison. What I really like at Five Guys is the ability to pick any and all of the toppings and not have to pay extra, with the exception of bacon and cheese. The regular size left me disappointed as it is simply two patties from the "little" size, and not a thicker, juicier patty (as Carl's Jr. does with their regular and "$6 burger" versions). I much prefer the "little" size as the meat/veggie ratio is more ideal. The cajun fries also disappointed me as they are simply regular fries with seasoned salt thrown on them. Now, as I am originally from California, and since everyone is making that annoying comparison I might as well put in my .02 for potential customers. The buns feel store-bought, fresh from the bag on Aisle 6, not the toasted ones of INO. The fries are pretty good - typical more of a restaurant than of fast food (though I really like INO fries). There are no shakes. =( It is not as cheap as INO, but close to the same value. You pay more but get more. If you're like me, a fan of toppings (peppers, bbq sauce, grilled onions and mushrooms at no extra charge), you will love this place. If you prefer the subtle freshness and simplicity of INO you will not find that here. Right now I couldn't place 5G above INO, nor could I place it below. They each have their strengths and weaknesses. If 5G offered the sweet potato fries from down the street, had better buns and/or offered shakes, I would rate them above INO. read more

I'm not much of a hamburger person so I ordered a cheese dog with mushroom and A1 sauce and though I was a little skeptic of my own simple combination, the ingredients were really good individually and together! I ordered a "little" size of fries and they gave me more than the cup size (I had like 3/4 extra fries in my bag that couldn't fit into the cup but I'm not complaining!). And the free peanuts and refillable drinks are nice so it kinda makes up for the high price a bit (just a bit...) Plus, I was a bit worried about previous reviews' negative comments about customer service and cleanliness but the cashier was really prompt and kind and cleaned our table as soon as he could! :) Might have been the late hour because not a lot of people were present but those negative points have been dispelled in my mind. read more