Decent food, clean restaurant interior, and fast service. Regarding the cashier, she seemed as if she was counting down the minutes until she could go home. I ordered cajun style fries and a bacon cheeseburger with mayonnaise, lettuce, tomatoes, grilled onions, grilled mushrooms, and ketchup. First, they forgot to add ketchup. Second, the meat patty was very juicy and well prepared, while the vegetables were very fresh. Third, the fries were the best part of the meal, as they were warm, fluffy, and packed full of flavor. The price for the food is a little more than the other premium hamburger chains in the area, so that's probably why I don't eat here much. Also, this location could use an upgrade in customer service, as you aren't greeted when you enter the restaurant, nor are you thanked when you leave the restaurant. read more

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The old Country Gourmet sat empty for a while but it's been renovated and transformed to the latest outpost of Five Guys. Was on my way to my fave taco truck when I saw them open. Pre meal? :) Got a bacon cheeseburger with pickles to go. Watched the dozen or so folks working the line/expediting. Lots of yelling and movement but they kept it going. Burger was fresh and hot though Id like the cheese to be melted a bit more. Salty crunchy bacon and tart of the pickels gave decent balance. Hit the spot for fast comforting no frills meal. read more

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My first introduction to Five Guys was in about 2008 when they were still relegated to the East Coast. Back then, I was already on a burger kick and felt like these guys were revolutionary. I had been to In N Out and felt like Five Guys was in a completely different league. Unfortunately, the legend only continued to grow in my mind over the next 8 years, so when they made it all the way to this West Coast, they were larger than life. Except, they're not. They're exactly to-scale, just greasier. First, they don't seem to have the same machine-like efficiency of In N Out. "Fast" food is a bit of a stretch for these Five Guys. Second, the Jr., which is actually a single burger, is more than enough. They need to re-scale their portions. Third, as mentioned above, they are greasier than I remembered, and not in a good way. As others have noted, the bun is always a little too flat and little too soggy. It's still a pretty good burger, but for the price, the wait, and the grease, it's just not what the same. read more

It's five guys so don't have your expectations set too high. But if you need a fast burger that tastes good and is cheap, this is your place. read more

Super nice staff who work hard. I love that I can see my food being made - it reassures me of a higher level of quality than a closed kitchen where customers can't see what's going on with their food prep. Their fries tend to be too soft for me, so I requested them be crispy, and they delivered without complaint. I will hold my stance that their fries are better than In-n-Out. Hands down. Plus, I got to add whatever toppings I wanted to my grilled cheese, to give it some glam. Onions, mushrooms, tomato, yums. Oh, and they upgraded their fountain machines to those ones that have a gazillion soda flavors. Pretty nice swag. read more

Food is exactly what you want from a burger joint. Don't bother ordering ahead - it seems to take longer that way. Today I ordered sandwiches using the app. While waiting inside at the appointed time, I decided to get fries. Went to the order area, ordered the fries, went back to the pickup area. The fries came long before the sandwiches I had preordered (hours earlier) for a specific time. So the food was good but cold by the time I got it. read more

Second time i found a piece of hair in my burger....the first time i was too lazy to post, but this is getting ridiculous. read more

Five Guys - Hair on the onion - Burgers Near Me - Mountain View, California

My new favorite Five Guys location.... super convenient and they have the Coca Cola Freestyle machine... so many possible combinations of drinks - Welcome to my belly Coke Zero with Cherry and Vanilla... My go to fast food... great burgers and Cajun fries! read more

For science, we did a head-head burger challenge. Challengers: 5 Guys (5G) In N' Out (INO) Submission: 5G: Double cheeseburger with grilled onions, mushrooms. INO: Double Double with cheese, animal style Results: 5G: Better, fluffier bun. Meat patties larger by at least 25%. The whole thing tasted fresher and less processed. INO: Solid taste but bun tasted processed. The whole thing kinda mashes together. Little bit of a mess. But that's part of its charm. Conclusions: Extremely surprising win for 5G. Soft spot in my heart for INO considering all the late night runs in the younger days. Didn't think anybody could hold a candle to that masterpiece - the Double Double. But 5G was legitimately better. Enjoyed eating it much, much more. Also, this meal was more than enough for (2) adults. Side Experiment: Fries ranking 1. INO Fries 2. 5G Cajun Fries 3. 5G Regular Fries 5G fries have waaay too much salt. Also, they're way thicker, softer, and have less texture. === tldr; No joke - Five Guys makes a better burger than In N' Out. Fries are better at In N' Out though. read more

Food is inconsistent. Fries under done, burger buns cold but it's fine. If you really like Five Guys I'd go the Sunnyvale location. They are friendlier and the food is consistently good there. read more

I like that they have the calorie info right there. I was totally good with investing 700 calories for that fine burger. Always enjoy the complimentary peanuts here too. They are generous with the fries portions. read more

Our "go to" place for burgers on the peninsula. I much prefer it over In-N-Out. Burgers are better, grilled cheese is better, fries are better and service is better. Soda machines rock - you can get any combo of a coke product. Thanks 5 Guys. read more

Pretty average burgers. The portion size is there but the quality of the burger as a whole had that fast food appeal overall. Love the free peanuts and the drink dispensers are great. Watch yourself near the machines because there's water all over the floor. Am accident waiting to happen. read more

Five Guys - Be careful not to slip and fall in the water near the drink machine!! - Burgers Near Me - Mountain View, California

nice burger joint and the atmosphere is good for burgers fries and shakes with free peanuts while waiting for your order

I was randomly driving by on the way back to Palo Alto when I saw the Five Guys sign by the road. I went "what the!" as I did not know a Five Guys was there, and the last time I ate at Five Guys was literally 4-5 years ago in New York. I knew they had starting opening up branches in Sunnyvale and San Jose, but I didn't know one had popped up in Mountain View (last Saturday apparently) I got a cheeseburger All the Way, with relish and hot sauce. The hot sauce was weaksauce but I did appreciate all the other toppings, especially the mushrooms and grilled onions. Pretty good overall. I also got little Cajun fries. These are not little. There are a lot of them. Also Cajun fries are delicious. Peanuts are peanuts. They are tasty. People don't seem to really throw them on the floor here, as they do elsewhere. Overall pretty good, peanuty goodness and all, just not sure if it is actually worth it given that there are In-n-Outs so close by. read more

Five Guys - Cheeseburger, Cajun fries, and peanuts - Burgers Near Me - Mountain View, California

The burgers are give guy burgers. I personally love them. The interior was large and spacious with lots of seating even during a busy time. The location is a bit unconventional but I liked it. The only major problem is the line. They are not laid out correctly to handle the flow in and out plus the line and order pickup. Not the greatest flow. One of the best fast casual burgers. read more

They can make me a burger any day of the week! Love this place for their burgers - i get mine with cheese and lettuce-wrapped instead of bun, their fries have potato skins still on them and drinks come from some magical fountain with a zillion different flavors. Peanuts are free to munch on until your order is ready - how right is that!? -0.5 stars because this style of burger may not be for everyone. It is not thick but it's juicy and it's double pattied. read more

Great to have another burger place around MV. Normal burger have 2 patties and little burgers are a single patty. You can put as many or as little toppings that you want on the burger so you can cater it to your taste. They give you a bunch of fries so a normal size is typically good for 2 people to share. The cajun fries are the way to go!! The burger are wrapped in foil and helps keep the big burger together while you eat it. Great place to go for a filling burger! read more

Five Guys isn't my go-to burger shop, and it won't be anytime soon. I was skeptical to try it until couple days ago. I am still not impress by it. They have a gimmick which is that peanut sitting in the middle of the order area. The burgers here aren't cheap. $6 for a regular cheeseburger with their so call all you can choose toppings, but they aren't that impressive. Be prepare to spend $10 for the whole burger fries and drink. read more

Five Guys - Yum, cheese burger with mushroom grill onion lettuce tomato and bbq sauce - Burgers Near Me - Mountain View, California

It is cool place with uncomfortable chair with burger which doesn't taste how it should taste. I like just the peanuts and fries. I was charged for bacon but no bacon was in my burger. Price $ 8.99 Omg for this burger. I am definitely not coming back even. If you wish to get burger go to Alice restaurant in La Honda!! read more

Great food! I've been to 2 other 5 guys.. They have really got it dialed in! Taste is amazing... only 4 Stars because there was minimal customer service.. No greeting when you walk in no eye contact when your ordering, nothing when you pick up your food.. But the food is good! read more

In my quest for a great hamburger... will come back... no gluten free buns... so had a lettuce wrap... that was with fresh crisp lettuce! French Fries 4.5/5 no complaints Free Peanuts... love to eat the messy nuts! Diet Coke out of a automatic machine with lots of choices... Place was clean and friendly read more

Guy making fries was so slow my burger was soggy and cold after sitting out for a while, no water in the bathrooms. Don't go.

I am lowering my rating of this specific Five Guys location to 2 stars. I am a big fan of Five Guys in general. I love their food and I like the style of service. The issue with this particular location is that the staff are poorly trained and unprofessional. On my last 3 visits they: -- Forgot to cook my order until I asked after several people behind me in line got their food first. When I complained, they acted like I cut in line or something. -- Were out of half the flavors on their soda machine and gave my partner grief about wanting a refund because they had nothing she'd drink. Then, after returning her money, they demanded her cup back and PUT IT BACK ON THE RACK to give to the next customer. Health violation! -- Entered our order wrong on the register, charging us for things we didn't ask for, and then ARGUED WITH US when we asked for a refund, saying it was somehow our fault. To be clear, the problem at this restaurant is not just a few mistakes happened on a few visits. Mistakes can happen anywhere. The staff at this restaurant does seem to make a lot more mistakes than average, though. But worst of all they have terrible service recovery: instead of apologizing and correcting problems that occur they are HOSTILE to customers. read more

We had Five Guys on waiter.com today, and one of my coworkers found a scary one inch long piece of glass in his fries. Beware! read more

Five Guys - Scary piece of glass my coworker found in his fries today!! I will not be visiting Five Guys anytime soon! - Burgers Near Me - Mountain View, California

Food is great, I was just disappointed that this location didn't serve milkshakes. I assumed all locations did. It was nice to sit outside with my son and just relax and eat. They also have the newer soda machines so you can have any type of beverage you can think of. read more

I know places have their off days, but when one orders a cheeseburger for taking out and it comes sans a patty which I notice upon taking a bite while cruising on 101, it is a disappointment. I know, how can they lose a patty when the cheese is melted in between? I have no idea. I guess I should have checked. Hey, In-N-Out has off days, too. But not THIS off. read more

Happy New Year!!!!!! Old Badboy is back, and this is my first review of the year. Managed to review 200 places last year, so here goes with 201. For price, these burgers are AWESOME and I hate that word, but WOW!! I'm pretty much of a classic cheese burger guy. No cheese for Her Ladyship. When you go in, if you're like myself, all of those ingredients are listed in black. The outside "my box," toppings listed in red. How nice that you're not charged, an arm and a leg, for what would normally come with a burger, in any diner, in the good ol' USA. I probably could have just went with a junior, it's more with the size that I grew up with, and with the fries, it's more than enough for me. Burger was juicy, flavorful, toppings fresh, couldn't have been happier, her Ladyship felt the same. Very happy they leave the potatoes skins on the fries. One order was enough for the both of us. No proper pint of lager or ale, here, or it would be 5 stars. I need to try this place a few more times, and if it's consistent, will give it 5 stars. We are fans of In & Out, but I think comparing them is like the "apple & orange," thing. Got a big appetite, hungry for a burger, definitely try this place out : ) read more

IF YOU ARE COMING TO THIS PLACE MAKE SURE SU HAVE EXTRA TIME. They took 20 minutes to make my order, and I swear they were NOT BUSY i only have 4 orders ahead of mine. NOT WORTH IT FOR $15.27 (price of my bacon cheeseburger small fries and drink) definitely not recommended Next time I will go to In & Out, they are way better, also bad customer service, the lady who took my order she looked like so tired and grumpy, my only 2 stars are just for the Mexican guy calling for pick up, Please don't waist your money here, go to jack in the box, Macdonalds, Burger King , in and out or somewhere else, read more

Slow service every time I come here on my dinner break. It takes 30mins and more to get your food. People just standing around waiting and waiting on their orders. RIDICULOUS! read more

Five Guys - VERY Slow service!!! - Burgers Near Me - Mountain View, California

Excellent burgers, any way you want. Delicious fries. Yummy milkshakes. Limited menu but so delicious. Hot dog too but I haven't tried them.

Today's my last time eating here because this is my third visit and the place is never clean! Tables are filthy, chairs covered with crumbs, straw rappers on the floor and I'm sorry but if the outside WHICH IS VISIBLE isn't clean then what does that tell you about the back end like the kitchen?!?! The food taste good but a clean restaurant is a MUST for my business. read more

My personal preference - still in n out. That toasted bun and those animal fries are tough to beat! BUT - I will say, they did start to win me over as I made my way through the meal. One major plus, the "all the way" option - basically a bunch of free toppings that you can add if you so choose. Additionally, the burgers come in mini size and normal size, and honestly the mini size looks about NORMAL to me...definitely comparable to an in n out burger size. The place also has complimentary peanuts, which is a plus if you're into that. The side of fries are also unique because they are fried in peanut oil - they don't have that in n out "we chop fresh potatoes right in front of you" perk, but they are crispier and more flavorful than your average fry. Another plus, my friends and I were particularly amused by the soda machine, which is obviously not a five guys creation, but a definite perk to this location. I think some of the favorites were peach Fanta and vanilla Fanta. Definitely a fun way to mix and match flavors! read more

Five Guys - Little cheeseburger - all the way - Burgers Near Me - Mountain View, California

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Consistency of a fast food chain is key. And, 5G in Mtn Vw does not disappoint. This location is in a corner all by itself. So, it's generally not crowded compared to their Sunnyvale location. Which works for me when I'm in the mood for their Little Hamburger and small Cajun Fries. Plus this location has 2 of those make a drink machines! read more

Great burgers! Not awesome just really good. But the Best God Damned Fries of any fast food joint period. No one even comes close. If there was a single fry in the bottom of my bag, I'd fight you for it! read more

I've been to three other Five Guys, and they're great. However, this particular location was a complete turn around from the other ones. I think I'm going to Sunnyvale next time. There were no bag fries - I got an order of regular-sized cajun fries, which is now $4.09, and the measly water cup was barely filled (no bag fries). For some reason this location also serves fat-fries? No other Five Guys location I've been to serves fat fries. My friend and I both ordered LBCs, and were the only ones in the waiting queue. We did not get our order for 15 minutes from placing the order - my bun was burned, and my friend's burger did not have any of his toppings (and was missing the bacon). Of course, we went and got his burger fixed (by having him open the bun, and having the worker place the toppings inside). I can't say I'm too pleased with this visit. If I'm going to a burger place in Mountain View, it sure isn't going to be this one. read more

Went this afternoon and ordered a little cheeseburger and a regular Cajun fry. The wait was on the long side and I received fewer fries than I would get with the small order, plus the fries had no Cajun seasoning. Disappointing - I'll stick with the Sunnyvale location instead. Edit: to give them their due, the burger was exactly what I'd asked for and expected. read more

I love this place for ease of access and great burgers. They let you review your order and I'd recommend that especially on larger orders. Put some jalapeños on your burger if you are feeling adventurous. I tried it a while ago and have not ever forgotten to add them on. read more

Five Guys - Love this place! The jalapeños are the real secret to an awesome burger - Burgers Near Me - Mountain View, California

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I can't go here without trying to picture the old Country Gourmet that used to inhabit this barn. It's been there so long, was it ever a real barn? Or fruit stand perhaps? Kinda pricey, call counter doesn't face most of the seating, the extra aisle of tables is always colder (and the metal seats don't help). But once you've been distracted by cracking peanuts for 5 minutes, your number is called, and the ridiculously tasty burger and fries will make you lose yourself in a heaven of greasy, salty American style lunchtime indulgence. read more

Five Guys - A sacred shrine among greasy spoons. - Burgers Near Me - Mountain View, California

The burgers are delicious (in fact, I have a slight preference for their burgers over In-n-Out). I like that I can choose my own toppings. I do think they should keep the place a little cleaner. The staff in this location seems too busy, but come on, guys, wipe the tables and sweep the floors. For that, I took off 1 star. read more