Jack in the Box

55

1208

15305

5 years ago

Forgot to write this review from a year ago. First time back at Jack in the Box in a while. Back in college, when the metabolism was much much higher, for a mid-nite snack, my buddy and I would both order Grilled Sourdough Burgers, as it was called back then, now known as the Sourdough Jack, and two tacos. My son loves cheeseburgers just as much as I do. The drive thru here is quick...we usually order a plain cheeseburger and curly fries. The food here is made fresh and served hot. Never had any issues the several times we've stopped by at this location. read more

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Michael A.

50

230

298

2 years ago

The food was good but the lady forgot our second value fries. Other then that the prep of the food was pretty quick

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Paul S.

0

16

13

3 years ago

Wow! A year later, I get a response. You would think there is a problem with Jack in the Box service. Wait forever for poor quality food, and wait forever for someone in customer service to respond and tell you to fill out a form a year later. read more

Jack in the Box - Jack in the Box crappy bacon ultimate cheese burger. - Fast Food Near Me - Los Altos, California

Business owner information

Jack B.

Hi Paul, we're disappointed to hear about your experience. We would…

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Lucy M.

192

74

13

3 years ago

Terrible service, i asked for double cheese tacos and medium fries. When I got to the window I asked for hot sAuce and two buttermilk, I've never been charged for them and she said it would be $.27. I come to find out my tacos did not have double cheese. Went back to tell her that my tacos did not have cheese she had me open my tacos to show her. She grabbed my bag of food and threw it in the trash. I told her she threw away my fries and she said there was nothing in there. She then had to take the bag out of the trash and had me show her tiny taking everything out and she said that there wasn't enough fries in the bag to give me a medium but she could give me a small. It was so embarrassing. She made me regret going there in the first place. read more

Business owner information

Jack B.

Hi Lucy, we're disappointed to hear about your experience. You should…

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Fred T.

Elite 26 All-Star

1741

1625

51569

8 years ago

So yes Jack In The Box. It was the preferred fast food of my youth. At least my parents were far more willing to stop here than the local McD's. Perhaps it was the larger menu, , perhaps it was because it was much closer to the house, more likely however, it was as it will always be for me at least about the Tacos. (This ode to the greatness of JITB Tacos is shamelessly lifted from my other review) "a legion of fans who swear by the greasy vessels even as they sometimes struggle to understand their appeal" Wall Street Journal article talking about the JITB Tacos Alright its time for a true confession. We all have that one shameful thing we love to eat that we don't talk about very much. In my case its the tacos at JITB. We were a JITB family growing up. I think it was in part because the McDonalds was a town over IMHO and my parents did not want to drive that far for equally mediocre food. . But it was our go to fast food place. We ate frings, we survived the Pita Pocket, heck we looked the other way when they were owned by a dog food company (Purina), we endured the loss and triumphant return of Jack, and despite the changes, despite them actually killing people with an ecoli outbreak, we stayed loyal to the tacos. I have no idea what exactly binds them to me as if it was the ring and I was Gollum. Is it the half slice of American cheese that ratchets up the authenticity factor? Is that meat and bean mixture that is mostly bean and something that if you are lucky, ground up circus animal? Is the overly processed corn tortilla that is fried from whatever huge factory its assembled in and then fried again at the location? Is the lettuce that was shredded sometime in the last moon phase? Is the taco sauce that we used to use to remove the tarnish from pennies? Is it the fact that you can get two of the suckers for 99 cents? Or that it has a bigger version aka The Monster Taco which has two YES TWO half slices of American cheese? lastly is it that after the taco you can tear the wrapper open and eat the fallen lettuce and sauce mixture like some kind of bizarre salad? Bows head in shame.......... YES all of that!!! I love them and I am powerless over them. I know right now many of you are judging, but I'm in good company here with notables like Tom Hanks, Chelsea Handler, Selena Gomez, and Chrissy Teigen. Take that haters!!! This location can be super crowded or deserted. Its really the luck of the draw. The staff is always friendly, and the drive through line moves at a decent pace. Did I mention they have tacos? read more

Jack in the Box - Original Monster Taco - Fast Food Near Me - Los Altos, California

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K D.

0

2

0

2 years ago

Id say its a decent fast food restaurant, heavy emphasis on that. For a fast food restaurant its clean i went to order and they had it on time if not earlier, hard working employees they are a little skittish but they get your order right. read more

Business owner information

Jack B.

Sometimes you just have to have Jack in the Box. Glad you had a great…

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Michele L.

Elite 19

59

109

577

8 years ago

Late night snack can't go wrong. Ordered the combo, spicy chicken sandwich with regular and curly fries, 2 tacos and a HUGE drink all for under $7. More than enough for 2 people. Chicken sandwich was crunchy. Exceed expectations, for 7 dollars. Down side. It was not very fast food. The drive thru took a very long time tho. Not the staffs fault, people keeps on walking up to the counter, lol. read more

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Cheryl H.

122

377

765

9 years ago

Disappointed! Haven't had an Ultimate Cheeseburger in forever! Wanted something quick and really had my taste buds set on this burger. Came thru the drive thru. Got my sandwich, opened the box and literally the whole sandwich was so hot to the touch, that I couldn't even hold it, let alone take a bite. Part of the bun was crunchy. So this tells me that this burger has been sitting there and they nuked it. Not worth the $5 I paid for it. read more

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Paul C.

28

59

1

5 years ago

I eat at Jack in the box maybe once a year and they got my order wrong. After a crushing CrossFit workout I thought I would treat myself. So unreasonably disappointed right now. read more

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Felipe J.

5

19

6

7 years ago

What can I say I'm a Cali tourist and this is jack in the box. This food makes me horny, wtf. Good fresh n delicious though... :) I went through drive-through read more

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Sean B.

2677

3477

2509

14 years ago

Oh, Jack. You're so bad for me. I know it. You know it. Yet I'm not a big fan of breakfast foods, and you'll give me lunch foods at 8am if that's what I really want. And you know, McDonalds is all touchy about that. Stupid McGriddles. I have no interest in you. Meal deal is two deep fried tacos, a Jumbo Jack, a Diet Coke (ironic), and free cinnamon churros for using the kiosk to order. For under $5.00. If I'm gonna end up fat, I might as well end up fat and happy. At 8am. And I was. Though now I hate myself. Just a little. Okay, better hit the gym tonight. Dammit. read more

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JJ J.

6

89

8

5 years ago

i hate this jack in the box. they're never. open. when. you. need. them. to. be. horrible hours!

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Chefs Daughter D.

160

605

2198

10 years ago

I'm not one to review fast food joints often as it's likely a 5 minute visit. However been by here for many years when I'm in the neighborhood. But based on drive thru experiences, they have always been friendly at window. Sometimes though, when ordering through the impersonal voice box, the order taker sounds short and curt (but then again, we all know they are multi tasking behind the scenes. But today is a review on the new item, "herb garlic fries" insaw it on the sign on side of building as you make your way to the drive thru lane. I said I just gotta try.... I have to be honest..I LOVE it. I did have the McDonald's "GILROY garlic fries" about a week ago. Theirs was oily like, fries were soggy too, good garlic aroma, but overall it was soggy oily fries (not my thing) . However Jacks version was crispy on the outside, fluffy on the inside, light golden brown , it had a buttery like aroma, but not saturated, with a nice beautiful aroma of (almost roasted like) garlic and a few specks of herbs. It remained crunchy like throughout the "mini-munch" session. I know, I know...to much reading over the current craze...garlic fries!!! But I'll definetly be back to jack n the box for thier " Herb Garlic Fries" aka yum yum for your tum tum !!! read more

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Franklin R.

4

3

9 years ago

Jack in the Box has basically secured a noble name in America, and this is jack in the Box is no different from basically any other one. However, compared to other fast food restaurants Jack in the box indefinitely stands out. The bang you get for you buck here is often overlooked because of fast foods industries bad quality, but at jack in the box it's surprising good. For less than 2$ I can get the equivalent of a 5$ chicken sandwich at Carl's Jr., and the wait is less. The sandwiches were about the same size, and tasted basically the same, and this applies to almost everything on the menu. Whether it's 1.19$ for 2 (pretty big) tacos or 5$ for a (also pretty big) meal complete with drinks and fries, Jack in the Box really brings the BANG to your buck. read more

Jack in the Box - Interiors of Jack in the box with a medium sized drink - Fast Food Near Me - Los Altos, California

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R. C.

8

16

0

12 years ago

I have gone to this Jack in the Box on occasion and always received excellent customer service ... except last week ... The girl that took my order was courteous and cheerful. When I drove around to pay the girl at the window was preoccupied with what appeared to be a leaky carton of orange juice. She grudgingly took my money and did not acknowledge me when I said thank you. She looked/acted like she was angry that I was even there. I did not like giving her my money. I ordered a bacon/egg biscuit. It was awful. I could barely choke it down. Besides the lack of any taste what so ever it was slopped together on the biscuit. It did not hold a candle to Mc Donald's bacon/egg biscuit. I will not be ordering it again. read more

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Michelle L.

Elite 16

292

311

353

11 years ago

This is the Jack in the Box I usually stop at on the way to work for breakfast. Bring back the hash brown sticks!!! I don't like the one big piece like McDonald's does. My breakfast rotation usually consists of the breakfast croissant, steak and egg burrito, and the grilled breakfast sandwich. Jack in the Box coffee is also the best coffee out of all the fast food chains that I've tried. Good location because there is streetlight there to get back onto El Camino; I haaaate trying to get back onto super busy streets when there's no light! read more

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K D.

Elite 19

11

173

134

11 years ago

For fast food in the Bay Area this one is nice because it is Clean, has a large dining room, descent accessible bathrooms and great parking. Nice staff, very polite and helpful. read more

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Vanessa C.

0

7

2

8 years ago

The food is alright, but not GREAT. The customer service though is not that good. Everything is ok but not great.

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Daisy L.

0

9

2

10 years ago

They are NOT OPEN 24hrs!! Drove by at 3:20am after a busy night in San Francisco. All the signs say open late and late service and it was not open. read more

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Mona J.

31

47

165

13 years ago

I am not a great big fan of Jack in the Box I only like it when its late at night coming back from a party or something and it's a quick fast food to grab. I ordered a jumbo Jack with french fries and a soda and I asked the lady at the window to give me an extra ranch and she seems as if she was getting frustrated. when I finally opened my hamburger to eat it was as if the the sauce in the tomatoes and onions or just slapped right on there it was very messy and my french fries seemed as if they were soaked in oil. but I guess that's kind of the type of food you would get going to a quick fast food joint. read more

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Ebenezer's Anni L.

Elite 26 All-Star

260

853

18614

14 years ago

This is the best JITB on El Camino from Palo Alto to Sunnyvale. No shit. The older workers seems to be more contentious about order accuracy and they always give you enough napkins, especially if you order something messy like the mystery meat tacos or the bigger multipatty burgers. I really like the fact that I can order "real food" (as in not breakfast food) in the morning. I had a temporary relocation to Ann Arbor, MI and there are no JITBs there! Is there no justice in this world? (Cue looking at sky shaking clenched fist) I usually go for 2 to 4 tacos, a value chicken sandwich or two, and hot coffee for "The Breakfast of Champions!" Large ice tea for other meals... Get your lazy asses out of that pile of rolling junk and get your food. Don't get "fucked using the drive-thru" as the great Joe Pesci says...If I don't want to fill-up on bread, I pull the chicken patty and lettuce from one sandwich and put it in the other for a double! Woohoo! :-) Enjoy! read more

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Mandeep D.

5

2

0

7 years ago

i am visit this location today i have two coupon but they refused my coupon she told me that we not accepted any coupon and her behavior also too much bed . she talked to my very bed like shit and when i say that ok i pay for that she give me very bed burger like bul shit her behavior is not acceptable read more

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Gael R.

2

0

7 years ago

Omg I love Jack in the Box!! The tacos and the breakfast sandwich's are amazing and delicious. Forget McDonald's and Wendy's if you like fast food go to jack in the box. It's cheap and delicious. The curly fries are to die for and the staff is nice. Definitely recommend jack in the box! read more

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Kasey K.

20

48

15

11 years ago

It is almost 0500 am (aka breakfast time) and they won't serve me breakfast... bullshit!

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Emilie B.

38

67

12

12 years ago

This is a particularly good Jack in the Box. Jacks Spicy chicken is crispy and fresh, the tomatoes and lettuce were fresh.

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Momo D.

0

15

0

10 years ago

Generous and helpful staff. Clean bathroom and tables. Speedy service and good cheap food. I've stopped here a few times now when visiting the area and each time has been a good experience. One of the better fast food establishments I've been to. read more

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Richard R.

0

4

0

6 years ago

okay so i went and got some food in the morning before work and as i approached the drive through the person that was speaking was being kinda rude but i didn't let that bother me at all.. after ordering my food i pull up to the window and this person was still being a little rude. he didn't tell me how much my order was at the speaker or at the window. so he just took my card and swiped away. at the time he asked if i wanted any ketchup or sauce and i asked for three ranches and he wanted to charge me after asking me. and then when i said you're really going to charge me for three ranch he gave me a dirty look and an attitude. this place needs new management and better respectful employees. read more

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Kaley H.

Elite 16

29

267

70

11 years ago

This is a good Jack. They got my order correct (even with a special request), they were fast, and they were friendly. How can you go wrong with that. Plus they are just down the street from the hotel we are staying at. read more

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Freddy G.

0

5

0

8 years ago

They get the orders wrong and charge extra without telling you. This happened so many times that I'm tired of this place.

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Myles A.

0

6

0

9 years ago

Very much an underrated Jack in the Box. Drive thru is fast and efficient. I've never been served cold food here which is as good as it gets. read more

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More info about Jack in the Box

4896 El Camino Real
Los Altos, CA 94022
Directions
(408) 515-5966
Call Now
Order Takeout or Delivery
Start Order
Visit Website
http://www.jackinthebox.com

Full menu

Hours

What time does Jack in the Box open?

Jack in the Box opens at 6:30 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Jack in the Box opens at 7:00 AM on Sunday.

What time does Jack in the Box close?

Jack in the Box closes at 12:00 AM (Next day) on Monday, Tuesday, Wednesday, Thursday and Sunday.Jack in the Box closes at 1:00 AM (Next day) on Friday and Saturday.

Mon-Thu 6:30 AM - 12:00 AM (Next day)Fri-Sat 6:30 AM - 1:00 AM (Next day)Sun 7:00 AM - 12:00 AM (Next day)

Payment methods

Does Jack in the Box take credit cards?

Yes, Jack in the Box takes credit cards.

Food & Alcohol

Does Jack in the Box have catering options?

No, Jack in the Box does not have catering options.

Does Jack in the Box have a drive thru?

Yes, Jack in the Box has a drive thru.

Does Jack in the Box serve alcohol?

No, Jack in the Box does not serve alcohol.

Indoor Amenities

Does Jack in the Box have TVs?

Yes, Jack in the Box has TVs.

Outdoor Amenities

Does Jack in the Box have bike parking?

Yes, Jack in the Box has bike parking.

Does Jack in the Box have outdoor seating?

No, Jack in the Box does not have outdoor seating options.

Does Jack in the Box have parking?

Yes, Jack in the Box has parking options. Private Lot Parking

Other Amenities

Does Jack in the Box have free WiFi?

Yes, Jack in the Box has free WiFi.

From the Business

Specialties

Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack, Ultimate Cheeseburger, the Buttery Jack and the Sourdough Jack on our trademark toasted sourdough. If you seek good value, we offer Jack's Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don't dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.

More Info

Health Score

Jack in the Box Reviews in Other Languages

Spanish
1 Review

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First time visiting this restaurant since I'm not local and was so glad I stumbled across it! Tacos…read moreare $4 per which I think is a fair price. I was disappointed that they were out of lengua since I'm not typically a fan of the other meats. The times I've had asada, it's usually dry, but I ordered it anyway not knowing what else to get and holy smokes was it good! It was so tender and flavorful that it changed my entire opinion of asada. It's really that good! Their chips were crispy and not stale and I just love their self serve salsas. It's usually a hit or miss at Mexican Restaurants, but it's great here! Unfortunately, it seemed like the employee did not want to be there and I felt a bit uncomfortable but the food well makes up for it.

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I've seen this truck many times when I go to the Mountain View Target and decided to finally give…read moreit a try. Came here on a Saturday evening and it wasn't busy. The people here are friendly. What I ordered: Asada Super Burrito: The burrito was really soft typically means the tortilla wasn't cooked that long and either the salsa/sauce in it wasn't that good at all. Very disappointing for the first time I didn't finish the burrito at all. Taco Plate: It was ok. This isn't a place I'd go out my way for Mexican food. Just ok for me.

I got 3 tacos - 2 regular chicken and 1 steak&shrimp - for $12. The steak and shrimp taco was the…read moremost expensive one, and for good reason. It was the most delicious one I had so far. I've tried a steak taco on a separate occasion and enjoyed it. But the steak&shrimp one is overflowing with protein, veggies and chipotle mayo sauce. It does take some time to get your food as they made each order fresh and there was only 1 person cooking on a Saturday afternoon. And 1 person taking orders. But i'd definitely come back.

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For the last dinner of my visitors from out of the country, I decided to take them to El Comal in…read moreLos Altos. My partner and I had a great experience back when they first opened in early 2025. I was one of the first Yelpers to review them and enthusiastically recommended El Comal to quite a few friends and work colleagues this past year. Last night got off to a bit of a strange start when our reserved table for five was not prepared in advance unlike the two seat table by the window which already had a reserved sign on it, ready for a couple that arrived 10-15 minutes after my party. They dragged over a 2 top and a couple chairs to complete our table. Once seated, we noticed right away that the menu had changed significantly. The beet salad that was the main dish my partner wanted to order...gone from the menu. The Sopa Azteca that I was looking forward to...also gone, and the "Soup of the Day" listed on the menu was not available at all. The light and airy tricolored tortilla chips were also gone, with denser and less crispy chips in their place. Even the mashed avocados in the guacamole had a slightly darker greyish color rather than the bright green you'd see in a fresh guacamole. My partner asked for a salad with no onions or cucumbers. Unexpectedly, the waitress quickly brought out a salad that had lettuce, tomatoes, cucumber and onions. With no Sopa Azteca available, I ordered Enchiladas with Roja sauce. I was really puzzled when what was served was a cooled dish of Enmoladas topped with Mole sauce. Now I may not be Latino, but I know there's a huge difference between a roja sauce and a complex mole sauce. At first, I thought they may have misheard me when I ordered enchiladas. So when the waiter, who I believe is also one of the owners, tried to explain to me that they were similar and that they substituted enmoladas because they ran out of enchiladas, I had a few thoughts that I kept to myself. To his credit he offered to take the enmoladas back and let me order something else. But I very rarely send fully-prepared dishes back to the kitchen because it is wasteful and I'm not the type to openly complain. But if they had run out of enchiladas, I would expect that most restaurants would send someone to let me know before preparing and serving a completely different dish. That way I would have been able to order something else instead of getting a fully cooked dish that I wouldn't have ordered. I also didn't want to cause a fuss in front of my visiting guests so I kept the enmoladas and ate them in disbelief. The waiter brought by another dish (Bocolitos, I believe) on the house as we were nearing the end of our meal, which was a kind gesture. But the whole experience was such a letdown compared to the previous visits that I felt the need to update my review to better reflect the current state of the restaurant. One can only speculate about what's happening behind the scenes but based on our experience last night, there's been a noticeable decline in the selection and quality of the dishes as well as the service. In all likelihood, we won't be returning to El Comal after this sad turn of events.

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•$

Got the Carnitas tacos. Although it doesn't say it, these are the street taco size that uses the…read moresmaller tortilla but extra stuffs the meat and has just the chopped onion and cilantro on top. Each taco was $3.75 so really good price for the bay area. I grabbed all three salsas as well. The carnitas taco as a whole, eaten properly with a lime squeeze and the salsa was really good. I loved it. The salsa paired perfectly with the carnitas and was actually spicy like it should be. The tortillas also where actually heated through too. The carnitas alone. Good tasting, but not as moist as it should be. I suspect either A. After chopping they didnt mix a little of the juices or B. They didnt cook it long enough in the lard & beer, or C. They didn't use lard. I'm very happy though that they did the more common fat/oil cook method vs. The orange juice etc. method that IMO isnt as good tasting. Regardless it went so well with the salsa and the salsa was so fantastic they still get a bay area 5/5 and a San Diego/TJ/Mexicali 4/5. Sorry to foodsplain but I have started to learn the people in the Bay Area have little idea of good Mexican food should be and taste like as most of it is just edible to say the least...

I ordered a plate of veggie tacos to go, and the experience was extremely disappointing. Every…read moresingle slice of avocado was visibly rotten -- not just overripe, but clearly spoiled. Completely unacceptable, especially for how pricey these tacos are. I only discovered it once I got home, which made it even more frustrating. For the cost, you'd expect at least basic quality control. Definitely not an experience I'd want to repeat.

Chips & Salsa Bar

Carne Asada and Carnitas Tacos

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Outside

Cheztakos!!!

4.3(319 reviews)

2.0 mi

This is hands down our favorite taco truck! All the meat options taste so fresh and well seasoned…read more I also love that they offer up some sautéed onions and peppers on the side. I love that we have this option close by as a late night snack! There is only one picnic table for those that want to eat there. I normally grab my food and eat in my car. :)

I've been coming to Cheztakos for over 9 years, and it honestly makes me sad to say how much it's…read morechanged, and not in a good way. This used to be one of my go-to taco truck spots but over the years the quality and experience have gone downhill. Burritos are now around $16, which might be fine if the food still felt worth it, but it doesn't. The flavors aren't what they used to be, and everything tastes much more saltier than before. The service has also changed. The staff up front isn't very friendly anymore, and since COVID they got rid of the salsa bar (before it used to be self serve outside their food truck). Now if you ask for extra salsa, you're charged $1 for two tiny containers, which just feels petty given the prices. I think a good salsa can make or break the Mexican food. I really wanted to keep loving this place, but between the cost, the taste, and the overall experience, it's just not worth it anymore. Disappointing after so many years of loving this spot

Burrito

Tripas , Lengua

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Menu

Los Amigos

4.0(170 reviews)

2.3 mi

We came here on a Sat for lunch. The restaurant is clean, bright, and open…read more We ordered: Flautas Appetizer: I ate this a my main and it was really filling! It came with 6 pieces and a bright red jelly dipping sauce. Asada super nachos: Good portion size, nice presentation and flavorful. Tips: - Comes with free chips and salsa bar! - Friendly staff Next time my husband wants to try the al pastor. We like the food here and Will definitely be back. We especially loved the free chips and salsa bar!

Came here for a quick lunch. The service was good, the cashier was friendly and took the time to…read moreanswer our questions. Food was also authentic and tasty. Would definitely come back! We got: - California burrito with pastor: 5/5 - California burrito with steak: 5/5 - churros: 5/5 Thumbs up!

Inside

Mexican flag super nachos

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Wet burrito

El Mini Taco

4.8(8 reviews)

0.7 mi

Craving tacos? Go to El Mini Taco RIGHT now and get some bomb ass al pastor tacos!!!…read more I don't even know how many times I've been here. I have tried all the competitors within a 2 mile radius and El Mini Taco easily comes out on top in terms of flavor & consistency. The truck is located in the Walgreens parking lot and usually has a table and chairs set up outside - you want to eat these tacos right away. Service is always friendly. The tacos come out piping hot, packed to the brim, with juicy meat and fresh ingredients. Their salsas are incredible- I use both the red and green. Tortillas taste homemade or just amazing quality? 10/10 recommend. Want tacos now.

These tacos are extremely good. The flavors are spot on. The red salsa is fire too (literally)!…read more It's a one man army in there serving up some of the best tacos you will have in the Bay. TIP: If they're busy, then you have to wring the bell at the window to get his attention. They have agua frescas too for $5 and the cup size is a generous portion and worth the $5 of sweetness. Recently I tried the tres birria tacos combo that comes with soup. It's some of the best broth with explosive flavors around here. Long gone are they days of a cheap food truck in the Bay Area. It could be considered as expensive for some, but it's going to small local business, which is a beast to run. Worth the hard earned money.