Learned something just off the 86th street one as well... don't ever order on the "Five Guys" app. I ordered at 2:14 and walked in 7 mins later. As I'm currently typing this it's 3:01... I had to sit and watch people order multiple burgers and even after me get their stuff.... When I said something to the staff they said they were still working on it. It's literally another 2-3 waves of "Walk-in" orders that went over me and they just tried to ignore the situation and acted like I was the problem when I addressed it in an understanding manner... and they never offered me anything in regard to this situation like an apology read more

I was in a mood for a burger one night so I decided to order a cheeseburger with fries at Five Guys through Uber Eats. I have been to Five Guys in person many times, so I am used to the ambiance and the service in person. Five Guys is an excellent burger place and they use the right oils when preparing the French fries. The burgers are pure 100% beef and always made to order. The potatoes for the French fries are pure Idaho potatoes, and cholesterol free. You can get unlimited toppings for the burger with a charge for certain toppings. The service is wonderful and the ambiance is very relaxing and relaxing. I have always enjoyed the burger and fries at Five Guys and will continue to do so for years to come. Five Guys is excellent!! read more

Five Guys - Cheeseburger in a lettuce wrap with regular fries - Burgers Near Me - Indianapolis, Indiana

The best, grilled to order burgers. All the choices of toppings. Plenty of fresh fries. The best I've had anywhere. read more

This was an awful burger. I cannot believe I spent money on a burger for it to look and taste like this. They didn't even put the right toppings on it. Oh and can't forget about having to wait 15 minutes for the food to be done with only one person ahead of us. read more

Five Guys - Burgers Near Me - Indianapolis, Indiana

I ordered a burger and shake online for pickup at around 8:45. I arrived around 9:00 to pickup it was not ready which was fine because it was busy. Waited another 20min went and asked about food they said was being made. People who came in and ordered after I arrived are receiving there food already Waited another 30 mins before I got my food. NEVER order online it was a waste of my time. read more

Mind you they were 1/2 full and we ate in .... My burger was good but slapped together and lukewarm at best. My cheese wasn't even melted. The other burger was fine though. The table had to be cleaned so we could eat there. Every table but 1 was dirty as well as the floor. They have 'Simply' lemonade on the menu board but it's Minute Maid (yes very minor but I'm sure Simply wouldn't approve of it). Bring back the Five Guys we used to enjoy eating at. I think I was seen taking pictures of the tables so someone came out and started wiping them down. As we went to clean our table off there was no trash can. I asked up front and they acted shocked and went to get one because they took it when she was cleaning read more

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Whoever made this five guys should get an award. When I went here the staff was so nice to me! While I ordered a hamburger with ketchup and bacon. While I was done ordering, i knew it was going to take long cause we were in a crazy storm that destroyed my umbrella. So I got the food and prayed and I ate it and it's great and the bacon with the patty was cooked good. I highly recommend this food place to go. read more

Hadn't been to Five Guys in ages. We had burger, cheeseburger, fries and milkshake. The castleton location has one of those fancy coke machines where all the flavors taste like a mix of flavors. Ok if you want that but annoying when you want just plain coke. Milkshake was very good, real chocolate taste. Burgers were big, tasty and fresh. Fries order was huge, medium served both of us with leftovers. Also the free peanuts is a nice touch. Only drawback is they are pricey. Steak 'n Shake is less expensive and just as good. read more

Soooooooo today I came in and was asked by Mr. LeRoy H.( manager on duty) for a large Cajun rice. We both paused and looked at each other and then just busted out lol!!! He then turned to his crew and said one large Cajun Rice Frie and we all lol!!! This is another reason why this is my favorite and only 5 Guys I come to... lol!!! They always make sure I'm taken very good care of!!! read more

Five Guys - Burgers Near Me - Indianapolis, Indiana

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Food is delicious, a bacon cheeseburger & those Cajun fries make the meal pop! Also for a sweet treat I had salted caramel & Bacon shake

My boyfriend and I popped in to grab a quick bite to take home with us on 3/27. The line wasn't long, but the place was packed and we quickly realized that most of the seated patrons were waiting on their to-go orders. The young lady at the register had a great smile and was sort of soft-spoken; I think she may have been new because the person at the register next to her had to help her figure out how to ring something in. She couldn't really explain what malted milk was either, but neither can I, so there's that. I was given my chocolate malted milk shake almost right away. After waiting about 15-20 minutes, our order came up. As per usual, they gave us an abundance of fries. I never order two orders of fries because one will suffice. They overfill it and put tons extra in your bag. By the time we got home, the bun was a little soggy, but my burger was on point. Because of the soggy bun, my boyfriend was a bit disappointed with his and barely ate half. My Little Cheeseburger had mayo, grilled onions and A.1. steak sauce on it and the flavor profile was magnificent! You should try it! read more

This is the place to go if you need anything in a short period of time. Grab the food and go! read more

Five Guys - Cheeseburger - Min - Burgers Near Me - Indianapolis, Indiana

I've never had a bad experience with this location until now. Not the cleanest and they were quite backed up even with 7 employees working. We waited over 20 minutes for our carry out order. My favorite Cajun fries were too salty and limp. The used tampon on the toilet paper dispenser was not cool. read more

Five Guys - diners in a fast food restaurant - Burgers Near Me - Indianapolis, Indiana

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I haven't been to this Five Guys location since pre pandemic and was actually planning on picking up food elsewhere but the restaurant was closed. Five Guys is my favorite burger place to date. There are a couple new places that have opened up that I have yet to try. I ordered my burger without a bun with the grilled mushrooms and onions that I love and a few other toppings. I also ordered a small fries (which is more like a large at most burger places) and despite that; I ate every last fry. I went on a Sunday about 7:00 p.m. and they were pretty busy and tables were available to dine in. read more

Five Guys - Interior - Burgers Near Me - Indianapolis, Indiana

I love Five Guys! Everything about this restaurant just brings me happiness. I ordered our food online and I went to pick it up. I almost forgot my shakes until one of the workers ran out to the car to let me know. I am very thankful for the customer service that the Five Guys Employees have shown me. The food was amazing along with the customer service, I will be returning in the near future! read more

Five Guys - Cheeseburger w/lettuce, tomatoes, pickles, grilled onions, grilled peppers, grilled mushrooms, bbq sauce, and mayo - Burgers Near Me - Indianapolis, Indiana

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One of the best 5 guys I have been to, every person had a job an DID their job, it was a clean restaurant an the crew was really fast food was cooked well comsidaring how fast they was pumping the orders out.the only problem was some of the confusion when it came to yelling out the numbers on the orders one person orders would pop out an so few got outta sync an some people would scratch their heads wondering if they missed their ordErs, other than that this was a well meededd visit comsiderimg my past few experiences.... read more

Five Guys - Hustlin' - Burgers Near Me - Indianapolis, Indiana

I had Five Guys once about 10 + years ago when I lived in TX. I don't know why but I never had it again. I was craving a burger the other day and had it delivered. I was surprised how great it was! I don't know why it took me 10 years to have it again. It was fresh, juicy, and very filling. Definitely a fan of Five Guys now....and I don't love too many chains. P.S. If your a fan of this chain, check out their episode on the podcast How I Built This. It's a great story. read more

Ordered one bacon cheeseburger with grilled onions and mushrooms - it had bacon, mushrooms but no onions One little cheeseburger with grilled mushrooms and mushrooms - it had 1 mushroom slice and no onions. Small fries - good, but not piping hot, which is what we had come to expect. Will try another location, since this is second time we've been disappointed. read more

The hubs was told that the Five Guys' shakes are pretty awesome... and hey, it's yummy and it's only $3.99, yeah that's pretty awesome. I had strawberry added and the hubs got chocolate. Thick and strawberry syrup and little bits.. not bad at all. Next time, little cheeseburger, fries and shake...my waistline is cringing right now. read more

Peanuts, freshly made burgers (A "little" is one patty and a "regular" is two patties), all the fixin's, and a plentiful amount of fresh cut fries (a little size is still enough to share with someone.) I frequent the 82nd St (Castleton) and 116th (Fishers) locations. The only downside can be a crowded dining area of one that needs some pick up. But two of us can eat for about $20 and the food is a definite #yum. #ReviewsByRL read more

Five Guys - a little (one patty) cheeseburger and a small fries, still big enough to share. #yum #ReviewsByRL - Burgers Near Me - Indianapolis, Indiana

I always wonder how much detail to give in a review of a chain restaurant. Do I describe the ambiance of Five Guys? I mean, most people have been to one before, right? Anyway, I came here for dinner recently and it was pretty good (like every other Five Guys I've ever tried!). The restaurant was clean, the food was tasty, and the service was competent. Dunno what else to say, really - if you like Five Guys, you will like this spot! read more

clean & organized. Ordering was simple & easy to order. So... the burger.. I personally thought the hamburger patties were tasteless like no flavor. The meat was hot & fresh. It had a homemade taste, but just not very flavorful. They offer lots of items to put on your burger. The jalapeńos were fresh not pickled (like Im used to having in burgers) so they are very spicy. They may grill them, but I didn't ask. They do have peanuts there as an appetizer I guess. They have a sign about allergies. The fries were hot & fresh not frozen. They have the typical fountain drink fountain drinks. Overall good place. read more

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Be prepared to be full for at least 24 hours if you buy a full size burger from here. This is a good size meal for your dollar (rather expensive). The go-to take out order is the little burger (can do cheese, etc), fries, and a milkshake.. sounds like 3 days worth of calories to me. Overall, Five Guys offers a solid burger and above average fries for around $12-15. read more

This location must be under new management. Service and food has significantly improved from the last time I was here. Thank you, give guys! I can confidently come back with now. read more

After a 2 year self-imposed "burger and fries hiatus", I returned to Five Guys again ... And MAN have I missed this place! All of the things in my previous review still ring true -- the amazing burgers, fresh toppings, and my FAVORITE hand-cut fries are all still top notch. However, our visit today also made me notice something about this location. It is SO clean and the people are SO friendly. The gentleman taking our order was the sweetest and even came out to visit us mid-meal to ensure everything was great. When we complimented the fries (they were absolutely perfect and on point today), he ensured we got a few more fresh ones to enjoy. When he mentioned "I have my best guy on fries today", he wasn't kidding! So yes. It's a chain. Suck it up and just give it a try. $15 to fill the hubs and me both up for the day is a bargain. I wuvs you, Five Guys! read more

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Good burgers ,great atmosphere not that good for kids cuz there is no play area Other than that awesome food all the time, if you like French fries this is the place to be You get to choose your toppings and they don't mess your order up so that's a win There is always someone cleaning the dinner room so is very comfortable to seat on a clean table and chairs read more

I have heard everyone talk about Five Guys so i finally had a burger and fries.....hmmmm.....it was ok i wasn't really that impressed i guess because what the price of the burger i was thinking i coukd have gotten a whole meal read more

Five Guys - Burgers Near Me - Indianapolis, Indiana

Not very tasty; really soggy with grease. Made the mistake of adding an extra patty, not knowing there were already 2 on there. I think that made it worse as the meat to bun ratio was off. I was expecting more given how people speak highly of this place. read more

The food is excellent the three stars is for service. There's always something with this place. I tried to call in my order only to be told they don't take phone hours after a certain time. Ok fine so I ordered online. My food was supposed to be ready at 8:45pm. Walked in and was told because the register was down the employees are all outside... I ordered and paid online. So what does a register being down have to do with my paid for food? There are no employees fixing food only one young lady at the register. Told to wait another 10 min. I'm sitting in the car and still it doesn't look like any one is fixing the food. I might have to just give up on this location and just go to the one in fishers. Just to be clear! Five guys burgers and hot dogs and fries are top notch! Just the service at this location is trash read more

A lot of employees standing around doing nothing. Tip? Why would I leave a tip for them doing their job - getting food into a bag?

OMG, I almost took a flip when I had this place for the first time. I really didn't believe the hype about these old fashion tasting burgers, and honestly I grew up in California and not too many places can top the flavor of in and out for me. However, hubby decided to take me to this place and I was impressed. First, I love the fact that they real mayo. Mayo is my BFF!! Second, I appreciate the fact that I can have a lettuce "bun". Lastly, The fries honestly did not look at that. But after testing a few of my husband's, I couldn't stop eating them. They were so good! They were almost a little too salty for me, But really good. I enjoyed eating the complementary peanuts while I wait it also. I can't wait to go back again and enjoy piece of foil wrapped burgers cooked to perfection as you want. Also...my hubby and I shared a small fry and we had plenty! read more

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Something about five guys burgers and fries I just love! I tried so hard to talk myself out of eating out this evening... because I'll be eating some decadent lol foods over the next two days with family! But literally, FIVE GUYS WERE CALLING MY NAME! I was on my way home.... next thing you know lol I was there in line! AND so I said, SHYLA since you are here, you can ONLY get a the little cheeseburger and little fry! SAY NO to the shakes!!! BUT SETH H. Made me do it! Lol after ordering the fries and drinks, he said are you sure you don't want anything else.... and I was sure at that moment that I needed a dang shake and it needed me too!! Baaahhhaaaahhhaaaa! I don't what it is about five guys that makes me weak! Actually I do! It's the sweetness eggy bun, the grilled burger with American cheese and fresh toppings, the fresh-cut French fries and yessss the malt vinegar! They allll come together and party hard on my taste buds!! If you are eating hamburgers at any other "fast food" establishment, we can't be friends! I just love their burgers! They are speedy too! Oh yeah! They have the best shakes also! Strawberry and Caramel are my favorite! The absolute star of this visit was SETH! His energy and customer service was AMAZING! When you walk away feeling better about the poor decision you made lol because of the energy released into the universe during conversation with the staff, you have in fact actually made a good decision! LMBO! Hey, don't hate the player hate the game! Lol read more

Five Guys - Get IN my BELLY! - Burgers Near Me - Indianapolis, Indiana

Love this spot and after an interaction I saw today, I felt the need to leave a positive review. The staff was working hard, like they always do, during the dinner rush, obviously a little short staffed. A guy came in without a mask and the staff told him he couldn't be served without a mask. Every other customer before him understood the mandate, but he threw a fit, yelling at the staff, pointing fingers and taking names while they were trying to cook. Eventually he realized his tantrum wasn't going to get him anywhere, and he left, shouting vulgarities as he went out the door. Props to the staff for keeping cool and focused and not escalating the situation. read more

I can always rely on Five Guys for a simple, delicious burger and perfected, fresh out of the grease fries. I got my usual Little Bacon Cheeseburger (they have tons of options to perfect your burger with) and a Little Cajun Fry. They always overfill the fries and throw more in the bag, which is absolutely the best. I suggest using the mobile app so you won't have to stand waiting for 10 or so minutes depending on how crowded it is. Tip: If you have never had the pleasure of eating at a Five Guys, I suggest sticking to the regular burger and regular fries. I'm usually struggling to finish this so I get little everything. A large is definitely meant to be shared. read more

Five Guys - Cajun fries and a little bacon cheeseburger. So good! - Burgers Near Me - Indianapolis, Indiana

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I've seen other reviews rip on this place, but my wife and I really dig this burger joint. I would dare to compare them to In 'N Out (yeah I said it, so what). For those of you that don't know, Five Guys is a chain, that has various locations throughout the nation. They make everything fresh, and all of their toppings are free (bacon and cheese being the only exceptions). My wife usually gets a "mini" burger (1/4lb) while I tend to get the "normal" burgers (rougly 1/2 lb). I love piling on the toppings, in addition to the traditional lettuce, tomato, onion, you can get grilled onions, mushrooms, jalapenos, A-1 sauce, and bbq sauce just to name a few. While you're waiting for your burgers, they have tons of peanuts for you to snack on. It usually doesn't take too long, but if you're starving, those peanuts can hold you over for that short amount of time. The burgers themselves are pretty huge. For anyone from the SD area, they stack 'em like Hodads, and they are just mammoth (depending on the toppings you get of course). I get mine with just about everything, and they tend to be really REALLY messy. Oh yeah, they got fries too. Their fries are ok. They're cajun style, and a regular size one is good for two people easy. Food here is pretty inexpensive, and they give you a lot, so make sure you come hungry. I haven't been to any of the acclaimed burger places in Indy, but I know one place I can go to get a great burger. Chuck Norris Rating- Tornado Punch read more

I love Five Guys. After spending a summer working in Washington D.C. I fell in love with the hamburgers at this little restaurant. After reading the reviews about the one's here in Indy - people obviously don't "get" the awesomeness known as Five Guys. I knew there was a Five Guys up in Castleton, for a number of years, but I never made the trek to go there. I woke up lat week with a craving for a Five Guys burger and fries, so I dragged a friend with me and we stopped by. It was quite busy, since it was lunch time, and the staff was efficient and we placed our orders. I always get a little burger with cheese and ketchup, and a small order of fries (to share often with a friend). We waited a short time, and got our burgers, and it made me so happy - I felt like I was back in Georgetown! The burger was fresh and delicious and the fries were as tasty as I remember. If you haven't been - you place your order and wait for your number to be called. The small order of fries is quite large, and you just dump it in your brown Five Guys bag and tear it up and eat from the bag. Small burgers are a good size and as I said, you can share the fries. They also serve up bowls of peanuts! Delicious, cheap and fresh - I hearts some Five Guys. I think their burgers are better than Boogie Burger - which hasn't impressed me. read more

If you are looking for a healthy meal....well Five Guys isn't the place for you. Their greasy, yummy burgers are filling, but can cause havoc on the waistline. You have to give a big thank you to Indiana for not requiring the listing of calories on these bad boys; which would surely cause a double take to some if they saw it. This Five Guys is on the larger side, and as always, has peanuts in bulk ready for consumption. For those of you with nut allergies beware if you are extremely sensitive. They do provide a heads up with a bright sign prior to entry. They also have the fancy coke machine that can make over a hundred different Coke combinations, so go ahead, and see what weird concoction that you can create. To some, Five guys might be an overpriced fast food hamburger franchise, but it's not. You definitely get what you pay for in terms of quality and portions. And by portions, I mean big. Their regular is a double burger, you pick the toppings, and a small fry could feed a family of four at times, depending on how much they pour additionally into the bag. One of the best things going for Five Guys is that they can modify there burgers to be gluten free, think burger sans bun wrapped in lettuce similar to In-&-Outs protein style. Also, there fries are GF as well since they only cook fries in their fryers. The workers are pretty friendly and follow the allergy procedure as well. Yes it may take a bit longer, but they change their gloves and stuff to minimize cross contamination. Overall, Five Guys makes one good greasy burger. read more

These are one of my favorite burgers. I always order the little bacon cheese burger and a small frie to have room for a delicious Oreo milkshake read more

Quite possibly the greatest fast food, one-dollar-sign meal in town: the Five Guys cheeseburger with fries. Build it how you like - I prefer to get the 5 food groups in by adding lettuce and pickles and then selecting Mello Yello as my fruit from the awesome custom drink fountain at this location. The fries come in a greasy plain brown paper bag. That's all you need to know. read more

Five Guys - Fries in a plain, greasy bag. More awesome than your feeble mind can comprehend. - Burgers Near Me - Indianapolis, Indiana

Been back several times, and the Hispanic guy who takes orders is AMAZING! He's been there for years and now knows me by order. This gentleman should run the store as he sets a great example on how great customer service can be provided, while servicing fantastic food! read more