friendly staff, food was made to order and was prepared right. Always ask for peanuts, a little bonus. I ordered a bacon cheeseburger and it was good, but I wish they would melt the cheese into the burger, other then that it tasted good. If they learn to melt the cheese to the burgers I would have given it 5 stars. My wife said her burger was good, a little greasy but good. The fries were great and order a regular size for 2 people. I would recommend to anyone wanting a good burger with a friendly staff. read more

I come here often and my food order is confirmed and completed just like I request it, and the staff is always friendly. This time I had a new cashier, Maria, who was rushed and impatient and did not listen and confused our food order and got it wrong, and it could have been corrected had she read back the order like the cashiers always do. She charged us for an extra coke instead of the fries, and she also got the burger order wrong. She was not apologetic or concerned. I thought maybe she was a new employee so I asked another employee if the manager was in and she pointed to Maria. What! really, my cashier Maria is the manager. Yipes! read more

I go to 5 guys for the out of this world Cajun fries and heaping portion of them , the burgers are the bomb as well. However when I received my order I can count the fries in my cup. And yes I dined in at the location. The gentleman said sorry that's all I had ready.. I was like what the fuck are you kidding me I thought to myself. Yup that was that take my loss and never return. I'm not one to complain or bitch but I thought someone should know that as a raving fan I will never return to this location. read more

Hey everybody! I got a joke for you! How many guys does it take to screw up a burger and fries? You guessed it! FIVE! I kept seeing my coworkers come into work with greasy paper bags from this place and finally decided to eat something fatty and greasy. Feeling excited about eating something REALLY "bad", I salivated as I ordered a bacon cheeseburger and small fries. The fries stained the bag as I hoped, and I couldn't wait to open my cheeseburger with all the "fixins'. When I got home there was an abundance of fries--way too many for anyone who's trying to maintain some sort of flattering figure, so I scooped only those that fit in the little cup they came in and threw the rest away in the trash. I microwaved my cheeseburger because I can't stand luke warm food and thought when I saw some melted cheese that this was going to be the best! WRONG! That damn burger was horrible. No flavor whatsoever! The patty was dry so I decided to put some salt and pepper on it and figured that would "doctor it up.".....WRONG! When I opened the burger, hardly any cheese was on it. I ate it, along with those horrible looking and TASTING fries. I was so angry that I wasted my cheat meal on this crap. I should have went to McDonalds or Jack in the box---oooeeey gooey cheese, seasoned curly fries, or delicious McD's crispy shoe strings! Five Guys doesn't deserve five stars. read more

Five Guys - Bacon cheeseburger - Fast Food Near Me - Henderson, Nevada

Don't get me wrong, I love Five Guys... just not this location (W. Sunset Road, Henderson, NV). Five Guys burgers and fries are absolutely delicious, with a large selection of toppings for the burgers. My problem with this location, and the reason for the one star review, is that they don't pay attention to the order. Two out of the last three times I've patronized this location, my burger was made incorrectly. I always order a bacon cheeseburger at Five Guys. The receipt states bacon, plus the shorthand LBC (little bacon cheeseburger) or BCB (bacon cheeseburger). Yet two out of the last three times I've patronized this location, they forgot the bacon. I wouldn't mind so much if they forgot the mushrooms or put onions on instead of mushrooms (that happened once at a different location), but bacon costs extra (all of the other toppings are included in the cost of the burger). The first time it happened (in early December 2015), I ordered through the Five Guys app and carried it out. Obviously, I didn't know they forgot the bacon until I arrived at my destination and sat down to eat. Strike one. I filled out the survey on the receipt, letting them know they forgot to put bacon on my burger. A couple of hours later I was contacted by a Five Guys representative, who apologized for the mistake and offered me a free meal on my next visit. All I needed to do was go to the restaurant and mention this conversation, which was supposed to be forwarded to the store. A couple of weeks later, I went back for lunch, but no one knew anything about the free meal that was offered to me. No free meal. Strike two. I bought a bacon cheeseburger and fries anyway... they made it correctly this time. Last Sunday (24 January 2016), after bowling, some friends went with me and my wife to this Five Guys location for a late lunch/early dinner. Like usual, I ordered a little bacon cheeseburger and, lo and behold, there was no bacon on my burger again. STRIKE THREE! YER OUT! Sorry, fool me once, shame on me. Fool me twice, shame on you. I got my bacon since we ate at the restaurant, but that is the last time I will patronize this Five Guys location. I'll still patronize other Five Guys restaurants, but not the one on W. Sunset in Henderson NV. read more

It saddens me to write such a bad review. My wife and I love Five Guys Burgers. This location at Sunset has gone down hill badly. This is the location closest to us and we went here often. The staff was friendly and quick, made you feel like you were in a small town diner. One night my wife and I go in and a couple things happened that kind of set me off. First; The man taking our order was NOT friendly at all. His attitude was as if we were an inconvenience to him. He leaned on the counter with his elbows as he took our order. I have arthritis in my back, several herniated discs and sciatica and was able to stand long enough to order. I know this type of work is tough. I've been there, I've done it many times. But NEVER lean on my elbows while taking an order. Second; The gentleman calling out the order numbers that are ready, called them practically too himself nobody could hear him. He too acted as if all the customers there were an inconvenience. When I tried to verify that he called my number, he either didn't hear me or totally ignored me. Not a single employee working that night was in the mood to be there. Or they wanted to be there doing their time and collecting a check, but help a customer? Pssh! I don't think so. After that night my wife and I decided never again to go to THAT Five Guys again. Months go by, we're trying to find a place to eat and think about Five Guys. We decide to drive by and see if those employees are there. They were, we didn't eat there. This happened at least twice over the period of a year. A couple nights ago, we decide to give it a shot again. We were in the area. We drive by, don't recognize any of the employees and decide to give it a shot. Friendly staff this time, cool! But...the fries are probably their next most popular item to their burgers because they're good and they usually PILE on the fries! I ordered the medium order (Regular). The fries barely covered the bottom of the bag. I went up to the counter and told the guy I ordered a regular and showed him the bag and he immediately apologized and told me it would be 2 minutes for new fries. Great! I sit down to eat and my bun was stale! COME ON!!!! I just ate it and vowed never again to go to THIS Five Guys. I gave plenty of chances and would feel bad for the manager but now wonder if he/she cares. hmmm? Sorry! :-( Maybe the day crew is better? read more

The food is good but the staff have staring problems. Hello...it's 2016 transsexuals are everywhere. It's not polite to stare or talk about customers when you think they can't hear you, smh. read more

So a Five Guys opened recently near my place of work, I had been to a Five Guys only once before and wasn't too impressed but I was willing to give it another try since most of the girls I work with love it. We placed our order on line and prepaid before we left so we'd have more time to eat and chat than stand around waiting. Well it didn't work out that simply. The girl at the counter was giving us the total we needed to pay, had to explain that we already had, we were just here to pick it up. It took some effort to get our cups from her then after wewalked away, called us back over to give us receipts with numbers that we should listen for to be called. 5 minutes later, no food, so we asked the guy that was handing out the food, apparently our food was sitting back there all this time...how were we suppose to know!? The food was okay, like my first experience, nothing special, it's a no frills burger with out much taste. Same with the fries, I prefer my fries to be crispier. The friend I was with got the wrong topping on her burger than what she ordered, she also got it without the bun and it wasn't wrapped very well so it was a bit difficult to eat, she said she'll opt for the burger in a bowl next time. Staff was nice and even brought us extra fries for our troubles. The place was very busy, but it was kept clean as well. Love the multi-option soda machine and the peanuts. Five Guys isn't really my favorite, so I won't be visiting much. read more

I am thrilled to finally have a five guys only minutes away from home. This was only the third time I have ever been to a five guys. My experience at this new location was great, the food was as good as I remembered it to be. The employees were super friendly and the place was clean as clean could be. I will definitely be frequent customer at this fine fast food restaurant. read more

I had been to the Eastern location and the Lake Mead location about a year ago, thought both were ok. So, I was excited when the Sunset location opened because it is a lot closer to home. Took my 8 yr old for lunch, both of us had the smallest burger, ordered 1 large fry, and 2 drinks....was about $22! A little pricey I think. Both of us ate less than half of our burger and only a few fries and then we didn't feel good. I think we got sick from the fries because they were so greasy they were disgusting! If we want a burger we usually go to In n Out or Pitstop (in BC), think we will stick with our regular burger joints in the future. The staff was friendly and attentive. read more

This place is literally the best burger place. Wow what an experience. I went in here with my girlfriend, and I got a burger that was phenomenal. My dog loved the meat, while I ate the vegetables. The staff was nice, and friendly. They also asked if I wanted refill on my drink. read more

Their cajun fries have become my true weakness. The atmosphere is fun and clean. The staff is very accommodating. The burger combo was generous in size. Walked away feeling very full and satsfied. read more

Five Guys - Weakness - Fast Food Near Me - Henderson, Nevada

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So two words: FOOD COMA!!! We went in this afternoon for the first time & was just amazed about the portion sizes and juiciness of our made to order burgers. You pick your toppings & sit back and enjoy. They have a box full of peanuts near the register that you can help yourself to. My girlfriend warned me about the amount of food you get. We shared an endless amount of tasty ol french fries served in a brown bag. The burgers come with two patties so order a little hamburger if you have a smaller appetite. Two cheese burgers, one little hamburger, large french fries and 2 fountain drinks plus a milkshake $35. read more

Went there today for lunch. We have talked about trying it out since some people talk so highly of the place. 24.00 for two cheeseburgers, one regular fry and two drinks? That is ridiculous. Their regular fry size is a waste of food for two people. Their cheeseburgers? Completely bland even with the A1 sauce added. We don't see the big deal about the food. Highly disappointed and won't be going back. read more

This is one of my standard Burger places places I like the Burger I like the staff and the unlimited fries are a nice touch

When Five Guys opened down here, my wife and I were thrilled to give it another chance. We'd tried it once before, at a different location, and we'd not been impressed. Now that we've been able to truly try it, we're in love. It's not on the same level as an In-N-Out burger for me, but it's close. The layout of the restaurant is pretty bad, honestly. I couldn't imagine actually eating here because it is so claustrophobic. We always use the smart phone app to order our food ahead of time, which is super easy and convenient, and then we just check in at the register and our food is ready as soon as our freshly dropped fries come out of the fryer. The fries aren't crispy - so if that's your thing, go elsewhere. But if you don't mind slightly soggy fries, either seasoned with salt or Cajun seasoning (a little bit of a kick!), you'll be in love. The burgers are straight-forward enough, with plenty of options of sauces (A1, BBQ, ketchup, mustard). We like getting ours in a bowl, for ease of eating. I like taking mine home and customizing it a bit with some feta cheese and balsamic glaze, but that's just me. If you want fast food and are disenchanted with other places, give Five Guys a chance to make you happy. If all fails (which it shouldn't), their Coke Freestyle machine is sure to please anybody with its 80 kajillion options (by my personal estimate). read more

Can't understand the low overall rating. These places have the hugest quality burgers and fries at anywhere near this price point. The fries are cut fresh and cooked in peanut oil as they should be. The burgers are fresh and hot off the flat top and the portions are enormous! The personnel are always pleasant. Only fault I can find is that it needs a bit more a/c as the kitchen is open to the restaurant. Yum!!! read more

I came here a few times and the food was ok but not anything like this time. It was AMAZING! Dameisha cooked those burgers to perfection and grilled the onions and peppers perfect. The burger was so JUICY and fries were bomb! My fiance said the same thing. The last time I came here I didn't care for the burger as much and hadn't been to a five guys for over 3 months because of it, but I am so happy I came! I have never had a five guys experience like the one I had today. Jordan's customer service taking our order was amazing and so inviting. He smiled through it all. The place was the cleanest I've seen it and Ciara did a great job cleaning it. I had to ask for all of their names because that's how excellent they all did. GREAT JOB! All of their smiles and personality were so inviting and get an A+ in my book! read more

I haven't been in this location before. We were craving some meat, and after a delay for lunch with the girls. There was high energy right when we came through the the door with no line. We were ready to eat some 100% burgers. I ordered a burger (which is 2 patties) with grilled onions, grilled mushrooms, and barbecue sauce with a large cajun fries and a drink. Make no mistake, there is a big difference between the little burger and the big burger -- so be prepared! They have the drink machines that you can have like 100 different drink options. I went for the classic barq's rootbeer. As always, they have an all you can feast peanut buffet. They got my order and it was delicious. At that point I was so hungry that I didn't realize until a few bites in that they had forgotten my barbecue sauce. If it was not for that, I would have given them 4 stars. read more

Great service! Chefs and cashiers always in a good mood with a smile. They go extra mile to ensure great service. Clean and tidy as well.

Great burgers , French fries and walking distance. To my house ! A great addition . Some of the staff I recognize from other stores . Good food and Service . read more

Love the food, but what's the point in ordering and paying online if I need to stand in line?! What year is this again? Come on!

First of all, I haven't been to a restaurant or any food spot that served free peanuts (other than a bar). I think thats pretty cool of them. I was thinking of taking some home and making some homemade peanut butter..hehe I got the hamburger with everything on it (mushrooms, ketchup, onions, pickles, mustard, etc). When we got our order, I noticed the they packaged everything in a brown bag which is a good and bad thing. Its good bc it drains some of the oil from the fries but then again who would want to hold a greasy bag. The burger was very flavorful and medium sized. It reminded me of a burger that I would cook at home on the Fourth of July. If you're the type that likes to have a lot of ingredients and flavors with your burgers, then Five Guys is the burger place to go. read more

Went in again and the crew was extremely friendly and efficient. Not crazy about all the yelling but it's not that big of a deal. It was much better than my last experience there. read more

There's a difference, BIG difference, between a Burger and the Little Burger. I accidentally, thankfully, ordered the Burger that came with pickles, lettuce, mushrooms and it came out STACKED! The medium-sized fries was so big, took both of us to chow it down and we still couldn't finish. The burgers are freshly made, no preservatives, fries are fried in peanut oil, which is high in antioxidants, full of nutrients, including calories and (H-ealthyDLs cholesterol), not LDLs, which make the fries so very tasty. They even have peanuts as appetizers for FREE. This was my first time here and I'm definitely returning with a few more people! read more

While they have some awesome Cajun fries, the website does not tell you if you order online, they don't make it until you arrive which defeats the purpose of ordering ahead. The staff is nice and explained that I should call after placing my order but wish the website would have mentioned this so I didn't have to wait. read more

Not impressed with this location at all, messy food, slopped together, bland, greasy, fries were ok. Waste of money and time. You can get a better burger for way way less at other places. $35 for two sloppy burgers, and two sloppy fries is not acceptable. Will not return to this location ever again. read more

Burgers are great , but those fries are great. Always bring your appetite because you'll get full.

Like other 5 Guys chains this location is just the same. Clean, friendly staff, fast service and fresh ingredients! Consistently good. We'll be regulars! read more

Five Guys - Double little bacon burger and Cajun fries! Yum! - Fast Food Near Me - Henderson, Nevada

Excellent burgers and fries! Bacon is nice and crispy! Cajun fries and spicy! Too bad can't find more places than this.

K08Ok folks. So it's my cheat day and I wanted a hamburger so bad I was tasting it before I even ordered it. I haven't had 5 guys in awhile and they have been my go to for burgers when I ate them more often. I use to RAVE about 5 guys. So what do you do when you crave It? You go to your go to. I was so EXCITED! I ordered the Bacon cheeseburger with grilled onions, jalapenos, mayo and bbq sauce. I got my wife a cheeseburger with mustard, ketchup, lettuce and tomatoes. I also got an order of regular fries and Cajun fries and a chocolate shake. I was ALL IN on this!! I was picturing eating these concoctions with glee. I even was pacing watching them cook it. The staff was friendly. The place was clean. My order was right. I took it home and........ugh. It was almost as good as McDonalds.....i am not a McDonald's fan. It was a bit dry, not flavorable and just very unexciting. I hate it when you crave something and it's disappointing. I thought it might just be me. So I asked my wife before I said anything to her and she said it was just okay and would have been glad to have it from somewhere else. I'm quite upset about this. I really used to love Five Guys. I have to take them out my top five now and replace them for my go-to. Even the pictures of the burger are NOT appetizing. I'm really sorry Five Guys! Something has changed! Not for the better! Good luck! read more

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Yay!!! I no longer have to drive 15 minutes away for my five guys cravings. Like any other five guys this location was no different same look an decor inside and the food was great as always. I love the Cajun fries and grilled jalapeños in my burger. read more

Delicious. Amazing. Incredible. What can I say? Five guys is a classic that is sure to satisfy all cravings. It is GREASY and if you're looking to feel good about yourself afterwards, then stay far away from here; however, if you're ready to indulge to the heavens, this is your place. It costs more than INO, but they're two different animals, so there's no use in comparing the two. I get the veggie burger (bun,cheese, veggies) and it's delishhhh. Their Cajun fries are out of this world! Top it with a cherry coke and boom- you have yourself a guilty pleasure. read more

I just want to say grilled cheese bacon cheese buger!!! Yum, Yum. That is the only way to have it. You can't go wrong with the fries. I do not recommend the hot dogs. I also feel the prices are on the high side. Those two reasons are why I gave them 4 stars. Service is really good and I love the freestyle coke dispenser. read more

Pretty good hamburger! Finally trying out their burger and Cajun fries! It's hot fresh and delicious! Why haven't i come here years ago? The staffs are cheerful tonight and was very helpful. They actually going around cleaning the tables and also asking customers if every is ok. Nice services. I'll definitely will come back even craving for a hot juicy burger. Or cajin fries... Love the crispy fresh hot thick cut fries! read more

Last time I went and took the burger home, it had no meat. You had one job. I might kind of understand if you made a lot of stuff and it was busy, but neither was is true. When they do put meat in the burger its not bad. I dont feel like crap like I do with in n out. read more

I usually quite enjoy 5 guys burgers. This restaurant is fine except for the price... I can't believe a cheese burger fries and drink cost $14. I won't be back. read more

Today was a bad day at this location! Both burgers WRONG and very light on the fries.. Not the standard that we have come to know from previous visits! read more

Not at all impressed with all the hype. Food was good but definitely not worth the price. I won't be coming back. The only thing I liked was the bottomless fries. read more

Amazing customer service the guys are funny to watch and such good team work and fast workers!! Definitely recommend to anyone wanting a good hamburger!!! Thank u Stephen for good customer services and guys! read more