2 official new fans of WildBurger!
My husband and I were told to try WildBurger by some friends, and saw the Groupon Now! available and figured the time was right. We were shocked(!) at how good it was. Overall, a very positive experience - a solid 4.5 stars for me.
First - to anyone complaining about the concept of (1) order at a counter and then (2) sit for food service, I'm not sure what your beef is (no pun intended). There are a ton of new places springing up with these mechanics, and I'm 100% cool with it as long as there is value. And, there is value to spare at WildBurger. By contrast, I do not think that I Love Burgers (at Town Square) for example, does a very good job at this concept. And, I found the decor & finishes at WildBurger to be much higher than the price point, in a good way.
Second - we didn't experience any issue with service. In fact, I thought it was really above-and-beyond, so we ended up tipping 20% (I don't know what the tipping protocol is on these types of places where you place your order at the counter and fill/refill your own drinks, but I figure 20% is higher than average). Our food took 10-15 min from time of order, which was more than fine with us. Then, the 2 wait staff (hostesses/waitresses) took turns checking on us at least a total of 3 times. Not overbearing; just making sure our food was good, that we didn't need anything, and to grab our battle-wounded plates afterward. And they were both super-friendly, but not in an annoying way. I'm sensitive to "fake" super-friendly people, and these girls seemed to actually enjoy their jobs...just my observation.
We each had the 1/2-lb beef burger (build-your-own), both on brioche buns, each with a variety of toppings. My husband ordered his med-well, and it was perfect (typical). I ordered mine med-rare, and it was perfect (atypical!). I forced myself to finish mine, despite the fact I knew I'd feel overstuffed all night long, which did end up happening. I blame WildBurger b/c I wouldn't have finished it if it weren't so tasty.
Anyway, the meat was high quality (not exactly lean, tho), the brioche bun was high quality (not exactly lite, tho), and the toppings were all really fresh. My husband wanted to try the chili, so he ordered a "side" of chili for his burger. Holy guac! They brought a mini-cauldron of super-fresh chili...very tasty & easily enough to dress 4 half-pound burgers. So, I got to try some, and thought it was really good in its own right. I thought the fries were probably the best part! They're skinny fries (think McDonald's, not steak fries), and I think they must be double-fried (which of course means healthy b/c one fry cancels out the other...right?!). I don't let myself eat fries very often, and certainly not in large volume ever. But, I ate every last one of these babies...no need for ketchup or ranch either. They were a blissful hit of fried-potato-crack to me. And, I sampled my husband's onion strings, and they were very good too (not good enough for me to trade my fries for more, tho). Honest, I'm no onion expert, tho. I can't stand thick onion rings, but these were not thick and were not rings. They were light and flavorful.
My only regret is that we didn't leave enough room for dessert. They have homemade Ding Dongs, and I've probably thought about them randomly at least 2-3 times today. So, we'll likely be back to try one of those, too...maybe over the weekend.
The only reason I give them 4.5 stars instead of 5 is because of the fact that you have to walk through a pretty smoky casino to get to the restaurant. But, that's me being nit-picky because that's just who I am. If you don't want to deal with any level of smoke, don't go to a burger joint in a casino. Just sayin'... read more