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Five Guys

3.6 (54 reviews)
InexpensiveBurgers, Fast Food, Hot Dogs
Closed 10:00 am - 10:00 pm

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FIVE GUYS ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for groups
Good for kids

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Recommended Reviews - Five Guys

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Reviews With Photos

Christine S.

You usually can never go wrong with the guys. Out of the countless times I've eaten here. Not just this location, but also in other states. You can always get a good burger. This particular location, is my least Favorite and I usually drive across town to another. But this time, thy looked like they were putting a lot more effort. It was much cleaner than my last visit. Burgers were fresh. My burger was not correct, they forgot the pickles, and added lettuce instead. Minor issue, considering last time the floors were so covered in grease, that I slipped on. The employees, were also friendly.

the inside of a fast food restaurant
Dave B.

Five Guys is on our list of continual favorites. You can probably call us "regulars". With all due respect to all the local "ground steak" and burger places, there's just a little something that Five Guys has that makes their burgers taste better. When it comes to burgers, I break them down into 3 categories: 1.) Smashed on a griddle top. 2.) Grilled over an open flame. 3.) Thick and juicy. Five Guys falls into the smashed griddle category alongside Bill Grays, Tom Wahls, Wendy's, McDonalds. Thin patties sizzling in its own grease. Today's food was on par with what we come to expect from Five Guys. Mouth watering juicy burger patties, ooey-gooey cheese, and yummy toppings. A little skimpy on the lettuce today. If you haven't been to Five Guys before, do note that the French fries are like "family size". Don't order separate orders! Share! So, a few recommendations for improvement: 1.) Floors need a thorough degreasing. Even with slip-resistant shoes, I was slip sliding everywhere, especially in the restroom. 2.) The air conditioning is always cranking and it seems every table has a vent blowing full blast at it. 3.) The wall decor has GOT TO GO! Newspaper clippings dating back to the early 2000s isn't really credible anymore. "Best Burger" banners from Washington DC or Florida don't impress me much either. Plus, who's actually reads the articles??? Time to redecorate the walls.

Soda Machine, Front of the Counter, Tables, Main Area
Ji Ling R.

Great food and good customer service! Free peanuts and the restrooms were fairly clean. It's nice and homey. Though only really small complaint is that the costs are a tad bit high and the chairs are pretty loud. Note: They serve Large Fries in a huge soda cup! Almost couldn't finish them!

I think they are supposed to be a large Cajun fry

I ordered a large Cajun fry not an extra small....and deffinently with Cajun...and I also wanted them cooked, not raw, horrible experience, this place is normally good but I see a lot of new faces, I come here frequently considering it's my back yard, I will give them another chance, but this was atrocious, considering the only thing I ordered was a large Cajun....

Andrew A.

I have been a longtime fan of Five Guys. This was probably around my 50th visit over the years to this location - and it will be my last. I placed my online order for curbside pickup at 5:32pm. I was instructed to be there at 5:39pm and to call so they could drop the fries, which I did. They said they would be out with my order in "a couple minutes." Meanwhile, I watched dozens of people walking in and walking out with food, other vehicles arriving behind me then driving away with their curbside orders. Maybe I was forgotten? So I call again. One minute later, they bring out a cold bag of food. At 6:27, 48 MINUTES after I arrived. The fries were cold. My double cheeseburger (which wasn't even made correctly) was cold and congealed. The cheesy dog was cold. I'm not sure how they can overlook a bag of food sitting right there for nearly an hour, and not to think to apologize and make a fresh new order upon realizing their mistake, but I will never be back.

Lunch
Sara D.

Great burgers & dogs. You can put any toppings and order any combination.: Burger Bacon Burger Cheeseburger Bacon Cheeseburger My fav, just plain burger with mayo, onions, pickles, lettuce & tomato -small fries - they have malt vinegar for the fries! Water And peanuts. Sacks of these goodies, serve yourself. The burgers are juicy and succulent. One of the best.

Milkshake
Chris G.

Love this location! They are taking the needed and even extra safety measures for COVID-19. The food is always fresh and done right. I had a burger my wife had the milkshake. They have underrated milk shakes and should be advertised even more!

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4 months ago

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4 months ago

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12 days ago

Always great burgers at Five Guys. Service is fast and friendly. Knock one star for the ridiculous prices.

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1 year ago

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2 months ago

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2 months ago

Great burger and service is always good. One of few place that's still has good service in Greece

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1 year ago

Wonderful place, great hamburgers, fries overflowin in bag, fresh cut, free peanuts, fast service, great emplyees

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5 years ago

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1 year ago

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6 years ago

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10 years ago

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6 years ago

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4 years ago

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7 years ago

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4 years ago

Always friendly and professional staff. Orders from the App a ready in time, hot & complete! Well done, well done

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2 years ago

these guys HATE giving you the amount of fries that you paid for lmao $5 for a small mcdonald's sized fry is insaneeee

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13 years ago

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5 years ago

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6 years ago

Whoever is on the grill at lunch time since Christmas is burning the patties. They shouldn't be crunch on the edges.

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4 years ago

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9 years ago

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6 years ago

Bad customer service we had to wait 20 minutes to get two milkshakes. That's it. No apologies or anything. Won't be going back.

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11 years ago

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12 years ago

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12 years ago

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Red Robin Gourmet Burgers and Brews

Red Robin Gourmet Burgers and Brews

(83 reviews)

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We walked in for a little lunch on our day trip to Rochester…read more We walked in to a nice clean lobby with the usual Red Robin motif on the walls and ceilings.. The hostess greeted and seated our party quickly, and our waiter got us set up with our drinks in short order. The food came out relatively quickly and was nice and hot. The misses opted for the teriyaki chicken sandwich, size and flavor was good. The kids cheese burger was the perfect choice for the little yelper, she ate quite a bit of it, but wasn't interested in the fries. (No photo as that thing was getting chowed on the moment it hit the table) I got the mikes hot honey chicken sandwich. It was cooled perfectly, and while I could taste the honey I think it could have used a little more. We saw our waiter a couple times during the course of the meal, I get it though the place was still kinda slow for lunch on Father's Day but a few more soft table touches would have have been appreciated. (We had to get up and request Togo containers).

Stopped here for a girl's lunch, place wasn't busy at all. Seated immediately and order drinks,…read moreservice was very slow. It took awhile for our drinks to arrive. I ordered a Red Robin gourmet cheeseburger. Burger was very good, didn't like their red pickle relish. French fries were delicious, really like the seasoning. Not a fan of using the table side scan's to checkout. Service has really gone downhill..

Cotoletta - Caprese Salad

Cotoletta

(60 reviews)

First time trying Cotoletta last night and had a good experience! The restaurant is tucked into the…read moreback of Elmridge plaza! We walked through the door, and you order and pay at the register before sitting. I don't mind this set up, butttt the register does ask you to tip. My husband wasn't sure how service would be, so he did 15%. A waitress did bring our drinks and food out to the patio! The patio was AWESOME! Nice and shady, umbrellas, light music playing. Great ambience and location! The wait was short, and definitely worth it! The food - amazing! Comically large plate of Italian Mac & Cheese made its way to me, and it was so good! Cheesy, crispy bread crumbs, cavatappi! Perfecto! My husband had the PLT sandwich, which was also huge, and so yummy! The pesto spread on the Prosciutto was amazing, fresh. Bread was crunchy on the outside, soft and warm on the inside. My pre-schooler rounded out our meals with an order of garlic fries, which were crispy and loaded with garlic and cheese. Loved it! Definitely have plans to return already! The only thing I would change is paying at the end. Waitress kept my drink filled, and was working hard. Weird to tip in the beginning.

Coletta's has a really unique setup that can feel a little unconventional at first, but the…read morewaitress bartender was very kind and took the time to explain how everything works, which made the experience much smoother. The Caprese sandwich was so yummy, super fresh and flavorful and definitely a standout. The arancini wasn't terrible, but parts of it were pretty cold in the middle, which was a little off putting. Overall, the friendly service really stood out, but I probably wouldn't go back.

Diamond Billiards Bar & Grill

Diamond Billiards Bar & Grill

(11 reviews)

$

**PSA - Diamond Billiards Bar and Grill Diamond Billiards Bar & Grill **…read more Some context here... I've been visiting Diamond for a couple decades. It's been a welcoming place where I was able to bring friends, family, and meet people around the community As many of you know.. I've joined into APA Rochester league and have nothing but high regards to the coordinators and community that has been built across Rochester and Western New York. I have played APA league at Diamond Billiards since joining the league. Thursday nights the p paymenconcept is that you pay 'table time' to Diamond, to play on their league-reserved tables, and you pay weekly dues into APA. Last night Sarah and myself were humiliated by Diamond ownership in a manner that can't go unspoken. This post is public. Will go into as many business reviews as possible. And will be taken down if an apology and explanation is received. Last night I had a bye and my team was not playing. Sarah and I purchased time for a reserved pool table. We also purchased food and beverage. During that time I asked for a league mate to shoot a game with me on the table I had reserved. That mate and I played the game. During that game I overheard my name from the other side of the venue but did not take mind of it. Sarah returned advising that ownership was vocally frustrated that mate played on the table we reserved without paying for the table time, on that table. I shrugged it off Not long after I overheard the owner and bartender conversing one table away from us. I stared down the owner, listening to their conversation, and the owner stared at me having the conversation. This conversation involved swearing and obvious frustration of the situation. Since the owner did not have the manner to talk to me about this 1:1, without swearing, without humiliation, we immediately packed our things and returned the pool balls to their storage location. When storing the pool balls we had general conversation with the bar tender about the situation. The owner then came to the bar stating "the bartender is not the owner, I am, if you want to talk to the owner then talk to me" - insert explicit words into his statement. We attempted to have a reasonable conversation with the owner and were met with him walking off, to play the game he was in the middle of, and swearing at us and agreeing that we should give our money to another billiards hall. Sarah and I were humiliated by the loud tone, swearing, and inability for ownership to have a conversation to their routine patrons. --- I will be forced to go back to Diamond. Only because of the APA league and community. While at Diamond they will not be receiving money from me for their extra services. I have had conversation with my team captain and the APA coordinators to petition for corrective actions.

A great pool hall with friendly folks. Almost all the tables are diamonds both barbox, and nine…read morefooters, wings are great, beer and booze are flowing. check them out.

Texas Roadhouse

Texas Roadhouse

(108 reviews)

We've been going to this location for years. Every time has been great…read more Using the mobile app to skip the wait at the door is def the way to go. The Roadhouse can be pretty busy, so using the app to know when you can be seated is a game changer. For the four of us, it was a little over a hundred dollars. We had 3 baskets of rolls ( 1 was to go), peanuts, two country fried chickens, ribs, country fried sirloin, salmon, 3 chilis, and a caesar salad. Plus whatever extra side each meal had. That's a lot of food for that price. Everything was delicious and the server was very attentive. I honestly don't think i've ever had a bad experience. That's saying a lot because we've been here a lot.

I always resist coming here but I'm always glad I came afterwards. The reason I don't want to come…read moreis there isn't much on the menu for me- I usually only get the salmon or the chicken Caesar salad. I'm not a big meat eater and not much on the menu is for me. However, the food I always get is good and it makes my husband happy. The staff is always friendly and happy. The rolls are hot and delicious. I'm not sold on the cinnamon butter so they give us regular butter as well with a smile. I absolutely love that I can get a salad or the chili as a side without an upcharge! I also love that their wine and other alcoholic drinks are reasonably priced. My husband is always happy with his meal- usually steak- and we always have leftovers. Great busy environment but a fun place! Will keep on the rotation.

Flight West - Burger

Flight West

(112 reviews)

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First time at Flight West this past weekend! We loved the…read moreambience of the dark dining room. The bar is to the right, and seating to the front and left. It was small and intimate, perfect for date night! We ordered the steak flatbread for an appetizer to split - honestly, the best dish of the night! It's deconstructed, with flat bread pieces, steak on the side, whipped ricotta and onions on the side. We built it up, and it was soooooo good. Highly recommend! My main course was the gnochhi in red sauce with grilled chicken. It was flavorful, well seasoned. My husband had the special - a porkchop. It was very tender and well seasoned as well. Drinks were very good. It was fun to watch the bartenders and people watch. Can't wait to come back again! Service was pretty good as well.

Went with some family for the first time Friday evening. Cool vibe--trendy, a bit noisy--but in a…read moregood way. Nice, interesting cocktails...food was delicious!! Breast poutine I ever had...house made, fresh cut fries with braised beef, cheese curd, and a rich brown gravy! At first, i didn't even think there were fries! Got about one quarter through the bowl before I found them!! There was so much beef!! Another family member had their burger, which she highly recommended and was my 2nd choice (next time for sure)!! Smithers had the calamari, which was a huge portion and he and my daughter both loved. Hubby got a dish of steak au poivre with blue cheese in a sauce over pasta--could have used a little more steak but he enjoyed it. Son-in-law got butternut squash ravioli and daughter got Cajun mac and cheese. Anything was really good and the service was excellent!

Five Guys - burgers - Updated May 2026

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