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    Firehouse Subs Street of Shoppes

    3.4 (5 reviews)
    Open 10:00 am - 10:00 pm
    Updated a few days ago

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    1 year ago

    Helpful 2
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    2 months ago

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    6 months ago

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    2 years ago

    Helpful 4
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    2 years ago

    I ordered the Cajun chicken sub and it was phenomenal. The perfect combination of spice and flavor. Highly recommend if you like spicy food.

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    Oriens Cafe

    Oriens Cafe

    4.1
    (159 reviews)
    1.7 mi
    $

    I wanted a sweet treat while out and about with a friend of mine and we ended up here this evening…read more I must say I'm licking myself for not taking pictures of the display full of Italian cookies! My friend and I both got a small cup of gelato. I sampled the cookie butter flavor and it was amazing! I opted for two flavors in my bowl so I ended up with cookie butter and cake batter and it was soooo good! I was surprised they had been open for 16 years when I inquired. Before leaving I decided I could get a few cookies to go to bring home for my parents. The woman who served us was very personable and i learned she loved in Rocky Mount NC for 18 years! We bonded over the fact there is no good, authentic Italian food in the south. It was a cute atmosphere with amazing prices! I was sooo surprised to learn that they had a full menu bc the dessert displays were exceptional! Thanks for an awesome experience!

    Rude chubby young woman loses a little g time customer due to her very bad attitude. I waited in…read moreline 15 minutes to get ice cream and cake slices. The woman who was apparently responsible for being the only employee to serve both ice cream and pastries on a busy night was heard telling prior customers that they could get only one flavor ice cream with the small size and two flavors with the medium size. When it was my turn to order, I ordered the large size, thinking I could get 3 flavors. Nope, she said I could only try 2 flavors with the large, and that I am not allowed to have 3 flavors. I asked why, and this only seemed to make her ruder, as she then asked if she could serve the two people in line behind me. I don't know if she was of sound mine, because I cannot fathom how she thought it would be acceptable to serve the people in line behind me. I can only assume me she was trying to take her rudeness up to the next level so that I would get upset and leave. This young woman (a teenager?) has a lot to learn about customer service and customer psychology, because if course I told her it is not acceptable to first set e the customers in line behind him. My response appeared to catch her off guard, because she stammered and mumbled a sarcastic respond respond nse, and repeated it twice more, in case I did not hear her the first or second time. As a member of a 5th generation Rochester family, I have to say I am finding the current generation of high school and college age employees to be clueless and entitled. Many, like the one at Oriens Cafe, do not appear to care about their employer's business, as they discourage customers from returning, as a result of horrendous customer service. I am voting with my wallet, and never again will I give my business to Oriens. I will get my ice cream from Pittsford Dairy Farms, whose young employees have always been professional and provide good customer service. They motivate me to return often, as my business there seems appreciated, and they serve you literally twice the amount of ice cream for the same price.

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    Oriens Cafe
    Cannolis and other desserts
    Cannolis and other desserts
    Oriens Cafe

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    Ej's

    Ej's

    2.8
    (6 reviews)
    0.4 mi
    $$$

    This is a review for a 3.5 rating…read more EJ's is a restaurant located inside the Rochester Airport Marriott. Basic American fare at your usual hotel-restaurant prices. We ordered burgers, Tex-Mex and EJ's original, which were both very tasty. I loved the Avocado and pepper jack on mine, and the EJ's original had great flavor as well. Our orders came with a pickle and some fries. *Portion size here is huge. My BF and I could have easily split one burger. We sat in the bar/lounge area to eat, and the service was great! Would come back again if we ever stayed at this hotel in the future.

    I've been to EJ's three times now. Once before they renovated and twice after the renovation. The…read moredecor is wonderful. Lots of gold and beige with splashes of bright colors here and there. Kind of a warm contemporary feel. It is quiet and relaxing. A great place to go to eat great food and talk. The service, when I have been there, has always been great. The servers are welcoming and friendly. They serve complimentary hot rolls with whipped butter. Yum! The menu is small. Everything including appetizers, salads, entrees, and desserts fit on one page. This place is kind of pricey but, hey, it's a three star hotel restaurant. I expected that it would be pricey. An entree costs anywhere from $10-30. It is expensive but the food is great! They don't serve anything that you think would be fantastic but it is!! For example, I had the turkey blt. But this is no ordinary sandwich. It is served on toasted sourdough bread with this amazing lemon and herb mayonnaise that takes the sandwich to a whole other level. And they didn't skimp out on the bacon either! I don't know why this place has been getting such low reviews. Maybe I'm just not a picky eater at all but I thought the food, service, and atmosphere were great. I gave 4/5 stars because it is a little over priced.

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    Delicious tex mex burger...
    Delicious tex mex burger...
    Ej's
    Ej's

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    Rubino's Italian Foods

    Rubino's Italian Foods

    4.1
    (172 reviews)
    4.4 mi
    $

    When it comes to foods, meats, cheeses, I suggest you try Rubino's. One of the finest deli's I've…read moreever done business with. Check this Valentines Day Treat!. Rubino's has a wide variety of foods. And I may add that they have excellent submarines. Give them a try! A 5 star Deli.

    I've given Rubino's more than enough chances. I have been here 4 maybe 5 times. This Italian is not…read moreimpressed. I keep going back to see if they cleaned up their act. But each visit is worse than the next. I really hope they take this review as a much needed pull up. Because it actually pains me to leave a 3 star review for my own country people. It really makes me sad that this place is so overrated. Probably due to their local following, which I completely respect. I do not respect the way the employees run the place. They need to pay attention. Just because a lot of people are no longer shopping big corporations doesn't mean we are going to accept the same treatment from our own community business. It's a shame really, It's a great set up, and they have most of what every Italian needs in their life. Packed into an easily accessible area. The layout is very smart. That what keeps me popping in from time to time to see what has changed. Parking is tricky only because they stay super busy. Which usually is a good thing. But as an Italian, and Rochester outsider, who has lived in many Italian communities, this is the dirtiest community grocery store and deli I've been in. They have a few employees that are lazy and rude, and the good employees are the ones taking up all the slack and working hard. Which seems disrespectful to the staff that works hard. The hot foods are hit or miss. sometimes awesome! depends on what time of day you go, and you want to go early to try and beat the flies. The amount of flies in that place is disgusting. I understand all kitchens will get a few. My family owns a restaurant, so I'm not just talking just as an Italian, but one who has worked in Kitchens themselves. A dirty Kitchen and flies are the worst turnoff. Also, it is a problem they could easily remedy. It is not because they stay so busy, they don't have time to clean. It's certain employees that are holding this place back. They really should clean house. I know my Nonni, would never. On this particular day for this review, my BF wanted to go. I reminded him of how dirty it was last time. Being the loyal local he is, he said, I've just been unlucky. So we went. He ordered the meatball dinner, and it looked hot and delicious. He was definitely looking forward to it. I was 2nd and last person in line to order from the deli. As I was waiting more people started coming in. The line suddenly was more than 10 people deep. That's when I noticed the person in front of me, had not been helped. We all had been standing there for 10 min. Next to me was the hot foods counter. There was a woman and a man, standing there having a casual conversation. The whole line heard it. Nothing to do with work. Meanwhile, there was a young girl there running around like a maniac trying to clean her work station, to help people. I waited a few more minutes, then I noticed someone else behind the sub counter just standing there. I left my BF in my line, and very politely asked the girl if they had any other employees that could help us, and showed her the line. She was smiling and was about to say something, when the woman who had been talking with the gray haired man behind the counter, ran over and interrupted. She had such an attitude. She instantly said, I work that section, and since you got out of line, you have to go to the back of the line. I was shocked and dumfounded! But not having that attitude. I said, excuse me, my BF is in line with me, and please do not speak to me this way. The nice girl piped up, and just said. I understand, what can we get for you? The mean woman who was about my age, with brown hair, then said, ok what do you want? With that NY crazy roll your eyes attitude. I said, "nothing, I do not give money to people who disrespect me or their customers. Now my BF has gotten out of line, and is standing next to me, wanting to know what's going on. The disrespectful woman was still there and growing impatient due to the conversation. Yah, She has no problem making us wait, but when she is waiting on us, suddenly it's a problem. I said right in front of this woman, "I decided not to eat here, because this woman is rude, and I do not trust her, not to mess with my sub, so I'm not ordering. The woman suddenly, became nice, to my BF. Male centered woman on board. My hmmm isn't into that centering BS. She very nicely said. I'm trying to take this ladies order. My BF put his food down on the counter in front of her, and simply said, I do not want my food either then and we walked out. My suggestion would be to clean up the place, retrain employees, and get some authentic Italians in there to help. I didn't take pics of the problem employees, because if the owner wants to know who they are, he can reach out. They do not need to be on blast, for being consistently rude, because this was not the first time, and it's always the same people. They know who they are.

    Photos
    Meat Case
    Meat Case
    Meat and cheese Homemade Arancini
    Meat and cheese Homemade Arancini
    Lots of parking space.

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    Lots of parking space.

    Firehouse Subs Street of Shoppes - sandwiches - Updated July 2026

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