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    Five Guys

    3.4 (84 reviews)
    Open 10:00 am - 11:00 pm

    Order Five Guys Takeout or Delivery

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    FIVE GUYS ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

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    Recommended Reviews - Five Guys

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    Reviews With Photos

    skimpy $10.31 Five-Guys burger
    Robert G.

    Restaurant is clean; well-maintained, nice atmosphere. I had a bad Five-Guys Burger here and a bad experience, both instances unique to this store. I like my burgers "messy," which means extra lettuce, onions, tomato, healthy stuff; while ordering, I joke with the cashier making a facial and hand gesture of a messy burger and expect some humor in the display. This particular cashier had no humor, and when I got the burger, it was like too many others, slight in portions of all condiments - 1 small leaf of lettuce, 3 squished sliced pickles, 1 jalapeno slice, slight mayonnaise, no onion. They seem to be counting the pennies at this store. This overpriced burger cost $10.31. I have attached a picture of a smaller Wendy's burger, given the same "messy" description, and I found it a value at $3.99. This Five-Guys burger was a bad value and lacked what I asked for. As I was leaving, I felt obliged to share my opinion with the manager, and she argued as if to "win," that her employees needed to hear the word "extra" to correctly service the order. I was asking for no renumeration, but expected a "thank you, and sorry you did not enjoy your meal," but what I heard was "attitude" and "push back" that this "skimpy" burger at $10.31 had the standard portions of condiments. This is the most expensive burger in this area; one of the worst; with unfriendly service. There are other Five-Guys that do offer a superior product that deserve your business. By the way, the standard at fast-food restaurants seems to offer internet, but Five-Guys does not. By the way, a regular drink is $3.59, higher than standard, and water is served in a small .5 oz cup. After a $10.31 burger, I want a water-cup that services the meal. I was not impressed with this particular restaurant.

    Andy Y.

    Some reason, we don't frequent Five Guys as much as the other burger establishments. But sure am glad to revisit this experience as it was delicious! The menu is not extensive, but the options are just enough to have a pleasant dining experience. The made-to-order burgers are tasty with many options for toppings. I opted for mushrooms and jalapenos, which hit the spot! The fries are very generous even for the smallest option. Add a little malt vinegar and it was perfect! This location is very friendly and the service is fast. There were plenty of seats available and parking is shared among the shopping center. Will definitely be back for more! Enjoy!

    These were the pickles that were in the burger.

    Ordered 2 cheese burgers. One only mayo and the other one was only tomato, lettuce, mayo and ketchup. My burger with mayo was fine but they put pickles on my fiancées burger. She very sensitive to sulfite so she absolutely never eats pickles as they make her face puff up and swell. Unfortunately they put pickles in her burger for some reason? Because mine was fine and she took a bite into it and instantly spit it out and went running to the sink to wash her face/mouth. I called the restaurant and the employees didn't care, I could hear the manager in the background speaking in Spanish telling the employee to just hang up on me. Bet he didn't know I spoke Spanish. I asked for his managers name and the employee says "uhh I don't know my managers name" and then says "I think it's Marc?" And then he goes sorry and hangs up... I've never experienced that before at any place so definitely ain't coming back here

    1/8/20. I'm being a real bad boy:)
    John F.

    12/27/22 On 12/21/22 5 Guys was on my mind yesterday. As a matter of fact, it was on my mind for the past week. Yesterday I decided to have some Cheese Hotdogs with grilled onions. The store wasn't very busy, but I did see some tables with left over peanut shells on a table. I spoke to the manager on duty Axel J, or at least that is who was using the register earlier. The prices have indeed gone up, but the food smelled good. Evidently I was pretty hungry. Unfortunately after ordering two cheese hot dogs with grilled onions, I saw the orders came out wrong. Moreover tje food made me sick. I called the same night tree times and two times I got no answer. Between the first and third call some one picked up the phone and did not say a word. This past Friday I spoke to two managers who were not very helpful. I did not wish to eat more food that could possibly make me sick again and the manager would not do a refund. I highly recommend not eating here unless you want to be feel nauseated and shit diarrhea all day long. I am seriously considering letting OSHA know about this.

    Reception area - ordering at right; pickup at left.
    Gilbert G.

    When you're hungry for a burger, Five Guys is really satisfying. Getting a little cheeseburger with lettuce, tomato, onion, and ketchup with a side order of fries will put you in a food coma. This branch was not busy on a Saturday at 2pm when my 16 year old son and I came here for lunch after his baseball game. Since I could not place an online order while driving, we entered the restaurant to place our order and only waited about 10 minutes. There are tables for indoor dining, but most people seem to place takeout orders. The reception area is well-organized with the right side for placing orders and the left side for pickups. I would say that it's important to keep your order simple and straightforward. If you buy a drink, the soda foundation machines give you a tremendous selection of beverages. This location in Merrifield has a large parking lot, but access to the shopping plaza is limited to a single entry point with a traffic light on Gallows Road. During peak times, I would imagine it gets backed up with cars in a long line. If you are heading north on Gallows Rd. (away from Route 50), it's possible to pass through the nearby gas station and exit there to make a right turn. The only downside of Five Guys is that the delicious scent of burgers and fries will occupy your car, which can make you even more hungry as you drive home!

    Cajun fries and Little Hamburger
    Sophia P.

    I love the vibe of this location and the people are always nice and quick. The food is always quality, the Cajun fries are the best!

    Inside dining
    Tom S.

    Excellent service, good food, and friendly staff. This is one of the larger Five Guys.

    Attached photo is my receipt which proves my patronage.

    Burger was a serious amount of food- by default it came with two patties. "Little" fries seemed more than generous amount, super tasty! Milkshake was wonderful. Yeah, it's pricey compared to fast food, but it is what it is.

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    14 days ago

    Delicious burgers, worth the price! Juicy and great fries, too. Every 5 Guys I've been to is good.

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    6 months ago

    Business owner information

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    2 years ago

    The food was amazing. It's really tough to find a consistent five guys nowadays, but theyre definitely doing their thing!

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    5 years ago

    Really good 5 guys. They are quick and efficient but sadly you can't order on the app when it's less than half an hour from closing time.

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    Page 1 of 3

    Ask the Community - Five Guys

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    Blazin Chicken & Gyro is the definition of go big or go home food--and I mean that in the best way…read more Theres so many options from rice platters, wings, burgers to subs. You can definitely find something here that you'll like. My go-to is The Loaded Philly and WOW. It's a Philly cheesesteak with onions and peppers, plus mozzarella sticks, chicken tenders, fries, and a homemade chipotle sauce all stacked together. It's messy, over-the-top, and absolutely delicious. Don't skip the Blazin Sunset drink either--half strawberry, half mango and super refreshing. Perfect balance to the savory food. If you're hungry and want something fun, flavorful, and different from the usual, this is the spot. I'll definitely be back (with extra napkins).

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    Five Guys - burgers - Updated May 2026

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