been trying to come here a few times but i have a really hard time finding parking every time so i just usually go to a different restaurant.. i like their burgers and fries but it is in the expensive side and prepare to wait since it is made to order. read more

Was really not all that busy and all of the workers seem flustered. Waited 30 minutes for one burger and another 10 mins for 2 milkshakes in which I asked 3 times where they are at. Didn't even make the right flavors. Burger didn't have bacon and I ordered the BACON cheeseburger haha save your money and time and go elsewhere people, terrible. read more

I was underwhelmed by the burger here. Perhaps it's because I only got onions and mushrooms on it, but personally I think if a burger is good, you don't need a lot of extra stuff on it. And the well done thing? Not MCOT at all. I like my meat medium rare and seasoned well. This was neither and I was disappointed after hearing people hype it up so much. The 2 stars are for the fries (Cajun) and the soda fountain. I mean, how cool is the soda fountain? I wish I had one at my house. read more

Let me start by saying I got food poisoning here yesterday (12/21), which is the main point of this review. While I typically enjoy Five Guys fast food, unbelievably unhealthy burgers, I can't eat at this location anymore. I came in when they opened at 11am and got a burger and fries. I tipped the loose coins from the change from my order in the inexplicable tip jar and got a very sarcastic "thank you" from the three girls goofing around behind the counter. I remember thanking, "why am I tipping you in the first place, this is a fast food restaurant and you're not waiters", and then thinking "great, now I have to get food from three people who think they are entitled to 20% for cooking food". It's an $8 fast food burger and you don't even bring it to my table or fill my drink... what are you doing for a tip again? Needless to say about three hours after eating the food I got incredibly sick and threw up for several hours. It was my only meal since 6pm the previous night and my only meal up until that point. After several hours of vomiting I felt better, so it clearly wasn't the flu. Considering some kind of police or legal action, but I imagine it's difficult to prove someone intentionally served bad food or undercooked food, or whatever set it off. I'd be very surprised it if wasn't on purpose, though. I will NEVER visit this or any other Five Guys again, and I'm done tipping people who flat out don't deserve tips. read more

The first thing I like about this place: the free, in-the-shell peanuts. Not only does it attract peanut lovers like me, but it keeps all the families with whiny, peanut-allergy-having kids. away. (Just kidding, kiddos: If they were serving dust mites over a bed of pollen plants, I'd run for the desert hills myself.) Do too many cooks spoil the broth? Perhaps. The place is good for a fast food place: the burgers are cooked to order and the fact that their patties are never frozen is likely responsible for their good flavor and chew. The fries were "meh" on my crispy outside/fluffy inside scale. Service was very friendly both times that I've been. Prices are reasonable too, at least for the burgers. A smaller size of fries at half the price would improve the offerings. If there weren't a bevy of good burgers at non-chain, locally-owned burger palaces and joints in the city, the place would probably rate a four (maybe a five in the 'burbs or beyond). Final verdict: Three guys out of five. The other two can hang around and have a beer or two; just don't hover over the grill and fryer guys with your "helpful" suggestions; and don't even think about touching those tongs to press the meat down on the grill (and squeeze out the juices)). If you do, then as the burger Nazi might say, "No snoop(ing) for you!" read more

Hmm..I'm not quite sure what the hype is about for Five Guys. I thought the burgers were only okay, especially for the price. I personally think In-N-Out burgers or Epic burgers taste better. The only thing that I really enjoyed were the Cajun fries since they are different from other burger joints. Expect to pay almost $10 for a burger and fries (no drink). Of course I'd like this place to do well, but I think they should lower their prices for me to frequent this place more often. read more

Performed above expectations. I hadn't been to a Five Guys establishment prior to this, but I'd be hard pressed to imagine people that were more enthusiastic than those running this particular joint. Burger was fresh made and delicious. Legit that all the toppings are included so you're able to step up your burger game without stepping more out of pocket. Value + Delicious = Awesome. read more

Great cheese burger, real fries, quality ingredients and free peanuts! At an affordable price.

People who don't "get" what's so great about this place have just been missing out on great burgers their whole life! I'm from the DMV area where this place originated, so I've been a fan of Five Guys forever. Now I'd weigh 300 lbs if I ate here all the time, but I do appreciate having a great burger joint in my neighborhood. The last time I was here, James, the night manager was fantastic and hooked me up. I mean, I've always had great service with these folks, but he was particularly friendly and welcoming to all of the guests. Oh, and they also have that fancy coke fountain machine where you can mix and match a ton of combinations... pretty cool with that's your thing! LOL. Fun fact: DMV = DC, Maryland, Virginia ;-) read more

This place just opened, I'm harsh on restaurants- tend to only review the places around where I live (South Loop) and won't hold anything back. Feel free to read my other reviews. I work in the loop, live a block from this particular 5guys, have been here a dozen times since it opened and will continue going back. The service is what you'd expect (good), the atmosphere is lively (an unimportant quality for us), and most importantly the food is good and fresh. We cook a lot at home as well, and make an impossible to beat organic (chemical free, genetically unmodified, naturally grown, the way food was created beginning of time - 60 years ago) burger on wheat buns with organic toppings.. but when we're a little tired this is our go-to place. You really can't go wrong with this FiveGuys, best burger place in South Loop and certainly as-good or better than the other franchises available in Chicago. While you can (if you know what you're doing) make a better burger at home, and while not grassfed beef - they do claim to not use ammoniated beef at all, regardless if it's pink slime or not. Please correct me if I have this wrong. Keeping that in mind, I find this place acceptable for a burger made outside of our home. One of very few places I'd approve of to eat beef I didn't verify the source of myself. Just don't order the large fries though, they give you a very generous portion with the regular size- it goes well with the great value this place offers. A tip we got from one of the cashiers, thanks- you didn't lose any business helping us out. We go once a week on average. read more

I have visited about two dozen Five Guys locations in the past few years, and am a big fan. I got a great vibe from the crew working at this location on Saturday night. Stopped in for a burger with my son, food was great as always, but the people behind the counter seemed to be having a great time at work, and all were particularly friendly, smiling, cheerful. I wanted to tip but had no cash, and it's hard to tip when paying with credit; they close you out before you can add a few bucks. (Common problem at Chipotles, Five Guys, etc.) See you again soon. read more

My first time visiting this particular location and I must say, this visit has improved my opinion of this chain! The cashier was informative and provided great recommendations. All of the staff here are very kind AND professional. The restaurant is also very clean and well maintained. My next Five Guys visits will certainly be at this specific location! Special thanks to the wonderful team at 1146 S Wabash read more

Great management, committed workers, and most importantly great food! I have nothing but great experiences at this location!

These people know their business, the staff is fast, nice, the burgers are very good, the prices are fair, the Cajun fries are a pleasant thing to eat after just having boring plane fries from every restaurant. it is a very convenient and tasty place to visit, I would recommend to go and eat any time you are in a mood for burgers. The 4 stars is only because they are missing the wheat bread it will be a nice addition. read more

People focus too much on the burgers from Five Guys that the hot dogs go under-appreciated. Next time you go, get the Cheese Dog, and try it with the jalapenos; you'll be pleasantly surprised (love how they slice the dog in half). Don't really care for the whole bag full of fries, I doubt that anyone actually eats all of them anyways. They are on the pricier side, but at least they make good food. I also realized that there are exactly five guys that work at this location between all the positions, and it may just be me, but there is kind of a lengthy wait time that they could improve on compared to other locations but you can always just order ahead (online.). read more

Slow, workers are just messing around, music super loud. All around not a fan. We waited forever for our number to be called and never heard it, so when we went up to check how much longer it would be, the guy checked the bags and said it was ready, so we were waiting to hear our number that they never said read more

Grease, grease, grease! Ordered a burger and fries for lunch and everything was saturated in grease. It even soaked through the bag! The service was fast and friendly. However, I can't get over the greasy food and how much time it took to clean everything it soaked into. read more

I'll admit this place had some really good food, the cheeseburger and hot dog were both really good, the hot dog is sliced open, which is different, but what won me over was the cajun fries, they were so good, couldnt get enough of them, plus you get all the free peanuts you want in the store, the one downside tho is that I had some major gas afterwards and into the next day, idk if wanna go through that again, but i might endure it cuz theyre so good read more

Eh. I think a lot of people over hype Five Guys. Staff is nice, but I think the food just is okay. Price- Pretty cheap. Quality- The burgers I feel are pretty compact and not that juicy or anything. Quantity- You get a good amount of fries. They fill your bag to the brim with them. Staff- Very nice. Very impressed with the staff. Atmosphere- What you'd expect from Five Guys. Probably only go back if other stuff is closed. I do like to say "Last night my girlfriend stuffed her mouth with 5 guys." read more

The food is always good and the workers are super friendly. Fries are so delicious!!!!! Sometimes it can be a bit of a wait for the food, but I'd say it's worth it. read more

Add a veggie burger! It's not that hard to give everyone options! My business goes elsewhere - Bumper to Burgers, Burger King, even Portillos has a Portabello burger! Get with the times read more

Their food was not worth all the hype for me. I have friends who love their food. I tried their burger and fries. I was not impressed. The burger was huge and it was good but I don't think it's worth the trip or the price. Their fries are separately priced and I regretted getting them. I would rather have mc Donalds fries...then again who can beat mcdonals fries.. still their fries were probably one of the worst I had. :-/ Would I go back? Maybe if I'm really craving burger and it's nearby. read more

I strongly like five guys burgers. I will say I ate from this location and wasn't overly impressed with the burger. I can't exactly pin point what was the miss, but it was not my usual five guys experience. In this area, their are far better burgers that are satisfying, than to waste your calories here. I would not recommend or eat at this location again. read more

This place is OK. Yes, the burger is $5, it's greasy and you get a mountain of fries. I felt it was a lot of hype and not a lot of substance. I guess the market is the college kid that wants a greasy burger for $5.00 - for that ok, they fit the bill. read more

I made it to the South Loop location today, and I am inspired to post because 1) the fries can now be ordered in a smaller size [not unique to South Loop but anyway]; 2) the staff is SO nice and SO friendly. That's really it. I love a good burger, and the fries are great, but with so much competition around for burgers, I wanna recognize when service is exceptional. I felt like I was living a Hunter Hayes song, "I wanna make you feel wanted". They want you in their store and aren't afraid to show it! read more

Five Guys is my burger splurge joint because have you seen how giant their burgers are? I also love that they have so many ingredients that just come with your burger--mushrooms! jalepenos! and they're fresh and not canned!--so you can get it loaded. I'm not even going to talk about the cajun fries because you already know. This location loses a star because my burger had like a single jalepeno slice on it. read more

I thought it was fast, but then it was very slow....and although I was there at 9pm, it wasn't too busy. But the worst part is that my cheese wasn't melted....so what the heck took so long? I really like their cajun fries, they're pretty great, but no size larger then a small is needed, they're pretty generous with them. read more

FINALLY after years of living in the city I tried Five Guys. The hype did not disappoint. My burger was great - juicy, slightly greasy with the perfect ratio of bun to cheese to meat. The other yelpers are right, the fries are plentiful (don't let the small looking cup fool you, they pile them high in the bag). I got the bacon cheeseburger, but would probably go without bacon next time...it didn't add much to the experience. I love that you can order and pay online too! Plus the staff was upbeat and friendly. Definitely a place to stop for a quick bite or if you're craving a burger. The prices is similar to what you'd find at a diner. read more

Standard five guys, free peanuts, great and plentiful cajun/normal fries (no sweet potato fries here), great burgers and pretty good hot dogs. Drinks are self-served from a Coca-cola freestyle machine so you can have that raspberry sprite zero if your heart so desires. Their burgers aren't pretty to look at and should probably be eaten immediately, but what greasy fast food sin't like that? Pretty friendly crew too which is a plus. read more

We went there last night to take out some cheeseburgers and fries. Service was fast and friendly. Food was delicious. Portion sizes were generous. Very convenient to have this option near-by on those evenings when you're too tired after work to be bothered with cooking. read more

This restaurant does not enforce COVID-19 basic requirements, let guests walk around and stand by the food preparation area without a mask on n and when asked to do something about it or enforce choses to ignore. read more

The food self-destructs. Burgers and Bread fall to pieces. Food served in a paper bag as oppose to a plastic container. They serve too many fries with too much grease to serve in a paper bag. There is such a thing as too many fries. Still seeking the perfect burger joint. 5 guys is not it. read more

I wasn't expecting much because many people overhyped Five Guys. But I must confess, I really enjoyed their burgers and fries. I order single patty with lettuce, tomatoes and mustard, and they've always been delicious to me. I still don't understand the hype but their food is very good. Not to mention, the fry cup was always overflowing with fries :d I used to eat there often since my school was really close by. The staff was always friendly too. read more

Great burger. Made to order so expect a wait. Big in size. Fries are great too although arent included with burger. Pricy AF though for fast food. read more

Awesome place. Workers are fantastic and fun. Keep up the good work yall. 1 2 3 NOT IT!!! read more

Love their burgers and fries with Cajun seasoning. I wish that they had a really good milkshake like Chick Filet.

This location is perfect. I've gone here several times, and I'm never disappointed. The staff is nice and the food always comes out in a timely manner. My boyfriend and I always order a cheeseburger, bacon cheeseburger, medium fries, and sometimes an Oreo Shake. Both burgers are always cooked to perfection. Meat is juicy and the cheese melts just right. I personally feel that this location fills up your fries more than usual and I'm not complaining! Only had the Oreo milkshake once, but it was AMAZING. It's not that big though so 4.29 is steep, but the flavor can't be beat. Will continue to be a loyal customer to this location. read more

I first visited the Five Guys 2 years ago at their Orland Park location. This was when the hype was just starting to circulate. I wasn't that impressed and haven't thought of returning until today. So many people love Five Guys, so I thought that I may have missed something my first time around. I ordered a little cheeseburger and little fries which came out to $7.76. I decided to omit the drink since that would have brought the tab to over $10. I was really disappointed. It took a really long time to get my food even though there were only a few people eating. I was able to eat 3 trays of peanuts while I waited for my burger. Given the long wait, I just don't understand why the meat on my burger was cold. How does that even happen? The burger just wasn't good. I felt ripped off. The fries were warm but nothing great. I prefer fast food thin cut fries, however, so maybe I'm just biased. Overall, the highlight of my trip was the peanuts and that's sad. For $7, I would rather get 4 McDoubles and make an 8 patty Super Cheeseburger with large fries, and a drink at McDonalds. I'm giving it 2 stars because of the peanuts. Let me reiterate the burger wasn't bad; it was just bad for the price and for being cold. read more

My mother and I visited this place after eating a donut at Stan's. I know your asking, "Why didn't you go to Stan's AFTER going to Five Guys?" Well, the thing is...we were just supposed to go on the Orange Line and eat leftover Chinese food, but since we had to cross a really busy street, and my mom has never even seen this place before, I was obliged to go and spend my money here. Overall, the experience was positive! The service was prompt and efficient. The food was alright, probably not the "Willy Wonkas of Burgercraft" as the Washington Post would suggest, but it was good. I was surprised to find that they actually cut your hotdog in half and serve it to you on a big bun! I'd probably come back if I saw it because now I'm a hardworking millennial who has a full-time job that provides health insurance and annual pay increases! read more

Phenomenal service. Team has great customer service and takes pride in the product they serve. They work quickly and efficiently and my order was correct and delicious!!! read more