Staffs are friendly. Ordered via their mobile app. We got our order pretty fast. Burger tastes good. There are plenty of tables and seats to seat when you eat. Easy place to shop, park your car, and eat. read more

Five Guys - Burgers Near Me - Brooklyn, New York

Yummmmm!!! Everything was good Nice friess burgers were great milk shake was good too read more

Five Guys - Burgers Near Me - Brooklyn, New York

There is no improving anything when you allow certain element into the store and start issues with customers. I can tell you that I will never be revisiting that store in any given time.. the staff allows this element to walk into the store, steel cups and steal soda from the vending machine and not do or say anything about it read more

I have been going to this location since it opened, its been years. I also thought that the prices were a little high but worth it until yesterday, The amount of French fries I received in a large order so very disappointing. Offhand I would say the amount was cut by 40 percent leading to the first time in my life I ever complained in a place I was eating. Just to point out I am 71 years old and I eat out for dinner about four times a week for the past 45 years and this is my first complaint. Will I return I am not sure, but Five Guys is not what it used to be its a disappointment. read more

The service is horrible. Dude cleaning was slamming the chairs around grunting. Seriously?

Give Guys started out years ago really good, but through the years, especially the last couple, they have gone completely down in the quality of their food. I hadn't gone into one for at least 6 months cause at the time I was disappointed. On Wednesday, 3/11/26 I was shopping close by and decided to try one last time. I will say it is the LAST TIME I buy from there. I ordered a "little burger" with lettuce, tomato and pickle. All I could taste was the bun, lettuce and tomatoes. It reminded me of the old commercial "where's the beef"! The burger was tissue thin, not even a quarter of an ounce of beef. The fries which are usually ok were DEFINITELY left over fries that were repeatedly refried. They were close to black in color from old, constantly reused oil, and actually tasted like rubber!! I've never in my life had fries that tasted like that. That "little" meal cost $15.65. Absolutely ridiculous!! All I say is enter Five Guys at your own risk! As for the ambiance, there is none. The service was ok, all were working at full pace, but they were understaffed so the wait time was long. read more

If I could give less than 1 star I would. The service is absolutely horrendous. 5 people doing nothing and no one taking orders 4 out of the 5 looked me and my wife right in the eye and continued to ignore us. From their attitude, it was clear they didn't like white people. Everyone of those racist should be fired. read more

First time at this location, and probably my last. It was pretty late when I arrived, but most of the tables were taken. Unfortunately, the only open tables were very filthy and had leftover garbage. I ordered a grilled cheese and small Cajun fries-- as I was ordering I noticed the prices went up, once again. It's sorta ridiculous now with the pricing but my issues were more with the cleanliness issue. As I was leaving, I noticed there was a leak by the front door when I felt water fall on my head. This place needs to work on their presentation a little better. read more

Five Guys - Small leak by the front entrance. - Burgers Near Me - Brooklyn, New York

The food handlers were talking over my food. Go there if you want saliva as an extra topping on your burgers.

Terrible service from the cashier, a person with no manners who seems like he doesn't want to work here and speaks with a lot of attitude, the place is extremely dirty by the way read more

Came here awhile ago with hubby to get some dinner after some errands. We didn't remember our previous 5guy experience (upstate ny) and decided to try here. It was busy around dinner time. 1 man at the register and 4 guys in the open kitchen. We were able to watch them prep, cook and assemble our burgers after ordering. They use regular aluminum foil to wrap the burgers-- warning the bag gets greasy especially with fries. If you order fries, it's a small cup that was sitting there (we watched and was worried that it's so cold) but 5guy's tradition is that they also dump 1-2scoops of fries into the bag of food (all over your food) which makes the brown paper bag super greasy. We drove home with our hot greasy food and there was a grease stain on my lap from holding the bag. Overall taste was okay. Maybe because of the timing, but the bacon and sides are sitting there (not very warm). Certain toppings are free which is nice. They have peanuts in bins for you to scoop/snack while you wait for your order which is nice. I asked for extra bag so that I could take some peanuts home and deshell them at my leisure. It was great timing because I needed to buy peanuts to roast and chop for my chicken satay skewers for a family potluck. Got burgers and free peanuts--NICE! Food very greasy and needed plates for fries. Felt like I really need something healthy after this. No burgers for awhile. read more

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Employees were nice enough. Burgers were terrible and way overpriced. Fries were not exceptional.

Food is alright for the price. Other burger chains serve better burgers, but I do like how there are unlimited toppings here at Five Guys. Toppings were good and had a lot to choose from. The portions of the fries were HUGE and a small is enough to feed 2 people. I got the cajun fries, which were saltier than I prefer but still tasted good. The oreo milkshake I got was really good and probably the one thing I'd come back for if I were craving for it. The cashier lady was super friendly and overall seems like she enjoys her job. In my opinion, pricing at Five Guys is a bit too steep for fast food. Probably nice to try it once since I've been curious for a while, but not to eat out at regularly. read more

Five Guys - Burgers Near Me - Brooklyn, New York

So I came on a Monday and the wait was longg. I got 3 burgers and a small Cajun fries. The cashier was taking orders and she was the one cooking. It wasn't until another 4 people that placed their order did some other people from the kitchen come out to cook. I like that you can add unlimited toppings to your burger to make it whatever you want it to be. They have two soda machines in the back corner. I enjoyed my burger but the wait was long and when I opened my takeout bag, more than half the fries were on the bottom of the bag and they put a few fries in a tiny cup. read more

Five Guys - Little Cajun Fries - Burgers Near Me - Brooklyn, New York

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I order a cheese burger from Uber Eats. They got the order completely wrong. The first time they forgot utensils. The secontime there was no bun for my burger. The recipe stated a wrap. Which I didnot order. Again no utensils only hand full of napkin. read more

I ordered a bacon cheese burger with grilled onion mushroom jalapeños and A1 sauce. Instead I got this crap. What the heck is going on! read more

Five Guys - What the heck is this!! What the heck happened at five guys? - Burgers Near Me - Brooklyn, New York

Usually Im a fan of Five Guys just because I like that you can overstuff the burger with toppings. Which is the only reason I get five guys. But in the span of like maybe 2-3 months, first two times were in order and they did not put bacon even though we ordered a bacon cheese burger with everything. Third time was the same order but through uber eats bacon cheese burger with all the toppings and they literally missed everything. If it wasn't for ubereats, I would've wasted another $30 something on two burgers. The employees are literally doing this on purpose at this point. They hate their job and you can see it from the way they treat customers (through the reviews) and how they make the burgers. Just don't come to this five guys. They literally fuck up your order every time. I gave them 3 chances not spending another $30-$40 on some untoasted buns with two patties. read more

Five Guys - I ordered a Bacon Cheeseburger with all the toppings. This is what I got. - Burgers Near Me - Brooklyn, New York

Sometimes, what you need at 10 pm on a weekday is just a big ol' grease burger. And for that, five guys is an excellent option. I know it's a chain, and I know it's not In-N-Out, but I like them. The burgers are made to order so they are always fresh (even at 10 pm right before they close). The toppings are great as well. Personally, I'm a fan of the sloppy burger but I know that not everyone is. I also like how you can get the burger "protein style" with lettuce wrapping. Fries are decent but nothing special. Overall, I think it's a solid place to go when you are in the mood for a burger and want to change it up from the typical chains. But keep in mind, between a burger, some fries, and a drink you are looking at close to $20. Still, worth it once in a while. read more

Five Guys - Some overly seasoned fries. - Burgers Near Me - Brooklyn, New York

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Has to make another stop for their milkshake. This time I got the peanut butter, strawberry and banana flavors. Yummmmm! The lady taking my order was super friendly. The place is clean. I'll return!!!! read more

Five Guys - Their milkshakes are delicious and so refreshing, especially on a hot day. - Burgers Near Me - Brooklyn, New York

The service time is very slow and the employees work very slow. Unfortunately, for that amount of time and the price for a simple burger or cheese burger and fries, taking about 25 minute is honestly ridiculous. And there was no one there. Like me and two others. Really? Idk, I think I pass with Five Guys. They don't even have anything included or family combo during a pandemic, like other fast food restaurants. Oh well. Thanks but I pass. read more

AMAZING FOOD!!! But... the food it's just too expensive... the burgers and hotdogs everything is amazing but I recommend going to the near by Wendy's if ur going cheap... I like saving my money! So mostly when I go to Bath Ave I would recommend going to that Wendy's instead read more

Don't roll your eyes when I say this. My wife and I started doing a clean keto diet a few weeks ago. This has become our go-to spot to order from on the nights that we don't cook. Why? Because they handle the order terrifically. They've got options for a "bowl" or lettuce wrap, which is ideal for avoiding the carbs. And the burgers are consistently well cooked, not greasy. Some nice crisp on the edges of the patties. And getting whatever toppings you want is a nice touch as well. Above all, they're consistent. We get the same delicious food every time, which can't be said of a lot of other places. Also, there was a bit of a snafu with Uber Eats (we placed the order, the driver showed up to get it, but Uber never bothered to send the order ahead of the driver showing up and the order was cancelled.) I was a little heated, because all I knew was that my order was cancelled after waiting for 40 minutes and I called the restaurant. The manager explained what had happened (and that it wasn't their fault) and handled the issue with the utmost professionalism. read more

The only fries I ever crave are the Cajun fries from 5 Guys. By far, they are the best fries in the fast food/fast-casual industry. NO MATTER WHAT SIZE YOU ORDER, THEY THROW IN AN EXTRA SCOOP INTO YOUR PAPER BAG. Only place I know that does this and I am genuinely surprised this has not been copied by competitors. 5 STAR CAJUN FRIES For everything else, 4 stars is a reasonable rating. Most items are overpriced but taste good. The milkshakes are great but it's about $7. Went with the Vanilla and Oreo and it hit the spot. Unlimited toppings for the burgers but a double bacon cheeseburger will bring you over $10. read more

Probably best tasting burgers outside my own kitchen. I wanted to order tonight, but no delivery service for some reason, very disappointed because I've been craving a five guys burger. read more

I had heard so many great things about 5 Guys so I was looking forward to trying it for the first time when this one opened near me. I was highly disappointed. I was shocked when the cashier told me the total of my bill. OMG! Very expensive for the quality of the food. Burger was nothing special. Fries were disgusting. Very greasy. The bag they threw them in was soaked in oil. Store could have been cleaner. I know I am in minority here with my opinion but I will never eat at 5 guys again. read more

Staff attitude is very bad. Very incompetent. Will never shop at this store. The attitude of the staff is arrogant.

Food food was excellent! Staff were helpful professional and kept place very clean. Finally, nice seeing people who take their job seriously especially after Covid. read more

Five Guys - Inside - Burgers Near Me - Brooklyn, New York

The only complaint is that there are too many customers with their face or nose exposed and the staff doesn't say anything. In this neighborhood, sadly, there are way too many people that don't take the pandemic seriously. I can see how it would be hard for the staff to police all the inconsiderate idiots. But some effort would be appreciated. We're there every Sunday after my kid's sports activities. The staff is always more than great, friendly, professional, attentive. Food is always good, relatively quick. They're ready to accommodate requests and make everything convenient. We highly recommend this Five Guys location, but please, if you go, wear your mask right for god's sake! read more

I walked in to the Pickup Here area right at the counter for almost 10 minutes with my family's food getting cold before going up to the cashier (where there was no one in line to help). I told the cashier I'm here to pickup an online order. She asked for the name and then still told me I could wait back in the back again and someone would help. Another five minutes before I had to flag someone down to hand me my order. Five Guys has great food, but I just can't stand that kind of poor customer care. (12/28, 7:30pm) read more

Food is normal Five Guys, employee interest in customers is zero. I mean they complete ignore you when you show up, stood ten minutes waiting for a paid order that was sitting in a bag the whole time, employees kept walking past me, would have taken about ten seconds to ask my name and hand it to me. read more

Wow...what a horrible 5 guys location. I just placed an order for a delivery from here through DD. They forgot all of my burger toppings as well as overcooking all the patties in the two burgers. That's not even the best part... I paid $7 for a milkshake and which they did not include. I'm overall really disappointed. This place usually isn't that great but this time was the last time I support this franchise. read more

Five Guys - The worst burger I've ever had, so dry & burnt tasting on edges....forgot all the toppings...... - Burgers Near Me - Brooklyn, New York

Very disappointed The service and ambiance is horrible . Bad food quality, waste of money, how can you even serve a burger that look like this? read more

Five Guys - Burgers Near Me - Brooklyn, New York

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Awful food quality control. I had to throw away all of the lettuce from two no bun burgers. Waste of money. read more

Five Guys - Lettuce from a no bun burger. - Burgers Near Me - Brooklyn, New York

It was my second trial at a Five Guys, first one was in the city 4 years ago, I remember it being pricey. Still, we had not many options at Caesar's Bay Bazaar so went for it. Ordered 2 cheeseburgers, one plain which was mine and one with the all inclusive toppings + a small fries and a bottle of water was $23 something. Burgers are Shake Shack size. Tastes okay. I had no trouble eating mine but my brother did since the pickles, mushrooms, etc were falling out :) Fries are home-made so it is a plus, peanuts keeps you busy while waiting for your order. Busy location on Sundays, you better check for available seats before ordering. read more

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Being a fan of 5 guys burgers and fries I was super excited to see this location open. It's always good to have another option for a delicious burger. The place is always packed. Parking can be a little tight, especially if someone doesn't know how to park, or someone is driving really fast through the parking lot. I've been inside a couple of times, at least the place is pretty clean. Going through the line is usually quick. But beware, if you pay in cash, you better check your change. I realized one time that the girl shorted me $2 on my change. When I brought it to her attention, she refused to give me what was rightfully mine. Needless to say, I never use cash in here anymore. Good thing I didn't need that money for gas or something.... You can watch your burger getting made. Rarely is there a burger sitting on the grill for very long, leading to a very fresh taste. You can add any or all of the toppings to your burger, or hot dog, and you can even get a grilled cheese (yes, with toppings if you desire.) My favorite part about this place is the cajun fries. I always get the small order because they load up the fries. Besides the cup, more and more fries. Which, is great, if you come when they are busy and the fries are really fresh, and not soggy. This happened to me once, the rest of the times I haven't had any issues with the fries, or any of the food for that matter. This place is relatively standard for a 5 guys, either you like it or you don't. I like it. Like doesn't equal love, there is certainly room for improvement here. read more

Pretty typical food from a five guys, so nothing different to report on that end. For those of you not well versed in five guys burgers; it's a better day food burger and not in a shame shack level. What makes this place wonderful are the unlimited toppings which includes grilled mushrooms, onions, peppers and jalapenos. A regular sized order of fries is rewarded with an overflowing cup that is doubled when they pour in extra fries into the brown bag. But I do think the staff is super friendly and helpful. Now even though the food is pretty standard, I am in love with the online ordering and in person pickup. I made my selections online (a little burger is a single pattie, regular is double). You can schedule pickup and I chose asap (approximately 7min till pickup time). When you get there, go straight to the front counter to let them know you're there and you paid. They'll give you your receipt and shout your name to the back to get your order. You go to the back to pick up your order and you're done! Incredibly awesome when you notice the freakish line for ordering and pickup. :) read more

This isn't one of the better Five Guys but it'll do. The food is prepared much faster than Wendy's to my surprise. The burger is pricey here however you can choose all the toppings you want. The cajun fries are supposed to be the best thing here but mine were soggy. I hope this place improves soon. read more

Five Guys - Made to order - Burgers Near Me - Brooklyn, New York

Not sure why this location has such bad reviews, but I came by a week ago when indoor dining was first opening up, and the staff were so sweet and efficient. I got my food very quickly and it was absolutely delicious. My burger was perfectly cooked and put together, and my fries were crispy on the outside, soft on the inside. Definitely coming back here again soon! read more

This place is expensive and the staff here are not properly trained on how to make a hamburger Put cold cheese on the burger after it was already on the burger and told me it will melt on the burger News flash - does not happen Next :put pickles on burger and did not want pickles -takes them off and looks at me Then too much Salt on the fries I say let this worker go sweep the floor she has no idea on how to cook Also did not want to change her gloves All around Does not belong working here She has no idea what to do Train your employees better or close the doors Notice only 3 stars here on Yelp read more

WORST to FIRST It wasn't till I was already inside that I remembered how bad this Five Guys was. It was the worst! This time I was SHOCKED to see it had completely changed. It's now very clean with professional and friendly staff. The food was cooked perfect and my order was correct the first time. I was also glad I didn't have to wait twenty minutes. I now love this Five Guys and can't wait to come back! Any bad reviews from months ago are most likely true but, now they don't apply. read more