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Five Guys

3.7 (70 reviews)
InexpensiveBurgers, Fast Food, Hot Dogs
Closed • 10:00 am - 10:00 pm

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FIVE GUYS ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for groups
Good for kids

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Peanuts make the wait for freshly made food effortless.
Daniel B.

By the time Five Guys made it up to the Capital Region, it was already a large chain restaurant. But it was after the brand's arrival that this burger seller became much more of a national enterprise. The only reason I mention this is because I've noticed a decline in the deliciousness and quality of its beef. Granted, I'm more sensitive than most. But now I find small hard pieces of cartilage (I hope) in the patties. More importantly, the burgers just don't provide that long lingering beefy flavor on my tongue like they once did. Sigh. Fortunately, I've found the chain's vegetable sandwiches. One of my favorite things about the Five Guys burger has always been its rich delicious bun. And this bizarre concoction of grilled onions, sautéed mushrooms, LTO, sliced jalapeños, mayo and hot sauce is surprisingly good. It's even better since I discovered that they will grill the jalapeños for you too. It's strangely satisfying, especially when combined with the fries. The fries continue to shine. And not only that, they are a ridiculous bargain. A family of four can reasonably share a small order. Assuming you split it evenly, that still comes to 250 calories of french fries per person. I'll occasionally just come in for an afternoon snack and split a small order of fries with the two kids. TL;DR It's quick and delicious. Plus I've even found a way to make it a healthier choice.

Milkshakes now at FG!
Karen K.

Jaguar and me and a lot of big guys mostly enjoyed burgers for lunch at Five Guys this afternoon. OK Steve N.}}} I DID order the cheeseburger (2 patties) - the one with the cheese between the patties, and you were right - very nice: tender but not squidgy, juicy, and greasy. It was a big burger for a little superhero and this time I didn't try to finish it. In a basically veg-free environment I topped mine with fresh tomato, onion, lettuce and mustard with pickles (NO MAYO NO KETCHUP) to get me a serving of more than just meat and bread. The burger didn't fall apart and I loved every bite. Jag was a copycat but went with the grilled onions instead. Slippery and good but she didn't feel "wowed" - a good burger. AH - the best part was the fries!!! Thick - not those wee skinny pointy little shoestrings that you eat 6 at a time so you get a mouthful - these were dark and crispy on the outside and perfectly squishy inside, hot and fresh and not too salty, with lots of little overcooked ones to savor between eating big ones. We ordered a regular and it was ALOT of fries, but we ate them all. Tres yum. I went through about 10 napkins. I don't generally go for paper products going into landfill (FG is all about disposables) and though it may be part of the experience, I would really have liked a paper plate instead of paper bags and napkins and burger foil to eat off of. It was a bit too picknicky for this gal. And guest what!??? They now have MILKSHAKES!!! . I guess they realized the competition was getting fierce out there - everybody else is "crafting" shakes. But when I asked what was in them buddy didn't know. OK next time on the shake. Zena, Goddess of Fire

the counter of a fast food restaurant
Aaron D.

Rarely disappointed. Everything is always fresh. "Not A Freezer In The Place", according to one of their in-store signs. I always order online and pickup at their Guilderland location. The online ordering is very cool. Options aplenty. There are loads of toppings from which to choose, AND you can select 'light', 'normal', or 'heavy-on-the-' for each item on your burger. Once you arrive and tell them you've got a web order, they'll shout it down to the employees that are preparing food, and your order is usually ready within a couple of minutes. I much prefer their method of "get it started so that it's close to done when the customer arrives, but don't COMPLETELY finish preparing it until they get here" vs. other places that opt for the "prepare everything as soon as the online order comes in and then let it sit and get cold and gross" method. Their burgers are delicious, but the shining star of their menu (at least for me) is their fries, particularly their Cajun fries. Fresh potatoes arrive daily from the most exotic regions of Idaho.

My husband's burger with bacon....as I stated at it longingly.

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4 years ago

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30 days ago

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Business owner information

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2 years ago

so good bruh feel like diddy there having a diddy party the milkshakes are so good if u have something bad to say do to diddy party

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7 years ago

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6 years ago

Very good milk shakes very good food.i love the food it's better than McDonald and Burger King.

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3 years ago

wow. this five guys made the absolute best five guys burgers and fries we have ever sampled. terrific!

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11 years ago

Always a great burger and fresh fries! Snack on some peanuts! They have a dial up selection coke machine

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9 years ago

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Ask the Community - Five Guys

Review Highlights - Five Guys

“Took my disabled brother there for his birthday & his favorite food, bacon cheeseburgers.”

$14.27 Cheeseburger

Read more highlights

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This was our first ever Dave's Hot Chicken experience - the service was pretty good for a fast food…read morejoint. Hubby and I both picked the same level of spice but his was much spicier than mine. The consistency issue was too bad. I also thought the chicken could have been crispier. I like the Dave's sauce and I appreciate they gave me extra. The kid who was working there is a true hard worker. He was polite. When he wasn't working the counter, he was cleaning the tables. I recall the restroom being clean so that was an indication of how good of a job the workers are doing. Overall I rate the food 3.5 out of 5 but with the cleanliness, service and friendliness of staff, I think 4 is fair.

Nice place to get your late night hot chicken fix! We tried the combo with two sandwiches and two…read moretenders. Both were a big size. We had one sandwich and one tender each. I would highly recommend the two sandwiches combo next time since the sandwich is a tender that comes with a balanced Cole slaw and a nice bun whereas the tenders only come with regular white slice bread. Spice level extra spicy. The fries were double seasoned and went well with their Dave's creamy sauce. Waitress was nice and patient even though it's late at night since we didn't know what to order first. Soda machine: the tea one had a funky smell so definitely needs to clean it! Gross. Overall loved the place but not sure if my stomach can take it often lol

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First time trying this McDonals since I was really craving a steak egg and cheese biscuit. Used…read morethe app since got a credit for my order the other place messed up. Order was fast and fresh. Not soaking under a heat lamp like the other place. I double checked it and everything was there. This is my future go to McDonald BF site.

I went inside and ordered a "number 7 combo" meal from the counter person. I specified "combo"…read morewhich includes fries and a drink. I also stated this order is for here. The counter person says "for here or to go?" How about listening? I pay - and don't look at the receipt. I never do at these fast food places. My order arrives and I say " where is my drink?" She replies "oh. You wanted a drink "? I say "I ordered a number 7 combo. That includes a drink." She says I didn't order you a drink so you have pay more for that. " I am pretty annoyed but paid her extra for a drink. Then I say "where are my fries. A combo includes fries". She says "I didn't know you wanted a combo. You will have to pay more for fries." I said "forget it" and grabbed my food and left and ate in my car - which was not my original plan but I was now angry. Clearly, this girl had her head in a different place when she took my order. It didn't register that. I said it was for here so she asked me if it was for here or to go. She clearly didn't pay attention to the fact that I ordered a number seven combo. And provided horrible customer service when she realized she never rang me up for a combo to begin with and made me pay extra. These fast food places have a hard time finding employees. I'm aware of that but they need to hire employees who pay attention. If you can't get an order straight when it's such a simple thing as ordering a number seven combo then you shouldn't be at the front register. There have been other screw ups at this particular location and there won't be any more because I'm never going back to this one.

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It was exactly as expected. The fries were great and the tenders were exactly what the kiddos were…read morelooking for. They had kiosks for people or order and pay for their food and you just picked up your stuff. It was efficient and smooth.

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Five Guys - burgers - Updated October 2026

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