I'm not a huge burger eater, but I may have just found my new favorite burger place: Herbie's. Menu is very simple - just a good smashburger with good fries and good shakes. I love that this place has gluten-free buns that aren't sad mops. AND that they have vegan shake options that use a mix of oat milk and tahini. Best part was meeting Nick, the man behind the scenes. He was very friendly towards our party, explained the lore behind Herbie's, and his plans to expand to NYC! Dare I say it... I would take Herbie's over In-n-Out any time. read more

I add the maple jam to my double. Get a shake. Fries are fine. I could eat 2 and maybe I will from now on. The glowing yellow decor is nostalgic. Service is always pretty quick for one person the grill. I this Herbies. Its a great place to stop when im driving through the area read more

My husband and I lived in Guilderland for 3 years and always passed Herbie's saying we wanted to try it. Well, after moving to Troy we finally decided to give this location a shot since we were in town! So glad we did. The food was amazing!!!! I'm a big fan of burgers in general, but I'm not exaggerating when I say the Herbie was one of the best burgers I've had in a long time! The loaded fries were a game changer, and I highly recommend a chocolate shake to match. Prices weren't bad at all, especially with fast, friendly service and an amazing atmosphere. The bright colors felt nostalgic and fresh and we enjoyed the free arcade games on the way out. Definitely will be returning, or will stop by the Troy location next to compare! read more

Herbie's Burgers - Chocolate Shake - Burgers Near Me - Albany, New York

I discovered this burger chain last year on a drive back from a ski trip and it's honestly become a staple for every trip. The burgers are grass fed beef and come with so many toppings and sauce but I prefer just cheese, lettuce, tomato, and pickles. Service was quick as we were the only ones there and our order was made fresh. I also recommend their strawberry milkshake as it doesn't have all the food coloring most places use. read more

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Recently visited over the weekend and had a fantastic meal that I thought was reasonably priced and beats some of the hamburger chains (those other GUYS). Out of the four burgers, half got their Nerdy Sauce (I think that was what it was called) and half got it with no condiments. In my opinion, it is better without so you can get the full flavor of the burger. They were all excellent smash burgers. It was perfectly done just maybe could use a tad bit more seasoning. The patties are very thin so you almost have to get a double. I think it misrepresents the burger and they do themselves a disservice by even offering a single since it seems like two singles is really a full burgers worth of meat. If I had one complaint it would be that ordering in you just get a bag but then the other GUYS do that too so I suppose it isn't a big deal. I did also get a Banana milk shake when there and it was excellent as well. Hats off to the guys working there who were super friendly and helpful. read more

The food tasted good. We ordered 2 burgers, 2 fries, and a milkshake. The total came out to be $40, which I thought was a little pricey for how much food it was. The burger was very good, the fries were decent, you can skip the milkshake. There's plenty of seating in the restaurant. Heads up the parking situation is awful. read more

Herbie's Burgers - Burgers Near Me - Albany, New York

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This is a small burger joint with some delicious smash burgers and the best french fries I've had in a long time. Herpes is my easy alternative. I'm craving a burger and fries and I don't want to go to a fast food location. I never go to eat and I only ever do takeout and bring it home for myself, but it is reliable. read more

I have never eaten at Herbie's Burgers but I have passed it many times. I decided to stop by this afternoon for a milkshake. I walked in and it wasn't crowded at all one guy was on the grill and the other guy was cleaning and making milkshakes. I stood at the counter for at least 5-10 minutes. The counter person never even looked up to acknowledge my presence. He continued cleaning and walking around. Then another customer walked in and the new customer was greeted and he took her order. At that point I walked out without ordering anything. They may have the best burgers and shakes but I will not go again! Poor customer service! Or should I say, no customer service!!! Disappointed! read more

Two chill homies holding it down with fast, friendly service. Fantastic burger which tastes fresh. The pickles are snappy. The fries give me nostalgia. The restaurant area layout and decor makes me wanna host a party there. Great stuff, will be back. read more

I ate dinner at this place tonight and was disappointed that my strawberry milk shank wasn't the same as it use to be it wasn't as thick and the syrup didn't have strawberries in it like it use to be, and the French fries had way too much salt on them. read more

Ordered food right when I walked in. Didn't notice until after I ordered just how disgustingly filthy the place was. The floor was filthy. The bathroom was filthy. Every table was dirty and there wasn't anyone there eating. Took a look in the kitchen and I was so grossed out that I just left. Didn't even bother to ask for a refund. Whoever owns this place should be embarrassed... read more

Great food! Great service! Kind people, Doing it right. Love the vegan options! especially the loaded fries and SHAKES! Both burgers are amazing! read more

Recently went to the Herbie's on Western ave. It smelled of marijuana. They had their back door open and some of the staff were in and out through the door. When I complained of the smell and identified it as marijuana a couple of the staff smiled like it was funny. There were children present. Last time I will ever go there. It used to be a nice place to go to. Not anymore. read more

I've been a devoted regular for years, visiting every Herbie's location at least 20 times each, and the food has always been outstanding. Last night's burgers were as good as ever. But the service was so disrespectful that it ruined everything. The server, Angel, treated me with outright contempt. When I asked to simply add extra patties to my order (a Herb Father, Nerdy Bird, and two loaded fries), he flat-out refused, insisting I buy them as separate full burgers instead, even though it was a simple modification. His tone was smug and dismissive, like he knew the company would back him up no matter what. To make it worse, with 30 minutes left in dinner service and the dining room half empty, they still wouldn't let me eat inside. This wasn't just poor service; it felt deliberate and entitled, as if they couldn't be bothered with a loyal customer. I've never experienced anything like this at Herbie's before, but because of this attitude and the apparent company policy that enables it, I won't be back unless I'm assured you don't have these guys in any position where they interact with customers You're losing longtime customers over preventable arrogance! read more

Loved the burger, fries, and chocolate shake. Friendly service, everything was fresh and delicious.

This place is so dirty! Does anyone clean it? Sticky floors, smells, dirt visible everywhere!

The banana milkshake is a must have, every time I order! Their loaded fries taste delicious but I do wish they let the fries drain a bit more, since they tend to come out soggy. The burgers are also great read more

Good burgers! I'm so glad they opened a location less than a mile from Crossgates Mall in Guilderland (Westmere), located in a former Stewart's Shop and former Inferno Pizza on Western Ave at Gipp Rd. Their menu offers single and double cheeseburgers using local grass fed beef patties and also vegan patties (contains gluten) too. They also serve fries, shakes (vegan available), and Coke fountain drinks. Their vegan shakes have tahini oat milk. I stopped by the Herbie's Burgers in Guilderland for a single cheeseburger, $6.43 with tax. Their food is cooked to order. The single cheeseburger had a thin grilled crisp beef patty with lettuce, tomato, pickles, melted American cheese and nerdy sauce on a soft potato bun. The burger itself was tasty and just enough to eat between lunch and dinner. read more

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Best vegan burger joint I've tried, but I've only tried a few. This was an easy toe in the water because you can get vegan cheese on a beef patty or dairy cheese on a vegan patty. They have vegan and conventional versions of everything on their menu - burgers, cheese, bacon, milkshakes. A real 'have it your way' kind of place. read more

I decided to wait until I'd been here a few times before writing a review. I went very shortly after they opened, and they didn't get the order quite right. I decided to give them the benefit of the doubt and see if they'd improve over time. They did. The inside is bright with enough seats to accommodate everyone whether they are choosing to eat in or wait for their take-out meal to be ready. Not interested in waiting? Order online in advance. The burgers here are always well done, and the toppings were fresh. I really enjoy their shakes. This Herbie's also opens early and has egg sandwiches available for breakfast. The one thing I don't like is parking. It's limited, and several spaces along Gipp Rd. aren't long. Unfortunately, the occasional large pick-up truck will park in one of these spaces, making it difficult to see past it or drive by it safely if you are heading towards Western Avenue along Gipp Rd. So exercise some caution there. read more

I've been to the Herbie's on Lark Street before, but this is the first time that I've been to this location. Having said that, I think this location is better than the original location. To amplify, I ordered a double cheeseburger, loaded fries, and a chocolate shake. Firstly, the double cheeseburger was very good. The beef was tender, juicy, and had excellent flavor. Unlike the location on Lark street, the burgers here were actually thick and not paper thin. Furthermore, the potato bun was tasty and light. Also, the nerdy sauce was delicious. The sauce was sweet and went great with the burger. Simply put, it was a really solid burger. Next, I tried the loaded fries and they were respectable. These fries are topped with cheese, nerdy sauce, and fried onions. They are almost identical to In-N-Out's animal style fries. Anyways, the fries were salted well and had good flavor. In addition, the toppings really elevated the flavor of the fries. My only problem is that the fries were a bit soggy from the toppings. Lastly, the chocolate shake was enjoyable. To explain, the shake was creamy, thin, and had just the right amount of chocolate. It tasted very similar to a Five Guys shake. In drawing things to a close, this Herbie's location has pretty good burgers, fries, and shakes. read more

Herbie's Burgers - Fully Loaded Fries - Burgers Near Me - Albany, New York

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Herbie's burgers in Guilderland is serving up some delicious burgers and fries in both a traditional or vegan way. Not sure why people are complaining about the limited menu, it has been a huge success on the West coast for the coveted In-N-Out. The menu is pretty straightforward but I'm thinking there might be an In-N-Out thing going on here with some secret menu items or combinations served up if you're in the know but I haven't tried. If it's anything like the Lark Street location in Albany they probably have a decent amount of take out and delivery orders. The server was super helpful and allowed me to order a half vanilla and half chocolate shake. This location has plenty of tables in the dining area and seating outside. We ordered 1 vegan fully loaded double, 1 vegan single, a large fry to share and the shake. It was plenty of food for the both of us served hot and delicious. I'm excited to hear about their next location coming soon to Troy. read more

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Such a fantastic and delicious burger. Had a double with cheese, perfect! Fun location. Excellent French fries. Easy, fun hit the spot eats.

This place is okay, was the food so bad it's a 2 star. Not completely. BUT..... it's a place that basically does only two food things; burgers and fries. Let's start with the okay. The burger was okay, if I'm hungry/craving a burger and there's absolutely nowhere else to go. I'd probably go to a deli. But if I needed to stop here and get a burger it would be fine. There's nothing wrong with the burger at all, it's just not memorable at all and there's a lot of places to get really good burgers. Now the less than okay. The loaded fries. I see "smothered in cheese" and I was excited to order these. I get the fries and it's basically a kraft singles slice dropped on top of the fries, slightly melted but not really. At least it wasn't cold. Sautéed onions can look weird, it's just how it is. These looked worse then that, kind of nasty looking. The Kraft single slice probably didn't help. The picture I think tells the whole story. For a place that really only does two things, the burgers were fine but the fries are a complete embarrassment. It's also easy to compare this place to a burger place.... Like 5 guys. Maybe Herbies uses higher quality meat.... hard to believe they really do after trying to eat fries with a Kraft single cheese laid on top. Doesn't really match up. 5 guys is better in almost every possible way. read more

Herbie's Burgers - Loaded fries "smothered in cheese"....... - Burgers Near Me - Albany, New York

Gotta be the best banana shake in New York State, hands-down. Burgers were pretty good all in all I'd highly recommend it.

Best burger I have had in a very long time. Fries were good but the burger was great The staff was friendly Great place to go and enjoy Thanks read more

Actually, Herbies burgers has a decent burger. I ordered the double cheeseburger, with small French fries. The french fries were thin, but OK. Anybody knows that french fries when they cool or not as good as when they are hot and I think they made these pre-my pick up. The burger was more tasteful than burgers that I've had around the area with lettuce, tomatoes, and pickle and I guess they call it their nerd sauce. I'll be sure to return to sample the other food selections. read more

Today was my first time going to this establishment and I highly recommend it. I ordered the small fries and vegan burger. The burger was actually one of the best vegan burgers I've had in a really long time. It was super flavorful and filling. The fries were also really good nice and crispy.Food is fresh and staff were super nice . Before, I left I had the strawberry banana shake(vegan) that was also so good and I actually enjoyed it with the oat milk. Prices were really good as well. My husband had the loaded fries which he mentioned they were really good. read more

Herbie's Burgers - Vegan burger - Burgers Near Me - Albany, New York

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Service was great! I didn't like the food. I got a burger and the bun was just normal potato bun I was like whattt? But, ambiance and vibes were amazing! Maybe just not my thing? Didn't like the nerdy sauce either or fries. I heard great things about it and was disappointed. read more

Excited to support a new local burger joint, but... Second I walked in the place was dirty, the staff was unorganized and my soft drink cup looked like it had been used to prop a door open before they handed to me. Service was slow and of course now I'm home and they forgot to put my fries in my bag. They sell three items and can't manage to remember to put one of them in my order. Very disappointed. read more

Two tasty double cheeseburgers, one large size fries and two chocolate shakes, but $41.00... too expensive! I could have gone to Five Guys and got the same thing for a lot less. I went at 11:30 am so I was early and beat the lunch crowd. read more

Workers were so sweet and helpful. Wonderful food- got burgers, fries, and a shake. The games are fun and free, and the interior is cute!

Great customer service but a less than average burger, and at close yo $10.00 I was definitely disappointed

Absolute fire!!! So good we stopped here for a quick bite after a work event and it was amazing

Solid spot for burgers and fries especially if you get a late night craving. The burgers are always a hit but the fries can be a miss sometimes depending on the time of day you come in. This particular location has a Street Fighter and Pac Man machine that are free to use which is cool. The milkshakes are solid, comparable to what you get at Five Guys. Take note this location is cold during the winter, very drafty for some reason. read more

Finally stopped by today. To sum it up......meh? It was ok, tasty enough with the sauce. But the meat portion is pitiful. I got the double cheeseburger and it was equal Five Guys single burger. Fries were good. Very small menu. I was the only person there at 12:30 pm on a Wednesday so it should of been packed with lunch time workers. I was the only person there. read more

The burgers are great, I get the double with a single, fries and a shake! Love the giant straws. The staff are friendly and there is always a place to sit. read more

The burgers and fries are great. Similar to fast food type burger but way better. Tastes fresh. Recently tried and so glad we did. Have gone twice in 2 weeks. read more

Delicious BLT burgers and large servings of home cut fries! Would definitely try the cheeseburgers next time.

First time at Herbie's Burgers (1827 Western Ave). They have vegan burgers and shakes!!! I got the single vegan cheeseburger. Wow! Tasty, some bites were a tiny bit spicy (for me), solid, not mushy, really well-done, Herbie's. Very reasonable priced, too. Next time I'll try the (oat) milk shake. Great service,as well. And they have free PacMan! read more