I live 30 minutes away and will leave my home to get their food - its that good. Cheese curds, sweet potato fries and ANY of their sandwiches is a "treat yourself" in itself. The counter staff are friendly & the ambiance leans towards the younger crowd... but don't let me decide - go see for yourself!!! read more

I had an excellent Philly cheesesteak from pepper jacks. I opted for the large size for an extra three dollars. It was loaded with flavorful steak and was very juicy. The American cheese accented it nicely. It was on a soft tasty hero roll. I ordered the steak and cheese Philly which was packed with double steak. It's how the sandwich comes without having to order additional meat on it. Next time I'll try another option like bacon and mushrooms or something. Finally a place I can go to consistently for a great steak sub. read more

Pepper Jack's - Steak & cheese Philly comes with double meat without having to order additional meat, great flavor! Got the large for $3 more. - Cheesesteaks Near Me - Albany, New York

I had the Blue Garden Salad with the addition of chicken. It was perfect! When asked, the counter server recommended this and so happy I asked. Very comfortable relaxed seating with what seemed to be quite a few regulars. I would definitely return if in the area again. BTW-onion rings were also delicious. read more

Good for a drunk college student after a long night of whatever they do and now looking for anything to soak it all up ... least would they care about flavor. However walk in there with a lil more cash than you anticipate coz it's going to cost you a lot more than a great slice of pizza. We had a chicken philly, veggie burrito and jalapeño poppers ... all very disappointing. Quality had definitely dropped over time... which probably is why I would not return again. read more

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Small portions, high prices, terrible presentation and rude service seem to be the business model here. Tables were dirty, so we decided to place a to-go order instead because eating in my car would be more sanitary. Foil wrapped subs were sloppy and mushy. The paper foil wrapping was disintegrating from the moisture and was difficult to remove from sandwiches without losing most of cheese topping. If you like wet sandwich bread then this is the place for you. It is astonishing how small the sides were and ​the "philly" sandwiches were super short considering the eelevated pricing. This place wouldnt last a week in Philadephia, almost a crime they label these sandwiches as such. Do not ask for plastic cutlery and napkins to be included with your order unless you want to catch a mean look from a disgruntled employee or maybe that was the angry owner? I will not be returning. read more

Excellent food, prepared fresh and ready quickly when I have a short lunch break. Easy to get to and off street parking behind if North Allen is full. read more

The best Harvest Chicken Salad ever! Large portion enough for lunch and some for later. Fresh and delish. Only @ $12. Ordered online, pickup, no waiting. read more

Pepper Jack's - Harvest chicken salad with bacon, walnuts, croutons, onions and raisins. - Cheesesteaks Near Me - Albany, New York

My buddies and I went there yesterday We all ordered different items..I ordered the classic philly with onions and cheddar..it was absolutely AWFUL..THE ROLL WAS COLD AND STALE AND CUT ALL THE WAY THREW. The meat ,at least I think it was meat was completely over cooked and tasteless..and there were no onions at all...I also ordered a small house side salad witch was just ok...all at the tune of almost 20 bux...we are done with that place...plus the back of the place smelled like pot...maybe if the help wasn't stoned the could cook a little better..Naaa....this place sux. One star just so I can post this read more

Their food is amazing and the staff is so sweet. Not super loud and the place is always clean and well maintained.

The best cheesesteak I have had in years. I've been searching the capital region for a decent sub and I've found it! Do not trust the negative reviews, they're very wrong. Excellent customer service as well! read more

Pepper Jacks is consistent. I was first introduced to the food years and years ago at a housewarming party and fell in love. I can't eat it too often because it's pretty rich but man is it tasty. My most recent experience was the avocado fries and they were tasty. They had a little kick in the breading and that made them even better. I've never had a bad meal there and cannot imagine I ever would. read more

Pepper Jack's - Fried avocados - Cheesesteaks Near Me - Albany, New York

In the years I've been in Albany, I've never heard of this place! We had a late night snack and tried Pepper Jack for to go options. I don't think this review is going to be all representative since I've only ordered one thing at one time point, but hopefully further visits will add to this review! Chicken burrito: This is had rice and cheese and chicken in it. I asked for no beans. It was a decent burrito, but I felt like there wasn't much flavor and pow from the cheese. I was expecting some melted cheese to blend the flavors of the chicken and rice, but it was lukewarm and kind of hardened. The chicken was decent, but it was incredibly flavorful or seasoned. The portion was very generous, though, and I definitely felt like I had a food baby afterwards!! There are definitely a lot more things on the menu that I want to try before I make a more decisive opinion! Looking to more feasts here. read more

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bad customer service, boss is really disrespectful,employees were great,boss kicked out children for trying to grab drinks, and also yelled at a potential customer read more

I really like Pepper Jack's, which is located at the corner of Western Ave and Quail St in the heart of the "student ghetto." Pepper Jack's offers Philly Cheesesteaks, burgers (with fries & pickle), burritos, sandwiches, wraps, paninis, fried appetizers, boneless wings, soups, salads, desserts, coffee, bottled cooler drinks, and self serve Pepsi fountain drinks. The prices are reasonable with most items $4.99-$7.89 plus tax (in 2008). See the menu at http://www.pepperjacksalbany.com The burritos are very good, as well as the wraps and cheesesteaks. My favorite wraps are the Chicken Salad Wrap and the Buffalo Chicken Wrap, which are large, very tasty and filling. It's order at the counter and the food is made to order, so it can take while for the food to be ready. HOURS: Mon-Sat: 9AM-12AM; Sun: 9AM-10PM Free Delivery ($10 Min/$15 Min Uptown): 11AM-11PM read more

At Pepper jacks again for The Philly and curly fries. The food seems to never disappoint and always hits the spot. The menu has a good selection of options to choose from, and prices are reasonable. Locally owned and operated with a frequent diners program. read more

It was pretty good. Our first time ordering from them. I just wish the food was a bit warmer when we picked it up. I would still go back.

The food here is amazing! I traveled 500 miles back home to the Albany area for the first time in years and I had to stop here for a Chicken Burrito. The location is easy to get to and very centrally located. The staff was great with my wife's food allergies (celiac) and they set her mind at ease. My daughter and sister joined us and in total we had a bowl, wrap, burger, fries and some other stuff. All were perfect. Their menu has quite a lot of items, a little for everybody. Thanks again! read more

Pepper Jacks has been a long time Albany staple. Best Phillies in the area. The Smokey turkey club is so good, the burritos are burritoey . Everything always comes out hot and fresh. The staff is great and very friendly. Must try! read more

I ordered food for 430 pick up as I was sitting there waiting for my order i watched a employee bring out a bag of food and placed it on the counter behind the register , I waited for a few minutes the girl behind the counter at the register was doing her makeup! , her hair! hiding behind the potato chips , the person who came in after me got his order handed to him by a gentlemen , while the bag is still sitting on the counter behind the register (Mind you the girl walked past the order more than once never once looked at the slip ) So I walked up to the counter leaned forward and my name was on the receipt I said " that's my order " she looked at the bag and handed to me Poor customer service and unprofessional to glam yourself up at the register I believe they have a bathroom for this I will give it 1 start for the Philly cheesesteak read more

My office convinced me to order this today (11/21/23) because its "sooo good". $13 dollars for a cold "grilled" woody chicken burrito with mushy rice and beans. No drink,no chips. read more

Sometimes the secret to enjoying a restaurant with a large menu is going with someone who loves the place and knows all of its strengths and weaknesses. I had been to Pepper Jack's in the past for an egg and cheese sandwich and left entirely unimpressed. The bar for egg and cheese on a hard roll in this region is higher than one might expect, and without toasting or grilling the roll, this one failed to make the grade. But this latest visit I went with my friend who was able to guide me through the menu. Her highest recommendation was for the Buffalo chicken wrap. And while I love virtually everything "Buffalo chicken", I just can't get behind wraps. I can't. So that's when our little dance began. Me: "What about the Buffalo chicken cheesesteak?" Her: "Nope. It's a different kind of chicken." Her: "The Buffalo chicken salad is pretty good." Me: "I'm not in the mood for a salad, how about the burgers" Her: "The burger's aren't that special, but the cheesesteaks are great." Me: "I can't do cheese sauce." Her: "My dad always gets the Deluxe Philly." Me: "Done." Really, what I probably wanted most of all was a Buffalo chicken quesadilla if they used the crispy chicken strips instead of the grilled chicken, but I wanted to taste their food and judge it on its own merits without any substitutions. The Deluxe Philly is a winning combinations of chopped steak, onions, mushrooms, bacon and swiss cheese. How can you lose? The answer is you can't. It's one tasty sandwich. But is it a great cheesesteak? Can it even live up to the claim on the menu that it's an authentic Philly cheesesteak? I'm going to say no on both counts. This is four years of living in Philadelphia during my cheesesteak heavy college years talking. Mostly, the problem is in the bun. But I'm not here to pick nits. The sandwich is good. And I'm glad to know something decent to order should I ever end up back here. Although next time I may just try my hand at a special order to get the quesadilla of my dreams. Oh, and if you do get fries, get the cajun fries. Not because they are so great, but they are decidedly better than the rather bland standard issue fries. Also, it helps to go early, because at lunch time this place is hopping. I don't really know why. Maybe because it has something for everyone? That will remain a mystery for now. read more

Very broad menu selection but tried out the cheesecake thanks to Yelp suggestions. I was not disappointed! Simple (steak, melted cheese sauce, onion) on a warm, soft roll. Highly recommended. Order at the counter and your food is brought to you. Only street parking is available but it's free at all hours. read more

Pepper Jack's - Cheesesteak - Cheesesteaks Near Me - Albany, New York

I was so excited looking over the menu and found a falafel wrap! there was a group of six and we all ordered. Everybody else went for the Philly steak sandwiches. with the sides, Bill came out to $99.96. Picked up the food, got home. Tried to take one bite of the falafel wrap and the chick peas balls were as hard as a rock!!! they must've fried them. and forgot about them while they were preparing the other sandwiches! whoever the preparer was, knew this was inedible but still package them, charged me and sent them anyway!!!!!!!!! you have definitely lost a customer and if by chance your restaurant comes up as a possible place to eat in the future, I will make sure They Hear About this Event! read more

We order from here almost once a week from work. They are probably the only place that is always consistent and punctual. I think everything I have tried has been outstanding. From the Chicken Fajita Wrap to the BBQ bacon philly. read more

Pepper Jack's - Cheesesteaks Near Me - Albany, New York

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Wow! Very disappointing. Haven't stopped here in a while. Ordered Philly Cheese Supreme. No real flavor. You can't taste the onions or peppers. It was a soggy flavorless mess. Reuben was good. Generic, but alright. read more

Pepper Jack's - Cheesesteaks Near Me - Albany, New York

Its been a go to place for me for about 3 years. I have had some amazing veggie burgers here. But I have also had fair share of bad meals. We regularly order here from our work place. But I was dissapointed with their food from last 3 times. Today I ordered falafel wrap from here. Falafel in the wrap was so undercooked that I couldn't even eat any piece of it. Threw the whole thing. Day by day I see decline in their food quality. read more

Pepper Jack's - Undercooked falafel - Cheesesteaks Near Me - Albany, New York

A buddy of mine just told me he was moving to Albany and I found myself going down memory lane thinking about restaurants I used to frequent when I was at SUNY. Sadly, many of them were closed, but I was happy to see PJacks still around. I also surprised to see some of the negative reviews. I won't lie, I haven't been here in years, but the menu looks the same. Regardless, I really enjoyed Pepperjack's for a meal - anything from a wrap, to a cheesesteak to a salad and I even used to come to Pjacks in the evening, order food, do some homework and kick it for awhile. The staff would always let me stay as they began closing/cleaning up so, I could keep working and I'd often stick around long enough to order 2 meals - which were always delicious. This is a neighborhood staple far as I'm concerned (and any of my alumni buddies would without question agree) so, if you're nearby or especially, a SUNY student this is a place you can feel good spending your money at. read more

$22 for two six inch sandwiches and one small fountain drink is way to expensive. If you need this much to stay in business perhaps it's time to consider sonething different. The food was good but we won't be back until it's more reasonably priced. Do you have any specials that include a bag of chips and a drink for around 13$? read more

As a SUNY Albany food loving student, there's nothing that comes close to Pepper Jack's 2x Meat Philly Cheese Steak. There service is always on point, and the delivery is on time. read more

What I ordered: Turkey club wrap (minus the pickles). Nothing special about it all. It was just okay. Good service, okay food, good price. read more

This was a pit stop on my home to NYC with a group of friends. It's a pretty decent place, especially in a college town. It was raining and they were cranking up the A/C when we stumbled in. It was 4PM, so I didn't expect many people there, which there weren't. The ladies at the cashier were super nice and come out with our orders when we sat down. The food was good. It was awhile ago, so I don't quite remember the taste. I got the aztec chicken salad. I was intrigued by BBQ sauce on a salad. It was delicious. There wasn't a lot of BBQ which is good cause it would be too overpowering. There was a lot of cheese to everything else ratio. I kind of wished for more lettuce. I think this is a great option for lunch and people on a budget. If I lived near here, this would be my go-to place. Aside: I think there's a back entrance this place and maybe a parking lot that I did not know of. read more

Pepper Jack's - Aztec chicken salad - Cheesesteaks Near Me - Albany, New York

Once upon a time pepper jack's was a beloved place in my heart. They had burgers, wings and everything else your heart could imagine. We called to place an order this month and were told that they no longer sell burgers...or wings. We were so disappointed and let me tell you those boneless wings are not worth your time nor your energy. read more

Pepper Jack's - Smoked Smokin Turkey Club and Curly Fries - Cheesesteaks Near Me - Albany, New York

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As other reviewers have stated, Pepper Jacks has something to offer to everyone. Obviously when you have such a large menu, it's hard to really make everything outstanding, but I've always enjoyed what I've ordered. Most recently I ordered the Bacon and Ranch chicken sandwich, which was rather tasty, but extremely messy. I had to pretty much inhale it and not put it down so that it didn't fall apart. The chicken was juicy, and flavorful though. My sandwich came with an order of their seasoned chips, but I later decided I wanted to try the cajun fries as well, both of which were decent, nothing overly impressive about them. Service was fast and extremely friendly, and I had a filling lunch for about $10, so not too shabby. I'll definitely be back in the future to sample some of their other offerings during a quick lunch during the workday. read more

I had been dying to try this restaurant and what a disappointment. I ordered a muenster burger sub. Laughable, they put one burger, cut in half on a sub roll, so basically I got bread with burger essence and paid over $10.00. Just change the name from overstuffed subs to 1/2 meat subs. BIG DISAPPOINTMENT! Will not return to the Laurel locale. read more

Every time I order from Pepper Jack's, it never disappoints!! I love the selection in food they have to offer and my delivery is smooth no issues!!!! read more

Had the turkey burger and fries Togo. VERY good and filling! Fast service for takeout. Price for the meal was a tad much but meal was still filling. Would go here again! read more

Pepper Jack's - Cheesesteaks Near Me - Albany, New York

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We freaking love this place. Good food, relaxed atmosphere and friendly staff. My 8 year old thinks it's the coolest place in Albany. The Big Bang burrito is awesome and the burger was cooked to perfection. Parking is a bit gross, they don't have a private lot so you park on street. Other than that- it's great. read more

Get the Cajun fries. Nom them. Savor them. I've loved Pepper Jack's since I went to grad school on the downtown SUNY campus, and I went there regularly even when I wasn't attending classes down the street. I liked the more urban feel of the old location: now it's between a closed jewelry store and a funeral home. The new place is so much more spacious and actually has parking. A revelation! My favorite item, a grilled cheese with pepper jack cheese, is on the menu no more: every time I order a grilled cheese, it comes with American cheese-like substance. But that's okay, because I have a new favorite item. And still, I come back. Because the food is solid and consistently tasty. Even with American cheese. read more

Best cheese steak ever. hands down. try it here. No other place has it like Pepper Jack's in upstate NY. you will not be disappointed. The only thing I wish is that they delivered to me!! They also have a nice outside porch to sit in the summer. bonus! I usually get the original philly with mayo and extra cheese. My boyfriend gets the plain cheese steak with mayo and he loves it!! Their menu is huge, with a lot of other ridiculously tasty looking things, but I can't help myself, I pretty much only go for the steak and cheese :) read more

If you don't know where to get a delicious Philly-style cheesesteak or other great sandwich in Albany, you don't know (Pepper) Jack('s). I first visited Pepper Jack's at its location on Western and Quail, but they've brought all of their delicious sandwiches, plus a larger eating area to their location on North Allen. As you walk in, there is a 25 foot long wall listing a variety of their sandwiches, but apparently the wall is not long enough for everything that can put between two pieces of bread (or roll) because there are a couple of categories available only by looking at the paper menus near the counter. In one recent visit, I got the deluxe Philly, which complements the thin-sliced sirloin with bacon, onions, mushrooms, and Swiss cheese. When the sandwich arrived, I thought it looked a bit small, until I picked it up and began to eat it, at which point I was pleasantly surprised with the abundance of meat and toppings. J, my partner in crime, life, and sandwiches, got the Double A panini, a Cuban-style sandwich with pretty good pulled pork, ham, swiss, and pickle chips. It's a really great combination of flavors and textures and I recommend it highly. I ordered it for myself for delivery and was quite happy with it, except that, unlike the time we ordered it for eat-in, it did not come with their delicious kettle chips. The chips are quite good, so if you're able to stick around and eat, be sure to do so. For a couple dollars more, you can also add a side like fries or salad and a drink to your sandwich. Also, they offer a number of salads and burrito bowls, so if you're not feeling up to having a meal endorsed by Thomas Hallowell, the Earl of Sandwich, fret not. Finally, it's worth pointing out that in addition to the bottled drinks behind the registers, they also have a soda fountain right around the corner, in case you're eating in and would like to get your fill of fizzy sugar water. read more