Everytime me or family goes to Macy's they nearly always able to find what they are looking…read more Customer service is always helpful and available.

I went into Macy's today to pick up an order I made a week ago. Walked up to the front desk and…read moresaid I was here to pick up an order. Lady at the desk ask for an order number and I then realized I didn't have my phone to look it up. Miss Ruby then went above and beyond to help me look for what i ordered. She started checking her computer and after that failed she then went to the back to look for it just using my name. After a few minutes she found it and brought it to me. Thank you so much Ruby you're the best.

Fever: Machu Picchu VR experience with my kiddos on Mother's Day. What a fun way to send this…read morespecial day with my family. Makes me happy.

San Antonio y'all gotta do better with your mall. I don't know who you're attracting. I feel like…read morethe stores should be updated. There is a large amount of people that come here for travel and this is a miss!!!! A great place to build. The stores are lame. Most stores have sales seasonally they are mainly chain stores. The selection is limited to food drinks and kids maybe tour stuff,.....not any real shopping stores happy shopping!

I stopped in this super touristy store on my way to the Alamo. It's filled to the brim with Mexican…read moretrinkets. Anything you could possibly want to buy can be found here. Sombrero hats, shoes, Mexican dresses, toys, the list goes on. Be careful about the stairs; they are rather steep. I love how the signs tell you to keep your children with you. There is also another sign telling you that you cannot try on the shoes. I asked the salesgirl about it, and she said that they had lots of people coming in to try on the shoes, but not buying any. And then people who actually bought the shoes would come back saying that the shoes smelled like feet from all the people who had tried on the pair of shoes previously. True story, swear to God. I guess tourists have stinky feet! I was looking for a souvenir for myself. Warned about the shoes, I actually was looking to get either a Mexican blouse or dress as I had seen several gorgeous ones during my stay in San Antonio. The salesgirl was great in helping me pick out one, and even better yet, offered a discount if I paid in cash. Done. Best yet, after visiting Market Square, I noted that this store's clothes prices were indeed less expensive than the stores on Market Square. Same merchandise, different prices. I don't know how the other merchandise stacked up, but it does pay to shop around.

If you are ever traveling through San Antonio, then it is a must for you to stop by this store…read more They have everything you can think of. Cups, Mugs, Shirts, sweat shirts, shot glasses, skulls, puppets, jewelry, etc. Everything is reasonably priced.

My go to store, whenever I see one. This Marshals was well stocked with merchandise. I like the…read morecheckout line system. It is fair and there is no danger of being behind a slow person returning something.

My go to for last minute everything. Great prices & great choices. And the cashiers Always happy to…read moreanswer question's.

Went there to purchase a mini refrigerator. This complaint…read moreis not about the mini refrigerator--it is a great product. My concern is about the customer service I received. When I arrived at the refrigerator display, I needed assistance moving the unit to the front of the store. I am 74 years old and was not willing to risk injuring myself by moving it alone. I saw an employee walking nearby and said, "Excuse me." He turned and looked directly at me, and I raised my hand to get his attention. Despite clearly seeing me, he continued walking without acknowledging me or asking whether I needed assistance. I asked my wife whether she had seen what happened because I could not believe that he had completely ignored me. What should have been an enjoyable purchase became a frustrating and upsetting experience. I then approached another employee named Daniella and asked for help taking the refrigerator to the front and loading it into my vehicle. She was very kind, attentive and eager to help. When I described the employee who had ignored me, she identified him as Gilbert from the electronics department. At my request, a manager named Chris came to speak with me. I explained what had happened and told him that Gilbert's behavior was discourteous and completely uncalled for. I eventually purchased the refrigerator and received the assistance I needed, but none of that assistance came from Gilbert. I remained upset on the drive home because of how I had been treated at Target that evening. Please counsel Gilbert about the importance of acknowledging customers and treating them with basic courtesy and respect. Employees should understand that older customers may genuinely need assistance with heavy merchandise. If this behavior continues after management has been made aware of it, then management must also accept responsibility for allowing it.

Do NOT buy any pumps from here. I bought a bump and it was…read moredefective . It did not work and they will not let me return it. I paid $369.99 dollars for it to be defective. This company sucks.

I like them. I know some don't but with the exception of long lines I shop frequently on Senior Day.read more

Service was horrible. Was doing a return on some shoes I had only worn once, I had called in…read moreadvance to see if it was possible to, since the shoes had some scuff marks to it and minor scratches, the employee I spoke to on the phone said it was and that it is expected by the company that customers would wear their items up to 5 times before returning so that it was okay. My return was done by the Store Manager who was blatantly rude the entire interaction because she was having to accommodate just the once, but even with accommodating gave attitude the entire time and reminded me that customers weren't allowed to make returns with it being scuffed, which is the exact opposite of what I was told by the employee. I used to be an ASM for a retail place as well, there's genuinely no need for that type of attitude and unprofessionalism, especially when I was the one misinformed. Granted they still made the return but needless to say I'll never come back to that location since the SM doesn't know how to treat people.

This is a great location to get all your favorite brands for clothes and home décor! I noticed that…read moresome of the SAME home items are less expensive at this location than it's sister stores. They also carry some prestige brands and the store is very large and well organized. I also like how the parking lot is spacious and it's in a centralized part of town. I can't say much for the service since I'm more of a self-service shopper. Prices are good and there's a wide range of selection. Their items are always changing so if you find something, make sure you pick it up quickly! The lines are definitely shorter in the evening and early morning. For weekends, expect to wait a good 15-20 minutes from lunch to dinner time. Also, the store is pretty clean! Not messy like other stores that sell a mixture of different brands.

Be prepared to wait at least 30 minutes in the line here. The workers are extremely slow and lack…read moreurgency when checking out the customers.

Spending the day with my big brother is always a good time. We both enjoy fashion, so shopping…read moretogether is as much about the experience as it is about the clothes. We can wander through just about every store, critique the latest styles, admire great finds, laugh at questionable fashion choices, and somehow entertain ourselves for hours. This adventure took us to the Shops at La Cantera, one of his favorite shopping destinations. Unlike a traditional enclosed mall, La Cantera is an open-air shopping center where you're strolling from store to store in the Texas sunshine. Considering we've had what feels like a month of nonstop rain, I was thrilled that Mother Nature finally gave us a bright, sunny day. While the rain has been good for the lawn and plants, I am definitely ready for it to stop. We started near Nordstrom and leisurely made our way toward Zara, popping in and out of stores along the way. One of my favorite parts of shopping is discovering what's new. I was pleasantly surprised to see several stores that had opened since my last visit. Exploring those new spaces made the trip even more enjoyable. You can find a variety of price points at this mall, making it appealing to a broad range of folks. By the end of the day, my brother scored a few stylish pieces from Zara Men, while I somehow managed to leave empty-handed. Surprisingly, I didn't mind one bit. The best purchase of the day wasn't something that fit in a shopping bag...it was quality time spent catching up, sharing plenty of laughs, and enjoying a leisurely afternoon of shop surfing with my favorite shopping buddy...my big brother.

Every month to every other month, my boyfriend and I take his mom out for one of our favorite…read moretraditions: a full-day shopping trip. One of the places in San Antonio she prefers is The Shops at La Cantera. It's this beautiful, high-end, open-air shopping center that honestly feels more like a park than a mall, thanks to all the shaded pathways, greenery, and water features. It's the perfect layout for a relaxed day out together, especially since we can stroll from store to store outside rather than being cooped up indoors. What makes it ideal for these outings is that it has a great mix of everything. His mom has a few specific spots she absolutely loves hitting up every single time, from the big anchor stores like Nordstrom and Dillard's to some of her favorite specialty boutiques. It really takes the stress out of our monthly outings because we already know the layout, the parking is easy, and there are plenty of spots to grab a bite when she needs a break. It's just a consistently great experience every time we go.