Store: chino spectrum 4040 grand ave chino hills 7-21-2026…read more12:19 Register 9 worker: didn't have a name tag but store coordinator said it was - MASON It was my sister and I approaching check out. The first thing that happened off the bat was I said hi to the worker who by the way didn't have a name tag. She ignored me which I figured maybe she didn't hear me. Whatever it's fine, later she tells me about the tjmaxx card but I let her know I already have it but as I'm telling her she starts talking to her coworkers on the side with attitude because the machine next to her wasn't working & it kept calling customers up. Once she was done talking to them she mentions the card again and I told her "oh no thanks" she cuts me off and points at me and says "no not you" then points at my sister and says to her "you" that's when I started to feel very upset and dismissed. My sister caught onto it as well. One thing I also noticed is she saw she was out of receipt paper but didn't put any in until once she was done with my transaction so now that I checked the receipt to get her employee number it doesn't have it. Go figure. Once it was my sisters turn to pay her items the girl wasn't looking at us she was laughing with a worker three registers down and she knew my sister had a delicate ceramic item but was being rough with it then when my sister was done paying she handed her the receipt and was about to walk off but my sister asked her if she can please wrap the item. Now the girl wasn't looking clearly being rude she snatched the item and wrapped the item carelessly and handed it to my sister in a very aggressive way then walked away. I had to ask the store coordinator for the workers information and her name is Mason. She's African American female with a neck tattoo & was wearing a low cut grey spaghetti strap shirt with an open button flannel. Very slim figure. I had such a great time Halloween decor shopping with my sister and mom but after that interaction it left me very upset.

HomeGoods in general is a very awesome store to get all good quality home necessities without…read morepaying astronomical prices. You'll probably pay $15.00 for a frying pan that Amazon sells for $50.00. They have very cute seasonal items as well. They're usually together with TJ Maxx so you'll also find clothing for the whole family. The BEST thing about HomeGoods and TJ Maxx? Their $0.99 reusable bags! It is SO cute, SO handy to use for grocery shopping, and it changes every week. I intentionally go shopping without a bag just so I can purchase a new one. Don't ask me how many bags I have already... (80+) HomeGoods in Chino Hills is within the busy shopping centers. They're very busy, but don't let the long lines scare you when you enter the store - they are usually fully staffed on the weekends and the line goes fast. One thing that did scare me when I walked in today? The amount of people sitting on the couch display enjoying the free air conditioning. Overall, no complaints here. I adore HomeGoods!

A really nice Hobby Lobby store in Chino Hills. This store seems larger than some of the other…read moreones, but it's really organized and they have a bit of everything. Right now, they have their Fall and Christmas items up and are having a 50% off all Christmas things. I got a few craft things and the staff are also really nice here. Big parking lot, so come in anytime of day. I will definitely be returning back to this location!

I was doing a return, the cashier looked frustrated and kept looking around and not focused on my…read morereceipt. She took a very long time for my return, I asked her to call a manager for help, she was very passive aggressive, people behind me were getting impatient. This associate named Nicole needs to find another job and this company needs to make it more simple on their receipts when a return is being made. She took forrrrrrreeeeeevver!!!

I remember when this part of the plaza included an Old Navy but it sure has changed a lot since…read morethen. I was going to be in the area and figured a "pick-up" would be better than ordering to ship. This location actually had a lot more items in-stock than the Ontario Mills location, as I was going to be in two places on the same day. As with any Bath & Body Works location, we are greeted on our way in and there is also always a long line to the registers. There were bins in the middle of the store, near the register, with great deals! The store was clean, neat, and fully stocked. My online order for pick-up was not ready until late morning the next day (ordered the early afternoon before), so keep that in mind especially if there are sales going on. I was worried that my order would not be ready by the time I arrived, but good thing I was there in the early afternoon the next day, instead of the morning. We were able to pick-up our order, without any issues, and they even had the free plastic bags for gifts (when asked). We were at the Ontario Mills location earlier, and they were out, as we had also purchased a few items from there. There were plenty of parking in front of the store, very conveniently located store.

Cassie, Tricia and Mayah were very kind and helpful with customer service. I appreciate their time!read more

I like coming here to browse for trinkets at this store. They have a lot of goodies ranging from…read morevarious cute stickers to nail art to hair clips or scrunchies. These are my go to when I visit this store. Anything super cute or Hello Kitty related I can find here I tend to buy. They also have a good selection of houseware items like kitchen and bath items for sale. There was a section for garden tools as well. This is where I get the garden stakes in various sizes for my home grown vegetables in the backyard. What I like about Daiso is that majority of the items are imported from Japan and some are made in China. The prices used to be $1.50 but now there are signs that tell you what the US prices are for each grouping of yen prices. I've seen flip flops that used to be $1.50 now be $6. It's unfortunate as we know the USD to YEN is so high but we are paying for crazy inflation US prices here. Well the service here is pretty good. If I'm looking for something the staff will help me find it. Overall clean and well organized store. Huge parking in the front. Shared with the Ranch 99 plaza as well.

I have been wanting to buy a couple squeezies for the bath walls. I was at the Rolling Ridge Plaza…read morein Chino Hills and saw Daiso. I said this is my chance so here I am. This Daiso was clean and organized. Aisles were well stocked. No restrooms available at least I didn't see one. Actually, I don't think Daiso ever had restrooms at any of their locations. I perused around the store to see what knick knacks they have. I'm always curious what merchandises they carry. You never know what you may find. It's a like being a kid in a candy store. I am amazed on the variety of goods from household items, school supplies, toys and plushies, food items and snacks, and so much more. I finally found the squeezies. I bought a couple plus a few sparkling drinks with cool characters on them and one earphone set. Prices were reasonable. They now offer self check-out which is convenient. There was one lady staff. She was nice and helpful. Thank you Miss!

I had a great experience at the Chino location! I went in and Melisa and Xiomara helped me apply…read morefor the credit card, which made everything super easy. I also got a lot from the Winnie the Pooh collection and I'm obsessed They were extremely nice, patient, and so helpful the entire time. I definitely recommend coming to this location! amazing customer service all around!

We came here on a Sunday around 10:20 Am and we're bummed because the sign on the door said opens…read moreat 11 am but the lady let us in! She was very friendly and helpful as we walked around the store. We went in for some sandals and didn't find some the right size. So then she offered to buy them online with her and they can ship them to us! For free!! They'll be coming in 7-10business days but no need to go into the store. Great spot if you're looking for some clothes, shoes and accessories for kids.

I had such a great experience at Tilly's thanks to Alyssa R! She was incredibly friendly,…read morewelcoming, and helpful from the moment I walked in. She took the time to help me find what I was looking for and made the whole shopping experience easy and enjoyable. Alyssa provided excellent customer service and made me feel like a valued customer rather than just another sale. It's always refreshing to come across someone who is genuinely kind, patient, and attentive. She definitely deserves recognition for going above and beyond. Thank you, Alyssa R! I'll definitely be back!

Where do I begin? So I come in because I wanted to do a return. I wanted to return a shirt and…read moreexchange a hat. The hat didn't fit good that I ordered so I wanted to exchange it. The girl that helped me at the register seemed a little brain dead. She returns the shirt and then I tell her I wanna order the hat because you guys don't have it in the store. So she asked me so you wanna re-order this hat and I said yes and for some reason, she's having a problem at the register with my phone number and she had to ask me for it at least seven times, it was extremely annoying. I don't know why it took her so many times. I don't think she had a clue what she was doing at the computer. I have no idea if she knows how to work that computer but definitely seemed like she didn't. As I mentioned, she asked me do you want to re-order this hat? I said yes I do and she looks at the hat and starts the order. Now obviously I'm assuming she's completely doing it right so the transaction was over and I left. Later on that day, I look at my email to see what's the status of the hat and she orders me a shirt instead. How incompetent can you possibly be to mess that up!? She told me you want this hat and I said yes, she's even looking at the hat. I don't understand how that mistake gets made. She looks at the hat asked me you want this hat but we don't have it in store and she said we'll order it for you. Absolutely dumbfounded how you can make this mistake. I wasted my time and now money is coming out of my account because of her idiotic mistake. Tillys, please hire people with working brain cells, cause clearly this girl doesn't have a single cell in that brain. What a disaster of a situation. Biggest waste of time. Completely unacceptable.

I've probably stared at a Kirkland Storefront for years, thinking it was related to Costco,…read morebut...nope and nope. Turns out, it's a sweet furnishing store with lots of pretty cool items. It kind of gives me the thought of if Pier 1 Imports and Crate and Barrel decided to elope, and this was the shop that popped-out. It gives the "Summer at the Hamptons" vibe for me. But nonetheless, it's a nice store. Smells really nice currently (October) with their fall collection of pumpkin spice scent bags and Christmas decor throughout their store. I didn't get any greeting from any of the staff though, but heard greetings for customers who came in after me. Maybe it was a one-off or it was off, but is a partial reason for just a 4-star. Greetings should be equal for everyone that walks in. Kirkland's is in a large shopping center and parking is aplenty. Worth to stop in if you want to be taken away by furnishings that you'll probably just adore from afar, unless you have a huge house, or mansion, for their many larger furnishings and decor.

Terrible customer service! Went in ready to purchase an accent cabinet or side table. As I was…read moreholding the tag looking for the dimensions, the employee walked up and goes "OH OKAY" extremely rude. I don't know what this means so I continue to look. She then says "um this lady wants to buy this". She could have easily walked up and said "excuse me, this is already being purchased, can I help you find another?" ANYTHING along those lines is basic customer service. Employee is an older woman with short red hair. Kirkland's has great items, but the experience completely brings down the value of this store. I wouldn't want to spend my money anywhere near that woman.

I like Family Dollar more often and will shop here more often since prices for everything is so…read moreastronomically high, even if it's just for paper towels and toilet tissues because I need to have a lot in stock. Their liquid hand soaps and bottle of rubbing alcohol isn't as cheap as Walmart or Target though.

Milton was a very polite and attentive cashier, he deserves a raise for being such a great…read moremulti-tasker and his kind heart. I believe he was the only employee at the store and was very busy but still made time to help an elderly woman with her groceries to the car.