As I'm sure many people know, this property has been recommended by Rick Steves and, like another property in Dublin that he recommends (& at which I stayed on a previous trip (Albany House)), Rick was right. Great value, fantastic location, and wonderful staff. Everyone we dealt with was warm and accommodating (sorry I didn't get all their names but Sara was very helpful!). Love the breakfasts (thanks to the ladies in the kitchen!). And even though there was a water issue one of the days we were there, the staff were on it as quickly as they could be, bringing us extra bottled water in the immediate short term and making alternative arrangements for the long run (which didn't end up being needed since the issue was resolved in due course but it was nice to know we were looked after (also appreciated the partial refund, thank you!)). There are lots of stairs and the place definitely has the Georgian vibe (I.e., if you're looking for fancy slick accommodations, you're gonna wanna look for a cookie cutter hotel somewhere else) but this place's character and style is not uncommon in my experience with the townhouse hotels in Dublin. If you're looking for a great location (walking distance to everything) with a thoughtful staff, the Fitzwilliam Townhouse is a great choice. read more