You ever have a basement window just....sporadically shatter for no apparent reason? Well,…read moreevidently this is just a thing that randomly occurs in this part of town. The last time I had glass shatter spontaneously was back in '24 when our winter storm door screen was completely pulverized by the summer heat, it seems (Pro-life tip: swap out your storm door screens in the summer with mesh ones). On the back of that unforeseen devastation, out went my mass inquiries to all the local shops servicing the Nashua area. Out of maybe 5 (?), 3 responded almost instantly. One sent a quote so high, I was half tempted to reply and ask if I could have some of whatever they were smoking. Another replied with what seemed to be a promising rate, but there was one problem. Their communication was severely intermittent to the point where they inexplicably ghosted me faster than a recruiter responding to a job applicant. Ultimately, I settled on Good Window Works. They offered a fair quote, were easy to get ahold of, and even provided a COI statement as per the request of our housing board. For those unaware, a COI is a Certificate of Insurance. Basically, it's assurance to the board that the contractor in question is insured to complete the job without creating a liability if they, say....jam their thumb beneath a tack hammer or something. With those formalities out of the way, the job was simple enough: Replace the half of the basement window that abruptly disintegrated. All in all, the job took roughly 2 hours. In the end, the window he installed was so transparent, it looked like there was no pane at all in the frame. But no--the glass was just THAT pristine! I don't say this often, but....experiences like these are what I love most about being a Yelp writer. So rarely do I get to be in the position to not only promote another hard working local business, but also pose as the microcosmic advertising vehicle that just might serve as the prompt some very fortunate individual needs to go, "Yeah, I'm hiring this place to work on my house". If you're wondering whether you should hire these guys for your next installation or repair job, the answer is likely yes. Good Window Works is worth 5 window panes clearer than thin air out of 5.

I had a window with a broken pane on the third floor attic. I called several places, including one…read moreI've used for years for glass and screen repair. Only Good Windows responded and sent someone out to do an estimate. They just finished the job. The original estimate was done from the ground, however when the technician was able to get the unit out of the frame, (This is an old style window), we both saw that additional work had to be done. The tech did the work and did an excellent job. It was only a bit more over the original estimate, but quite reasonable. I highly recommend Good Window Works.

Last summer I used Zen Windows to replace most of our windows and they were great!…read more I am going back to them again now to replace the remaining windows that we skipped last time. I would recommend them again and again, I am very pleased with their work - very professional and quick installation.

We signed with Zen Windows at the end of July after being told--in writing--that installation would…read morehappen within 4-6 weeks. It's now mid-November, and not only are the windows still not installed, but the installation date was just pushed again to mid-December--almost five months after signing. We specifically reviewed the timeline because we wanted this done before it gets cold. We have booked dog daycare which has to be rescheduled, it affects our schedules, plans, and will massively impact our work, which is WFH. The measuring process was chaotic. The person sent to measure always gave last-minute notice and had to come out multiple times because they kept miscounting the number of windows--always short by one. Communication throughout this process has been terrible. You have to constantly follow up for updates; Zen never reaches out proactively or takes ownership of delays. Every update comes only after you chase them. When we brought up these issues, the company's response was to blame the original sales rep, who is "no longer with them." Convenient excuse, but the timeline and promises were in writing. Zen has taken no accountability for the misinformation or poor service. Yes, they may be cheaper than competitors, but you truly get what you pay for--unreliable timelines, lack of professionalism, and customer service that's downright egregious. Buyer beware!

We had 6 estimates from 6 different companies/contractors to have 12 windows replaced in our house…read more 3 of those estimates were for Harvey windows. Northshore Window was by far the least expensive option. They were even less than HALF of what another contractor quoted for the same window! Let me save you a few hours of sales pitches and strangers walking through your house. Use these guys for your window replacement job. They know what they are doing, they are clean, they are quick and above all else they use a better window than most. Harvey windows are the way to go if you live in New England. Jim the owner will come to your house and give you a price then and there. He won't give you the hard sell but he will answer any question you have.

I hired them to do a whole house of windows I met with three other companies and by far the price…read morefor the product that I got was fair and competitive. The owner met with me directly and assured me that no contractors would be doing the work they arrived exactly when they said they would and again their direct employees did the work. I am super picky they covered everything and cleaned up their mess. They were personable and very accommodating to my children who were running around. I would definitely hire them again. I feel I got a superior window which was a Harvey at a very fair if not lower than average price and had competent knowledgeable people doing The work. I will definitely use them in the future

Quick to response with accurate estimate for the job. Replaced five window screens, and took the…read moreresponsibility to check the functions of all windows! Great service for the reasonable cost.

Fixed a window that wouldn't stay up in a few minutes. Had a great experience overall, no…read morecomplaints!

I'm going to come right out and say it, there simply aren't enough positive things to say about EB…read more Many times when I review businesses there are certain elements to the service that I would consider 5 star, but then some that may be 4's or 3's. Not with EB. Everything from start to finish was incredibly professional, fair, and done with excellence. I needed some aluminum trim for my windows and the sides of my home sealed up. Not an enormous job but big enough. For starters, they answered their phone. I know that sounds funny, but you'd be amazed how difficult it is to get anyone in the construction/contracting field to even acknowledge your presence, much less care about your issue. The ladies in the office were incredibly nice and friendly, and treated me as if they wanted my business, and not just another annoying customer they had to deal with. They scheduled an estimate right away. Then came Colin to do the estimate. We only had a brief exchange but he's so personable and friendly, I felt like we had been friends for a while. He gave it to me straight, which I appreciate, and the quote turned out to be less than I thought. After a return visit, it turns out one of the sides of my home was in worse shape than we originally thought, and it turned into a bigger job, which of course, meant more $$. Again, Colin was direct about the issue, but I could tell he also felt bad about delivering the news to me. It wasn't his fault I moved into an old house, but he handled the situation with care, which made a huge difference in how I reacted. We went ahead with everything and within a couple of weeks, the guys showed up to do the work. The whole job lasted 3 days in the hottest part of the summer. Poor guys! I work from home so I was with them the entire time, and again, it was if I had known them for a while. They were super friendly, incredibly positive, and did an amazing job. They walked me around the house where they had done work so I could make sure I was satisfied right there on the spot. I never once felt like they were slacking, or cutting corners. I couldn't be happier with how everything turned out. Lastly came the final bill. And it ended up being about $1000 less than I was expecting! Woo hoo! Again, as I was squaring up with the ladies in the office, they were so kind, and personable. What that says to me is everyone enjoys where they work, who they work with, and really care about their customers. It makes a HUGE difference. I cannot recommend this company enough if you need any sort of work done. It doesn't matter who you talk to, you will walk away from the experience completely satisfied and confident that everything was handled with your best interest in mind.

In 2004 had them do windows, siding on my triple decker. Horrible job half the windows are crooked…read more Had siding done following year and pieces are coming loose.

Three sons finished our attic for us. From start to finish, they were professional, kind and…read moresincere in their work. They truly became like family by the end of the project and we are so very grateful to have found them. Like with any construction project, there were unexpected things along the way, and they handled them with care and attention as well as clear communication. I felt like they treated our home as they would treat their own. We felt we could trust them to be honest and fair throughout the entire process and that was priceless. I would highly recommend their services for all your Home renovation needs! We couldn't be happier with our investment and with the experience we had working with them. The attic looks fantastic. My two year-old has seen their truck in the neighborhood and said "When are the guys coming back to work on the house?" :)

3 Sons failed to pull the permit for an exterior door replacement despite having it added to the…read morecontract. They also installed the door incorrectly. The door jamb was not flush with the drywall by 3/4". According to the manufacturer of the door, Thermatru, this was an incorrect installation. Paul Nutile, the owner of the company, was very unprofessional in all of his communication and refused to fix the poor install. When I took him to small claims court, he cursed at me in the courtroom like a child.

We had a screen break on a set of older, but not out of date windows. The woman who answered the…read morephone talked me through the challenge I was facing and offered up recommendations on how to fix. She didn't need to do this, or spend time with me trouble shooting...but she did. If I ever have business to do in the future they are at the top of my list!

I want to echo another reviewer's experience - we have 2 windows that wouldn't stay open and we had…read moreassumed the only option was to replace them. I called and Berge picked up, he explained that they don't do window repairs but if I were in front of the windows he could walk me through how to identify the problem, possibly fix it myself or find a handyman to fix it. When I got in front of the windows he talked me through how to take the windows out of the track, identified that the "shoe" wasn't attached and that's why they won't stay open. After I got off the phone with him, I followed his instructions to get the shoe unstuck from the bottom of the track and managed to get them reattached to the windows, and now they both stay open! So incredibly helpful! If we needed to replace those windows we would definitely have gone back to Berge for it.

We hired DLM to replace the long worn-out casement windows in our house. All 32 of them!…read more We couldn't be happier with the work that DLM did for us. When we first met Dave we immediately felt completely comfortable with him and his approach to the work that needed to be done. Dave and his crew started removing the old windows on a Monday and were finished with all aspects of the job, including rebuilding part of our garage wall, on Friday. Most importantly, his company's workmanship and professionalism are top notch. We encourage you to hire DLM for any of your remodeling needs!

The DLM crew replaced some windows in my home. They were on time and finished the job in a timely…read moremanner. I was very happy with the work they provided. The price that was quoted was fair and it was what I was charged upon completion. I would recommend them and plan on calling them for another project I'm doing to my home.