Total rip off. Have a computer pad and say the program says you system rated at a D-…read more A less than 5 year old A/C system that is working fine. Threw the 2 stooges out. Get ANYBODY ELSE!

I purchased a service membership with Home Climates for my Navien boiler and had Home Climates…read moreperform annual maintenance on October 12, 2023. I paid Home Climates $19.90 per month in a membership fee for annual service. Five weeks later, on November 22, the boiler stopped working due to an ignition failure. Home Climates came to fix it and billed us $289 to fix (see invoice). When I complained, they said I got a discount and if I wasn't a member, the service call would be $499. Actually I paid $528 for the call [19.9 x 12 months = $239 + the $289]. So what was the purpose of the membership and annual maintenance if not to ensure that the furnace will work through the winter? The part and labor for the igniter was guaranteed for 5 years per the invoice, but this was the second time in two years that they had to replace it. I never received a copy of the invoice for the first replacement and I had to request a copy of the most recent one on 11/27. The technician informed us that Navien told him that part should be replaced every 2 years, however, Navien tech center denies that. Even so, I question why it wasn't replaced on October 12, 2023. The part was covered under warranty! This boiler was installed new in January 2021 so it is less than 3 years old. I canceled my Home Climates membership after this, but I will hold them to that 5 year parts and labor for the spark igniter. Something certainly is wrong with their billing.

We had a slow drain & needed a sewer line unclogged from 45 years of sediment. Doug & crew of CPH…read morehad encountered a couple setbacks but went above & beyond to make sure we were back on tract by early evening. I used them in the past & I highly recommend CPH

Hi everyone, Just letting you know that if you ever need to…read morereplace the filter of your central air conditioner over the winter/ summer, Cocalico heating/ cooling Company is the best. They are honest and their staff does a good job!

Honest, professional and trustworthy. I'd recommend this business to anyone and everyone who needs…read moreHVAC installation, repair and maintenance. They are the best. I've been using this company for almost 10 years, and I've never been disappointed.

Scheduled them to come look at my central air because it was not running properly. Guy came out to…read moreassess the situation and told me it was my duct work. He even stated "this will fix the problem." Well, guess what...it didn't fix the problem. I paid all that money for a repair that I was assured would fix the problem and got nothing to show for it. No offer of any type of refund for the ineffectiveness of their service...they came out once or twice more but didn't do ANYTHING to remedy the issue. So I was left paying for a repair that either wasn't needed in the first place or didn't fix the problem they assured me it would. The last guy that came out (apparently one of the owners) was very snippy and sarcastic about the situation as well. I wouldn't recommend these guys to anyone since they bilked me out of thousands.

I was quoted a price for the job the job ended up taking 3 and 1/2 weeks to be completed had a…read moreconversation with the owner Brandon he refused to try to negotiate a discount on the service because of the length of time taken to complete the job stormed out of my house giving me the middle finger telling me I'll regret it this is no way shape or form how an owner should be acting in a business. No business owners should be threatening a client customer or any person for that matter I would highly recommend choosing another company over Leaps and Bounds any day of the week poor communication Korn negotiation poor ownership management unacceptable Behavior of an owner

Called about low water pressure in old house. Owner came out and gave us three options and told us…read morehe would call with estimates. - One month later....I called, no return call. - Two months later....I called, no return call. Gentleman that answered the phone was polite but mislead me to believe that I would get a call back each time. ALL I WANTED WAS A CALL BACK. If they didn't want the job, they could have told me instead of ghosting me. I have wasted months on them.

We have been a customer for quite some time. They are always prompt and efficient!........read more

We had this company come to our home as part of our home warranty and Mike and his crew were…read morefantastic in EVERY aspect. Don't let any of these false reviews fool you. You won't find many companies that are honesty , trustworthy and affordable!! Dont hesitate reaching out to them !! Kathy in the office is a very friendly and knowledgeable part of the crew. 5

These guys are my go to - ask for Mike - I believe he and his family run this place but he's been…read moregreat. It took me several bad experiences and looking around until I landed with this group and now they are all I use. Really fair prices but the real gold here is working with him - he explains everything, he's really clear with what the situation is and what he recommends and, when possible, I feel like he's given me options with the pro's and con's of each... now I just go with whatever he recommends because the trust is there.

I have been a customer of JK Mechanical for over 20 years. In my opinion, they started out great,…read morebut lost their way. This review is about the service I received about fixing my 15 year old mini-split unit. History: The outdoor unit is located on a flat roof. I recently had the roof redone and the roofer told me they had to lift the untit six inches to get the new roof material under it. He warned me that this could cause a leak. A very slow leak, but over the course of a year, the unit worked less and less until it finally would not provide hear or cooling. I agreed to have have a technician come out to evaluate my unit and estimate the repair cost. The charge was $150 The technician arrived and inspected the equipmen. He told me bad news. 1. The system was FLAT, meaning that all the refrigerant leaked out. 2. The system uses outdated R22 which is no longer manufactred and remaining stock is very expensive at $300 a pound 4. My system requires 5 pounds so the cost of the refrigerant alone would be cost prohibitive at $1500. 5. The technician called the office to see if they would give a repair cost. They said No. The system is unrepairable. I was ready to install a new minil-split. I got 3 estimates, all around $5000. JKs estimate was $2500 higher. I decided to call another company and they sent a technician out. This is the interesting part! A. He inspected the outdoor unit and said it was obvious where the leak was because of staining at a flair nut. B. He said the system was NOT FLAT and still had some pressure so that evacuation would not be necessary. C, He said that there are drop-in replacements for R22 at reasonable cost. D. My system requires 2 lbs, not 5lbs. He tighted the nut and charged that system and charged me $400 In conclusion, My "unreparable" system was fixed and is working properly for $400. I called JK Mechanical to inform them that I was unhappy and wished to speak to someone in authority. They gave me the human resources person. I explained that their web site talks of unparalled knowlege and expertise, and that my experience was not that. I explained that the JK tech said the system required the outdated R22, but did not tell me about drop-in replacement options. He said that system was flat, and it was not. He said that it required 5 lbs, when it actually requires 2lb. He said that the system was not repairable. It is repaired and is working fine for the last two months. I told her that I was not renewing my service agreement for my home's main HVAC system and that after 20+ years, I was leaving JK Mechanical because my confidence in them was lost. She said that she understood how I felt and would pass along my comments. After paying a service agreement for over 20 years, I thought that recieving a follow-up call would be nice and the mark of a customer focused company. I was wrong. No communication. My confidence in JK is lost. How can I be sure that if my main system breaks, that I'm given the correct advise. The other company earned my business.

Terrible I have spent close to $40,000 with this company…read moreover the last 25 years having a geothermal heat pump system installed and then replaced with a new system, along with other plumbing projects. Last week I had a water heater that started leaking and was under warranty. Technician stated that I would only pay for labor to replace. Technician was there less than 3 hours and my bill was $890.00. Called to ask why bill was so high and was told they charge $189.00/hr and the rest was for "storage of the water heater and pipe fittings". So $300 to store a water heater and a few pipe fittings in addition to a rate of $189.00/hr Absolute highway robbery Never doing business with this company again

Leo Kob recently came out to our residence to troubleshoot an A/C issue. They diagnosed the root…read moreproblem as a bad compressor and proceeded to quote us for an entire system replacement, including a $650 "smart thermostat", to the tune of over $9,000, even though we clearly stated we will only be at the property for less than a year. We called a second HVAC company to come out for another opinion and a day later their diagnosis showed the compressor to be working and operating within normal operating parameters, and the system to be free of any refrigerant leaks. 30 minutes later our A/C unit was back up and running (after a minor component replacement) for a small fraction of the cost of a new system. Buyer beware - do not put your trust in this company - always get a second and even third opinion when dealing with systems of this magnitude. Either the technician was grossly incompetent or was instructed by ownership to purposely mislead us into thinking we needed a brand new system. This company's salutation states "Your Friends at Leo Kob Co." These people are NOT friends, they are an HVAC company that has totally lost my trust. I will be doing business elsewhere.

Leo Kob recently installed our heat pump and both their office staff and their technicians were a…read morepleasure to deal with. We are happy with the new heat pump and feel assured that they value us as customers and will continue to provide excellent service.