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    Naugher Heating and Cooling

    5.0 (1 review)
    Closed • 8:00 am - 6:00 pm

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    2 months ago

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    Leaps & Bounds

    Leaps & Bounds

    (10 reviews)

    Scheduled them to come look at my central air because it was not running properly. Guy came out to…read moreassess the situation and told me it was my duct work. He even stated "this will fix the problem." Well, guess what...it didn't fix the problem. I paid all that money for a repair that I was assured would fix the problem and got nothing to show for it. No offer of any type of refund for the ineffectiveness of their service...they came out once or twice more but didn't do ANYTHING to remedy the issue. So I was left paying for a repair that either wasn't needed in the first place or didn't fix the problem they assured me it would. The last guy that came out (apparently one of the owners) was very snippy and sarcastic about the situation as well. I wouldn't recommend these guys to anyone since they bilked me out of thousands.

    I was quoted a price for the job the job ended up taking 3 and 1/2 weeks to be completed had a…read moreconversation with the owner Brandon he refused to try to negotiate a discount on the service because of the length of time taken to complete the job stormed out of my house giving me the middle finger telling me I'll regret it this is no way shape or form how an owner should be acting in a business. No business owners should be threatening a client customer or any person for that matter I would highly recommend choosing another company over Leaps and Bounds any day of the week poor communication Korn negotiation poor ownership management unacceptable Behavior of an owner

    Leffler Energy

    Leffler Energy

    (60 reviews)

    After four months of no oil deliveries, Leffler Energy inexplicably decided to deliver oil to my…read morehome in the middle of a July heat wave--despite the fact that my home uses oil solely for heating, not hot water. There is absolutely no logical reason for this delivery to have taken place in the dead of summer. Naturally, I called to inquire why this happened. I was told someone from the delivery department would call me back. That was over two weeks and three phone calls ago, and I've still heard nothing. The complete lack of communication and accountability is appalling. If this is how they handle something as basic as a delivery inquiry, I can't imagine how they'd respond to a real emergency. This is a deeply disorganized, unresponsive company. Spare yourself the frustration and go with someone who values their customers' time and trust. Leffler Energy has made it crystal clear that they do not.

    I have been a loyal Leffler Energy customer for over 20 years, typically receiving one or two…read morefill-ups each year. However, my recent experience on 12/4/25 was unacceptable and has ended my relationship with your company. On that date, I received 183 gallons of heating oil at $4.97 per gallon. After noticing that the average price for oil that day was around $3.45 per gallon, I called your customer service line to address the discrepancy. The first representative I spoke with said she would automatically take $0.10 off per gallon and could not do anything else until the truck returned and paperwork was completed. She assured me that a customer service representative would call back to negotiate a better price. After two missed calls, I called back and spoke with a gentleman who had a very serious tone and was unwilling to listen. He stated the bill was final and nothing could be done. When I expressed my concern about the significant price difference, he dismissed it and insisted on payment over the phone. I declined and said I would pay within 30 days. This experience was extremely disappointing. After two decades of loyalty, I expected fair treatment and reasonable pricing. Instead, I felt dismissed and pressured. I will never use Leffler Energy again and strongly advise others to shop around before choosing your service.

    Naugher Heating and Cooling - hvac - Updated October 2026

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