After suffering from an eye infection and in need of a medical eye exam I came across Wada Optometry searching online for an optometrist nearby. I literally just booked my appointment over the phone and didn't do any research about this business, nor did I look at any photos of this place. Why this building doesn't look anything special on the outside was I was surprised when I stepped into the building. You literally feel like you walked into a spaceship and none other than the Starship Enterprise! I was so blown away by how cool and futuristic this place was and on top how Dr Garret Wada was quick to see me and diagnosed right away with my issues. I was in and out in a jiffy and appreciated everyone's kindness and hospitality! 5 stars for knowledgeable and friendly staff and service! I'll be back! In the meantime, beam me up Scotty! read more

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First time here and loved it. The TREKKIE THEME for us Trekkie's was awesome. Love the warp core ambient sounds. The Dr. was awesome and very thorough. The opticians were attentive and pleasant. Would definitely recommend this to my friends and family. Not just for the theme but also the service and price. read more

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After my previous review, Dr. Wada contacted me via Yelp and suggested I come in regarding the issue. Anne patiently assisted me. We figured out that the previous frame that the reps ordered wasn't the frame that I chose, it looked similar, but the right frame was smaller, it's gold on the bottom, not silver. The top of the frame has more curve. Anne genuinely got the matter fixed, she was attentive and gentle, so that I didn't have to go through the same feeling from the previous experience. She was thoughtful. Although the bad experience did take place, it was time-consuming as well. But, it's important to make the effort to make it right. I appreciate the genuine correction of the error and raised the review to 4 stars. Thank you. read more

Been going here for a while have recommended to everyone! Very friendly and knowledgeable

Kind of a late review. It's just a glamorized store to have an eye exam and buy glasses. If you have a medical problem or an emergency, like an infection, you will have to go somewhere else because appointments are more than a month out. I explained that I had an issue a while back and the young lady was like, sorry man. I've been seeing him for 10 years and it's not like it used to be. Star Trek is great and all, but neither Picard nor Kirk are able to diagnose or treat eye diseases on earth. Sorry to be critical but doctors are supposed to be doctors, not a trip to a shopping mall and flashy decor. read more

I am pleased to give this 5 Star review to Dr. Wada and his outstanding staff of professionals. My wife and I have been patients of his for over eight years and always have a positive experience at this amazing Star Trek themed optical facility. Not only is Dr. Wada a highly skilled and personable optometrist, he genuinely cares about his patients and always takes the time needed to answer all of our questions. At no time have we ever felt hurried or rushed. He uses the most advanced high-tech diagnostic equipment and is very fastidious about making sure you get the most accurate prescription and diagnosis. Wada Optometry has a huge selection of great looking frames, and his well-trained staff is always friendly and pleasant. Great job, you guys! Fred Dobrian read more

Drove over an hour to come here because of the Star Trek theme and that is definitely the draw. Very distinct feel and love that the owner has put so much into this. That said, I probably wont be back. None of the equipment was sanitized before my use. At other optometry places, they use alcohol wipes to wipe down the chin and forehead straps and other parts of the machines I interact with. Some of the chairs and tables in the exam rooms were very dusty. The facilities were not as sanitary as I'm accustomed to elsewhere. Also, the receptionist who handles my billing said they would email me copies of my exam results and photos soon after I left - it's been days and I've received nothing (checked spam folder and also nothing). read more

I had terrible experience, the whole office was not friendly and have bad customer, I went to get the glasses was very bad material and bad finish, it end up that I refuse to take it and filed complaint against them and redo the exam in another place, totally not recommend them ,the owner didn't care about my complaint and gave no resolution read more

The office was amazing! If you're a trek fan or just need a new eye dr, they were great! The office is fully designed to look like a starship. The staff were so nice and the dr was super professional and informative! read more

Had really great experience. Receptionist and doctor were amazing. Facility is really cool. Very happy with my experience and thankful to doctor who is really good at explaining and asking questions etc read more

My doctor is great and his office is one of a kind very high tech lovecthe place and staffs are nice too

1000% Recomendable, I have been coming here for year I love the attention and staff very kind people. Dr. Wanda is a kind and generous persona he listen to what you have to say and recommend to what you need. You need to bring your children and you as an adult here. read more

This place is amazing! I was sent a link to Dr. Wada's website by a fellow Trekkie and I KNEW I had to trek over to this place for my next eye exam (especially since I was overdue). It was even more amazing than I was expecting! You can really tell that a lot of care and love went into setting everything up--and Dr. Wada pointed out a few pieces that are genuine set pieces from Star Trek Voyager! Perhaps even more impressive was how kind and pleasant Dr. Wada was during my visit, seeming more than happy to talk Star Trek with me and even offered to take some photos of me around the office. I can't say I was ever sincerely EXCITED for a doctor's appointment before, but this was the first. I can't recommend Wada Optometry enough, and after jumping around from LensCrafters and Costco Optometry, I think I have finally found forever optometrist. read more

First Contact Optometry - Optometrists Near Me - Anaheim, California

Dr. Wada and his staff are very kind. I had no idea it was Star trek themed when I booked. I never seen the show but wow the clinic was cool. I felt like I was in a museum. The office offers a variety of optional scans and not at a high cost. It was nice to see detailed photos of my eye health. The glasses frames are modern and the receptionist was very great with helping me understand my insurance to make the best decision for my budget. read more

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Dr. Funai conducted my eye examination, which was quite informative. I would recommend the clinic for its outstanding service. Everyone who works there deserves recognition for their outstanding customer service. Their doctors are exceptionally knowledgeable and excellent. read more

After being long overdue for an exam, I entered the facility and was blown away by the remarkable interior. Dr. Wada was very thorough during the eye exam whilst making a conscious effort to get to know me as a patient. He graciously answered all my questions even though I bombarded him with a multitude of concerns. Dr. Wada's ardor for Star Trek can only be outmatched by his stellar bedside manner and professionalism. read more

I got new glasses in July 2020. my lenses are cloudy. I tried cleaning with ever possible cleaners available but it didn't make any difference. i called Dr. Wada's office to see if they can buff out and I was told it is not possible. She looked up my information and said it is out of warranty but she can call lab to see if they can do something. She called me back and said nothing can be done because it is out of warrant. i asked her if she can do something for me and she refused. This shows that they don't care about their customers. They don't care about customer satisfaction or customer retaintions. read more

This is a decent optometrist, but the lab where they have the glasses assembled is terrible! I just picked up my newest pair of glasses, dedicated sunglasses, and half of the screws are mismatched and protrude beyond the screw hole or don't fit at all! I was forced to get dedicated sunglasses because my primary glasses, which are supposed to transition to dark lenses, don't get very dark. I am very disappointed with the quality of the work performed and with the poor results after taking my primary glasses back to have the transitional lenses redone. read more

First Contact Optometry - Screw in the back that holds the lens in the frame protrudes the entire screw head causing the glasses to snag on things. - Optometrists Near Me - Anaheim, California

The environment looks awesome. He's a star trek fan 1000%. Fun environment, the optometrist there seems to care , ask questions, have you go through a few tests, but the helpers at the desk aren't very helpful at all. They don't call you when your glasses are ready and they lied to me about insurance I got this year . I owed for glasses last year (December) and came In to pay them following year (january) they told me I should not use my new year benefit so that I cam use them this year .. well we went to pick up my husband's glasses too and another woman told me I cannot do that so I wasted a year of vsp benefits in which I cannot use for glasses. Over all.. place looks nice, nice people but beware of the front desk.. they don't check information before telling you anything. read more

My friend recommended this place to me because she found out I love Star Trek! Dr. Wada was friendly and efficient and this office was pretty cool. None of the staff members made me feel pressured into buying glasses or contacts from them- which was nice. I definitely recommend this office to anyone looking for a new optometrist! Plenty of parking next to the building in their lot. read more

Nice office and okay customer service, but poor quality workmanship. Received two pairs of glasses for $355. First pair was okay, but lens for second pair (reading only) the lens doesn't fit the frame I requested them for and there are chips and scratches where they tried to make them fit. Was contacted after my initial review, was instructed that this issue would be corrected. Dropped off my glasses to be repaired, when they were picked up the lens part still did not fit flush in the frames. If you can't get a professional result, be honest with the customer and stop wasting their time and money. read more

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I've been meaning to write a review for this place. 1 star for great customer service -1 star for sweet talking receptionist -1 star for eye exam -1 star for glasses -1 star repair Gone back three times but got sweet talk out of it. Paid $150 out of pocket on top of insurance for a piece of shit prescription sunglasses. Wore it for a week and came back to try to figure out why my eyes hurt when I put it on and can only wear it for an hour. I was told and sweet talk into thinking that it is sunglasses and it is a new prescription so it'll take time for my eyes to adjust. Bam one year later, still the same, my eyes still hurts. Went to a different place and they said it was adjusted way too high and did not account for my stigmatism on the left eyes. Moving on to the glasses. "please see attached images" I returned to this place two weeks later when I first got the glasses. One of the screw fell off so I came back to get it repair. It turns out my glasses is so old they don't even carry the same screw anymore, so they gave me a temporary that barely fit. I have to tighten it everytime I wear it. I returned a third time to see if they had place an order for a replacement screw...nothing. For those who are wow and given five star to this place for the interior Please check your eyes again to see if they did in fact give you the right prescription. Some of you just don't care and it'll effect you down the line. Oh yeah. The place is dark as hell inside so you obviously will get fool from the bad eye exams. I should of just stick to Vietnam glasses. $150 can get me three pairs. I can't believe these costed so much here. read more

First Contact Optometry - Optometrists Near Me - Anaheim, California

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Ths office aesthetic was an amazing experience!!! Customer service was great and Dr. Wada was very friendly and explained everything perfectly. It was an awesome experience. I would definitely recommend. read more

Definitely recommend! Wada has state-of-the art equipment, a knowledgeable, experienced, and friendly doctor and staff, great prices, and awesome interior decor (particularly if you are a Star Trek or SciFi fan). read more

WADA IS AMAZINGGG. i love him sm. i love going to the eye doctor and i have to go quite a bit because i wear contacts. Literally he's so nice i feel like i could tell him my entire life story which i have done before read more

LUNA She was so nice with me very kind and helpful:) Thank you for your help. I will come back with my kids. read more

I'm a big Star Trek fan so naturally I had to check this place out. I have a very complicated order when it comes to my glasses. A very high prescription that has been extremely difficult to get right. I scheduled an appointment and thought at the very least, I'll see a cool doctor's office. I selected the frames and gave my prescription. The first pair they gave me was not much better than what I had been given before. Lenses just weren't right, but thinner than others so going in the right direction. I talked to Dr. Wada and his staff, which were all so kind and helpful to deal with my special eyes. After a few more weeks, I went to pick up the second pair, not expecting anything better. To my utter surprise and shock, they were able to get my prescription correct in a lens that wasn't too thick. I just can't thank them enough for being able to accomplish what many others failed at. I can't recommend Dr. Wada more. They got me in with Star Trek, they'll keep me coming back with their excellent service. Thank you! read more

If you can find another Optometrist I would just do that and avoid this one. The front desk staff is pretty sweet. Dr Wada can be a bit rude. As long as you dont ask questions and youre In and out you should be fine. If you like to ask questions he can get frustrated I literally left wanting to cry today. read more

Thank you Dr. Wada and all the staff who helped me with getting my prescription glasses. Wowed by all that I experienced from scheduling appointment to my 5 star visit and then to picking up my glasses. Cool office by the way; gives me that Star Wars feel even though it's Star Trek lol. read more

To boldly go where no man has gone before."-Captain James T. Kirk This Optometrist does exactly that! From the moment you walk in it feels like a spaceship and every room is so perfectly done it takes you into space on the Enterprise. However, this isn't all good looks. It was by far the very best eye exam and contact lenses I have had. I can't recommend this office more. Wish I could give it more stars but you would have to beam me up Scotty. read more

Dr. Wada and his team are friendly and professional . The eye exam is very comprehensive and they work well with my VSP insurance plan. Very convenient location in Anaheim. Highly recommend their services. read more

Dr. Wada and his staff were amazing! Everyone was so helpful and nice and the prices for frames and contacts were outstanding! I'm not going to lie, I was skeptical at first with how the office was going to look, but the detail of everything blew me away. This place was like the Disneyland of Optimetrist offices. Dr. Wada's passion for Star Trek and attention to detail can only be matched by his friendliness and professionalism. read more

First Contact Optometry - Waiting room - Optometrists Near Me - Anaheim, California

If you need an eye exam, this is the place I would recommend. The staff is very helpful, and Dr. Wada himself is very thorough. If you have questions, they will do their best to help answer them. Thank you for your experience and stepping into an amazing StarShip. They have top of the top equipment, and if you aren't a fan of dialation, they have a machine that is pretty dang cool that you won't have to be dialated. My prescription was done in a timely manner that made sure they were what I needed. Thank you again. read more

By Far the worst office staff; went there once and called once and I swear it seems like they are mad having customers. Taking my business elsewhere. read more

Ive been coming here since 2016 and I love this place and Dr. Wada! his entire office is decorated with star trek decor, its amazing! (coming from a non star trek fan) Dr. Wada explains exactly what you need to know. He is detailed and clear. Coming into his office is always fun for me! The manager Ann is also amazing! She is very nice and very helpful with whatever you need! the office has a wide selection of frames but if you dont see the ones that you want, you can ask the staff if they are able to order them for you! read more

First Contact Optometry - star trek themed office - Optometrists Near Me - Anaheim, California

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I love how the Dr designed his office!! If you are a Star Trek fan it's worth a visit. In addition the Dr and his staff are kind and patient. It was my first visit and he took his time with my husband and myself. His staff did the same. read more

Best ever. Dr Wada and his team are great . found my glaucoma early and now my eyes are doing great . I highly recommend him and his team. Thanks to all who work so hard there. read more

Are you cross-eyed?, Nearsighted? Farsighted? Googly eyed, or just half blind in one eye and can't see out of the other like me. Then look no further! Go see (puns intended) Dr. Wada. Space: The final frontier These are the voyages of the Starship, Enterprise Its 5 year mission To explore strange new worlds To seek out new life and new civilizations To boldly go where no man has gone before Wada Optometry: My final appointment of the day. This is the voyage of my Ford F350 Its mission to get me to the eye doctor on time To explore this cool optometry office To get some new glasses To help me read menus at uncharted restaurants. http://www.yelp.com/biz_photos/garrett-s-wada-anaheim?select=hMO2-V6w0TdpolMqI1z_Sg#yf7i7U2PUUbTinWl4mcv9Q OK so Dr Wada is a Serious Trekkie. Dr. Wada boldly goes where no optometrist has gone before. Enter his office and you are immediately transported to the flight deck of the Starship Enterprise. Unusual, you betcha. But the cool factor is high even for non-Trekkie's like me. NERD ALERT! There is Star Trek stuff everywhere in his offices. I was half expecting Spock to be assisting Dr Wada, though I'd prefer that Borg Queen chick in a hot vinyl number! I can see how people become Trekkie's now...LOL Dr. Wada in addition to being a Trekster is also a very competent optometrist. He is also a very personable guy you feel comfortable with while still being very professional, helping you with the quality eye care you deserve. He uses state of the art equipment to preform exams. I was really impressed.He is very open to discussing all the options for your vision. Whether its glasses, contacts or surgical correction. I recommend Dr. Wada. His awesome staff is very friendly and helpful too. So if you need an eye exam go to Wada Optometry. Live long and prosper! read more

First Contact Optometry - Optometrists Near Me - Anaheim, California

Dr Wada has been out family's optometrist for over 20 years. He is kind, professional, thoughtful, attentive and thorough. His staff is helpful and outstanding in their communication. Whenever we leave his office, we feel like our eyes have been given a great service. I highly recommend Dr. Wada. read more

I was needing to have my annual eye exam, and decided to try this place simply because of the awesome Star Trek interior. Haha. I have to say the level of detail they put into recreating the Star Trek theme was amazing. The visit was pretty fast and enjoyable. I met with the doctor quickly, and he gave good suggestions for my updated prescription. He was very friendly and great to chat with. They also had a decent selection of frames to choose from. Overall a very cool place to visit for an eye exam. If you're a movie geek like me, you'll love it here. If not, it's still enjoyable! read more

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