First Class Plumbing was fast to respond to my project request. They offered to come out and perform an investigative assessment of our issue and propose alternative solutions. We were impressed with their fast response and wide selection of available day/times to come out and evaluate our situation. Although we had already selected a vendor, their professionalism, fast response, and flexibility warrants a positive review on our experience with them. read more

Crooks and scam artists. I purchased a home recently and my insurance company required me to put on a water leak detection monitor. The Moen system cost approximately $600 or so for the part. A plumber came out and quoted me $4,000 for the job. I called a coworker in OC who used to do plumbing, explained what I needed and got a quote. He told me that quote was outrageous. I got a different quote from another local plumbing company who told me if I purchased the part he could put it on for $595. He came out a few days later and put it on for the price he quoted. With some additional parts and labor. AVOID First Class Plumbing at all costs. I would give zero stars if I could. Edited: After seeing the business's comment, I would like to reply back. It was NOT clearly explained, she's just trying to argue and save face so I look like the idiot with the comment. Get real. read more

BUYER BEWARE This company and the finance company they work with--engages in deceptive practices. Two separate incidents happened to me and a family member; I'll keep this brief. First incident: We needed an urgent repair that cost $12,000 and had to finance it quickly. Because the repair was time-sensitive, we didn't have much opportunity to research the finance company (Service Finance Company). When the plumber signed us up, he told us the monthly payment would be around $250 for 18 months at 0% interest, which we agreed to. However, when the finance company contacted us directly, they said the actual payment would be $390 per month an extra $140 every month. While this may not be entirely the plumbing company's fault, they should not be partnering with a finance company that appears to rely on misleading terms and customer confusion. Second incident: The same thing happened to my brother with this finance company. On top of that, First Class Plumbing tried to convince him to authorize an additional repair on top of an already expensive job. When he sought a second opinion, it turned out there was no issue at all. Proceed with extreme caution. read more

The Plumber wants $40 extra to remove a osb section of tge washer drain that took me 1 minute to remove then proceed to have me do 3 signatures on the phone to supposedly allow them to conduct work, be on the property and commit to pay. my complaint has to do with their electronic form that only presented the signature section only. It showed no explanation to what I was signing so I refused to sign. I complained to the supervisor because you can be signing your life away and not know what exactly it reads. The company leadership is rude and NO ONE SHOULD EVER DO BUSINESS WITH THEM. Fair Warning read more

First class plumbing, definitely matches its name. The communication was very clear quick and understood as we scheduled our appointment. The technician showed up on time in a company a vehicle in uniform. He was very respectful and he explained everything little detail. Problem was resolved within 30 minutes. Payment was super easy. I was able to use Apple Pay technician cleaned up after himself overall very successful when will be my new plumbing company moving forward the pricing was 25 to 50% cheaper than most of the others. read more

They gave me a 10% discount when I asked! Good response. Great service. I was pleased. read more

Ricardo (Rick) was very helpful and provided information needed to fix the problem. He is very knowledgable with what needs to be done.. He went out of his way to provide a water test to make sure that we have good water filter system. read more

Toilet and bathtub were not draining. Called First Class and got someone in my house in an hour. Nick came by looked over the problem and fixed it really quick. Great service and price is fair for what he had to do. Will keep them on standby in case i need them again. read more

I'm writing this review to share my experience with First Class Plumbing and Rooter. They came out Friday, 8/8/2025, to look at a leak. They determined that the water heater was leaking and that it should be replaced. They also determined that there was a leak in one of the pipes. For these two diagnoses, I give them credit, because there was a leak in the slab; they figured that out with a PSI gauge connected to a water bib outside. Here is the part I didn't like. The cost to replace my 40-gallon water heater was $3,000.00. I relied on the supervisor who came out to guide me to a fair price. I asked for a cost breakdown and was told there was no breakdown. After the service, I learned that this price was inflated, as I received reasonable pricing from other companies I called. I take part of the fault for this as they were the first people I had look at the equipment and went with them. As a friend of mine says, "either you get your money's worth, or you learn a lesson - so you still get your money's worth." Then came the leaky pipe. I was told that the only option was a full repipe. This was in fact the case. The quote for this was $21,000.00 - it was pretty obvious this was overpriced. After three other bids, I can tell you with confidence that this price was exaggerated. I got other quotes and went with a company that charged thousands less. With all that said, the three stars are for the high pricing and the lack of a price breakdown when I requested one. As for quality, I have no complaints. read more

Now they're known as First Class Plumbing, Rooter and Air. I purchased the HVAC X-series unit by Acpro and it was completely installed in under 4 days on a 93 degree July afternoon. By 6pm the house was down to 75. I reset the unit to 78 so it would warm up a little, and then back down to 75 so I could hear the unit cycle on. I physically watched the fan on the unit outside and if I wouldn't have seen it, I probably wouldn't even have been aware when it came on...it was so quiet. The crew was very polite and seemed to be enthusiastic about doing their individually assigned jobs in order to complete the task in only one day. I'm so glad to finally get rid of that old unit that used to sit on the roof and all the deteriorating duct work that hardly transferred cool air to the vents anymore! read more

First Class Plumbing and Rooter - Acpro X-series - Plumbing Near Me - Riverside, California

Danny was amazing. He was thoughtful and friendly. I'm super grateful to him for making such a horrible situation be as pleasant as he could... my tub was backed up and he came to snake it. 129.00 was the quote... I didn't ask why it was more than the 89.00 but just seemed standard and fine. But when the snake didn't work to clear the issue he talked about maybe needing a camera to look in the pipes which was another 199.00 but he had gotten in touch with Manny his manager and they were going to wave the 199.00 to send a camera down and see what the issue was. The guys worked hard looking for a crawl space, I had showed them behind the washing machine and was correct, but had to point it out to them 3 times before they actually realized it was where I was saying. I knew someone else had crawled under there before.... Eventually Danny had to crawl under, but this was after the camera was sent down maybe a foot into the pipes which where I was told unfortunately the pipes were just older and they wanted to cut 3 feet out or so to get to the primary line. I was quoted 2,100 with a first responder discount, but what the kicker to all this is-- before they left, the tub was NOT fixed and I kept saying so weird because just over night the water would not go down... and like the crawl space-- showing it to them 3 times-- the fact that there was just like an all the sudden blockage... it kinda was dismissed.... When they left, I had gone to Home Depot for the magic declogger my dad wanted me to try one time. I left it over night. The following morning, the tub was more backed up then what it was the day before so I took a plunger to the tub and maybe after 4 times, a plastic cap came up... so services not needing to be rendered. I think if the camera was actually put in, and looked through-- they probably would have found this... but, instead just I'm out 129.00... and almost 2,100 when all it was-- was a plastic cap. I trust the professionals, both guys were super polite-- but, none of it just added up to me and grateful, so grateful, I had checked one last time before pulling the trigger for the floor boards to be cut and new pipes placed, when the system is old, but-- not the issue. The cap was the issue... when texting what happened, I was never told anything afterwards so hence why I'm leaving this here. read more

BEST COMPANY EVER !!!! I definitely recommend this company for your job. Our sewer line was completely clogged with roots and the pipe line had been ruined. I called First Class plumbing and rooter Friday morning and they showed up that afternoon. Kaleb and Nick we're very helpful and professional. They explained everything perfectly to us. We made our decision and they got started. Kaleb and Nick showed up early Saturday morning with a great crew. Thank you to all the guys. They busted that job out quick and to perfection. Kaleb was amazing helping us get a great price deal for the job. Saving us money with their military discount , AAA discount and senior discount. I've used other company in the past but never again. First Class Plumbing and Rooter is definitely the company to use. Thanks again for everything. read more

Such great service and reasonable prices for their services. Requested to replace a tub spout and associated replacements/repairs and they were very prompt with communication. Jesse, the person who came to do the repair, was FANTASTIC. Super down to earth and friendly. He did the repair great and just made the process so easy. Same for their dispatch team and administrative staff as well. Can't recommend this company enough. Great job overall. read more

First Class Plumbing and Rooter communicated well and was able to complete the repairs I needed same day. They also gave me a 10% discount for being a first time customer. Thank you! read more

Weekend of October 25, 2025 I was out of town when the hot water pipe broke that First Class Plumbing had run tubing through under the kitchen sink. Plumber said they used wrong plastic tubing and careless soldering together of water pipe was the cause. Massive water damage. Do not recommend this company. read more

Chip was incredible! He was right on time, very helpful and really went above and beyond! Give him a raise! I highly recommend.

I was having drainage problems with the kitchen sink and laundry room. Manuel and Danny first came out to check what the problem was after finding that the pipe is collapsed they sent out the professional team of Eric, Orlando and Eric. These hard-working plumbers knocked out the project in three days with no change orders. I would recommend these guys to anybody. read more

Terrible company. Came out to my house down talked everything I have and charged me the diagnostics fee. The tech said need to spend about $2800 to fix ac. Fixed for under $100 full of crap. They will come to your house to upsell you on parts you don't need especially the saver kit . Won't be recommend them or dealing with them again. read more

Had a clogged toilet and a failed attempt of an auger being stuck in the toilet. Spencer from first class plumbing came and talked me through out the process....very polite and customer friendly oriented. I decided to just replace the toilet since being 15 years old already and bundled it with repair. Being that it was a a holiday Spencer and his crew was able to whip out the repair and install a service panel for future drain cleaning and a brand new toilet in a couple of hours. Spencer and his crew was great. I Highly recommend First Class plumbing . read more

How much would you pay to have this replaced? Well, they wanted to charge me $1250! Edit: The owner called me after leaving this review to see what had happened during the service call. I will say, it's nice to see a business read these and see what they can do to make a negative experience into a positive one, for that, I have increased my rating. I'm not here to get anything for free, but I think it is important to do your homework. Get a few estimates, compare the professionalism, cost and time to complete the job properly. read more

First Class Plumbing and Rooter - How much would you pay to have this replaced? - Plumbing Near Me - Riverside, California

"Beware of Unexpected Price Increases" I wish I had read the reviews before hiring First Class Plumbing. I was in a bind, leaving the country, and needed urgent plumbing repairs for my tenant. Initially, I was quoted $4,000 to replace part of the main line. However, once the work began, the price increased to $7,500. After reviewing pictures of the completed job, I believe I was overcharged. While their service was professional and timely, the significant price hike and final cost left me feeling disappointed. I recommend getting at least two additional quotes before proceeding with First Class Plumbing. Their service might be "first class," but be prepared to pay a premium price. Buyer beware. read more

Top Notch Service& Customer Attention! Ricardo their tech person was extremely attentive and willing to go the extra mile to explain and ensure the System worked. Valerie from the Office responded to a situation with their Finance Company very professional. This Company cares about the Consumer, recommend it. read more

Plumbing clogged. Called these guys. Somewhat prompt- snaked the house ".to no avail " asked to agree to the $100 "camera" to review... they (salesman/manager)diagnosed I had a blockage in the plumbing from the builder...now at least $1300 for them to pressure shoot my pipes. All salesmen upgrades. Landlord declined the extra service. Plumbing still clogged and they wanted $199 for a service that was performed but no solution . Thanks for nothing. Choose someone local . read more

If i could rate a 0 I'd do so. This company is crooked as all ever. Hired them for their hydrojetting service at my facility. Tech shows up and in his feeble attempt to correct a plumbing issue caused a much worse situation. While hydrojetting, the highly trained individual flooded my facility with SEWAGE which resulted in my having to close the facility down and No Class plumbing informed me they would handle the clean up. Their clean up was far from clean. In order to get my place back to working order i had to hire another cleaning company to deep clean and sanitize. Reads as a horror story I know. While I know the intentions weren't to cause this, the manner in which this company goes about its valued customers is disgusting. The issue was never shared by the tech so my contacting the office was the first mentioning of the problem. Not a good look. Long winded suggestion to steer clear of this company and its services. I DO NOT RECOMMEND. read more

First Class Plumbing and Rooter - Residue left after alleged clean up. - Plumbing Near Me - Riverside, California

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I just wanna take a moment to appreciate the professionalism and transparency Aaron gave my family and I. If it's not a clogged sink, it's the toilet and Aaron not only provided support but he also gave some us some tips for avoiding these issues from happening again. The price was reasonable for the level of care we had. Thank you First Class plumbing and thank you Aaron! read more

First class plumbing installed a leach pit in our front yard for our sewer line. They did a good job with that part But then it came to getting my front yard back to normal. They left rocks in my front yard from the backhoe Our water sprinklers are too high and too low and the water pressure in the front yard dropped tremendously. I just need my front yard back to normal read more

Good communication and scheduling. Team was there when they said they would be. I had a multi day job and they were easy to work. Pricing was similar to competitors and maybe a little higher than a few other bids I had, but they showed up quickly and were easy to deal with. I would definitely use them again. They worked with me a little bit on pricing which I appreciated. read more

Last Tuesday we had a severe rain . We also found out that our drain system from our backyard to the street was not draining properly so we had a backyard flood. We called First Class Plumbing and Kaileb came out to address the problem . He explained what could be the problem in detail . The next day they did a complete test. It wasn't good news but they fixed the problem. I want to thank Kaileb, Spencer and their crew for doing a great job. Their honesty and perfection were greatly appreciated . I will definitely recommend First Class Plumbing to others. read more

The team of Manuel, John and El flaco came and help me. They were quick efficient and did the job real quick super impressed by it. As I worked from home during this time. Definetly recommend this folks. The. The next day I had a minor issues and the company and the crew checked on stuff everything was fine. read more

First Class Plumbing and Rooter - My new water heater. - Plumbing Near Me - Riverside, California

Very fast response to my water heater problem. They arrived earlier than planned by a bit and were very helpful without being over bearing about upselling (the bane of needing any type of service) Will return to them for future needs. read more

The work, replumbing the sewer line under the house and to the street with trenchless epoxy, was excellent. As I tend to live in the '70s, I thought the price quite high. Still, First Class Plumbing was super professional and had the job done quickly starting on a Sunday, when the 80 year old sewer finally gave out. read more

My water heater went out on Friday evening and after a weekend with no hot water I gave First Class Plumbing a call on Monday morning. Within an hour, they were at my house and had my water heater fixed at no cost and no service fee. These gentlemen were extremely personable and were willing to look at other plumbing issues in the house and gave me a quote on other services. I will be contacting First Class again when I'm ready to tackle my other plumbing issues. Couldn't have asked for a better experience. read more

I don't know about other people but this company did us right, several times. Fair, reliable and honest. I'm not gonna write a book like other people on here, but if you want a good plumber First Class riverside talk to Mark. Or don't, and pay double. Your money. read more

I wish I had read the reviews before hiring First Class Plumbing. I contacted First Class Plumbing and Rooter to address two plumbing issues: low water levels in my toilets and knocking sounds in the pipes when hot water is drained in the master bathroom sink. After researching the issues online, it sounded like my sewer vents are clogged. I mentioned this to Randy the Technician, and he dismissed my theory. He stated that he would run a camara in my sewer drain and that would tell him what the issue was... He recommended that they perform a spot repair section on my mainline sewer and that would resolve my issues. Despite the service, these problems persist, and I am dissatisfied with the resolution provided. The invoice for the service rendered was $5,500, but the issues remain unresolved. Specifically: 1. Low Water Levels in Toilets: The problem continues, and the water levels in the toilets remain low. 2. Knocking Sounds in Pipes: The knocking sounds when draining hot water from the master bathroom sink have not been addressed, and I continue to experience knocking sounds from the pipes in the master bathroom. I called the company and spoke to Mark and he basically stated that I was trying to take advantage of his company and stated that they have great lawyers. Given the high cost of the service and the fact that the issues were not resolved, I feel that this company is crooked... and the manner in which this company treats its customers after service is rendered is not right! read more

I had a clogged toilet and they responded quickly. Spencer came out and took care of it in a timely manner. He was very polite and helpful. Thank you to Spencer and the team at First Class plumbing for the excellent service! read more

Saturday morning- went to take a hot relaxing bath...full tub- ice cold. Started a project on Yelp and Valeria responded within 4 minutes. She asked for my information and said that Dennis would be out within 2 hours. He broke down the water heater and then Robert showed up to install the new heater. I had hot water within 4 hours of discovering the problem. Each step was communicated and explained throughout the entire process. Way to go First Class Plumbing...I'll definitely be a loyal customer! Thank you! read more

We had a Moen shower valve go bad at 8:00 pm on a Sunday night. Two team members responded within 30 minutes and installed a new valve at a price almost half of what others quoted. They were professional, respectful, and communicated what they were doing throughout their time here. We will absolutely use them again! Coach Ken read more

First Class Plumbing and Rooter - Shower Valve - Plumbing Near Me - Riverside, California

Highly recommended Aaron from here! He was super nice and explained everything to me so I understood what was going on and his the job done ! read more

Stay away from Randy!!!!!!!!!! He upchraged us for unnecessary work. Came to the job site twice smelling like cigarettes! Once I asked to explain the job needed which we paid 7k for, he was rude and said I don't want to keep explaining to you. I told him I'm not a plumber and need proper explanation. In front of others repeated that he isn't going to speak to me and that he already explained it,,,,,Very rude and unprofessional. Use Justin if you can! He's great. Young and professional. I don't see him staying with this company for long. read more

Thank you first class for providing a speedy service and fixing our main line back up. Thank you Justin for taking the time to do a through check and accommodating to our time frames will definitely be calling back for any future problems read more