i went in the salon they have very nice lighting in there, the salon carried very good vibes and i felt very welcomed i got a french tip and they came out just how i liked but i didn't like one thing so i asked lynn to fix them and she did, she did a great job overall on my nails and henry did a great job on my moms pedicure overall i would give a 9.5/ 10!! i will be returning!! read more

First Class Nails - french tip manicure - Nail Salons Near Me - Rockwall, Texas

Went in for dip nail removal from another salon that was extremely thick, the service was quick with no incidents. I was offered a drink and told if I come back for a manicure I'd receive a discount, was also offered advice for future nails they could do slimmer dip or gel that I'd like more. Very pleasant. A soak off and nail clean up was a little more than I expected at $20 before tip, but I plan on going back. read more

First Class Nails - Nails with no damage or cuts after soak off service - Nail Salons Near Me - Rockwall, Texas

i will not visit them again. went in for a pedicure. the lady doing hot stone massage burned my leg. the lady employee Who was acting like the manager came to ask what had happened. when l shared that she had burnt my foot and could see the burn mark the lady did not apologize rather told me her staff were trained to do it. she waffled and walked away. no apology or options to help with the burn. the lady who had burnt me apologized. read more

I went to Claire's to get a piercing and there was a nail salon next door. I was pleasantly surprised with the wonderful work Kaitlyn and Linda did! I asked if they could do my Dallas Cowboys star, and they free handed it! Great job Ladies! I will be back read more

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I took my 4 year old daughter here today to get a mani pedi. The man who did her nails was so sweet and patient with her. I highly recommend this place!! read more

A 30 minute $15 soak off left my finger dripping in blood. They said they'd only charge me $10 instead of $15. I still tipped bc I'm a simp, but I'm never coming back. My brother paid me not to go back and be a Karen. This review is a cautionary tale. Do not go here!! read more

First Class Nails - That's my finger after some cleanup. They let me bleed in their sink and still asked for money. - Nail Salons Near Me - Rockwall, Texas

I was disappointed in my services today. The lady who did my mani and pedi was pretty cranky. She was rough with my pedicure and made my big toe bleed. After applying the callus remover she went to start scrubbing with the metal foot file and I politely asked for her to let it soak longer so it could soften. She just said "no it's fine" and proceeded to scrub my feet. Needless to say, it wasn't very effective. What a waste of money this place was. read more

They use acetone and a metal tool which is a long painful way to take off gel polish if they are to aggressive. My toes are cut all around the edges. Unfortunately overall not a pleasant experience. read more

First Class Nails - Nail Salons Near Me - Rockwall, Texas

Love this place. So glad to be back here. I love Hanna she is so gentle with me. I'm too sensitive. read more

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I wanted to find a good nail salon with great customer service and at least have a price sheet of how much your nail services are. The just gave me random high prices thinking that I was going to take it. I was so confused and I just asked to do French tips ugh. So I left. Please have a price sheet for your customers. I'm not the only person feel that way. read more

I only came here because it was so close to my house but I'll probably never come back. The lady who did my nails was on the phone with her phone company almost the entire time and after she was finished with my nails she just got up and left without saying anything at all and started working on another customer. I was planning on asking her to fix my thumb nail bc she missed spots but didn't get a chance to since she left. But she made sure to come up to me as I was paying and ask for a tip. read more

First Class Nails - Nail Salons Near Me - Rockwall, Texas

Macey was amazing! She gave me an amazing pedicure, gel nails and great massage. The prices are way better than the last place I was going and their massage chairs are awesome! I definitely recommend this place! The best place I've found in rockwall. Very clean and inviting and everyone is so nice. read more

One year ago Ms. Yen bought this business. She is awesome. Her staff is attentive, friendly and professional. I followed her from Forney and will stay with her as long as possible!! read more

I am so relieved to have finally found a nail salon that I can continuously go back to. Vivian (who I believe is the owner/manager) is the sweetest and very dedicated to her clients. Her desk is right up front and if she can't get to you, she'll make sure you are in good hands with one of the other amazing nail techs. Last night I had to go in unexpectedly due to breaking a nail off, and although they had clients with appointments, they teamed up and took great care of me. They all make you feel very welcome (which is crucial in having a great experience), they are super clean, and truly give 100%. Let's not forget about the arm and neck massage after every manicure!!! Thank you, Vivian and staff!! P.S. Ask for Mia or Linda if Vivian is unavailable. read more

I used to get my nails done here several years ago and I received a gift certificate for Christmas and decided, "Why not!". Terrible idea. They advertise a set of acrylic nails for $25.00, I was told that they actually used solar acrylic and it was going to be $35.00 for the set (this is after my nails are done.) I came in when they opened. Behind me came in four other ladies though, and it would appear that several of the girls were late coming to work. One of the ladies there spoke harshly to the late girls and let them know that we were waiting. The woman working on my nails seemed pretty pissed. She did not listen to what I wanted, she did not talk at all. Just tapped my hands when she needed a certain finger. Ok, I can deal with that. What I can't deal with is the fact that my nails cost $35.00, and it's 8 days later and NONE of them are still on my fingers. They were brittle and just crumbled...washing my hair broke a nail. By the second day, several of my nails were already lifting up off my real nail. There was a huge gap between my real nail and where the acrylic started. Overall, it was a terrible experience that was not worth the price. read more

My wife, daughter and I have been coming here since they opened. Friendly staff who get to know you and your preferences. Always do good work And willing to fix things if your not 100% satisfied. Love the massages!! Dred the above neck wax manscapes, but makes we look better read more

No, just no. I sat for about 20 minutes in cold water. I was ok with waiting at the front because I didn't want to drive to a different place but I just couldn't take the cold water any longer read more

If I could give 0 stars I would. First of all we sat for an hour with our feet in tubs of water. The water had to be refilled 3 times because it kept getting cold. They offered me a drink but not my daughter. The one giving my daughter her pedicure was not paying attention at all. I kept telling her she had a bruise on her leg and to be gentle with the massaging. She started taking off my daughters finger nail polish and I told her no we just want pedicures. Which is what I told them when we came in. They kept asking if she wanted a polish change. No. Just pedicures. I'm very disappointed. We will never be back. Even if they do have the kid chairs. Terrible service. read more

I moved in the area last yr and had tried a few places and one glued half my nails on so crooked they couldn't be fixed without ripping them off, then after trying another place later they were lifting within a few days. I started working in Rockwall and asked my boss where she got her nails done she said first class nails so I tried them. I have to say these are the best nails I've ever had, I'm a dog groomer so I'm pretty rough on my nails. The first time I went 3 weeks before getting a fill and there was very little lifting, I was so impressed at the quality of the products they use. I'm at 3 weeks again and no lifting! Going in today to get them filled. I've never been this happy with my nails. This is a wonderful place and I won't be going anywhere else! read more

First Class Nails - Right after being done 3 weeks ago - Nail Salons Near Me - Rockwall, Texas

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Really bad deal. My daughters 19 & 13 went in for simple pedicures and manicure. They put acyrlic nails on my 13 year old and did a terrible pedicure on 19 year old. When they went to pay they gave them their coupons and guess what? It was the normal price. As they ast there every person that left questioned the price. DON'T DO IT! They told the 13 year old it was just a french manicure... read more

Great place with dedicated staff. Fixed my feet up great as I wear nothing but flip flops.

This place is so great! Every time I've come in, I am sat down and serviced within 5 minutes. I have come here for pedicures, regular manicures, acrylic nails, and NexGen nails, and every time I leave happy. This last time I was in, my nail tech was so funny and nice, and did a fantastic job with my Nex Gen nails. One of my favorite things about this salon is the hot towels; not every salon does the hot towels and hand/arm massage, but every time i've been in, I've gotta this luxe treatment without any extra cost. They also have a HUMUNGOUS rotating shelf of every polish color imaginable. Highly recommend! read more

I actually just left the establishment. After expressing only wanting a mani/pedi I patiently waited for an available seat. After being placed in a pedicure chair I discovered the water almost cold. Once I noticed no one followed up with me I asked for help explaining the water was cold. The lady turned on the hot water for a moment never allowing for the water to warm. They never turned on the spa so I was basically sitting with my feet in a bowl of cold water for a half hour prior to simply getting up and leaving. I'm currently down the street at Apple's hoping for a better experience, read more

We just moved to Rockwall from Chicago and I was excited to actually get out for a few minutes and get a mani-pedi (I have a 1 year old). Even though they have a great deal, First Class Nails was a complete disappointment. The people were nice but my nails were chipped within 36 hours of going, without anything unusual. I commented when I left that the polish on my nails was not very thick and the polish on my toes was clumpy. Needless to say, I will not be going back... read more

Since I needed to get new tires at Discount Tire, I decided to walk to First Class Nails to get a Mani/Pedi during my wait. I paid $75 for shellac. The owner lady is desperate for business and continued to try and upsale me. After clearly and kindly saying NO twice, I lost my patience and said "I said NO" very loud. She continued to work on my pedicure and gave me faces that clearly told me she does not enjoy her job. After filing the skin off my heel, she decided to show me how gross it was. I asked her "You seem to not like your job very much. Your face tells me that you find the job disgusting". She was rude to her colleagues and therefore, I won't be going back. read more

My mom and I have been coming here for a little over a year. I go to school out of state and will wait until I visit home just to get them done at this salon. The ladies are so kind and accommodating. I've never gotten so many compliments on my nails and the price is very reasonable read more

Popped in for threading , she did more plucking with tweezers and I keep saying I feel hair stubbles, nope it's all clean she said . I knew it wasn't so I paid the 8 and left got in my car and in the daylight was able to see it. Of course it was not clean . Avoid getting threading here. read more

Love this place great service and friendly! I have been going to this salon for 4 years. Everyone is excellent Linda my nail tech does a superb job along with Mia on the pedicures she is awesome. I would recommend this nail salon to anyone. Dee read more

I have been coming here for over 5 years. Mia and Hannah give awesome manicures. Today I had an exceptional pedicure today from Jan! Not once did I get 'tickled' when working with my feet. It was truly a 1st Class pedicure! Thanks read more

I have been coming here for several years and have only had great results. They have always been very accommodating to any request I have made to change something that did not work for me. They have also fix a nail for no charge that I messed up within a couple of days of having them done. read more

this place is open on holidays,, which is very good..... but there is only five ladys that were here and we sat her for almost 1 hour and all she has done was give us cold water for our feet. I tried to hint to them that we are getting irritated and they just look at you like your dumb. not coming here again! read more

So I've always had really good service when going and they almost always do a great job with my nails but my most recent visit has actually left me in tears. The boss of the salon was the women who ended up doing my nails because my usual girl was busy with someone else. She sat me down and started buffing down my nails since I still had a fake nails with the dip powder. She cut me several times and didn't even seem to notice or she just didn't care and instead of taking off the fake nails and putting new ones on she just layered on more dip powder (this is not what should be done). After only a week one of my nails falls off but in reality it was a good thing because I noticed I had developed a fungus under the nail. I took off the rest of my nails and found out that not just one, but SIX OUT OF TEN OF MY NAILS HAD DEVELOPED A FUNGUS! This will take months to get rid of and I have to pay the price due to the fact that my nails were not properly taken care of. If you do decide to go to this salon, you can still get a good job done, but make sure the boss of the salon stays far away from your nails. read more

It should be mentioned that this company was bought out in May, 2012. One of the new owners was doing my daughter's nails at a different salon before she branched out on her own. I tried her and was very pleased with the French acrylics. I added a pedi the next trip and since have been getting both every month over this past year. There are about 6-8 techs. I think all of them have been there since the date of new ownership. read more

I have to say that the service here has changed so much. I use to go here years ago and always left with my nails looking a little messed up. So because of that I didn't go back. Until one day every nail salon seemed to booked except this one that had a few openings.come to find out the salon has a new owner and new employees. They did an amazing job. I will definitely be going back there. Give this place a second chance if you have gone there in the past. Trust me it has changed. read more

Unfortunately, this won't be a good first review for this place but I have to be honest. I went in here from the recommendation of a good friend. Her nails always look great. She told me to ask for the owner to do my gel nails and I did. The place was dead...when I walked in, the owner lady was asleep on one of those pedicure chairs. Let's just say she was yawning the whole time she was doing my nails...took 3 cell phones calls...while in the middle of my manicure. You can guess the outcome. I went in during my lunch hour and I've done my nails during that time frame before without issues. Maybe this lady doesn't get a lot of practice or she wanted to get rid of me ASAP...but my nails looked awful! I got the french manicure and the white part was streaked into the clear part and there were bubbles underneath the white polish. As you know with gel, it's hard to redo without going through the UV light treatment and I had 10 mins to get back to work. I decided to just let her finish and vowed never go to back. read more